apple carplay CHEVROLET SILVERADO 2500HD 2021 Owner's Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Infotainment System 143
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Steering Wheel Controls . . . . . . . . . . . . . . . 146
Using the System . . . . . . . . . . . . . . . . . . . . . . 147
Software Updates . . . . . . . . . . . . . . . . . . . . . 150
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 150
HD Radio Technology . . . . . . . . . . . . . . . . . . 151
Radio Data System (RDS) . . . . . . . . . . . . . . 152
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 152
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 153
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . 153
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 153
Audio Players
Avoiding Untrusted Media Devices . . . . . 153
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 157
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 157
Navigation
Using the Navigation System . . . . . . . . . . 158
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Navigation Symbols . . . . . . . . . . . . . . . . . . . . 161Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 168
Global Positioning System (GPS) . . . . . . . 168
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 169
Problems with Route Guidance . . . . . . . . 169
If the System Needs Service . . . . . . . . . . . 170
Map Data Updates . . . . . . . . . . . . . . . . . . . . 170
Database Coverage Explanations . . . . . . . 170
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . 170
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 175
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Apple CarPlay and Android Auto . . . . . . 180
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . 190
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they
are unavailable. Many infotainment features
are also available through the instrument
cluster and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Infotainment System 145
3.{
.Press to go to the Home Page. See
“Home Page”later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and
hold. SeeApple CarPlay and
Android Auto 0180.
4.6
.Radio: Press and release to go to
the next station or channel. Press
and hold to fast seek the next
strongest station or channel.
.USB/Bluetooth: Press to seek the
next track. Press and hold to fast
forward through a track. Release to
return to playing speed. See USB
Port 0153 or
Bluetooth Audio 0157.
5.oBACK
.Press to return to the previous
display in a menu.
6.V
.Turn to highlight a feature. Press
to activate the highlighted feature.
1.{(Home Page)
.Press to go to the Home Page. See
“Home Page” later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and
hold. SeeApple CarPlay and
Android Auto 0180.
2.7
.Radio: Press and release to go to
the previous station or channel.
Press and hold to fast seek the
next strongest previous station or
channel. See AM-FM Radio 0150.
.USB/Bluetooth: Press to seek to
the beginning of the current or
previous track. Press and hold to
quickly reverse through a track.
Release to return to playing speed.
See USB Port 0153 or
Bluetooth Audio 0157.
3.O(Power)
.Press to turn the power on.
.Press and hold to turn the
power off.
.Press to mute/unmute the system
when on.
.When the power is on and the
system is not muted, a quick
status pane will display when
Ois

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Infotainment System 147
The favorites and volume switches are on
the back of the steering wheel.1. Favorite: When on a radio source, press to select the next or previous audio
broadcast favorite. When listening to a
media device, press to select the next or
previous track.
2. Volume: Press to increase or decrease the volume.
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, AUX, and Bluetooth.
Phone
Touch the Phone icon to display the
Phone main page. See Bluetooth (Overview)
0 175 or
Bluetooth (Pairing and Using a Phone) 0176.
Nav
If equipped, touch the Nav icon to display
the navigation map. See Using the
Navigation System 0158.
Users
If equipped, touch the Users icon to sign in
or create a new user profile, and follow the
on-screen instructions.
Only four user profiles can be active at one
time in the vehicle. It may be necessary to
remove a profile from the menu before
creating or signing into an existing profile.
The removed profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. See Settings0181.
Apple CarPlay
Touch the Apple CarPlay icon to activate
Apple CarPlay (if equipped) after a
supported device is connected. See Apple
CarPlay and Android Auto 0180.
Android Auto
Touch the Android Auto icon to activate
Android Auto (if equipped) after a supported
device is connected. See Apple CarPlay and
Android Auto 0180.
Apps
If equipped, in-vehicle apps are available for
download. Touch the Apps icon on the
Home Page to begin.
Downloading and using in-vehicle apps
requires Internet connectivity which can be
accessed with a data plan through the
vehicle’s built-in 4G LTE Wi-Fi hotspot,
if equipped, or a compatible mobile device
hotspot. On most mobile devices, activation
of the Wi-Fi hotspot is in the device’s
Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile Hotspot,
or similar.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
180 Infotainment System
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone. The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection
Verify your phone is wireless compatible by
visiting the Google Android Auto or Apple
CarPlay support page.
