instrument panel CHEVROLET SILVERADO 2500HD 2021 Owner's Guide

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Vehicle Care 303
{Warning
Components under the hood can get hot
from running the engine. To help avoid
the risk of burning unprotected skin,
never touch these components until they
have cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood before
opening.
To open the hood: 1. Pull the hood release lever with the
isymbol. It is on the lower left side
of the instrument panel.
2. Go to the front of the vehicle and locate the secondary release lever under the
front center of the hood. Push the
secondary hood release lever to the right
to release.
3. After you have partially lifted the hood, the gas strut system will automatically
lift the hood and hold it in the fully
open position.
To close the hood: 1. Before closing the hood, be sure all filler caps are on properly, and all tools are
removed.
2. Pull the hood down until the strut system is no longer holding up the hood.
3. Allow the hood to fall. Check to make sure the hood is latched completely.
Repeat this process with additional force
if necessary.{Warning
Do not drive the vehicle if the hood is
not latched completely. The hood could
open fully, block your vision, and cause a
crash. You or others could be injured.
Always close the hood completely before
driving.
The Driver Information Center (DIC) will
display a message if the hood is not fully
closed, and the vehicle is moving. Stop and
turn off the vehicle, check the hood for
obstructions, and close the hood again.
Check to see if the message still appears on
the DIC.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
328 Vehicle Care
To replace one of these bulbs:
1. Remove the two screws and lift off thelamp assembly.
2. Turn the bulb socket counterclockwise and pull it straight out.
3. Pull the bulb straight out from the socket.
License Plate Lamp
To replace the bulb:
1. Reach behind the rear bumper and locate the bulb.
2. Turn the bulb socket counterclockwise and pull the bulb straight out of the
socket.
3. Replace the bulb and reverse Step 2 toreinstall.
Electrical System
Electrical System Overload
The vehicle has fuses to protect against an
electrical system overload. Fuses also protect
power devices in the vehicle.
Replace a bad fuse with a new one of the
identical size and rating.
If there is a problem on the road and a fuse
needs to be replaced, there are some spare
fuses and a fuse puller in the left
instrument panel fuse block. The
same amperage fuse can also be borrowed. Choose some feature of the vehicle that is
not needed to use and replace it as soon as
possible.
Headlamp Wiring
An electrical overload may cause the lamps
to go on and off, or in some cases to
remain off. Have the headlamp wiring
checked right away if the lamps go on and
off or remain off.
Windshield Wipers
If the wiper motor overheats due to heavy
snow or ice, the windshield wipers will stop
until the motor cools and will then restart.
Although the circuit is protected from
electrical overload, overload due to heavy
snow or ice may cause wiper linkage
damage. Always clear ice and heavy snow
from the windshield before using the
windshield wipers.
If the overload is caused by an electrical
problem and not snow or ice, be sure to get
it fixed.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Vehicle Care 329
Fuses and Circuit Breakers
The wiring circuits in the vehicle are
protected from short circuits by a
combination of fuses and circuit breakers.
This greatly reduces the chance of damage
caused by electrical problems.
{Danger
Fuses and circuit breakers are marked
with their ampere rating. Do not exceed
the specified amperage rating when
replacing fuses and circuit breakers. Use
of an oversized fuse or circuit breaker can
result in a vehicle fire. You and others
could be seriously injured or killed.
{Warning
Installation or use of fuses that do not
meet GM’s original fuse specifications is
dangerous. The fuses could fail, and result(Continued)
Warning (Continued)
in a fire. You or others could be injured
or killed, and the vehicle could be
damaged.
See Accessories and Modifications 0302 and
General Information 0301.
To check a fuse, look at the silver-colored
band inside the fuse. If the band is broken
or melted, replace the fuse. Be sure to
replace a bad fuse with a new one of the
identical size and rating.
Fuses of the same amperage can be
temporarily borrowed from another fuse
location, if a fuse goes out. Replace the fuse
as soon as possible.
Engine Compartment Fuse Block
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
The engine compartment fuse block is in the
engine compartment on the driver side of
vehicle.
Lift the cover to access the fuse block.
Caution
Spilling liquid on any electrical
component on the vehicle may damage
it. Always keep the covers on any
electrical component.
A fuse puller is available in the left
instrument panel end cap.
