CHEVROLET SILVERADO 2500HD 2021 Owner's Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
250 Driving and Operating
Displayed images may be farther or closer
than they appear. The area displayed is
limited and objects that are close to either
corner of the bumper or under the bumper
do not display.
A warning triangle may display to show
that Rear Park Assist (RPA) has detected an
object. This triangle changes from amber to
red and increases in size the closer the
object.
If equipped with Hitch View, see“Surround
Vision” following.
Surround Vision
If equipped the Surround Vision system can
display various views surrounding the
vehicle in the infotainment display. See
below for camera view descriptions and
more information.
{Warning
The Surround Vision cameras have blind
spots and will not display all objects near
the corners of the vehicle. Folding outside
mirrors that are out of position may not
display surround view correctly. Always
check around the vehicle when parking or
backing.
1. Views Displayed by the Surround
Vision Cameras
2. Area Not Shown
1. Views Displayed by the Surround Vision Cameras
2. Area Not Shown
{Warning
The camera(s) do not display children,
pedestrians, bicyclists, crossing traffic,
animals, or any other object outside of
the cameras’ field of view, below the
bumper, or under the vehicle. Shown
distances may be different from actual
distances. Do not drive or park the
vehicle using only these camera(s).
Always check behind and around the
vehicle before driving. Failure to use
proper care may result in injury, death,
or vehicle damage.
Camera Views

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 251
Touch the camera view buttons along the
bottom of the infotainment display to
access each view (if equipped):
1. Front/Rear Standard View
Displays an image of the area in front
or behind the vehicle. To select, touch
Front/Rear Standard View on the
infotainment display when a camera
view is active. Touch the button to
toggle between front and rear camera
views.
When the hitch guidance is selected,
Rear Standard View will remain visible
across gear changes, otherwise the
view will toggle between Front and
Rear Standard View based on gear
position.
If equipped, the front view camera
also displays when the Park Assist
system detects an object within
30 cm (12 in).
2. Front/Rear Overhead View
Displays a front or rear overhead view
of the vehicle. To select, touch Front/
Rear Top-Down View on the
infotainment display when a cameraview is active. Touch the button to
toggle between front and rear camera
views.
3. Rear Bowl View
Displays a perspective view of the
vehicle from the front looking
rearward. To select, touch Rear Bowl
View on the infotainment display
when a camera view is active. Park
Assist and Rear Cross Traffic Alert
(RCTA) overlays are not available when
bowl view is active.
4. Front/Rear side View
Displays a view that shows objects
next to the front or rear sides of the
vehicle. To select, touch Front/Rear
Side View on the infotainment display
when a camera view is active. Touch
the button to toggle between front
and rear camera views. Park Assist and
RCTA overlays are not available when
Front/Rear Side View is active.
The Turn Signal Activated View works
with Rear Side View to provide a
rearward view of the left or right side
of the vehicle and trailer. Views are
provided based on turn signal
activation with the right-side view
being shown when the right turnsignal is active and the left side view
being shown when the left turn signal
is active. The feature is available when
a trailer is connected. The feature can
be enabled or disabled. See
Vehicle
Personalization 0126. Touch X to exit.
5. Surround View
Displays an image of the area
surrounding the vehicle. Surround
View is available as part of the Front/
Rear Standard Views, the Front/Rear
Top-Down Views and the Front/Rear
Side Views. In these views Surround
View can be enabled by touching
Surround View on the infotainment
display when the camera view is
active.
6. Guidance Lines/Hitch Guidance
Guidance Lines displays available
guidelines, including Standard and
Hitch Guidance. A grayed-out icon
indicates that guidelines are not
available. To enable, touch Guidance
Lines on the infotainment display
when a camera view is active.
Touching the button multiple times
will toggle through Standard
Guidelines, Hitch Guidance and no
guidelines. Standard guidelines are

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
252 Driving and Operating
available in Front/Rear Standard
Views, Front/Rear Top-Down Views
and Surround View.
