CHEVROLET SILVERADO 3500 2019 Owner's Guide

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
30 In Brief
Performance and
Maintenance
Traction Control/
Electronic Stability
Control
The vehicle has a Traction Control
System (TCS) that limits wheel spin
and the StabiliTrak/Electronic
Stability Control (ESC) system that
assists with directional control of the
vehicle in difficult driving conditions.
Both systems come on
automatically when the vehicle is
started and begins to move.
.To turn off TCS, press and
release
gon the center stack.
The traction off light
idisplays
in the instrument cluster. The
appropriate Driver Information
Center (DIC) message displays.
. To turn off both TCS and
StabiliTrak/ESC, press and hold
guntiliandgilluminate in the instrument cluster and the
appropriate DIC message
displays.
. Press and release
gagain to
turn on both systems.
StabiliTrak/ESC will automatically
turn on if the vehicle exceeds
56 km/h (35 mph). Traction control
will remain off.
See Traction Control/Electronic
Stability Control 0273.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate the tires to the recommended
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits
0238. The
warning light will remain on until the
tire pressure is corrected.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the
tire pressures are getting low and
the tires need to be inflated to the
proper pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures.
See Tire Pressure Monitor System
0 380.
Tire Fill Alert (If Equipped)
This feature provides visual and
audible alerts outside the vehicle to
help when inflating an underinflated
tire to the recommended cold tire
pressure. See “Tire Fill Alert (If
Equipped)” underTire Pressure
Monitor Operation 0381.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
In Brief 31
Fuel (Diesel)
For diesel vehicles, do not use
gasoline. See“Fuel for Diesel
Engines” in the Duramax diesel
supplement.
Fuel (Gasoline)
Regular Unleaded Fuel
Use only Regular 87 octane —
(R+M)/2 —or higher unleaded
gasoline in your vehicle. TOP TIER
Detergent Gasoline is
recommended. Do not use gasoline
with an octane rating lower as it will
result in reduced performance and
lower fuel economy. See
Recommended Fuel 0290.
E85 or FlexFuel
FlexFuel Possible
Certain models are compatible with
E85 fuel. See E85 or FlexFuel
0 291.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and, on most vehicles, displays a
DIC message when it is necessary
to change the engine oil and filter.
The oil life system should be reset
to 100% only following an oil
change.
Resetting the Oil Life System
To reset the engine oil life system:
1. Display OIL LIFE REMAINING on the DIC. See
Driver Information Center
(DIC) (Base Level) 0154 or
Driver Information Center (DIC)
(Uplevel) 0156. If the vehicle
does not have DIC buttons, the
vehicle must be in P (Park) to
access this display.
2. Press and hold
Von the DIC,
or the trip odometer reset stem
if the vehicle does not have
DIC buttons, for several
seconds. The oil life will
change to 100%.
The oil life system can also be reset
as follows: 1. Display OIL LIFE REMAINING on the DIC.
See Driver Information Center
(DIC) (Base Level) 0154 or
Driver Information Center (DIC)
(Uplevel) 0156.
2. Fully press the accelerator pedal slowly three times within
five seconds.
3. If the display changes to 100%, the system is reset.
See Engine Oil Life System 0333.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
32 In Brief
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible:
.Set the climate controls to the
desired temperature after the
engine is started, or turn them
off when not required.
. Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid
abrupt stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control.
. Always follow posted speed
limits or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated.
. Combine several trips into a
single trip. .
Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
. Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Chevrolet owners are
automatically enrolled in the
Roadside Assistance Program.
