CHEVROLET SILVERADO 2500HD 2021 Owner's Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
310 Vehicle Care
Caution
If the air cleaner/filter is off, dirt can
easily get into the engine, which could
damage it. Always have the air cleaner/
filter in place when driving.
Cooling System
If the vehicle has the Duramax diesel
engine, see the Duramax diesel supplement.
The cooling system allows the engine to
maintain the correct working temperature.
{Warning
An underhood electric fan can start up
even when the engine is not running and
can cause injury. Keep hands, clothing,
and tools away from any underhood
electric fan.
1. Engine Cooling Fan (Out of View)
2. Coolant Surge Tank and Pressure Cap
{Warning
Do not touch heater, radiator, a/c pipes
or hoses, or other engine parts. They can
be very hot and can burn you. Do not
run the engine if there is a leak; all
coolant could leak out. That could cause
an engine fire and can burn you. Fix any
leak before driving the vehicle.
Engine Coolant
The cooling system in the vehicle is filled
with DEX-COOL engine coolant. This coolant
is designed to remain in the vehicle for
5 years or 240 000 km (150,000 mi),
whichever occurs first.
The following explains the cooling system
and how to check and add coolant when it
is low. If there is a problem with engine
overheating, seeEngine Overheating 0312.
What to Use
{Warning
Plain water, or other liquids such as
alcohol, can boil before the proper
coolant mixture will. With plain water or
the wrong mixture, the engine could get
too hot but there would not be an
overheat warning. The engine could catch
fire and you or others could be burned.
Use a 50/50 mixture of clean, drinkable
water and DEX-COOL coolant. This mixture:
.Gives freezing protection down to −37 °C
(−34 °F), outside temperature.
.Gives boiling protection up to 129 °C
(265 °F), engine temperature.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 311
.Protects against rust and corrosion.
.Will not damage aluminum parts.
.Helps keep the proper engine
temperature.
Caution
Do not use anything other than a mix of
DEX-COOL coolant that meets GM
Standard GMW3420 and clean, drinkable
water. Anything else can cause damage
to the engine cooling system and the
vehicle, which would not be covered by
the vehicle warranty.
Never dispose of engine coolant by putting
it in the trash, or by pouring it on the
ground, or into sewers, streams, or bodies of
water. Have the coolant changed by an
authorized service center, familiar with legal
requirements regarding used coolant
disposal. This will help protect the
environment and your health.
Checking Coolant
The coolant surge tank is in the engine
compartment on the driver side of the
vehicle. See Engine Compartment Overview
0 304. The vehicle must be on a level surface when
checking the coolant level.
Check to see if coolant is visible in the
coolant surge tank. If the coolant inside the
coolant surge tank is boiling, wait until it
cools down. The coolant level should be at
or above the indicated mark. If it is not,
there may be a leak in the cooling system.
If coolant is visible but the coolant level is
not at or above the indicated mark, see the
following sections on how to add coolant to
the coolant surge tank following.
How to Add Coolant to the Coolant
Surge Tank
If the vehicle has a diesel engine, see
“Cooling System”
in the Duramax diesel
supplement for the proper coolant fill
procedure.
{Warning
Spilling coolant on hot engine parts can
burn you. Coolant contains ethylene
glycol and it will burn if the engine parts
are hot enough.
{Warning
Plain water, or other liquids such as
alcohol, can boil before the proper
coolant mixture will. With plain water or
the wrong mixture, the engine could get
too hot but there would not be an
overheat warning. The engine could catch
fire and you or others could be burned.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
312 Vehicle Care
{Warning
Steam and scalding liquids from a hot
cooling system are under pressure.
Turning the pressure cap, even a little,
can cause them to come out at high
speed and you could be burned. Never
turn the cap when the cooling system,
including the pressure cap, is hot. Wait
for the cooling system and pressure cap
to cool.
Caution
Failure to follow the specific coolant fill
procedure could cause the engine to
overheat and could cause system
damage. If coolant is not visible in the
surge tank, contact your dealer.
If no coolant is visible in the surge tank, add
coolant.