Hitch Guidance displays a single
centered guideline on the
infotainment display to assist with
aligning the vehicle’s hitch ball with a
trailer coupler. Touch the Hitch
Guidance icon, then align the trailer
guidance line over the trailer coupler.
Continuously steer the vehicle to keep
the guideline centered on the coupler
when backing. Park Assist overlays will
not display when the trailer guidance
line is active. Hitch Guidance is
available in Rear Standard View.
{Warning
Use Hitch Guidance only to help back the
vehicle to a trailer hitch or, when
traveling above 12 km/h (8 mph), to
briefly check the status of your trailer. Do
not use for any other purpose, such as
making lane change decisions. Before
making a lane change, always check the
mirrors and glance over your shoulder.
Improper use could result in serious
injury to you or others.
7. Interior Trailer View
Provides a view of the interior of the
trailer. The feature is available when a
trailer is connected. The feature
requires user installation of an
accessory trailer camera on the
interior of the trailer per the accessory
trailer camera installation instructions
(see your dealer for accessory trailer
camera(s) and information). To select,
touch Interior Trailer View on the
infotainment display when a camera
view is active. To access this view
when in a forward gear above
12 km/h (8 mph), touch CAMERA on
the infotainment display and touch
the Interior Trailer View icon. The view
will close after 8 seconds and can be
closed early by touching X.
8. Hitch View
Assists with connecting to a trailer by
providing a zoomed-in view of the
hitch to help align the vehicle’s hitch
ball with the trailer coupler, or to
monitor the trailer connection. To
select, touch Hitch View on the
infotainment display when a camera
view is active. To access this view
when in a forward gear above
12 km/h (8 mph), touch CAMERA onthe infotainment display and touch
the Cargo Bed View icon. The view
will close after 8 seconds and can be
closed early by touching X. Shifting
into P (Park) while in this view will
automatically engage the Electric
Parking Brake (EPB).
9. Bed View
Provides a view of the truck bed and
the area behind the vehicle to assist
in cargo or hitch monitoring or
hitching to a fifth wheel or gooseneck
trailer. To select, touch Bed View on
the infotainment display when a
camera view is active. To access this
view when in a forward gear above
12 km/h (8 mph), touch CAMERA on
the infotainment display and touch
the Bed View icon. The view will close
after 8 seconds and can be closed
early by touching X.
10. Transparent Trailer View
Provides a view that allows the driver
to virtually
“see through” the trailer.
The feature is available when a
compatible trailer is connected and a
profile is configured and selected via
the Trailering App. See Trailering App
0 286. The feature requires user
installation of an accessory trailer

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 253
camera on the rear exterior surface of
the trailer per the accessory trailer
camera installation instructions (see
your dealer for accessory trailer
camera(s) and information). To select,
touch Transparent Trailer View on the
infotainment display when a camera
view is active. To access this view
when in a forward gear above
12 km/h (8 mph), touch CAMERA on
the infotainment display and touch
the Transparent Trailer View icon.
Touch X to exit.
When the system is calibrated and the
trailer position is known, one of three
views will be shown; Transparent
Trailer View, Left Transparent Trailer
View or Right Transparent Trailer
View. The Transparent Trailer View is
shown when the position of the trailer
is relatively straight behind the
vehicle. The Left or Right Transparent
Trailer View is shown when the
position of the trailer is too far to the
left or right. When the system is not
calibrated or trailer position is not
known the Transparent Trailer
Picture-in-Picture View will be shown.11. Rear Trailer View/Rear Side View withAvailable Articulation Functionality/
Picture-in-Picture Side View
.Rear Trailer View provides a view
of the area behind the trailer. the
feature is available when a trailer
is connected. The feature requires
user installation of an accessory
trailer camera on the rear exterior
surface of the trailer per the
accessory trailer camera
installation instructions (see your
dealer for accessory trailer
camera(s) and information). To
select, touch Rear Trailer View/Rear
Side View with Available
Articulation Functionality/
Picture-in-Pictue Side View on the
infotainment display when a
camera view is active. Each touch
will toggle through the Rear Trailer
View, Trailer Tow Mirror View and
Combo View. To access this view
when in a forward gear above
12 km/h (8 mph), touch CAMERA
on the infotainment display and
touch the Interior Rear Trailer
View/Rear Side View with Available Articulation Functionality/
Picture-in-Picture Side View icon.