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
.Connecting the phone over Bluetooth.
See
Bluetooth (Overview) 0175 or
Bluetooth (Pairing and Using a Phone)
0 176.
3. Make sure wireless is turned on the phone for wireless projection to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon wireless connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Wireless Carplay and/or Wireless Android
Auto may experience occasional service
disruption due to outside Wi-Fi interference.
To disconnect the phones wireless
projection: 1. Select Settings from the Home Page.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Infotainment System 181
2. Select Phones
3. Touch
4next to the phone to be
disconnected.
4. Turn off Apple CarPlay or Android Auto.
Press
{on the center stack to return to the
Home Page.
Features are subject to change. For further
information on how to set up Android Auto
and Apple CarPlay in the vehicle, see
my.chevrolet.com.
Android Auto is provided by Google and is
subject to Google’s terms and privacy policy.
Apple CarPlay is provided by Apple and is
subject to Apple’s terms and privacy policy.
Data plan rates apply. For Android Auto
support and to see if your phone is
compatible, see https://support.google.com/
androidauto. For Apple CarPlay support and
to see if your phone is compatible, see
www.apple.com/ios/carplay/. Apple or
Google may change or suspend availability
at any time. Android Auto, Android, Google,
Google Play, and other marks are
trademarks of Google Inc.; Apple CarPlay is a
trademark of Apple Inc. Press
{on the center stack to exit Android
Auto or Apple CarPlay. To enter back into
Android Auto or Apple CarPlay, press and
hold
{on the center stack.
Apple CarPlay and Android Auto can be
disabled from the infotainment system. To
do this, touch Home, Settings, and then
touch the Apps tab along the top of the
display. Use the On/Off toggled to turn off
Apple CarPlay or Android Auto.
Settings
Certain settings can be managed in the
Owner Center sites when an account is
established, and may be modified if other
users have accessed the vehicle or created
accounts. This may result in changes to the
security or functionality of the infotainment
system. Some settings may also be
transferred to a new vehicle, if equipped. For
instructions, in the U.S. see
my.chevrolet.com or in Canada see
mychevrolet.ca or monchevrolet.ca.
Refer to the User Terms and Privacy
Statement for important details. To view,
touch the Settings icon on the Home Page
of the infotainment display. The settings menu may be organized into
four categories. Select the desired category
by touching System, Apps, Vehicle,
or Personal.
To access the personalization menus:
1. Touch Settings on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch the options on the infotainment display to disable or enable a feature.
5. Touch
zto go to the top level of the
Settings menu.
System
The menu may contain the following:
Time / Date
Use the following features to set the clock:
.Automatic Time and Date: Touch Off or
On to enable or disable automatic update
of the time and date. When this feature
is on, the time and date cannot be
manually set.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Infotainment System 185
Running Applications
Touch to see a complete list of applications
that are currently running on the
infotainment system.
Return to Factory Settings
Touch and the following may display:
.Reset Vehicle Settings: Resets all vehicle
settings for the current user.
Touch Reset or Cancel.
.Erase Settings and Personal Data: Erases
app data settings, user profiles, and
personal data including navigation and
mobile device data.
Touch Erase or Cancel.
.Clear Default Applications: Resets
preferred applications that have been set
to open when selecting a function. No
application data will be lost.
Touch Clear or Cancel.
Apps
The menu may contain the following:
Android Auto
This feature allows you to interact directly
with your mobile device on the infotainment
display. SeeApple CarPlay and Android Auto
0 180. Touch the controls on the infotainment
display to disable or enable.
Apple CarPlay
This feature allows you to interact directly
with your mobile device on the infotainment
display. See
Apple CarPlay and Android Auto
0 180.
Touch the controls on the infotainment
display to disable or enable.
Apps
Touch and the following may display:
.Update Apps Automatically: This allows
downloaded applications to be updated
automatically.
Touch the controls on the infotainment
display to disable or enable.
.About Apps: Touch to view the versions
of the shop software.
Audio
Depending on the current audio source,
different options will be available.
Touch and the following may display:
.Tone Settings: Touch to adjust Equalizer,
Fade/Balance, or Sound Mode. See
“Infotainment System Sound Menu” in
AM-FM Radio 0150.
.Auto Volume: This feature adjusts the
volume based on the vehicle speed.
Touch Off, Low, Medium-Low, Medium,
Medium-High, or High.
.Bose AudioPilot Noise Compensation
Technology (If Equipped): This feature
adjusts the volume based on the noise in
the vehicle and the speed.
Touch Off or On.
.Manage Favorites: Touch to display a list
of Audio, Mobile Devices, and Navigation
favorites.
Favorites can be moved, renamed,
or deleted.
To move, touch and hold the favorite, and
then drag up or down to rearrange the
position.
.Set Number of Audio Favorites: Touch to
select how many favorites pages can be
viewed from the audio application. The
Auto setting will automatically adjust this
number based on the number of favorites
you have saved. Touch Auto, 5, 10, 15, 20,
25, 30, 35, or 40.
.RDS: This allows the Radio Data System
(RDS) to be turned on or off.
Touch the controls on the infotainment
display to disable or enable.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
420 Index
IndexA
Accessories and Modifications . . . . . . . . . . . 302
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 229
Add-On Electrical Equipment . . . . . . . . . . . . . 297
Adding a Snow Plow or SimilarEquipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Additional Maintenance and Care . . . . . . . . 390
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 45
Agreements Trademarks and License . . . . . . . . . . . . . . . 190
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . 309
Air Conditioning . . . . . . . . . . . . . . . . . . . . .199, 201
Air Filter
Life System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Air Filter, Passenger Compartment . . . . . . . 204
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
How Does an Airbag Restrain? . . . . . . . . . . 61
Passenger Sensing System . . . . . . . . . . . . . . 62
What Makes an Airbag Inflate? . . . . . . . . . 61
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
When Should an Airbag Inflate? . . . . . . . . 60
Where Are the Airbags? . . . . . . . . . . . . . . . . 59 Airbags
Adding Equipment to the Vehicle . . . . . . . 66
Passenger Status Indicator . . . . . . . . . . . . . 110
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . 110
Servicing Airbag-Equipped Vehicles . . . . . . 66
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Alarm
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 27
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 260
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 337
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 337
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Antilock Brake System (ABS) . . . . . . . . . . . . . 240 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Apple CarPlay and Android Auto . . . . . . . . . 180
Assistance Program, Roadside . . . . . . . . . . . . 404
Assistance Systems for Driving . . . . . . . . . . 257
Assistance Systems for Parking and Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Index 427
Off-Road (cont'd)Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Engine Oil Life System . . . . . . . . . . . . . . . . . 307
Engine Oil Pressure Gauge . . . . . . . . . . . . . 107
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Older Children, Restraints . . . . . . . . . . . . . . . . . 68
Online Owner Center . . . . . . . . . . . . . . . . . . . . 403
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
OnStar Additional Information . . . . . . . . . . . .413
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . .413
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . . . . .412
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . .413
OnStar System . . . . . . . . . . . . . . . . . . . . . . 157, 168
Operating Mode Overheated Engine Protection . . . . . . . . . 314
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . . . . . . . . . . . .314
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . . 312
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 231
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Parking
Brake and P (Park) MechanismCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Over Things That Burn . . . . . . . . . . . . . . . . . 231
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . . . . . . 249
Passenger Airbag Status Indicator . . . . . . . . .110
Passenger Compartment Air Filter . . . . . . . 204
Passenger Sensing System . . . . . . . . . . . . . . . . 62
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Phone Apple CarPlay and Android Auto . . . . . . . 180
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 175, 176
Pickup Conversion to Chassis Cab . . . . . . . . 299
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Power
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 142
Retained Accessory (RAP) . . . . . . . . . . . . . . 229
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 44
Steering Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . . . . 26
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . 56
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 410
Problems with Route Guidance . . . . . . . . . . 169
Program Courtesy Transportation . . . . . . . . . . . . . . . 406
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . 264
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . .301, 318, 367, Back Cover
Publication Ordering Information . . . . . . . . 408
R
Radio
HD Radio Technology . . . . . . . . . . . . . . . . . . . 151
Radio Data System (RDS) . . . . . . . . . . . . . . . . . 152
Radio Frequency Statement . . . . . . . . . . . . . . 409
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . . . 153