roof CHEVROLET SILVERADO 2500HD 2021 Owner's Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Keys, Doors, and Windows 7
Keys, Doors, and
Windows
Keys and Locks
Keys (Key Access) . . . . . . . . . . . . . . . . . . . . . . . . 7
Keys (Keyless Access) . . . . . . . . . . . . . . . . . . . . 9
Remote Keyless Entry (RKE) System . . . . 10
Remote Keyless Entry (RKE) SystemOperation (Key Access) . . . . . . . . . . . . . . . 10
Remote Keyless Entry (RKE) System Operation (Keyless Access) . . . . . . . . . . . . 13
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . 20
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . 22
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 22
Automatic Door Locks . . . . . . . . . . . . . . . . . . 22
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 22
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Doors
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . 26
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 27
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 27
Steering Column Lock . . . . . . . . . . . . . . . . . . 28
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Immobilizer Operation . . . . . . . . . . . . . . . . . . 29
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 30
Manual Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 30
Trailer-Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 30
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 32
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 33
Automatic Dimming Mirror . . . . . . . . . . . . . 33
Blind Spot Mirrors . . . . . . . . . . . . . . . . . . . . . . 33
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . 34
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . . . . . . . 34
Manual Rearview Mirror . . . . . . . . . . . . . . . . 34
Automatic Dimming Rearview Mirror . . . 34
Rear Camera Mirror . . . . . . . . . . . . . . . . . . . . 34
Truck Bed Camera Rearview Mirror . . . . . 37
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Manual Windows . . . . . . . . . . . . . . . . . . . . . . . 38
Power Windows . . . . . . . . . . . . . . . . . . . . . . . . 38
Rear Windows . . . . . . . . . . . . . . . . . . . . . . . . . 40
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Keys and Locks
Keys (Key Access)
{Warning
Leaving children in a vehicle with the
ignition key is dangerous and children or
others could be seriously injured or killed.
They could operate the power windows
or other controls or make the vehicle
move. The windows will function with
the keys in the ignition, and children or
others could be caught in the path of a
closing window. Do not leave children in
a vehicle with the ignition key.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
38 Keys, Doors, and Windows
The vehicle aerodynamics are designed to
improve fuel economy performance. This
may result in a pulsing sound when either
rear window is down and the front windows
are up. To reduce the sound, open either a
front window or the sunroof, if equipped.
Manual Windows
If equipped, turn the hand crank on each
door to manually raise or lower the manual
windows.
Power Windows
{Warning
Children could be seriously injured or
killed if caught in the path of a closing
window. Never leave the Remote Keyless
Entry (RKE) transmitter or keys in a
vehicle with children. When there are
children in the rear seat, use the
window lockout button to prevent
operation of the windows. SeeKeys (Key
Access) 07or
Keys (Keyless Access) 09.
The power windows work when the ignition
is on, in ACC/ACCESSORY, or when Retained
Accessory Power (RAP) is active. See
Retained Accessory Power (RAP) 0229.
Using the window switch, press to open or
pull to close the window.
The windows may be temporarily disabled if
they are used repeatedly within a
short time.
Window Lockout
With Power Folding Mirrors, Without Similar
This feature stops the rear door passenger
window switches from working except from
the driver position.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
40 Keys, Doors, and Windows
Rear Windows
Power Sliding Rear Window
If equipped, the power sliding rear window
works when the ignition has been turned on
or to ACC/ACCESSORY, or Retained Accessory
Power (RAP) must be active. SeeRetained
Accessory Power (RAP) 0229.
.Press the switch to open the window.
.Pull the switch to close the window.
The power sliding rear window cannot be
operated manually.
Sun Visors
Pull the sun visor down to block glare.
If equipped, detach the sun visor from the
center mount to pivot to the side window
or to extend along the rod.
If equipped, there is a lighted mirror on the
sun visor. Lift the cover to open.
Roof
Sunroof
1. SLIDE Switch
2. TILT Switch
If equipped, the sunroof operates when the
ignition is on or in ACC/ACCESSORY, or when
Retained Accessory Power (RAP) is active.
See Retained Accessory Power (RAP) 0229.
Slide Switch
Express-Open/Express-Close : To
express-open the sunroof, fully press and
release
I(1). Press and releaseI(1) again
to stop the movement. To express-close the

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Keys, Doors, and Windows 41
sunroof, fully press and releaseK(1).
Press and release
K(1) again to stop the
movement.
Open/Close (Manual Mode) : To open the
sunroof, press and hold
I(1). ReleaseI(1)
to stop the movement. Press and hold
K
(1) to close the sunroof. ReleaseK(1) to
stop the movement.
Tilt Switch
Vent : From the closed position, press
J(2)
to vent the sunroof. Press
K(2) to close
the vent.