Touch X to exit..Rear Side View with Available
Articulation Functionality provides
a rearward split view of the left
and right sides of the vehicle and
trailer. When in a forward gear the
view well automatically pan to
show more of the left or right side
based on the position of the
trailer. The feature is available
when a trailer is connected. To
select, touch Rear trailer View/Rear
Side View with Available
Articulation Functionality/
Picture-in-Picture Side View on the
infotainment display when a
camera view is active. Each touch
will toggle through the Rear Trailer
View, trailer tow Mirror view and
Combo View. To access this view
when in a forward gear above
12 km/h (8 mph), Touch CAMERA
on the infotainment display and
touch the Rear Trailer View/Rear
Side View with Available
Articulation Functionality/
Picture-in-Picture Side icon. Touch X
to exit.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
254 Driving and Operating
.Provides a rearward split view of
the left and right sides of the
vehicle and trailer with an overlay
view of the area behind the trailer.
The feature is available when a
trailer is connected. the feature
requires user installation of an
accessory trailer camera on the
rear exterior surface of the trailer
per the accessory trailer camera
installation instructions (see your
dealer for accessory trailer
camera(s) and information). To
select, touch Rear Trailer View/Rear
Side View with Available
Articulation Functionality/
Picture-in-Picture Side view on the
infotainment display when a
camera view is active. Each press
of the button will toggle through
the Rear Trailer View, Trailer Tow
mirror View and Combo View. To
access this view when in a forward
gear above 12 km/h (8 mph), touch
CAMERA on the infotainment
display and touch the Rear Trailer
View/Rear Side View with Available
Articulation Functionality/
Picture-in-Picture Side View icon.
Touch X to exit.HD Surround Vision with Trailer Camera
Provisions
If equipped, this feature provides additional
views to aid in trailering/towing. The
system shows multiple views in the
infotainment display using five cameras
mounted around the vehicle and up to two
additional accessory cameras that can be
mounted on or in a trailer. The front camera
is in the grille under the front emblem, the
side cameras are on the bottom of the
outside mirrors, the rear camera is in the
tailgate handle and the bed camera is
mounted on the rear of the cab.
Additionally, up to two accessory cameras
can be mounted to the rear and/or interior
of the trailer. See your dealer for accessory
trailer cameras. To access, touch CAMERA on
the infotainment display or shift to
R (Reverse). To return to the previous screen
when not in reverse, touch the Home or
Back buttons on the infotainment display.
Certain trailer views require a compatible
trailer profile be configured and selected.
A compatible trailer is a box type trailer
(cargo, camper, etc.) with a conventional
hitch.
Available camera views:
.Front/Rear Standard View
.Front/Rear Top-Down View
.Rear Bowl View
.Front/Rear Side View
.Hitch View
.Bed View
.Rear trailer View
.Rear Side view with a available
articulation functionality
.Picture-in-Picture Side View
.Interior Trailer View
.Transparent trailer View
.Surround View
.Guidance Lines
.Hitch Guidance
Surround Vision (360 Degrees)
If equipped, the Surround Vision system can
display various views surrounding the
vehicle in the infotainment display using
four cameras mounted around the vehicle.
The front camera is in the grille under the
front emblem, the side cameras are on the
bottom of the outside mirrors, and the rear
camera is in the tailgate handle.
