wheel CHEVROLET SILVERADO 2500HD 2021 User Guide

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Seats and Restraints 61
or rear impacts. A seat-mounted side impact
airbag is designed to inflate on the side of
the vehicle that is struck.
Roof-rail airbags are designed to inflate in
moderate to severe side crashes depending
on the location of the impact. In addition,
these roof-rail airbags are designed to inflate
during a rollover or in a severe frontal
impact. Roof-rail airbags are not designed to
inflate in rear impacts. Both roof-rail airbags
will inflate when either side of the vehicle is
struck or if the sensing system predicts that
the vehicle is about to roll over on its side,
or in a severe frontal impact.
In any particular crash, no one can say
whether an airbag should have inflated
simply because of the vehicle damage or
repair costs.
What Makes an Airbag Inflate?
In a deployment event, the sensing system
sends an electrical signal triggering a release
of gas from the inflator. Gas from the
inflator fills the airbag causing the bag to
break out of the cover. The inflator, the
airbag, and related hardware are all part of
the airbag module.
For airbag locations, seeWhere Are the
Airbags? 059.
How Does an Airbag Restrain?
In moderate to severe frontal or near frontal
collisions, even belted occupants can contact
the steering wheel or the instrument panel.
In moderate to severe side collisions, even
belted occupants can contact the inside of
the vehicle.
Airbags supplement the protection provided
by seat belts by distributing the force of the
impact more evenly over the
occupant's body.
Rollover capable roof-rail airbags are
designed to help contain the head and chest
of occupants in the outboard seating
positions in the first and second rows. The
rollover capable roof-rail airbags are
designed to help reduce the risk of full or
partial ejection in rollover events, although
no system can prevent all such ejections.
But airbags would not help in many types
of collisions, primarily because the
occupant's motion is not toward those
airbags. See When Should an Airbag Inflate?
0 60.
Airbags should never be regarded as
anything more than a supplement to seat
belts.
What Will You See after an
Airbag Inflates?
After frontal and seat-mounted side impact
airbags inflate, they quickly deflate, so
quickly that some people may not even
realize the airbags inflated. Roof-rail airbags
may still be at least partially inflated for
some time after they inflate. Some
components of the airbag module may be
hot for several minutes. For location of the
airbags, see Where Are the Airbags? 059.
The parts of the airbag that come into
contact with you may be warm, but not too
hot to touch. There may be some smoke
and dust coming from the vents in the
deflated airbags. Airbag inflation does not
prevent the driver from seeing out of the
windshield or being able to steer the
vehicle, nor does it prevent people from
leaving the vehicle.
{Warning
When an airbag inflates, there may be
dust in the air. This dust could cause
breathing problems for people with a
history of asthma or other breathing
trouble. To avoid this, everyone in the (Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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66 Seats and Restraints
approved by GM for your specific vehicle.
SeeAdding Equipment to the
Airbag-Equipped Vehicle 066 for more
information about modifications that can
affect how the system operates.
The ON indicator may be lit if an object,
such as a briefcase, handbag, grocery bag,
laptop, or other electronic device, is put on
an unoccupied seat. If this is not desired,
remove the object from the seat.
{Warning
Stowing articles under the passenger seat
or between the passenger seat cushion
and seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the Airbag-Equipped
Vehicle
Airbags affect how the vehicle should be
serviced. There are parts of the airbag
system in several places around the vehicle.
Your dealer and the service manual have
information about servicing the vehicle and
the airbag system. To purchase a service
manual, see Publication Ordering
Information 0408.
{Warning
For up to 10 seconds after the vehicle is
turned off and the battery is
disconnected, an airbag can still inflate
during improper service. You can be
injured if you are close to an airbag
when it inflates. Avoid yellow connectors.
They are probably part of the airbag
system. Be sure to follow proper service
procedures, and make sure the person
performing work for you is qualified to
do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the vehicle's
frame, bumper system, height, front end,
or side sheet metal, may keep the airbag
system from working properly.
