air condition CHEVROLET SILVERADO 2500HD 2021 Owner's Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
2 Introduction
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means“Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.” Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child Restraints

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Keys, Doors, and Windows 41
sunroof, fully press and releaseK(1).
Press and release
K(1) again to stop the
movement.
Open/Close (Manual Mode) : To open the
sunroof, press and hold
I(1). ReleaseI(1)
to stop the movement. Press and hold
K
(1) to close the sunroof. ReleaseK(1) to
stop the movement.
Tilt Switch
Vent : From the closed position, press
J(2)
to vent the sunroof. Press
K(2) to close
the vent.
When the sunroof is opened, an air deflector
will automatically raise. The air deflector will
retract when the sunroof is closed.
The sunroof also has a sunshade, which can
be pulled forward to block sun rays. The
sunshade must be opened and closed
manually.
Automatic Reversal System
The sunroof has an automatic reversal
system that is only active when the sunroof
is operated in express-close mode. If an object is in the path while
express-closing, the reversal system will
detect an object, stop, and open the sunroof
slightly.
If frost or other conditions prevent closing,
override the feature by closing the sunroof
in manual mode. To stop movement, release
K(1).
Dirt and debris may collect on the sunroof
seal or in the track. This could cause an
issue with sunroof operation or noise.
It could also plug the water drainage
system. Periodically open the sunroof and
remove any obstacles or loose debris. Wipe
the sunroof seal and roof sealing area using
a clean cloth, mild soap, and water. Do not
remove grease from the sunroof tracks.
If water is seen dripping into the water
drainage system, this is normal.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Seats and Restraints 63
Canada
The words ON and OFF, or the symbols for
on and off, will be visible during the system
check. When the system check is complete,
either the word ON or OFF, or the symbol
for on or off, will be visible. See Passenger
Airbag Status Indicator 0110.
The passenger sensing system turns off the
front outboard passenger frontal airbag
under certain conditions. No other airbag is
affected by the passenger sensing system.
The passenger sensing system works with
sensors that are part of the front outboard
passenger seat and seat belt. The sensors
are designed to detect the presence of a
properly seated occupant and determine if
the front outboard passenger frontal airbag
should be allowed to inflate or not.
According to accident statistics, children are
safer when properly secured in a rear seat
in the correct child restraint for their weight
and size. Whenever possible, children aged 12 and
under should be secured in a rear seating
position.
Never put a rear-facing child seat in the
front. This is because the risk to the
rear-facing child is so great, if the airbag
inflates.
{Warning
A child in a rear-facing child restraint can
be seriously injured or killed if the
passenger frontal airbag inflates. This is
because the back of the rear-facing child
restraint would be very close to the
inflating airbag. A child in a
forward-facing child restraint can be
seriously injured or killed if the passenger
frontal airbag inflates and the passenger
seat is in a forward position.
Even if the passenger sensing system has
turned off the passenger frontal airbag,
no system is fail-safe. No one can
guarantee that an airbag will not deploy
under some unusual circumstance, even
though the airbag is turned off.
(Continued)
Warning (Continued)
Never put a rear-facing child restraint in
the front seat, even if the airbag is off.
If securing a forward-facing child restraint
in the front outboard passenger seat,
always move the seat as far back as it
will go. It is better to secure child
restraints in the rear seat. Consider using
another vehicle to transport the child
when a rear seat is not available.
If the vehicle does not have a rear seat that
will accommodate a rear-facing child
restraint, a rear-facing child restraint should
not be installed in the vehicle, even if the
airbag is off.
The passenger sensing system is designed to
turn off the front outboard passenger
frontal airbag if:
.The front outboard passenger seat is
unoccupied.
.The system determines an infant is
present in a child restraint.
.A front outboard passenger takes his/her
weight off of the seat for a period
of time.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Seats and Restraints 67
system from properly turning off the
passenger airbag(s). SeePassenger Sensing
System 062.
If the vehicle has rollover roof-rail airbags,
see Different Size Tires and Wheels 0352 for
additional important information.