The Surround Vision system can be accessed
by selecting CAMERA in the infotainment
display or when the vehicle is shifted into
R (Reverse). To return to the previous screen

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 255
sooner, when not in R (Reverse), press the
Home or Back button on the infotainment
system, shift into P (Park), or, while in D
(Drive), reach a vehicle speed of
approximately 12 km/h (8 mph).
Available camera views:
.Front/Rear Standard View
.Front/Rear Top-Down View
.Rear Bowl View
.Front/Rear Side View
.Hitch View
.Surround View
.Guidance Lines
.Hitch Guidance
Surround Vision
If equipped, this feature provides, additional
views to aid in trailering/towing. The Front
Vision Camera and Surround Vision cameras
are not supported. The system can show
various views in the infotainment display
using cameras mounted in and around the
vehicle and trailer. The rear camera is in the
tailgate handle and the cargo bed camera is
mounted on the rear of the cab. Up to two
accessory cameras can be mounted to the
rear and/or interior of the trailer. See your
dealer for these accessory cameras. The system can be accessed by selecting
CAMERA in the infotainment display or
when the vehicle is shifted into R (Reverse).
To return to the previous screen sooner,
when not in R (Reverse), press the Home or
Back button on the infotainment system or
shift into P (Park).
Available camera views:
.Rear Standard View
.Hitch View
.Bed View
.Rear Trailer View
.Interior Trailer View
.Guidance Lines
.Hitch Guidance
Troubleshooting
The Transparent Trailer calibration may take
longer than expected or not calibrate if:
.The vehicle is driven too fast during
calibration. Speed should be maintained
below 50 km/h (31 mph).
.The vehicle is not driven straight during
calibration. Steering should be maintained
as straight as possible, excessive steering
during calibration may extend
calibration time.
.The calibration is attempted in low light.
Calibration should be attempted when
there is enough light.
.The calibration is attempted during
adverse weather conditions. Calibration
during conditions such as snow or heavy
rain should be avoided.
.The road surface is not ideal for
calibration. Calibration should be
attempted on an alternate road surface.
.The accessory trailer cameras are
swapped at the hitch connector. Ensure
that the camera mounted to the rear of
the trailer is connected to the rear trailer
camera input.
.The accessory trailer camera is mounted,
angled or rotated outside of the defined
mounting location (see camera
installation instructions).
Distortion may be observed in the calibrated
Transparent Trailer View if:
.The accessory trailer camera is mounted,
angled or rotated outside of the defined
mounting location (see camera
installation instructions).
The Transparent Trailer icon may appear
grayed out if:

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
256 Driving and Operating
.A compatible trailer profile is not
configured or a non-compatible trailer
profile is selected.
.The vehicle is in R (Reverse).
.The trailer is not connected.
.The accessory rear trailer camera is not
connected or connected to the incorrect
input.
The preview may not be provided or the
wrong preview may be provided if:
.The accessory cameras are not recognized.
Ensure that the accessory camera(s) are
connected and power cycle the vehicle.
.The accessory trailer cameras are
swapped at the hitch connector. Ensure
that the accessory camera(s) are
connected to the correct input.
.The accessory trailer camera(s) are
connected to the correct camera input.
.The accessory trailer camera(s) are not
installed according to the installation
instructions.
A feature may be unavailable or not
activating as expected if:
.The customization is disabled. Check the
customization settings where applicable.
.The accessory trailer cameras are
swapped at the hitch connector. Ensure
that the accessory camera(s) are
connected to the correct camera input.
A view may switch automatically if:
.The vehicle is shifted to another gear.
Park Assist
With Front and Rear Park Assist, as the
vehicle moves at speeds of less than 8 km/h
(5 mph) the sensors on the bumpers may
detect objects up to 1.2 m (4 ft) in front and
2.5 m (8 ft) behind the vehicle within a zone
25 cm (10 in) high off the ground and below
bumper level. These detection distances may
be shorter during warmer or humid weather.
Blocked sensors will not detect objects and
can also cause false detections. Keep the
sensors clean of mud, dirt, snow, ice, and
slush; and clean sensors after a car wash in
freezing temperatures.