See Roadside Assistance Program
0 453.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Keys, Doors, and Windows 33
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . 36
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . 36
Remote Vehicle Start . . . . . . . . . . 38
Door Locks . . . . . . . . . . . . . . . . . . . . 39
Power Door Locks . . . . . . . . . . . . . 40
Automatic Door Locks . . . . . . . . . 40
Lockout Protection . . . . . . . . . . . . . 41
Safety Locks . . . . . . . . . . . . . . . . . . . 41
Doors
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 42
Power Assist Steps . . . . . . . . . . . . 42
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 43
Vehicle Alarm System . . . . . . . . . 43
Immobilizer . . . . . . . . . . . . . . . . . . . . 44
Immobilizer Operation . . . . . . . . . 45
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 45
Manual Mirrors . . . . . . . . . . . . . . . . . 45 Trailer-Tow Mirrors . . . . . . . . . . . . . 46
Power Mirrors . . . . . . . . . . . . . . . . . . 46
Folding Mirrors . . . . . . . . . . . . . . . . . 47
Heated Mirrors . . . . . . . . . . . . . . . . . 48
Automatic Dimming Mirror . . . . . 48
Blind Spot Mirrors . . . . . . . . . . . . . . 48
Reverse Tilt Mirrors . . . . . . . . . . . . 49
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 49
Manual Rearview Mirror . . . . . . . . 49
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 50
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 50
Manual Windows . . . . . . . . . . . . . . 50
Power Windows . . . . . . . . . . . . . . . 50
Rear Windows . . . . . . . . . . . . . . . . . 52
Sun Visors . . . . . . . . . . . . . . . . . . . . . 53
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 53
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
34 Keys, Doors, and Windows
{Warning
If the key is unintentionally
rotated while the vehicle is
running, the ignition could be
moved out of the RUN position.
This could be caused by heavy
items hanging from the key ring,
or by large or long items attached
to the key ring that could be
contacted by the driver or
steering wheel. If the ignition
moves out of the RUN position,
the engine will shut off, braking
and steering power assist may be(Continued)
Warning (Continued)
impacted, and airbags may not
deploy. To reduce the risk of
unintentional rotation of the
ignition key, do not change the
way the ignition key and Remote
Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and
RKE transmitter, if equipped, are
designed to work together as a
system to reduce the risk of
unintentionally moving the key out
of the RUN position. The ignition
key has a small hole to allow
attachment of the provided key ring.
It is important that any replacement
ignition keys have a small hole. See
your dealer if a replacement key is
required.
The combination and size of the
rings that came with your keys were
specifically selected for your
vehicle. The rings are connected to
the key like two links of a chain to reduce the risk of unintentionally
moving the key out of the RUN
position. Do not add any additional
items to the ring attached to the
ignition key. Attach additional items
only to the second ring, and limit
added items to a few essential keys
or small, light items no larger than
an RKE transmitter.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Keys, Doors, and Windows 35
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key is used for the ignition, all
door locks, and the glove box.
If equipped with memory seats,
keys 1 and 2 are linked to seating
positions of memory 1 or 2. See
Memory Seats060.
Programming Keys
Follow these procedures to program
up to eight keys to the vehicle. Programming with Two
Recognized Keys
To program a new key:
1. Insert the original, already programmed key in the ignition
and turn the ignition on.
2. Turn the ignition off, and remove the key.
3. Quickly, within five seconds, insert the second original
already programmed key in the
ignition and turn the ignition on.
4. Turn the ignition off, and remove the key.
5. Insert the key to be programmed and turn the
ignition on within five seconds.
6. After a few seconds, the security light will turn off once
the key has been programmed.
7. Repeat Steps 1–5 if additional keys are to be programmed.
If a key is lost or damaged, see your
dealer to have a new key made. Programming without
Recognized Keys
Program a new key to the vehicle
when a recognized key is not
available. Canadian regulations
require that owners see their dealer.
If two currently recognized keys are
not available, follow this procedure
to program the first key.
This procedure will take
approximately 30 minutes to
complete for the first key. The
vehicle must be off and all of the
keys you wish to program must be
with you.
1. Insert the new vehicle key into the ignition.
2. Turn the ignition on. The security light will come on.
3. Wait 10 minutes until the security light turns off.
4. Turn the ignition off.
5. Repeat Steps 2–4 two more times. After the third time, turn
the ignition on; the key is

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
36 Keys, Doors, and Windows
learned and all previously
known keys will no longer work
with the vehicle.
6. To learn a second key, turn the ignition off, insert the second
key to be learned, and turn the
ignition on.
After two keys are learned, the
remaining keys can be learned by
following the procedure in
“Programming with Two
Recognized Keys.”
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
If locked out of the vehicle, see
Roadside Assistance Program
0 453. With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See
OnStar Overview 0463.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 459.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 036.
With Remote Start (without
Remote Start Similar)
/:If equipped,/is used to start
the engine from outside the vehicle
using the RKE transmitter. See
Remote Vehicle Start 038.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Keys, Doors, and Windows 37
Q:Press to lock all doors and the
tailgate.
If enabled, the turn signal lamps
flash once to indicate locking has
occurred. If enabled, the horn chirps
when
Qis pressed again within
three seconds. See Vehicle
Personalization 0160.
Pressing
Qarms the alarm system.
See Vehicle Alarm System 043.
If equipped with auto mirror folding,
pressing and holding
Qfor
one second will fold the mirrors,
if enabled.
See Folding Mirrors 047 and
Vehicle Personalization 0160.
K:Press once to unlock only the
driver door. If
Kis pressed again
within three seconds, all remaining
doors and the tailgate unlock. The
interior lamps may come on and
stay on for 20 seconds or until the
ignition is turned on. If enabled, the turn signal lamps
flash twice to indicate unlocking has
occurred. If enabled, the exterior
lamps may turn on. See
Vehicle
Personalization 0160.
Pressing
Kon the RKE transmitter
disarms the alarm system. See
Vehicle Alarm System 043.
If equipped with auto mirror folding,
pressing and holding
Kfor
one second will unfold the mirrors,
if enabled.
See Folding Mirrors 047 and
Vehicle Personalization 0160.
If equipped, press, release, and
then press and hold
Kto open all of
the windows. Pressing the button
again will stop the windows. See
Vehicle Personalization 0160.
7:Press and release one time to
initiate vehicle locator. The turn
signal lamps flash and the horn
sounds three times.
Press and hold
7for at least
three seconds to sound the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for 30 seconds. The alarm turns off
when the ignition is turned on or
7
is pressed again. The ignition must
be off for the panic alarm to work.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to this vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
Each vehicle can have up to
eight transmitters programmed to it.
See your dealer for transmitter
programming.
Battery Replacement
Replace the battery in the
transmitter soon if the REPLACE
BATTERY IN REMOTE KEY
message displays in the Driver
Information Center (DIC).

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
38 Keys, Doors, and Windows
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
To replace the battery:
1. Separate and remove the back cover of the transmitter with a
flat, thin object, such as a coin.
2. Press and slide the batterydown toward the pocket of the
transmitter in the direction of
the key ring. Do not use a
metal object.
3. Remove the battery.
4. Insert the new battery, positive side facing up. Replace with a
CR2032 or equivalent battery.
5. Push together the transmitter back cover top side first, and
then the bottom toward the
key ring.
Remote Vehicle Start
If equipped with the remote start
feature, the climate control system
will come on when the vehicle is
started remotely, depending on the
outside temperature.
The rear defog and heated and
ventilated seats, if equipped, may
also come on.
See Heated and Ventilated Front
Seats 063 and Vehicle
Personalization 0160.
Laws in some communities may
restrict the use of remote starters.
Check local regulations for any
requirements on remote starting of
vehicles.
Do not use remote start if the
vehicle is low on fuel. The vehicle
may run out of fuel.
The vehicle cannot be remote
started if:
. The key is in the ignition.
. The hood is not closed.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Keys, Doors, and Windows 39
.There is an emission control
system malfunction and the lamp
is on.
. The hazard flashers are on.
. Two starts or a start with an
extension have been done.
. The vehicle is not in P (Park).
The engine will turn off during a
remote vehicle start if:
. The coolant temperature gets
too high.
. The oil pressure gets low.
The RKE transmitter range may be
reduced while the vehicle is running.
Other conditions can affect the
performance of the transmitter.
See Remote Keyless Entry (RKE)
System 036 orVehicle
Personalization 0160.
Starting the Engine Using Remote
Start
1. Press and release
Q.
2. Immediately press and hold
/
until the turn signal lamps flash
or for at least four seconds. When the vehicle starts, the
parking lamps will turn on. The
doors will be locked and the
climate control system may
come on.
The engine will continue to run
for 15 minutes. After
30 seconds, repeat
Steps 1 and 2 for a 15-minute
time extension.
Turn the ignition on to operate the
vehicle.
Extending Engine Run Time
The engine run time can be
extended by 15 minutes, for a total
of 30 minutes, if during the first
15 minutes Steps 1 and 2 are
repeated while the engine is still
running. An extension can be
requested 30 seconds after starting.
A maximum of two remote starts,
or a single start with an extension,
is allowed between ignition cycles.
The vehicle's ignition must be
turned on and then back off to use
remote start again. Canceling a Remote Start
To cancel a remote start, do one of
the following:
.
Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the ignition on and then off.
Door Locks
{Warning
Unlocked doors can be
dangerous.
. Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. The doors
can be unlocked and
opened while the vehicle is
moving. The chance of
being thrown out of the
vehicle in a crash is
increased if the doors are
not locked. So, all
(Continued)