When the sunroof is opened, an air deflector
will automatically raise. The air deflector will
retract when the sunroof is closed.
The sunroof also has a sunshade, which can
be pulled forward to block sun rays. The
sunshade must be opened and closed
manually.
Automatic Reversal System
The sunroof has an automatic reversal
system that is only active when the sunroof
is operated in express-close mode. If an object is in the path while
express-closing, the reversal system will
detect an object, stop, and open the sunroof
slightly.
If frost or other conditions prevent closing,
override the feature by closing the sunroof
in manual mode. To stop movement, release
K(1).
Dirt and debris may collect on the sunroof
seal or in the track. This could cause an
issue with sunroof operation or noise.
It could also plug the water drainage
system. Periodically open the sunroof and
remove any obstacles or loose debris. Wipe
the sunroof seal and roof sealing area using
a clean cloth, mild soap, and water. Do not
remove grease from the sunroof tracks.
If water is seen dripping into the water
drainage system, this is normal.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Seats and Restraints 57
reversing the latch plate on the webbing.
If the twist cannot be corrected, ask your
dealer to fix it.
Make sure the seat belt reminder light is
working. SeeSeat Belt Reminders 0109.
Keep seat belts clean and dry. See Seat Belt
Care 057.
Seat Belt Care
Keep belts clean and dry.
Seat belts should be properly cared for and
maintained.
Seat belt hardware should be kept dry and
free of dust or debris. As necessary, exterior
hard surfaces and seat belt webbing may be
lightly cleaned with mild soap and water.
Ensure there is not excessive dust or debris
in the mechanism. If dust or debris exists in
the system please see the dealer. Parts may
need to be replaced to ensure proper
functionality of the system.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
(Continued)
Warning (Continued)
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Replacing Seat Belt System Parts
after a Crash
{Warning
A crash can damage the seat belt system
in the vehicle. A damaged seat belt
system may not properly protect the
person using it, resulting in serious injury
or even death in a crash. To help make
sure the seat belt systems are working
properly after a crash, have them
inspected and any necessary
replacements made as soon as possible.
After a minor crash, replacement of seat
belts may not be necessary. But the seat
belt assemblies that were used during any
crash may have been stressed or damaged.
See your dealer to have the seat belt
assemblies inspected or replaced. New parts and repairs may be necessary
even if the seat belt system was not being
used at the time of the crash.
Have the seat belt pretensioners checked if
the vehicle has been in a crash, or if the
airbag readiness light stays on after you
start the vehicle or while you are driving.
See
Airbag Readiness Light 0110.
Airbag System
The vehicle has the following airbags:
.A frontal airbag for the driver
.A frontal airbag for the front outboard
passenger
.A seat-mounted side impact airbag for the
driver
.A seat-mounted side impact airbag for the
front outboard passenger
.A roof-rail airbag for the driver and the
passenger seated directly behind the
driver
.A roof-rail airbag for the front outboard
passenger and the passenger seated
directly behind the front outboard
passenger

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
58 Seats and Restraints
All vehicle airbags have the word AIRBAG on
the trim or on a label near the deployment
opening.
For frontal airbags, the word AIRBAG is on
the center of the steering wheel for the
driver and on the instrument panel for the
front outboard passenger.
For seat-mounted side impact airbags, the
word AIRBAG is on the side of the seatback
or side of the seat closest to the door.
For roof-rail airbags, the word AIRBAG is on
the ceiling or trim.
Airbags are designed to supplement the
protection provided by seat belts. Even
though today's airbags are also designed to
help reduce the risk of injury from the force
of an inflating bag, all airbags must inflate
very quickly to do their job.
Here are the most important things to know
about the airbag system:
{Warning
You can be severely injured or killed in a
crash if you are not wearing your seat
belt, even with airbags. Airbags are
designed to work with seat belts, not(Continued)
Warning (Continued)
replace them. Also, airbags are not
designed to inflate in every crash. In
some crashes seat belts are the only
restraint. SeeWhen Should an Airbag
Inflate? 060.
Wearing your seat belt during a crash
helps reduce your chance of hitting
things inside the vehicle or being ejected
from it. Airbags are “supplemental
restraints” to the seat belts. Everyone in
the vehicle should wear a seat belt
properly, whether or not there is an
airbag for that person.
{Warning
Because airbags inflate with great force
and faster than the blink of an eye,
anyone who is up against, or very close
to, any airbag when it inflates can be
seriously injured or killed. Do not sit
unnecessarily close to any airbag, as you
would be if sitting on the edge of the
seat or leaning forward. Seat belts help
keep you in position before and during a
(Continued)
Warning (Continued)
crash. Always wear a seat belt, even with
airbags. The driver should sit as far back
as possible while still maintaining control
of the vehicle. The seat belts and the
front outboard passenger airbags are
most effective when you are sitting well
back and upright in the seat with both
feet on the floor.