{Warning
The Park Assist system does not detect
children, pedestrians, bicyclists, animals,
or objects located below the bumper or
that are too close or too far from the
vehicle. It is not available at speeds (Continued)
Warning (Continued)
greater than 8 km/h (5 mph). To prevent
injury, death, or vehicle damage, even
with Park Assist, always check the area
around the vehicle and check all mirrors
before moving forward or backing.
The instrument cluster may have a Park
Assist display with bars that show “distance
to object” and object location information
for the Front and Rear Park Assist system.
As the object gets closer, more bars light up
and the bars change color from yellow to
amber to red.
When an object is first detected in the rear,
one beep will be heard from the rear,
or both sides of the Safety Alert Seat will
pulse two times. When an object is very
close —<0.4 m (1.5 ft) in the vehicle rear or

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 257
<0.3 m (1 ft) in the vehicle front—a
continuous beep will sound from the rear or
front depending on object location, or both
sides of the Safety Alert Seat will pulse five
times. Beeps for FPA are higher pitched than
for RPA.
Rear Cross Traffic Alert (RCTA)
If equipped, when the vehicle is shifted into
R (Reverse), RCTA shows a red warning
triangle with a left or right pointing arrow
on the infotainment display to warn of
traffic coming from the left or right. This
system detects objects coming from up to
20 m (65 ft) from the left or right side of
the vehicle. When an object is detected,
either three beeps sound from the left or
right or three Safety Alert Seat pulses occur
on the left or right side, depending on the
direction of the detected vehicle.
Use caution while backing up when towing
a trailer, as the RCTA detection zones that
extend out from the back of the vehicle do
not move further back when a trailer is
towed.
RCTA is disabled when the trailer connection
status is displayed. RCTA can be turned off. See
“Collision/
Detection Systems” underVehicle
Personalization 0126.
Turning the Features On or Off
PressXon the center stack to turn on or
off the Front and Rear Park Assist. The
indicator light next to the button comes on
when the features are on and turns off
when the features have been disabled.
Front and Rear Park Assist can be turned
Off, On, or On with Towbar. See “Park
Assist” underVehicle Personalization 0126.
If Park Assist is turned off through vehicle
personalization, the Park Assist button will
be disabled. To turn Park Assist on again,
select On in vehicle personalization. The On
with Towbar setting allows Park Assist to
work properly with a trailer hitch. Some
larger trailer hitches may not be compatible.
Turn off Park Assist when towing a trailer. To turn the RPA symbols on or off, see
“Rear Camera Park Assist Symbols”
under
Vehicle Personalization 0126.
Assistance Systems for Driving
If equipped, when driving the vehicle in a
forward gear, Forward Collision Alert (FCA),
Lane Departure Warning (LDW), Side Blind
Zone Alert (SBZA), Lane Change Alert (LCA),
and/or the Automatic Emergency Braking
(AEB) can help to avoid a crash or reduce
crash damage.
Forward Collision Alert (FCA)
System
If equipped, the FCA system may help to
avoid or reduce the harm caused by
front-end crashes. When approaching a
vehicle ahead too quickly, FCA provides a
red flashing alert on the windshield and
rapidly beeps or pulses the driver seat. FCA
also lights an amber visual alert if following
another vehicle much too closely.
FCA detects vehicles within a distance of
approximately 60 m (197 ft) and operates at
speeds above 8 km/h (5 mph).

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
258 Driving and Operating
{Warning
FCA is a warning system and does not
apply the brakes. When approaching a
slower-moving or stopped vehicle ahead
too rapidly, or when following a vehicle
too closely, FCA may not provide a
warning with enough time to help avoid
a crash. It also may not provide any
warning at all. FCA does not warn of
pedestrians, animals, signs, guardrails,
bridges, construction barrels, or other
objects. Be ready to take action and
apply the brakes. SeeDefensive Driving
0 208.