The operation of the airbag system can also
be affected by changing, including
improperly repairing or replacing, any parts
of the following:
.Airbag system, including airbag modules,
front or side impact sensors, sensing and
diagnostic module, or airbag wiring
.Front seats, including stitching, seams,
or zippers
.Seat belts
.Steering wheel, instrument panel,
overhead console, ceiling trim, or pillar
garnish trim
.Inner door seals, including speakers
Your dealer and the service manual have
information about the location of the airbag
modules and sensors, sensing and diagnostic
module, and airbag wiring along with the
proper replacement procedures.
In addition, the vehicle has a passenger
sensing system for the front outboard
passenger position, which includes sensors
that are part of the passenger seat. The
passenger sensing system may not operate
properly if the original seat trim is replaced
with non-GM covers, upholstery, or trim; or
with GM covers, upholstery, or trim
designed for a different vehicle. Any object,
such as an aftermarket seat heater or a
comfort-enhancing pad or device, installed
under or on top of the seat fabric, could
also interfere with the operation of the
passenger sensing system. This could either
prevent proper deployment of the passenger
airbag(s) or prevent the passenger sensing

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Seats and Restraints 67
system from properly turning off the
passenger airbag(s). SeePassenger Sensing
System 062.
If the vehicle has rollover roof-rail airbags,
see Different Size Tires and Wheels 0352 for
additional important information.
If a snow plow is added to the vehicle, the
airbags should still work properly. The
airbag systems were designed to work
properly under a wide range of conditions,
including snow plowing with vehicles that
have the optional snow plow prep package
(RPO VYU). Do not change or defeat the
snow plow's “tripping mechanism.” If you
do, it can damage the snow plow and the
vehicle, and may cause an airbag
deployment.
If the vehicle must be modified because you
have a disability and have questions about
whether the modifications will affect the
vehicle's airbag system, or if you have
questions about whether the airbag system
will be affected if the vehicle is modified for
any other reason, call Customer Assistance.
See Customer Assistance Offices 0403.Airbag System Check
The airbag system does not need regularly
scheduled maintenance or replacement.
Make sure the airbag readiness light is
working. See Airbag Readiness Light 0110.
Caution
If an airbag covering is damaged, opened,
or broken, the airbag may not work
properly. Do not open or break the airbag
coverings. If there are any opened or
broken airbag coverings, have the airbag
covering and/or airbag module replaced.
For the location of the airbags, see Where
Are the Airbags? 059. See your dealer
for service.
Replacing Airbag System Parts
after a Crash
{Warning
A crash can damage the airbag systems
in the vehicle. A damaged airbag system
may not properly protect you and your
passenger(s) in a crash, resulting in
serious injury or even death. To help (Continued)
Warning (Continued)
make sure the airbag systems are
working properly after a crash, have
them inspected and any necessary
replacements made as soon as possible.
If an airbag inflates, you will need to
replace airbag system parts. See your dealer
for service.
If the airbag readiness light stays on after
the vehicle is started or comes on when you
are driving, the airbag system may not work
properly. Have the vehicle serviced right
away. See Airbag Readiness Light 0110.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Instruments and Controls 95
Instruments and Controls
Controls
Steering Wheel Adjustment . . . . . . . . . . . . 96
Steering Wheel Controls . . . . . . . . . . . . . . . 96
Heated Steering Wheel . . . . . . . . . . . . . . . . . 96
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Windshield Wiper/Washer . . . . . . . . . . . . . . 97
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Power Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Wireless Charging . . . . . . . . . . . . . . . . . . . . . . 99
Warning Lights, Gauges, and Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . 102
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . 106
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Fuel Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Engine Oil Pressure Gauge . . . . . . . . . . . . . 107
Engine Coolant Temperature Gauge . . . 108
Voltmeter Gauge . . . . . . . . . . . . . . . . . . . . . . 109
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . 109
Airbag Readiness Light . . . . . . . . . . . . . . . . . 110
Passenger Airbag Status Indicator . . . . . . 110
