fuel CHEVROLET SILVERADO 3500 2019 Owner's Manual
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Page 231 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
230 Driving and Operating
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
. Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide. Remember: Antilock brakes help
avoid only the braking skid.
Off-Road Driving
Four-wheel-drive vehicles can be
used for off-road driving. Vehicles
without four-wheel drive and
vehicles not equipped with All
Terrain (AT) or On-Off Road (OOR)
tires must not be driven off-road
except on a level, solid surface. For
contact information about the
original equipment tires, see the
warranty manual.
One of the best ways for successful
off-road driving is to control the
speed.
{Warning
When driving off-road, bouncing
and quick changes in direction
can easily throw you out of
position. This could cause you to
lose control and crash. You and
your passengers should always
wear seat belts.
Before Driving Off-Road
.
Have all necessary maintenance
and service work completed.
. Fuel the vehicle, fill fluid levels,
and check inflation pressure in
all tires, including the spare,
if equipped.
. Read all the information about
four-wheel-drive vehicles in this
manual.
. Remove any underbody air
deflector, if equipped. Re-attach
the air deflector after off-road
driving.
. Know the local laws that apply to
off-road driving.
To gain more ground clearance if
needed, it may be necessary to
remove the front fascia lower air
dam, if equipped. However, driving
without the air dam reduces fuel
economy.
Page 235 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
234 Driving and Operating
braking. Drive at a reduced speed
and avoid sharp turns or abrupt
maneuvers.
Traction is reduced on hard packed
snow and ice and it is easy to lose
control. Reduce vehicle speed when
driving on hard packed snow
and ice.
{Warning
Driving on frozen lakes, ponds,
or rivers can be dangerous. Ice
conditions vary greatly and the
vehicle could fall through the ice;
you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{Warning
Driving through rushing water can
be dangerous. Deep water can
sweep your vehicle downstream
and you and your passengers(Continued)
Warning (Continued)
could drown. If it is only shallow
water, it can still wash away the
ground from under your tires.
Traction could be lost, and the
vehicle could roll over. Do not
drive through rushing water.
Caution
Do not drive through standing
water if it is deep enough to cover
the wheel hubs, axles, or exhaust
pipe. Deep water can damage the
axle and other vehicle parts.
If the standing water is not too deep,
drive through it slowly. At faster
speeds, water can get into the
engine and cause it to stall. Stalling
can occur if the exhaust pipe is
under water. Do not turn off the
ignition when driving through water.
If the exhaust pipe is under water,
the engine will not start. When going
through water, the brakes get wet and it may take longer to stop. See
“Driving on Wet Roads”
later in this
section.
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody or
chassis, or under the hood. These
accumulations can be a fire hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, driveline,
steering, suspension, wheels, tires,
and exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. See the Maintenance
Schedule 0430.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
Page 238 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 237
{Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO), which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in snow:. Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
. Open a window about 5 cm
(2 in) on the vehicle side
that is away from the wind,
to bring in fresh air.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to circulate the air
inside the vehicle and set
(Continued)
Warning (Continued)
the fan speed to the highest
setting. See“Climate
Control Systems.”
For more information about CO,
see Engine Exhaust 0255.
To save fuel, run the engine for
short periods to warm the vehicle
and then shut the engine off and
partially close the window. Moving
about to keep warm also helps.
If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle
speed. This keeps the battery
charged to restart the vehicle and to
signal for help with the headlamps.
Do this as little as possible, to
save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
See “Rocking the Vehicle to Get It
Out” later in this section.
The Traction Control/Electronic
Stability Control can often help to
free a stuck vehicle. See Traction
Control/Electronic Stability Control
0 273. If TC/ESC cannot free the
vehicle, see “Rocking the Vehicle to
Get it Out” following.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
For information about using tire
chains on the vehicle, see Tire
Chains 0394.