1. Remove the coolant surge tank pressure cap when the cooling system, including
the coolant surge tank pressure cap and
upper radiator hose, is no longer hot.
Turn the pressure cap slowly
counterclockwise about one full turn. If a
hiss is heard, wait for that to stop.
A hiss means there is still some
pressure left.
2. Keep turning the pressure cap slowly, and remove it.
3. Fill the coolant surge tank with the proper mixture to the full cold mark.
4. With the coolant surge tank pressure cap off, start the engine and let it run until
the engine coolant temperature gauge
indicates approximately 90 °C (195 °F).
By this time, the coolant level inside the
coolant surge tank may be lower. If the
level is lower, add more of the proper
mixture to the coolant surge tank until
the level reaches the indicated mark.
5. Replace the pressure cap tightly.
6. Verify coolant level after the engine is shut off and the coolant is cold.
If necessary, repeat coolant fill procedure
Steps 1–6.Caution
If the pressure cap is not tightly installed,
coolant loss and engine damage may
occur. Be sure the cap is properly and
tightly secured.
Engine Overheating
If the vehicle has the Duramax diesel
engine, see the Duramax diesel supplement.
Caution
Do not run the engine if there is a leak
in the engine cooling system. This can
cause a loss of all coolant and can
damage the system and vehicle. Have
any leaks fixed right away.
The vehicle has several indicators to warn of
engine overheating.
There is a coolant temperature gauge in the
vehicle's instrument cluster. See Engine
Coolant Temperature Gauge 0108.
In addition, there are ENGINE OVERHEATED
STOP ENGINE, ENGINE OVERHEATED IDLE
ENGINE, and ENGINE POWER IS REDUCED
messages in the Driver Information
Center (DIC).

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 313
If the decision is made not to lift the hood
when this warning appears, get service help
right away. SeeRoadside Assistance Program
0 404.
If the decision is made to lift the hood,
make sure the vehicle is parked on a level
surface.
Check to see if the engine cooling fans are
running. If the engine is overheating, the
fans should be running. If they are not, do
not continue to run the engine and have the
vehicle serviced.
If the engine or transmission detects an
impending hot fluid condition, then the
transmission may force upshifts to limit
temperatures. Downshifts may also be
prevented in this instance. Normal operation
may continue unless the display indicates
there is a hot condition and engine should
be idled.If Steam is Coming from the Engine
Compartment
{Warning
Steam and scalding liquids from a hot
cooling system are under pressure.
Turning the pressure cap, even a little,
can cause them to come out at high
speed and you could be burned. Never
turn the cap when the cooling system,
including the pressure cap, is hot. Wait
for the cooling system and pressure cap
to cool.
If No Steam is Coming from the Engine
Compartment
The ENGINE OVERHEATED STOP ENGINE or
the ENGINE OVERHEATED IDLE ENGINE
message, along with a low coolant
condition, can indicate a serious problem.
If there is an engine overheat warning, but
no steam is seen or heard, the problem may
not be too serious. Sometimes the engine
can get a little too hot when the vehicle:
.Climbs a long hill on a hot day.
.Stops after high-speed driving.
.Idles for long periods in traffic.
.Tows a trailer; see Trailer Towing0272.
If the ENGINE OVERHEATED STOP ENGINE or
the ENGINE OVERHEATED IDLE ENGINE
message appears with no sign of steam, try
this for a minute or so: 1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the highest fan
speed. Open the windows as necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or N (Neutral) and
let the engine idle.
If the temperature overheat gauge is no
longer in the overheat zone or an overheat
warning no longer displays, the vehicle can
be driven. Continue to drive the vehicle
slowly for about 10 minutes. Keep a safe
vehicle distance from the vehicle in front.
If the warning does not come back on,
continue to drive normally and have the
cooling system checked for proper fill and
function.
If the warning continues, pull over, stop, and
park the vehicle right away.
If there is still no sign of steam and the
vehicle is equipped with an engine driven
cooling fan, push down the accelerator until
the engine speed is about twice as fast as

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
314 Vehicle Care
normal idle speed for at least five minutes
while the vehicle is parked. If the warning is
still there, turn off the engine and get
everyone out of the vehicle until it
cools down.