If a snow plow is added to the vehicle, the
airbags should still work properly. The
airbag systems were designed to work
properly under a wide range of conditions,
including snow plowing with vehicles that
have the optional snow plow prep package
(RPO VYU). Do not change or defeat the
snow plow's “tripping mechanism.” If you
do, it can damage the snow plow and the
vehicle, and may cause an airbag
deployment.
If the vehicle must be modified because you
have a disability and have questions about
whether the modifications will affect the
vehicle's airbag system, or if you have
questions about whether the airbag system
will be affected if the vehicle is modified for
any other reason, call Customer Assistance.
See Customer Assistance Offices 0403.Airbag System Check
The airbag system does not need regularly
scheduled maintenance or replacement.
Make sure the airbag readiness light is
working. See Airbag Readiness Light 0110.
Caution
If an airbag covering is damaged, opened,
or broken, the airbag may not work
properly. Do not open or break the airbag
coverings. If there are any opened or
broken airbag coverings, have the airbag
covering and/or airbag module replaced.
For the location of the airbags, see Where
Are the Airbags? 059. See your dealer
for service.
Replacing Airbag System Parts
after a Crash
{Warning
A crash can damage the airbag systems
in the vehicle. A damaged airbag system
may not properly protect you and your
passenger(s) in a crash, resulting in
serious injury or even death. To help (Continued)
Warning (Continued)
make sure the airbag systems are
working properly after a crash, have
them inspected and any necessary
replacements made as soon as possible.
If an airbag inflates, you will need to
replace airbag system parts. See your dealer
for service.
If the airbag readiness light stays on after
the vehicle is started or comes on when you
are driving, the airbag system may not work
properly. Have the vehicle serviced right
away. See Airbag Readiness Light 0110.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Seats and Restraints 87
5. To tighten the belt, push down on thechild restraint, pull the shoulder portion
of the belt to tighten the lap portion of
the belt, and feed the shoulder belt back
into the retractor. When installing a
forward-facing child restraint, it may be
helpful to use your knee to push down
on the child restraint as you tighten
the belt.
Try to pull the belt out of the retractor
to make sure the retractor is locked.
If the retractor is not locked, repeat
Steps 4 and 5.
6. If the child restraint has a top tether, follow the child restraint manufacturer's
instructions regarding the use of the top tether. See
Lower Anchors and Tethers
for Children (LATCH System) 074 for
more information on using the top
tether anchors.
7. Before placing a child in the child restraint, make sure it is securely held in
place. To check, grasp the child restraint
at the seat belt path and attempt to
move it side to side and back and forth.
When the child restraint is properly
installed, there should be no more than
2.5 cm (1 in) of movement.
To remove the child restraint, unbuckle the
vehicle seat belt and let it return to the
stowed position. If the top tether is attached
to a top tether anchor, disconnect it.
For outboard rear seating positions, if the
child restraint cannot be installed properly
with the head restraint in place, the head
restraint may be removed. See your dealer
for assistance with removal, and store the
removed head restraint in a secure place.
When the child restraint is removed,
reinstall the head restraint before the
seating position is used. For reinstallation
instructions, see “Head Restraint or Headrest
Removal and Reinstallation” underLower
Anchors and Tethers for Children (LATCH
System) 074.
Securing Child Restraints (With
the Seat Belt in the Center
Front Seat)
{Warning
A child in a child restraint in the center
front seat can be badly injured or killed
by the frontal airbags if they inflate.
Never secure a child restraint in the
center front seat. It is always better to
secure a child restraint in a rear seat.
Do not use child restraints in the center
front seat position.
Securing Child Restraints (With
the Seat Belt in the Front
Passenger Seat)
This vehicle has airbags. A rear seat is a
safer place to secure a forward-facing child
restraint. See Where to Put the Restraint
0 73.
In addition, the vehicle has a passenger
sensing system which is designed to turn off
the front outboard passenger frontal airbag
under certain conditions. See Passenger
Sensing System 062 and

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
108 Instruments and Controls
indicates oil pressure outside the normal
operating range, check the vehicle's oil as
soon as possible.
SeeEngine Oil 0305.
Caution
Lack of proper engine oil maintenance
can damage the engine. Driving with the
engine oil low can also damage the
engine. The repairs would not be covered
by the vehicle warranty. Check the oil
level as soon as possible. Add oil if
required, but if the oil level is within the
operating range and the oil pressure is
still low, have the vehicle serviced.