FCA can be disabled through vehicle
personalization. See “Collision/Detection
Systems” underVehicle Personalization
0 126.
Detecting the Vehicle Ahead
FCA warnings will not occur unless the FCA
system detects a vehicle ahead. When a
vehicle is detected, the vehicle ahead
indicator will display green. Vehicles may
not be detected on curves, highway exit
ramps, or hills, due to poor visibility; or if a
vehicle ahead is partially blocked by
pedestrians or other objects. FCA will not
detect another vehicle ahead until it is
completely in the driving lane.
{Warning
FCA does not provide a warning to help
avoid a crash, unless it detects a vehicle.
FCA may not detect a vehicle ahead if
the FCA sensor is blocked by dirt, snow,
or ice, or if the windshield is damaged.
It may also not detect a vehicle on
winding or hilly roads, or in conditions
that can limit visibility such as fog, rain,
or snow, or if the headlamps or
windshield are not cleaned or in proper
condition. Keep the windshield,
headlamps, and FCA sensors clean and in
good repair. Collision Alert
With Head-Up Display
Without Head-Up Display
When your vehicle approaches another
detected vehicle too rapidly, the red FCA
display will flash on the windshield. Also,
eight rapid high-pitched beeps will sound
from the front, or both sides of the Safety
Alert Seat will pulse five times. When this
Collision Alert occurs, the brake system may
prepare for driver braking to occur more
rapidly which can cause a brief, mild
deceleration. Continue to apply the brake
pedal as needed. Cruise control may be
disengaged when the Collision Alert occurs.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 259
Tailgating Alert
The vehicle ahead indicator will display
amber when you are following a vehicle
ahead much too closely.
Selecting the Alert Timing
The Collision Alert control is on the steering
wheel. Press
[to set the FCA timing to
Far, Medium, or Near. The first button press
shows the current setting on the DIC.
Additional button presses will change this
setting. The chosen setting will remain until
it is changed and will affect the timing of
both the Collision Alert and the Tailgating
Alert features. The timing of both alerts will
vary based on vehicle speed. The faster the
vehicle speed, the farther away the alert will
occur. Consider traffic and weather
conditions when selecting the alert timing.
The range of selectable alert timings may
not be appropriate for all drivers and driving
conditions.
Unnecessary Alerts
FCA may provide unnecessary alerts for
turning vehicles, vehicles in other lanes,
objects that are not vehicles, or shadows.
These alerts are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to operate
properly, this may correct the issue:
.Clean the outside of the windshield in
front of the rearview mirror.
.Clean the entire front of the vehicle.
.Clean the headlamps.
Automatic Emergency
Braking (AEB)
If the vehicle has Forward Collision Alert
(FCA), it also has AEB, which includes
Intelligent Brake Assist (IBA). When the
system detects a vehicle ahead in your path
that is traveling in the same direction that
you may be about to crash into, it can
provide a boost to braking or automatically
brake the vehicle. This can help avoid or
lessen the severity of crashes when driving
in a forward gear. Depending on the
situation, the vehicle may automatically brake moderately or hard. This automatic
emergency braking can only occur if a
vehicle is detected. This is shown by the FCA
vehicle ahead indicator being lit. See
Forward Collision Alert (FCA) System
0257.
The system works when driving in a forward
gear between 8 km/h (5 mph) and 80 km/h
(50 mph). It can detect vehicles up to
approximately 60 m (197 ft).
{Warning
AEB is an emergency crash preparation
feature and is not designed to avoid
crashes. Do not rely on AEB to brake the
vehicle. AEB will not brake outside of its
operating speed range and only responds
to detected vehicles.
AEB may not:
.Detect a vehicle ahead on winding or
hilly roads.
.Detect all vehicles, especially vehicles
with a trailer, tractors, muddy
vehicles, etc.
.Detect a vehicle when weather limits
visibility, such as in fog, rain, or snow. (Continued)