If there is no sign of steam, idle the engine
for five minutes while parked. If the warning
is still displayed, turn off the engine until it
cools down.
Overheated Engine Protection
Operating Mode
If an overheated engine condition exists and
the ENGINE POWER IS REDUCED message
displays, an overheat protection mode which
alternates firing groups of cylinders helps to
prevent engine damage. In this mode, a loss
in power and engine performance will be
noticed. This operating mode allows the
vehicle to be driven to a safe place in an
emergency. Driving extended distances and/
or towing a trailer in the overheat
protection mode should be avoided.
If the engine or transmission detects an
impending hot fluid condition, then the
transmission may force upshifts to limit
temperatures. Downshifts may also be
prevented in this instance. Normal operationmay continue unless the display indicates
there is a hot condition and engine should
be idled.
Caution
After driving in the overheated engine
protection operating mode, the engine oil
will be severely degraded. Any repairs
performed before the engine is cool may
cause engine damage. Allow the engine
to cool before attempting any repair.
Repair the cause of coolant loss, change
the oil, and reset the oil life system. See
Engine Oil
0305.
Engine Fan
If the vehicle has the Duramax diesel
engine, see the Duramax diesel supplement.
The vehicle has a clutched engine cooling
fan. When the clutch is engaged, the fan
spins faster to provide more air to cool the
engine. In most everyday driving conditions,
the fan is spinning slower and the clutch is
not fully engaged. This improves fuel
economy and reduces fan noise. Under
heavy vehicle loading, trailer towing, and/or
high outside temperatures, the fan speed
increases as the clutch more fully engages, so an increase in fan noise may be heard.
This is normal and should not be mistaken
as the transmission slipping or making extra
shifts. It is merely the cooling system
functioning properly. The fan will slow down
when additional cooling is not required and
the clutch partially disengages.
This fan noise may be heard when starting
the engine. It will go away as the fan clutch
partially disengages.
Power Steering Fluid
The power steering fluid reservoir is in the
engine compartment on the driver side of
the vehicle. See
Engine Compartment
Overview 0304 for reservoir location.
When to Check Power Steering Fluid
It is not necessary to regularly check power
steering fluid unless there is a leak
suspected in the system or an unusual noise

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 315
is heard. A fluid loss in this system could
indicate a problem. Have the system
inspected and repaired.
Wait for the power steering system to cool,
with the engine off, before checking the
fluid.
How to Check Power Steering Fluid
To check the power steering fluid:1. Set the ignition off and let the engine compartment cool down.
2. Wipe the cap and the top of the reservoir clean.
3. Unscrew the cap and wipe the dipstick with a clean rag.
4. Replace the cap and completely tighten it.
5. Remove the cap again and look at the fluid level on the dipstick.
The level should be between the ADD and
FULL marks. If necessary, add only enough
fluid to bring the level up to the hashed
area between the ADD and FULL marks, do
not overfill. To prevent contamination of brake fluid,
never check or fill the power steering
reservoir with the brake master cylinder
cover off.
What to Use
Caution
Use of the incorrect fluid may damage
the vehicle and the damages may not be
covered by the vehicle warranty. Always
use the correct fluid listed in
Recommended Fluids and Lubricants
0393.
To determine what kind of fluid to use, see
Recommended Fluids and Lubricants 0393.
Always use the proper fluid. Failure to use
the proper fluid can cause leaks and damage
hoses and seals.
Washer Fluid
What to Use
When windshield washer fluid needs to be
added, be sure to read the manufacturer's
instructions before use. Use a fluid that has
sufficient protection against freezing in an
area where the temperature may fall below
freezing.
Adding Washer Fluid
The vehicle has a low washer fluid message
on the DIC that comes on when the washer
fluid is low. The message is displayed for
15 seconds at the start of each ignition cycle.
When the WASHER FLUID LOW ADD FLUID
message displays, washer fluid will need to
be added to the windshield washer fluid
reservoir.