Always follow the maintenance schedule
for changing engine oil.
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
Engine Coolant Temperature
Gauge
Uplevel Metric Shown, Base Level and Midlevel Similar
Uplevel English Shown, Base Level and Midlevel Similar
This gauge measures the temperature of the
vehicle's engine coolant.
While driving under normal operating
conditions, if the needle moves into the red
warning area, the engine is too hot. Pull off
the road, stop the vehicle, and turn off the
engine as soon as possible.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Instruments and Controls 109
Voltmeter Gauge
Uplevel Shown, Base Level and MidlevelSimilar
When the ignition is on, this gauge indicates
the battery voltage.
When the engine is running, this gauge
shows the condition of the charging system.
The gauge can transition from a higher to
lower or a lower to higher reading. This is
normal. If the vehicle is operating outside
the normal operating range, the charging
system light comes on. See Charging System
Light 0111. The voltmeter gauge may also
read lower when in fuel economy mode.
This is normal. Readings outside the normal operating
range can also occur when a large number
of electrical accessories are operating in the
vehicle and the engine is left idling for an
extended period. This condition is normal
since the charging system is not able to
provide full power at engine idle. As engine
speeds are increased, this condition should
correct itself as higher engine speeds allow
the charging system to create maximum
power.
The vehicle can only be driven for a short
time with the readings outside the normal
operating range. If the vehicle must be
driven, turn off all accessories, such as the
radio and air conditioner.
Readings outside the normal operating
range indicate a possible problem in the
electrical system. Have the vehicle serviced
as soon as possible.
Seat Belt Reminders
Driver Seat Belt Reminder Light
There is a driver seat belt reminder light on
the instrument cluster.
When the vehicle is started, this light
flashes and a chime may come on to remind
the driver to fasten their seat belt.
Then the light stays on solid until the belt is
buckled. This cycle may continue several
times if the driver remains or becomes
unbuckled while the vehicle is moving.
If the driver seat belt is buckled, neither the
light nor the chime comes on.
Front Passenger Seat Belt Reminder
Light
The vehicle may have a front passenger seat
belt reminder light near the passenger
airbag status indicator. See
Passenger
Sensing System 062.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Instruments and Controls 111
will light either ON or OFF, or either the on
or off symbol, to let you know the status of
the front outboard passenger frontal airbag.
If the word ON or the on symbol is lit on
the passenger airbag status indicator, it
means that the front outboard passenger
frontal airbag is allowed to inflate.
If the word OFF or the off symbol is lit on
the passenger airbag status indicator, it
means that the passenger sensing system
has turned off the front outboard passenger
frontal airbag.
If, after several seconds, both status
indicator lights remain on, or if there are no
lights at all, there may be a problem with
the lights or the passenger sensing system.
See your dealer for service.
{Warning
If the airbag readiness light ever comes
on and stays on, it means that
something may be wrong with the airbag
system. To help avoid injury to yourself
or others, have the vehicle serviced right
away. SeeAirbag Readiness Light 0110
for more information, including important
safety information.
Charging System Light
The charging system light comes on briefly
when the ignition is turned on, but the
engine is not running, as a check to show
the light is working. It should go out when
the engine is started.
If the light stays on, or comes on while
driving, there may be a problem with the
electrical charging system. Have it checked
by your dealer. Driving while this light is on
could drain the battery.
When this light comes on, or is flashing, the
Driver Information Center (DIC) also displays
a message.
If a short distance must be driven with the
light on, be sure to turn off all accessories,
such as the radio and air conditioner. Find a
safe place to stop the vehicle.
Malfunction Indicator Lamp
(Check Engine Light)
This light is part of the vehicle’s emission
control on-board diagnostic system. If this
light is on while the engine is running, a
malfunction has been detected and the
vehicle may require service. The light should
come on to show that it is working when
the ignition is on and the engine is not
running. See Ignition Positions (Keyless
Access) 0226 or
Ignition Positions (Key Access) 0224.
Malfunctions are often indicated by the
system before any problem is noticeable.