Occupants should not lean on or sleep
against the door or side windows in
seating positions with seat-mounted side
impact airbags and/or roof-rail airbags.
{Warning
Children who are up against, or very
close to, any airbag when it inflates can
be seriously injured or killed. Always
secure children properly in the vehicle. To
read how, seeOlder Children 068 or
Infants and Young Children 069.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
60 Seats and Restraints
Driver Side Crew Cab Shown, Passenger SideDouble and Regular Cabs Similar
The roof-rail airbags for the driver, front
outboard passenger, and second row
outboard passengers are in the ceiling above
the side windows.
{Warning
If something is between an occupant and
an airbag, the airbag might not inflate
properly or it might force the object into
that person causing severe injury or even
death. The path of an inflating airbag
must be kept clear. Do not put anything
between an occupant and an airbag, and (Continued)
Warning (Continued)
do not attach or put anything on the
steering wheel hub or on or near any
other airbag covering.
Do not use seat accessories that block the
inflation path of a seat-mounted side
impact airbag.
Never secure anything to the roof of a
vehicle with roof-rail airbags by routing a
rope or tie‐down through any door or
window opening. If you do, the path of
an inflating roof-rail airbag will be
blocked.
When Should an Airbag Inflate?
This vehicle is equipped with airbags. See
Airbag System057. Airbags are designed to
inflate if the impact exceeds the specific
airbag system's deployment threshold.
Deployment thresholds are used to predict
how severe a crash is likely to be in time
for the airbags to inflate and help restrain
the occupants. The vehicle has electronic
sensors that help the airbag system
determine the severity of the impact.
Deployment thresholds can vary with
specific vehicle design. Frontal airbags are designed to inflate in
moderate to severe frontal or near frontal
crashes to help reduce the potential for
severe injuries, mainly to the driver's or
front outboard passenger's head and chest.
Whether the frontal airbags will or should
inflate is not based primarily on how fast
the vehicle is traveling. It depends on what
is hit, the direction of the impact, and how
quickly the vehicle slows down.
Frontal airbags may inflate at different crash
speeds depending on whether the vehicle
hits an object straight on or at an angle,
and whether the object is fixed or moving,
rigid or deformable, narrow or wide.
Frontal airbags are not intended to inflate
during vehicle rollovers, rear impacts,
or many side impacts.
In addition, the vehicle has advanced
technology frontal airbags. Advanced
technology frontal airbags adjust the
restraint according to crash severity.
Seat-mounted side impact airbags are
designed to inflate in moderate to severe
side crashes depending on the location of
the impact. Seat-mounted side impact
airbags are not designed to inflate in frontal
impacts, near frontal impacts, rollovers,

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Seats and Restraints 61
or rear impacts. A seat-mounted side impact
airbag is designed to inflate on the side of
the vehicle that is struck.
Roof-rail airbags are designed to inflate in
moderate to severe side crashes depending
on the location of the impact. In addition,
these roof-rail airbags are designed to inflate
during a rollover or in a severe frontal
impact. Roof-rail airbags are not designed to
inflate in rear impacts. Both roof-rail airbags
will inflate when either side of the vehicle is
struck or if the sensing system predicts that
the vehicle is about to roll over on its side,
or in a severe frontal impact.
In any particular crash, no one can say
whether an airbag should have inflated
simply because of the vehicle damage or
repair costs.
What Makes an Airbag Inflate?
In a deployment event, the sensing system
sends an electrical signal triggering a release
of gas from the inflator. Gas from the
inflator fills the airbag causing the bag to
break out of the cover. The inflator, the
airbag, and related hardware are all part of
the airbag module.
For airbag locations, seeWhere Are the
Airbags? 059.
How Does an Airbag Restrain?
In moderate to severe frontal or near frontal
collisions, even belted occupants can contact
the steering wheel or the instrument panel.
In moderate to severe side collisions, even
belted occupants can contact the inside of
the vehicle.
Airbags supplement the protection provided
by seat belts by distributing the force of the
impact more evenly over the
occupant's body.
Rollover capable roof-rail airbags are
designed to help contain the head and chest
of occupants in the outboard seating
positions in the first and second rows. The
rollover capable roof-rail airbags are
designed to help reduce the risk of full or
partial ejection in rollover events, although
no system can prevent all such ejections.
But airbags would not help in many types
of collisions, primarily because the
occupant's motion is not toward those
airbags. See When Should an Airbag Inflate?
0 60.
Airbags should never be regarded as
anything more than a supplement to seat
belts.