Open the cap with the washer symbol on it.
Add washer fluid until the tank is full. See
Engine Compartment Overview 0304 for
reservoir location.
Caution
.Do not use washer fluid that contains
any type of water repellent coating.
This can cause the wiper blades to
chatter or skip.
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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316 Vehicle Care
Caution (Continued)
.Do not use engine coolant (antifreeze)
in the windshield washer. It can
damage the windshield washer system
and paint.
.Do not mix water with ready-to-use
washer fluid. Water can cause the
solution to freeze and damage the
washer fluid tank and other parts of
the washer system.
.When using concentrated washer fluid,
follow the manufacturer instructions
for adding water.
.Fill the washer fluid tank only
three-quarters full when it is very cold.
This allows for fluid expansion if
freezing occurs, which could damage
the tank if it is completely full.
Brakes
Disc brake linings have built-in wear
indicators that make a high-pitched warning
sound when the brake linings are worn and
new linings are needed. The sound can come
and go or can be heard all the time when
the vehicle is moving, except when applying
the brake pedal firmly.
{Warning
The brake wear warning sound means
that soon the brakes will not work well.
That could lead to a crash. When the
brake wear warning sound is heard, have
the vehicle serviced.
Caution
Continuing to drive with worn-out brake
linings could result in costly brake
repairs.
Some driving conditions or climates can
cause a brake squeal when the brakes are
first applied, clearing up following several
applications. This does not mean something
is wrong with the brakes.
Properly torqued wheel nuts are necessary
to help prevent brake pulsation. When tires
are rotated, inspect brake linings for wear
and evenly tighten wheel nuts in the proper
sequence to torque specifications. See
Capacities and Specifications 0398.
Brake pads should be replaced as complete
axle sets.
Brake Pedal Travel
See your dealer if the brake pedal does not
return to normal height, or if there is a
rapid increase in pedal travel. This could be
a sign that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts with
new, approved replacement parts. If this is
not done, the brakes may not work
properly. The braking performance can
change in many ways if the wrong brake
parts are installed or if parts are improperly
installed.
Brake Pad Life System
When to Change Brake Pads
This vehicle has a system that estimates the
remaining life of the front and rear brake
pads. Brake pad life is displayed in the
Driver Information Center (DIC), along with
a percentage for each axle. The system must
be reset every time the brake pads are
changed.
When the system has determined that the
brake pads need to be replaced, a message
will display, which may include mileage
remaining.

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Brake pads should always be replaced as
complete axle sets.
How to Reset the Brake Pad Life System
The system will automatically detect when
significantly worn brake pads are replaced.
When the ignition is turned on after new
pads and wear sensors are installed, a
message will display. Follow the prompts to
reset the system.
The brake pad life system can also be
manually reset:1. Display Brake Pad Life on the DIC. See Driver Information Center (DIC) (Base
Level) 0119 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0120.
2. Press the thumbwheel or the trip odometer reset stem if the vehicle does
not have DIC buttons. Select front or rear
pads as appropriate.
3. Select YES on the confirmation message, or press the trip odometer reset stem on
a base level DIC. Repeat for pads on the
other axle if they were also replaced.
How to Disable the Brake Pad Life
System
The brake pad life system can be turned off.
This may be necessary if aftermarket brake
pads without wear sensors are installed.
When the system is turned off, the front
and rear brake pad life percentages will not
display. However, the built-in wear
indicators that make a high-pitched warning
sound when the brake pads are worn can
still determine when the pads should be
replaced. See Brakes0316.
To turn off the brake pad life system: 1. Display Brake Pad Life on the DIC. See Driver Information Center (DIC) (Base
Level) 0119 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0120.
2. Select DISABLE.
To turn the brake pad life system back on,
follow the above steps but select ENABLE in
Step 2.
Brake Fluid
The brake master cylinder reservoir is filled
with GM approved DOT 3 brake fluid as
indicated on the reservoir cap. See Engine
Compartment Overview 0304 for the
location of the reservoir.
Checking Brake Fluid
With the vehicle in P (Park) on a level
surface, the brake fluid level should be
between the minimum and maximum marks
on the brake fluid reservoir.