Charging System Light . . . . . . . . . . . . . . . . . 111 Malfunction Indicator Lamp (Check
Engine Light) . . . . . . . . . . . . . . . . . . . . . . . . . 111
Brake System Warning Light . . . . . . . . . . . 113
Electric Parking Brake Light . . . . . . . . . . . . 113
Service Electric Parking Brake Light . . . . . 113
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Four-Wheel-Drive Light . . . . . . . . . . . . . . . . . 114
Tow/Haul Mode Light . . . . . . . . . . . . . . . . . . 114
Hill Descent Control Light . . . . . . . . . . . . . . 114
Lane Departure Warning (LDW) Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Vehicle Ahead Indicator . . . . . . . . . . . . . . . . 115
Traction Off Light . . . . . . . . . . . . . . . . . . . . . . 115
Traction Control System (TCS)/Electronic Stability Control Light . . . . . . . . . . . . . . . . 115
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Driver Mode Control Light . . . . . . . . . . . . . 117
Tire Pressure Light . . . . . . . . . . . . . . . . . . . . . 117
Engine Oil Pressure Light (Uplevel Cluster) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Low Fuel Warning Light . . . . . . . . . . . . . . . . 118
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 118
High-Beam On Light . . . . . . . . . . . . . . . . . . . 118
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . 118
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 118
Cruise Control Light . . . . . . . . . . . . . . . . . . . . 119 Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . 119
Information Displays
Driver Information Center (DIC) (Base
Level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Driver Information Center (DIC) (Midlevel and Uplevel) . . . . . . . . . . . . . . . 120
Head-Up Display (HUD) . . . . . . . . . . . . . . . . 123
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . . . . . . . . . . . 125
Engine Power Messages . . . . . . . . . . . . . . . 126
Vehicle Speed Messages . . . . . . . . . . . . . . . 126
Vehicle Personalization
Vehicle Personalization . . . . . . . . . . . . . . . . 126
Universal Remote System
Universal Remote System . . . . . . . . . . . . . . 131
Universal Remote System Programming . . . . . . . . . . . . . . . . . . . . . . . . . 131
Universal Remote System Operation . . . 133

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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96 Instruments and Controls
Controls
Steering Wheel Adjustment
To adjust the steering wheel:1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull the lever up to lock the steering wheel in place. Tilt and Telescoping Wheel
To adjust the tilt and telescoping steering
wheel, if equipped:
1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull or push the steering wheel closer or away from you.
4. Pull the lever up to lock the steering wheel in place.
Do not adjust the steering wheel while
driving.
Steering Wheel Controls
The infotainment system can be operated
by using the steering wheel controls. See
Steering Wheel Controls 0146.
Heated Steering Wheel
(:If equipped, press to turn it on or off.
A light next to the button displays when the
feature is turned on.
The steering wheel takes about
three minutes to start heating.
Remote Start Heated Steering Wheel
If equipped with remote start, the heated
steering wheel will turn on automatically
during a remote start along with the heated

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Instruments and Controls 97
seats when it is cold outside. The heated
steering wheel indicator light may not
come on.
SeeHeated and Ventilated Front Seats 049.
Horn
To sound the horn, pressaon the
steering wheel.
Windshield Wiper/Washer
The windshield wiper control is on the turn
signal lever.
The windshield wipers are controlled by
turning the band with
Non it.
With the ignition on or in ACC/ACCESSORY,
turn the
Nband to select the wiper speed.
HI : Use for fast wipes. LO :
Use for slow wipes.
3:Turn the band up for more frequent
intermittent wipes or down for less frequent
intermittent wipes.
OFF : Use to turn the wipers off.
1x : For a single wipe, briefly turn the
N
band down. For several wipes, hold the
band down.
L:PressLon the windshield wiper
control to spray windshield washer fluid and
activate the wipers. The wipers will continue
until
Lis released or the maximum wash
time is reached. When
Lis released,
additional wipes may occur depending on
how long the windshield washer had been
activated. See Washer Fluid0315 for
information on filling the windshield washer
fluid reservoir.
Clear snow and ice from the wiper blades
before using them. If frozen to the
windshield, carefully loosen or thaw them.
Damaged blades should be replaced. See
Wiper Blade Replacement 0322.