What Will You See after an
Airbag Inflates?
After frontal and seat-mounted side impact
airbags inflate, they quickly deflate, so
quickly that some people may not even
realize the airbags inflated. Roof-rail airbags
may still be at least partially inflated for
some time after they inflate. Some
components of the airbag module may be
hot for several minutes. For location of the
airbags, see Where Are the Airbags? 059.
The parts of the airbag that come into
contact with you may be warm, but not too
hot to touch. There may be some smoke
and dust coming from the vents in the
deflated airbags. Airbag inflation does not
prevent the driver from seeing out of the
windshield or being able to steer the
vehicle, nor does it prevent people from
leaving the vehicle.
{Warning
When an airbag inflates, there may be
dust in the air. This dust could cause
breathing problems for people with a
history of asthma or other breathing
trouble. To avoid this, everyone in the (Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Seats and Restraints 67
system from properly turning off the
passenger airbag(s). SeePassenger Sensing
System 062.
If the vehicle has rollover roof-rail airbags,
see Different Size Tires and Wheels 0352 for
additional important information.
If a snow plow is added to the vehicle, the
airbags should still work properly. The
airbag systems were designed to work
properly under a wide range of conditions,
including snow plowing with vehicles that
have the optional snow plow prep package
(RPO VYU). Do not change or defeat the
snow plow's “tripping mechanism.” If you
do, it can damage the snow plow and the
vehicle, and may cause an airbag
deployment.
If the vehicle must be modified because you
have a disability and have questions about
whether the modifications will affect the
vehicle's airbag system, or if you have
questions about whether the airbag system
will be affected if the vehicle is modified for
any other reason, call Customer Assistance.
See Customer Assistance Offices 0403.Airbag System Check
The airbag system does not need regularly
scheduled maintenance or replacement.
Make sure the airbag readiness light is
working. See Airbag Readiness Light 0110.
Caution
If an airbag covering is damaged, opened,
or broken, the airbag may not work
properly. Do not open or break the airbag
coverings. If there are any opened or
broken airbag coverings, have the airbag
covering and/or airbag module replaced.
For the location of the airbags, see Where
Are the Airbags? 059. See your dealer
for service.
Replacing Airbag System Parts
after a Crash
{Warning
A crash can damage the airbag systems
in the vehicle. A damaged airbag system
may not properly protect you and your
passenger(s) in a crash, resulting in
serious injury or even death. To help (Continued)
Warning (Continued)
make sure the airbag systems are
working properly after a crash, have
them inspected and any necessary
replacements made as soon as possible.
If an airbag inflates, you will need to
replace airbag system parts. See your dealer
for service.
If the airbag readiness light stays on after
the vehicle is started or comes on when you
are driving, the airbag system may not work
properly. Have the vehicle serviced right
away. See Airbag Readiness Light 0110.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Instruments and Controls 97
seats when it is cold outside. The heated
steering wheel indicator light may not
come on.
SeeHeated and Ventilated Front Seats 049.
Horn
To sound the horn, pressaon the
steering wheel.
Windshield Wiper/Washer
The windshield wiper control is on the turn
signal lever.
The windshield wipers are controlled by
turning the band with
Non it.
With the ignition on or in ACC/ACCESSORY,
turn the
Nband to select the wiper speed.
HI : Use for fast wipes. LO :
Use for slow wipes.
3:Turn the band up for more frequent
intermittent wipes or down for less frequent
intermittent wipes.
OFF : Use to turn the wipers off.
1x : For a single wipe, briefly turn the
N
band down. For several wipes, hold the
band down.
L:PressLon the windshield wiper
control to spray windshield washer fluid and
activate the wipers. The wipers will continue
until
Lis released or the maximum wash
time is reached. When
Lis released,
additional wipes may occur depending on
how long the windshield washer had been
activated. See Washer Fluid0315 for
information on filling the windshield washer
fluid reservoir.
Clear snow and ice from the wiper blades
before using them. If frozen to the
windshield, carefully loosen or thaw them.
Damaged blades should be replaced. See
Wiper Blade Replacement 0322.
Heavy snow or ice can overload the wiper
motor.
{Warning
In freezing weather, do not use the
washer until the windshield is warmed.
Otherwise the washer fluid can form ice
on the windshield, blocking your vision.
{Warning
Before driving the vehicle, always clear
snow and ice from the hood, windshield,
roof, and rear of the vehicle, including all
lamps and windows. Reduced visibility
from snow and ice buildup could lead to
a crash.
Wipe Parking
If the ignition is turned off while the wipers
are on LO, HI, or
3, they will
immediately stop.
If the windshield wiper control is ON then
moved to OFF before the driver door is
opened or within 10 minutes, the wipers will
restart and move to the base of the
windshield.