There are only two reasons why the brake
fluid level in the reservoir may go down:
.Normal brake lining wear. When new
linings are installed, the fluid level goes
back up.
.A fluid leak in the brake hydraulic system.
Have the brake hydraulic system fixed.
With a leak, the brakes will not
work well.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
318 Vehicle Care
Always clean the brake fluid reservoir cap
and the area around the cap before
removing it.
Do not top off the brake fluid. Adding fluid
does not correct a leak. If fluid is added
when the linings are worn, there will be too
much fluid when new brake linings are
installed. Add or remove fluid, as necessary,
only when work is done on the brake
hydraulic system.
{Warning
If too much brake fluid is added, it can
spill on the engine and burn, if the
engine is hot enough. You or others could
be burned, and the vehicle could be
damaged. Add brake fluid only when
work is done on the brake hydraulic
system.
When the brake fluid falls to a low level,
the brake warning light comes on. See Brake
System Warning Light 0113.
Brake fluid absorbs water over time which
degrades the effectiveness of the brake fluid.
Replace brake fluid at the specified intervals
to prevent increased stopping distance. See
Maintenance Schedule 0384. What to Add
Use only GM approved DOT 3 brake fluid
from a clean, sealed container. See
Recommended Fluids and Lubricants
0393.
{Warning
The wrong or contaminated brake fluid
could result in damage to the brake
system. This could result in the loss of
braking leading to a possible injury.
Always use the proper GM approved
brake fluid.
Caution
If brake fluid is spilled on the vehicle's
painted surfaces, the paint finish can be
damaged. Immediately wash off any
painted surface.
Battery - North America
The original equipment battery is
maintenance free. Do not remove the cap
and do not add fluid.
Refer to the replacement number shown on
the original battery label when a new
battery is needed. See Engine Compartment
Overview 0304 for battery location.
{Warning
WARNING: Battery posts, terminals, and
related accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm.
Batteries also contain other chemicals
known to the State of California to cause
cancer. WASH HANDS AFTER HANDLING.
For more information go to
www.P65Warnings.ca.gov/
passenger-vehicle.
See California Proposition 65 Warning 0301
and the back cover.
Vehicle Storage
{Warning
Batteries have acid that can burn you and
gas that can explode. You can be badly
hurt if you are not careful. See Jump
Starting - North America 0367 for tips on
working around a battery without
getting hurt.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 319
Infrequent Usage: Remove the black,
negative (−) cable from the battery to keep
the battery from running down.
Extended Storage: Remove the black,
negative (−) cable from the battery or use a
battery trickle charger.
Negative Battery Cable Disconnection
{Warning
Before disconnecting the negative battery
cable, turn off all features, turn the
ignition off, and remove the key,
if equipped, from the vehicle. If this is
not done, you or others could be injured,
and the vehicle could be damaged.
Caution
If the battery is disconnected with the
ignition on or the vehicle in Retained
Accessory Power (RAP), the OnStar
back-up battery will be permanently
discharged and will need to be replaced.1. Make sure the lamps, features, and
accessories are turned off.
2. Turn the ignition off and remove the key, if equipped.
1. Loosen the negative battery cable nut (1).
2. Remove the negative battery cableclamp (2) from the negative battery post.
3. Cover the negative battery cable clamp, and negative battery post with a
non-conductive material to prevent any
contact with the negative battery cable.
Negative Battery Cable Reconnection
Caution
When reconnecting the battery:
.Use the original nut from the vehicle
to secure the negative battery cable.
Do not use a different nut. If you
need a replacement nut, see your
dealer.
.Tighten the nut with a hand tool. Do
not use an impact wrench or power
tools to tighten the nut.
The vehicle could be damaged if these
guidelines are not followed.
Caution
Do not use paints, lubricants, or corrosion
inhibitors on the nut that secures the
negative battery cable to the vehicle. This
could damage the vehicle.
1. Install the negative battery cable clamp to the negative battery post.
2. Tighten the negative battery cable nut.
3. Turn the ignition on.