Heavy snow or ice can overload the wiper
motor.
{Warning
In freezing weather, do not use the
washer until the windshield is warmed.
Otherwise the washer fluid can form ice
on the windshield, blocking your vision.
{Warning
Before driving the vehicle, always clear
snow and ice from the hood, windshield,
roof, and rear of the vehicle, including all
lamps and windows. Reduced visibility
from snow and ice buildup could lead to
a crash.
Wipe Parking
If the ignition is turned off while the wipers
are on LO, HI, or
3, they will
immediately stop.
If the windshield wiper control is ON then
moved to OFF before the driver door is
opened or within 10 minutes, the wipers will
restart and move to the base of the
windshield.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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104 Instruments and Controls
Uplevel Cluster English Standard Shown, Metric Similar
1.Tachometer 0106
2. Engine Oil Pressure Gauge 0107
3. Engine Coolant Temperature Gauge
0108
4. Fuel Gauge 0106
5. Voltmeter Gauge 0109
6. Speedometer 0106 7.
Driver Information Center (DIC) (Base
Level) 0119 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0120
Cluster Menu (Midlevel and Uplevel)
There is an interactive display area in the
center of the instrument cluster.
Use the right steering wheel control to open
and scroll through the different items and
displays.
Press
SorTto access the cluster
applications. Use the thumbwheel to scroll
through the list of available features. Press
the thumbwheel to select. Not all
applications will be available on all vehicles.
.Home
.Info App. This is where the selected Driver
Information Center (DIC) displays can be
viewed. See Driver Information Center
(DIC) (Base Level) 0119 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0120.
.Audio

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Instruments and Controls 105
.Navigation
.Phone
.Options
Home
Information displayed here can be
customized from the Options menu.
Speedometer : Displays how fast the vehicle
is moving in either kilometers per hour
(km/h) or miles per hour (mph).
Speed Sign : Shows sign information, which
comes from a roadway database in the
onboard navigation, if equipped.
Time : Displays the current time.
Fuel Range : Displays the approximate
distance the vehicle can be driven without
refueling. The fuel range estimate is based
on an average of the vehicle’s fuel economy
over recent driving history and the amount
of fuel remaining in the fuel tank. Fuel
range cannot be reset.
Audio
In the Audio menu, use the thumbwheel to
scroll through options, browse for music,
select from favorites, or change the audio
source. In the main view, scroll to change
the station or go to the next or previous
track. Navigation
In the Navigation menu, if there is no active
route, a compass will be displayed. If there
is an active route, press the thumbwheel to
cancel or resume route guidance, mute or
unmute voice guidance, or access Recents or
Favorites.
Phone
In the Phone menu, if there is no active
phone call, view recent calls, scroll through
contacts, select from the favorites, or change
the phone source. If there is an active call,
mute the phone or switch to handset
operation.
Options
Use the thumbwheel to scroll through items
in the Options menu.
Head-up Display (HUD) :
If equipped, this
feature allows for adjusting the angle of the
HUD image and changing or turning off the
Speed Limit Sign.
HUD Rotation: Press the thumbwheel while
Adjust Rotation is highlighted to enter
Adjust Mode. Scroll to adjust the angle of
the HUD display. Press the thumbwheel to
confirm and save the setting. This feature
may only be available in P (Park). Speed Limit Style: Press the thumbwheel
while Speed Limit Style is highlighted to
change the speed sign style or to turn it off.
Units :
Press the thumbwheel while Units is
displayed to enter the Units menu. Choose
US or metric units by pressing the
thumbwheel while the desired item is
highlighted. A selected mark will be
displayed next to the selected item.
Info Page Options : Press the thumbwheel
while Info Page Options is displayed to
enter and select the items to be displayed
in the Info app. A selected mark will be
displayed next to the selected item.
Home : Press the thumbwheel to select the
available elements to display. Not all
elements will be available on all vehicles:
Speedometer, Speed Sign, Time, and Fuel
Range.
Display (Uplevel) : Press the thumbwheel to
enter the Display menu. Select to turn on or
off the compass or speed sign.