Being aware of the light and seeking service
promptly when it comes on may prevent
damage.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
126 Instruments and Controls
Follow the instructions given in the
messages. The system displays messages
regarding the following topics:
.Service Messages
.Fluid Levels
.Vehicle Security
.Brakes
.Steering
.Ride Control Systems
.Driver Assistance Systems
.Cruise Control
.Lighting and Bulb Replacement
.Wiper/Washer Systems
.Doors and Windows
.Seat Belts
.Airbag Systems
.Engine and Transmission
.Tire Pressure
.Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the vehicle's
propulsion power is reduced. A reduction in
propulsion power can affect the vehicle's
ability to accelerate. If this message is on,but there is no observed reduction in
performance, proceed to your destination.
Under certain conditions the performance
may be reduced the next time the vehicle is
driven. The vehicle may be driven while this
message is on, but maximum acceleration
and speed may be reduced. Anytime this
message stays on, or displays repeatedly,
the vehicle should be taken to your dealer
for service as soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try restarting
after the ignition has been off for
30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/H (MPH)
This message shows that the vehicle speed
has been limited to the speed displayed. The
limited speed is a protection for various
propulsion and vehicle systems, such as
lubrication, thermal, brakes, suspension,
Teen Driver if equipped, or tires.
Vehicle Personalization
The following are all possible vehicle
personalization features. Depending on the
vehicle, some may not be available.For System, Apps, and Personal features and
functions, see
Settings0181.
To access the vehicle personalization menu: 1. Touch the Settings icon on the Home Page of the infotainment display.
2. Touch Vehicle to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch
9orRto turn a feature off or on.
5. Touch
zto go to the top level of the
Settings menu.
The menu may contain the following:
Rear Seat Reminder
This allows for a chime and a message when
the rear door has been opened before or
during operation of the vehicle.
Touch Off or On.
Climate and Air Quality
Touch and the following may display:
.Auto Fan Speed
.Auto Defog
.Auto Rear Defog

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Instruments and Controls 127
Auto Fan Speed
This setting specifies the amount of airflow
when the climate control fan setting is
Auto Fan.
Touch Low, Medium, or High.
Auto Defog
This setting automatically directs air to the
windshield to assist in defogging, based on
temperature and humidity conditions.
Touch Off or On.
Auto Rear Defog
This setting automatically turns the rear
defogger on based on temperature and
humidity conditions.
Touch Off or On.
Collision/Detection Systems
Touch and the following may display:
.Alert Type
.Forward Collision System
.Lane Change Alert
.Park Assist
.Rear Camera Park Assist Symbols
.Rear Cross Traffic AlertAlert Type
This feature sets the type of alert from the
driver assistance systems to help avoid
crashes.
Touch Beeps or Safety Alert Seat.
Forward Collision System
This setting can alert of a potential crash
with a detected vehicle ahead and can apply
brakes to help reduce a collision’s severity.
Touch Off, Alert, or Alert and Brake.
Lane Change Alert
This allows the feature to be turned on or
off. See
Lane Change Alert (LCA) 0261.
Touch Off or On.
Park Assist
This allows the feature to be turned on or
off. See Assistance Systems for Parking or
Backing 0249.
Select Off, On, or On with Towbar.
Rear Camera Park Assist Symbols
This setting enables the Rear Camera Park
Assist Symbols. See Assistance Systems for
Parking or Backing 0249.
Touch Off or On. Rear Cross Traffic Alert
This allows the Rear Cross Traffic Alert
feature to be turned on or off. See
Assistance Systems for Parking or Backing
0
249.
Touch Off or On.
Comfort and Convenience
Touch and the following may display:
.Chime Volume
.Reverse Tilt Mirror
.Remote Mirror Folding
Chime Volume
This determines the chime volume level.
Touch the controls on the infotainment
display to adjust the volume.
Reverse Tilt Mirror
When on, the driver, passenger, or both
driver and passenger outside mirrors will tilt
downward when the vehicle is shifted into
R (Reverse) to improve visibility of the
ground near the rear wheels. They may
move from their tilted position when the
vehicle is shifted out of R (Reverse) or
turned off. See Reverse Tilt Mirrors 034.