The vehicle may not be equipped with all of
the fuses, relays, and features shown.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
332 Vehicle Care
FusesUsage
82 Trailer Interface Module 2
83 FTZM
84 Trailer brake 85 ENG
86 Engine control module 87 Injector B even
88 O2 B sensor
89 O2 A sensor
90 Injector A odd 91 Engine control module throttle control
92 Cool fan clutch/ Aeroshutter Relays
Usage
5 Headlamp
18 DC/AC inverter
23 Rear window defogger
35 Parking lamp
36 Run/Crank
43 –
59 A/C clutch
64 Starter Motor (LD & HD DSL)
70 Starter Pinion (LD) / Starter Motor (HD Gas)
77 PowertrainInstrument Panel Fuse Block (Left)
The left instrument panel fuse block access
door is on the driver side edge of the
instrument panel.
The vehicle may not be equipped with all of
the fuses, relays, and features shown.
Pull off the cover to access the fuse block.
A fuse puller is available in the left
instrument panel end cap.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
334 Vehicle Care
Instrument Panel Fuse Block
(Right)
The right instrument panel fuse block access
door is on the passenger side edge of the
instrument panel.
Pull off the cover to access the front of the
fuse block.
To access the back of the fuse block:
1. Push the tab at the top of fuseblock down.
2. Pull the top of the fuse block outward.
3. Reverse Steps 1–2 to reinstall.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Vehicle Care 335
Back
The vehicle may not be equipped with all of
the fuses, relays, and features shown. Fuses Usage
F1 Right doors
F2 Left doors
F3 Universal garage door opener
F4 –
F5 –
F6 Front blower
F8 Lumbar switch
F10 Body control module 6/ Body control module 7
F11 Seat/Column lock module
F12 Body control module 3/ Body control module 5
F14 Mirrors/Windows module F17 Steering wheel controls
F18 Video processing module/ Obstacle detection
F19 DLIS
F20 Ventilated seats F21 NOT R/C
F22 Heated steering wheel Fuses Usage
F23 MISC R/C
F24 Instrument panel cluster ignition/Overhead
F25 Heating, ventilation, and air conditioning ignition/
Heating, ventilation, and
air conditioning auxiliary
F26 USB ports/Special equipment option retained
accessory power
F27 Accessory power outlet/ retained accessory power
F28 Accessory power outlet/ Battery
F30 Sensing and diagnostic module/Parking brake
F31 Body control module 4
F32 Special equipment option/ Data link connection
F33 Body control module 8
F34 Cargo lamp
F40 CGM F41 Infotainment 1

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
336 Vehicle Care
FusesUsage
F42 TCP
F43 –
F44 Active vibration management
F45 Body control module 2
F46 Heating, ventilation, and air conditioning/Battery 1
F47 Instrument panel cluster/ Battery
F48 Transmission control module
F49 Body control module 1 F50 –
F51 Battery 1
F52 Battery 2
F53 –
F54 Sunroof F55 Driver power seat
F56 DC DC TRANS 1 F57 DC DC TRANS 2
F58 Infotainment 2 Circuit
Breakers Usage
1 Accessory power outlet 2
2 Accessory power outlet 1/ Cigarette Lighter
3 Accessory power outlet 3
4 Accessory power outlet 4
Relays Usage
K1 Run/Crank
K2 Retained accessory power/ Accessory 1
K4 Retained accessory power/ Accessory 2
K5 –
Wheels and Tires
Tires
Every new GM vehicle has high-quality
tires made by a leading tire
manufacturer. See the warranty manual
for information regarding the tire warranty and where to get service. For
additional information refer to the tire
manufacturer.
{Warning
.Poorly maintained and improperly
used tires are dangerous.
.Overloading the tires can cause
overheating as a result of too
much flexing. There could be a
blowout and a serious crash. See
Vehicle Load Limits
0217.
.Underinflated tires pose the same
danger as overloaded tires. The
resulting crash could cause serious
injury. Check all tires frequently to
maintain the recommended
pressure. Tire pressure should be
checked when the tires are cold.
.Overinflated tires are more likely
to be cut, punctured, or broken by
a sudden impact —such as when
hitting a pothole. Keep tires at the
recommended pressure.
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
380 Vehicle Care
3. Start on the outside edge of the soil andgently rub toward the center. Fold the
cleaning cloth to a clean area frequently
to prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no longer any color
transfer from the soil to the cleaning
cloth.