Page 242 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 241
Example 3
1. Vehicle Capacity Weight forExample 3 = 453 kg
(1,000 lb)
2. Subtract Occupant Weight @ 91 kg (200 lb) × 5 =
453 kg (1,000 lb)
3. Available Cargo Weight = 0 kg (0 lb)
Refer to the Tire and Loading
Information label for specific
information about the vehicle's
capacity weight and seating
positions. The combined weight of the driver, passengers, and
cargo should never exceed the
vehicle's capacity weight.
Certification/Tire Label
A vehicle-specific Certification/
Tire label is label is attached to
the center pillar (B-pillar). The
label may show the size of the
vehicle's original tires and the
inflation pressures needed to
obtain the gross weight capacity
of the vehicle. This is called
Gross Vehicle Weight
Rating (GVWR). The GVWRincludes the weight of the
vehicle, all occupants, fuel, and
cargo.
The Certification/Tire label also
may show the maximum weights
for the front and rear axles,
called Gross Axle Weight
Rating (GAWR). To determine
the actual loads on the front and
rear axles, weigh the vehicle at
a weigh station. Your dealer can
help with this. Be sure to spread
the load equally on both sides of
the centerline.
The Certification/Tire label also
contains important information
about the Front Axle Reserve
Capacity. See
Adding a Snow
Plow or Similar Equipment
0 318.
Page 250 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 249
If the key is left in ON/RUN with the
engine off, the battery could drain
and the vehicle may not start.
3 (START) :This is the position that
starts the engine. When the engine
starts, release the key. The ignition
returns to ON/RUN for driving.
Starting the Engine
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See Add-On Electrical Equipment
0 318.
Caution
If the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
while starting the vehicle, damage
may occur to the power steering
system and there may be loss of
power steering assist.
Place the transmission in the
proper gear.
Automatic Transmission
Move the shift lever to P (Park) or
N (Neutral). To restart the engine
when the vehicle is already moving,
use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Starting Procedure
1. With your foot off the accelerator pedal, turn the
ignition key to START. When
the engine starts, let go of the
key. The idle speed will go
down as the engine gets warm.
Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently to allow the
oil to warm up and lubricate all
moving parts.
When the low fuel warning light
is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), hold the ignition switch
in the START position to
continue engine cranking.
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
(Continued)
Page 252 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 251
Retained Accessory
Power (RAP)
The following vehicle accessories
can be used for up to 10 minutes
after the ignition is turned off:
.Audio System
. Power Windows
. OnStar System (if equipped)
. Sunroof (if equipped)
These features work when the
ignition is on or in ACC/
ACCESSORY. Once the ignition is
turned from on to off, the windows
and sunroof continue to work up to
10 minutes or until any door is
opened. The radio continues to
work for up to 10 minutes or until the
driver door is opened.
Accessory Power Outlets (APOs)
The vehicle may have Accessory
Power Outlets (APOs) in several
locations. See Power Outlets0130.
The APOs in the console or center
seat position are powered by
Retained Accessory Power (RAP). They will continue to work for up to
10 minutes after the ignition is
turned from on to off, or until the
driver door is opened.
The APOs on the center stack come
from the factory powered directly
from the vehicle battery, and supply
accessory power at all times,
regardless of ignition key position.
If electronic items are left plugged
into these APOs for long periods of
time with the vehicle off, the vehicle
battery could be drained. The
vehicle may not start if the battery is
allowed to drain for an extended
period of time.
Engine Coolant Heater
The engine heater can provide
easier starting and better fuel
economy during engine warm-up in
cold weather conditions at or below
−18 °C (0 °F). Vehicles with an
engine heater should be plugged in
at least four hours before starting.
An internal thermostat in the
plug-end of the cord may exist,
which will prevent engine coolant
heater operation at temperatures
above
−18 °C (0 °F).
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
{Warning
Do not plug in the engine block
heater while the vehicle is parked
in a garage or under a carport.
Property damage or personal
injury may result. Always park the
vehicle in a clear open area away
from buildings or structures.
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap the electrical cord. The cord is
secured to the driver side
fender with a clip, next to the
engine compartment fuse
block. Carefully remove the
Page 255 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
254 Driving and Operating
Torque Lock
If you are parking on a hill and you
do not shift the transmission into
P (Park) properly, the weight of the
vehicle may put too much force on
the parking pawl in the
transmission. You may find it difficult
to pull the shift lever out of P (Park).
This is called torque lock. To
prevent torque lock, set the parking
brake and then shift into P (Park)
properly before you leave the
driver seat.
When you are ready to drive, move
the shift lever out of P (Park) before
you release the parking brake.
If torque lock does occur, you may
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl
in the transmission. You will then be
able to pull the shift lever out of
P (Park).
Shifting out of Park
This vehicle is equipped with an
electronic shift lock release system.
The shift lock release system isdesigned to prevent movement of
the shift lever out of P (Park), unless
the ignition is on and the brake
pedal is applied.
The shift lock release is always
functional except in the case of an
uncharged or low voltage (less than
9 volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See
Jump Starting - North
America 0408.
To shift out of P (Park): 1. Apply the brake pedal.
2. Move the shift lever to the desired position.
If you still are unable to shift out of
P (Park): 1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, push the shift lever all
the way into P (Park).
3. Move the shift lever to the desired position. If you are still having a problem
shifting, then have the vehicle
serviced soon.
Parking over Things
That Burn
{Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.
Active Fuel Management
Vehicles with a gasoline engine may
have Active Fuel Management. This
system allows the engine to operate
on either all of its cylinders, or in
reduced cylinder operation,
depending on the driving conditions.
When less power is required, such
as cruising at a constant vehicle
speed, the system will operate in
reduced cylinder operation, allowing
the vehicle to achieve better fuel
Page 259 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
258 Driving and Operating
D :This position is for normal
driving. It provides the best fuel
economy. If more power is needed
for passing, press the accelerator
pedal down.
. Going less than about 55 km/h
(35 mph), push the accelerator
pedal about halfway down.
. Going about 55 km/h (35 mph) or
more, push the accelerator all
the way down.
By doing this, the vehicle shifts
down to the next gear and has
more power.
Use D (Drive) and Tow/Haul Mode
when towing a trailer, carrying a
heavy load, driving on steep hills,
or driving off-road. Shift the
transmission to a lower gear
selection if the transmission shifts
too often.
Downshifting the transmission in
slippery road conditions could result
in skidding. See “Skidding”under
Loss of Control 0229. The vehicle has a shift stabilization
feature that adjusts the transmission
shifting to the current driving
conditions in order to reduce rapid
upshifts and downshifts. This shift
stabilization feature is designed to
determine, before making an
upshift, if the engine is able to
maintain vehicle speed by analyzing
things such as vehicle speed,
throttle position, and vehicle load.
If the shift stabilization feature
determines that a current vehicle
speed cannot be maintained, the
transmission does not upshift and
instead holds the current gear.
In some cases, this could appear to
be a delayed shift, however the
transmission is operating normally.
The transmission uses adaptive
shift controls. The adaptive shift
control process continually
compares key shift parameters to
pre-programmed ideal shifts stored
in the transmission’s computer. The
transmission constantly makes
adjustments to improve vehicle
performance according to how the
vehicle is being used, such as with
a heavy load or when the temperature changes. During this
adaptive shift control process,
shifting might feel different as the
transmission determines the best
settings.
When temperatures are very cold,
the transmission's gear shifting
could be delayed providing more
stable shifts until the engine warms
up. Shifts could be more noticeable
with a cold transmission. This
difference in shifting is normal.
L :
This position allows selection of
a range of gears appropriate for
current driving conditions.
If equipped, see “Range Selection
Mode” underManual Mode 0259.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
is stuck, do not spin the tires.
(Continued)
Page 264 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 263
Shifting into 4nwill turn Traction
Control and StabiliTrak/Electronic
Stability Control (ESC) off. See
Traction Control/Electronic Stability
Control 0273.
Manual Transfer Case
Move the lever to shift into and out
of four-wheel drive.
An indicator light comes on when
four-wheel drive is engaged. See
Four-Wheel-Drive Light 0150.
N (Neutral) : Use only when the
vehicle needs to be towed.
See Recreational Vehicle Towing
0 412 orTowing the Vehicle 0412.
2
m(Two-Wheel Drive High) : Use
this setting for driving on most
streets and highways. The front axle
is not engaged. This setting
provides the best fuel economy.
4
n(Four-Wheel Drive Low) : This
setting also engages the front axle
and delivers extra torque. Choose
4
nif driving off-road in deep sand,
deep mud, or deep snow, and while
climbing or descending steep hills.
When engaged, keep vehicle speed
below 72 km/h (45 mph).
4
m(Four-Wheel Drive High) : Use
this setting when extra traction is
needed. The front axle engages and
helps when driving on snowy or icy
roads, when off-roading, or when
plowing snow. The vehicle can be shifted between
2
mand 4mwhile the vehicle is
moving. In extremely cold weather,
it may be necessary to stop or slow
the vehicle to shift into 4
m.
Using the Manual Transfer Case
. Use quick motions to shift into or
out of 4
nor N (Neutral).
. Shifting may be harder when the
vehicle is cold, but will return to
normal once warmed up.
. Four-wheel drive reduces fuel
economy.
. Delayed shifts from 4
mto 2m
may be experienced due to
uneven tire wear, low tire
pressure, high vehicle loading,
or cold temperatures.
Shifting from 2
mto 4m
. Shifts can be made at any
vehicle speed.
. Shift in one continuous motion.
Page 266 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 265
The indicator mark on the knob
must line up with the indicator light
before a shift can be commanded.
To command a shift rotate the
transfer case knob to the new
desired position. The light will flash
meaning that the shift is in progress.
When the shift is completed the new
position will be illuminated. If the
transfer case cannot complete a
shift command, it will go back to its
last chosen setting.
In extreme cold weather it may be
necessary to slow or stop the
vehicle to shift from 2
mto 4m.
Delayed shifts from 4
mto 2mmay be
experienced due to uneven tire
wear, low tire pressure, high vehicle
loading, or cold temperatures.
Caution
Shifting the transmission into gear
before the requested mode
indicator light has stopped
flashing could damage the
transfer case. The settings are:
N (Neutral) :
Use only when the
vehicle needs to be towed.
See Recreational Vehicle Towing
0 412 orTowing the Vehicle 0412.
2
m(Two-Wheel Drive High) : Use
for driving on most streets and
highways. The front axle is not
engaged. This setting provides the
best fuel economy.
4
n(Four-Wheel Drive Low) : This
setting engages the front axle and
delivers extra torque. Choose 4
nif
driving off-road in deep sand, deep
mud, or deep snow, and while
climbing or descending steep hills.
When engaged, keep vehicle speed
below 72 km/h (45 mph).
Shifting into 4
nwill turn Traction
Control and StabiliTrak/ESC off.
See Traction Control/Electronic
Stability Control 0273.
4
m(Four-Wheel Drive High) : Use
when extra traction is needed. The
front axle engages and helps when
driving on snowy or icy roads, when off-roading, or when plowing snow.
The vehicle can be shifted from 2
m
to 4mwhile the vehicle is moving.
Shifting Into 4
m
Turn the knob to 4mat any speed
up to 121 km/h (75 mph), except
from 4
n. The indicator light will flash
while shifting and will remain on the
selected setting.
Shifting Into 2
m
Turn the knob to 2mat any speed,
except when shifting from 4
n.
Shifting Into 4
n
When 4nis engaged, vehicle speed
should be kept below 72 km/h
(45 mph).
1. The ignition must be on and the vehicle must be stopped or
moving less than 5 km/h
(3 mph) with the transmission
in N (Neutral). It is best for the
vehicle to be moving
1.6 to 3.2 km/h (1 to 2 mph).