Speed Warning : The Speed Warning display
allows the driver to set a speed that they
do not want to exceed. To set the Speed
Warning, press the thumbwheel when Speed
Warning is displayed, or press the
thumbwheel on the main view to set the

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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106 Instruments and Controls
speed value. Scroll to adjust the value. Press
the thumbwheel to set the speed. Once the
speed is set, this feature can be turned off
by pressing the thumbwheel while viewing
this page. If the selected speed limit is
exceeded, a pop-up warning is displayed
with a chime.
Software Information :Press the
thumbwheel while Software Information is
highlighted to display open source software
information.
Speedometer
The speedometer shows the vehicle's speed
in either kilometers per hour (km/h) or
miles per hour (mph).
Odometer
The odometer shows how far the vehicle has
been driven, in either kilometers or miles.
Trip Odometer
The trip odometer shows how far the
vehicle has been driven since the trip
odometer was last reset. The trip odometer is accessed and reset
through the Driver Information Center (DIC).
See
Driver Information Center (DIC) (Base
Level) 0119 or
Driver Information Center (DIC) (Midlevel and
Uplevel) 0120.
Tachometer
The tachometer displays the engine speed in
revolutions per minute (rpm).
Fuel Gauge
Uplevel Metric Fuel Gauge Shown, Base Level
and Midlevel Fuel Gauge Similar
Uplevel English Fuel Gauge Shown, Base
Level and Midlevel Fuel Gauge Similar
When the ignition is on, the fuel gauge
indicates about how much fuel is left in
the tank.
There is an arrow near the fuel gauge
pointing to the side of the vehicle the fuel
door is on.
When the indicator nears empty, the low
fuel light comes on. There still is a little fuel
left, but the vehicle should be refueled soon.

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112 Instruments and Controls
Caution
If the vehicle is driven continually with
this light on, the emission control system
may not work as well, the fuel economy
may be lower, and the vehicle may not
run smoothly. This could lead to costly
repairs that might not be covered by the
vehicle warranty.
Caution
Modifications to the engine, transmission,
exhaust, intake, or fuel system, or the
use of replacement tires that do not
meet the original tire specifications, can
cause this light to come on. This could
lead to costly repairs not covered by the
vehicle warranty. This could also affect
the vehicle’s ability to pass an Emissions
Inspection/Maintenance test. See
Accessories and Modifications0302.
If the light is flashing : A malfunction has
been detected that could damage the
emission control system and increase vehicle
emissions. Diagnosis and service may be
required. To help prevent damage, reduce vehicle
speed and avoid hard accelerations and
uphill grades. If towing a trailer, reduce the
amount of cargo being hauled as soon as
possible.
If the light continues to flash, find a safe
place to park. Turn the vehicle off and wait
at least 10 seconds before restarting the
engine. If the light is still flashing, follow
the previous guidelines and see your dealer
for service as soon as possible.
If the light is on steady :
A malfunction has
been detected. Diagnosis and service may be
required.
Check the following:
.If fuel has been added to the vehicle
using the capless funnel adapter, make
sure that it has been removed. See
“Filling the Tank with a Portable Gas Can”
under Filling the Tank (Pickup Model)
0 265 or
Filling the Tank (Chassis Cab and Box
Delete Models) 0266. The diagnostic
system can detect if the adapter has been
left installed in the vehicle, allowing fuel
to evaporate into the atmosphere. A few
driving trips with the adapter removed
may turn off the light.
.Poor fuel quality can cause inefficient
engine operation and poor driveability,
which may go away once the engine is
warmed up. If this occurs, change the fuel
brand. It may require at least one full
tank of the proper fuel to turn the light
off. See Recommended Fuel 0263.
If the light remains on, see your dealer.
Emissions Inspection and Maintenance
Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the test
equipment will likely connect to the
vehicle's Data Link Connector (DLC).
The DLC is under the instrument panel to
the left of the steering wheel. Connecting
devices that are not used to perform an
Emissions Inspection/Maintenance test or to
service the vehicle may affect vehicle