5. If the soil is not completely removed, use a mild soap solution followed only
by plain water.
If the soil is not completely removed, it may
be necessary to use a commercial upholstery
cleaner or spot lifter. Test a small hidden
area for colorfastness before using a
commercial upholstery cleaner or spot lifter.
If ring formation occurs, clean the entire
fabric or carpet.
After cleaning use a paper towel to blot
excess moisture.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
Use a microfiber cloth on high gloss surfaces
or vehicle displays. First, use a soft bristle
brush to remove dirt that can scratch the
surface. Then gently clean by rubbing with a
microfiber cloth. Never use window cleaners or solvents. Periodically hand wash the
microfiber cloth separately, using mild soap.
Do not use bleach or fabric softener. Rinse
thoroughly and air dry before next use.
Caution
Do not attach a device with a suction cup
to the display. This may cause damage
and would not be covered by the vehicle
warranty.
Instrument Panel, Leather, Vinyl, Other
Plastic Surfaces, Low Gloss Paint Surfaces
and Natural Open Pore Wood Surfaces
Use a soft microfiber cloth dampened with
water to remove dust and loose dirt. For a
more thorough cleaning, use a soft
microfiber cloth dampened with a mild soap
solution.
Caution
Soaking or saturating leather, especially
perforated leather, as well as other
interior surfaces, may cause permanent
damage. Wipe excess moisture from
these surfaces after cleaning and allow
them to dry naturally. Never use heat,
(Continued)
Caution (Continued)
steam, or spot removers. Do not use
cleaners that contain silicone or
wax-based products. Cleaners containing
these solvents can permanently change
the appearance and feel of leather or soft
trim, and are not recommended.
Do not use cleaners that increase gloss,
especially on the instrument panel. Reflected
glare can decrease visibility through the
windshield under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic or
painted surface in the vehicle, blot
immediately and clean with a soft cloth
dampened with a mild soap solution.
Damage caused by air fresheners would
not be covered by the vehicle warranty.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Technical Data 397
Technical Data
Vehicle Identification
Vehicle Identification Number (VIN) . . . 397
Service Parts Identification . . . . . . . . . . . . 397
Vehicle Data
Capacities and Specifications . . . . . . . . . . 398
Engine Drive Belt Routing . . . . . . . . . . . . . 400
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front corner of
the instrument panel, on the driver side of
the vehicle. It can be seen through the
windshield from outside. The Vehicle
Identification Number (VIN) also appears on
the Vehicle Certification label and certificates
of title and registration.
Engine Identification
The eighth character in the VIN is the
engine code. This code identifies the
vehicle's engine, specifications, and
replacement parts. See“Engine
Specifications” underCapacities and
Specifications 0398 for the vehicle's
engine code.
Service Parts Identification
There may be a large barcode on the
certification label on the center pillar that
you can scan for the following information:
.Vehicle Identification Number (VIN)
.Model designation
.Paint information
.Production options
If there is not a large barcode on this label,
then you will find this same information
on a label inside of the glove box.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
402 Customer Information
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited
Warranty. Although you may be required to
resort to this informal dispute resolution
program prior to filing a court action, use of
the program is free of charge and your case
will generally be heard within 40 days.
If you do not agree with the decision given
in your case, you may reject it and proceed
with any other venue for relief available
to you.
You may contact the BBB Auto Line Program
using the toll-free telephone number or
write them at the following address:
BBB Auto Line Program
BBB National Programs, Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/bbb-auto-line
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.STEP THREE
—Canadian Owners : In the
event that you do not feel your concerns
have been addressed after following the
procedure outlined in Steps One and Two,
General Motors of Canada Company wants
you to be aware of its participation in a
no-charge Mediation/Arbitration Program.
General Motors of Canada Company has
committed to binding arbitration of owner
disputes involving factory-related vehicle
service claims. The program provides for the
review of the facts involved by an impartial
third party arbiter, and may include an
informal hearing before the arbiter. The
program is designed so that the entire
dispute settlement process, from the time
you file your complaint to the final decision,
should be completed in about 70 days. We
believe our impartial program offers
advantages over courts in most jurisdictions
because it is informal, quick, and free of
charge.
For further information concerning eligibility
in the Canadian Motor Vehicle Arbitration
Plan (CAMVAP), call toll-free 1-800-207-0685,
or call the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French), or write to: