CHEVROLET SILVERADO 3500 2019 Service Manual

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
40 Keys, Doors, and Windows
Warning (Continued)
passengers should wear
seat belts properly and the
doors should be locked
whenever the vehicle is
driven.
. Young children who get into
unlocked vehicles may be
unable to get out. A child
can be overcome by
extreme heat and can suffer
permanent injuries or even
death from heat stroke.
Always lock the vehicle
whenever leaving it.
. Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the
doors can help prevent this
from happening.
There are several ways to lock and
unlock the vehicle.
From outside, use the Remote
Keyless Entry (RKE) transmitter or
the key in the driver door. From inside, use the power door
locks or manual door locks. To lock
or unlock the door with the manual
locks, push down or pull up on the
manual lock knob.
From inside, pull the door handle
once to unlock the door. Pull the
handle again to open the door.
See
Vehicle Alarm System 043.
Power Door Locks
Base Trim
If equipped with power door locks:
Q: Press to lock the doors.
K:Press to unlock the doors.
Automatic Door Locks
If equipped, the doors will lock
automatically when all doors are
closed, the ignition is on, and the
shift lever is moved out of P
If a vehicle door is unlocked, and
then opened and closed, the doors
will lock either when your foot is

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Keys, Doors, and Windows 41
removed from the brake or the
vehicle speed becomes faster than
13 km/h (8 mph).
To unlock the doors:
.Press
Kon a power door lock
switch.
. Shift the transmission into
P (Park)
Automatic door locking cannot be
disabled. Automatic door unlocking
can be programmed. See Vehicle
Personalization 0160.
Lockout Protection
If the ignition is on or in ACC/
ACCESSORY and the power door
lock switch is pressed with the
driver door open, all the doors will
lock and only the driver door will
unlock.
If the vehicle is off and locking is
selected while a door is open, when
all doors are closed the vehicle will
check for RKE transmitters inside.
If an RKE transmitter is detected,
and the number of RKE transmitters has not reduced, the driver door will
unlock and the horn will chirp three
times.
This can be manually overridden by
pressing and holding
Qon the
power door lock switch.
Unlocked Door Anti-Lockout
If Unlocked Door Anti-Lockout is
turned on and the vehicle is off, the
driver door is open, and locking is
requested, all the doors will lock and
the driver door will remain open.
Press the button again to lock the
driver door. The Unlocked Door
Anti-Lockout feature can be turned
on or off. See Vehicle
Personalization 0160.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.
Press{to activate the safety locks
on the rear doors. The indicator light
comes on when activated. Press
{
again to deactivate. The vehicle
must be on, in ACC/ACCESSORY,
or in Retained Accessory Power
(RAP). See Retained Accessory
Power (RAP) 0251.
If the indicator light flashes, the
feature may not be working properly.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
42 Keys, Doors, and Windows
Doors
Tailgate
{Warning
It is extremely dangerous to ride
on the tailgate, even when the
vehicle is operated at low speeds.
People riding on the tailgate can
easily lose their balance and fall
in response to vehicle
maneuvers. Falling from a moving
vehicle may result in serious
injuries or death. Do not allow
people to ride on the tailgate. Be
sure everyone in your vehicle is in
a seat and using a seat belt
properly.
If equipped, to lock or unlock the
tailgate, use the RKE transmitter or
the key. See Remote Keyless Entry
(RKE) System Operation 036.
Open the tailgate by lifting up on its
handle while pulling the
tailgate down. To shut the tailgate, firmly push it
upward until it latches.
After closing the tailgate, pull it back
to be sure it latches securely.
Power Assist Steps
If equipped, the power assist steps,
when enabled, will extend when the
door is opened. They will retract
three seconds after the door is
closed or immediately if the vehicle
starts moving.
Keep hands, children, pets, objects,
and clothing clear of the power
assist steps when in motion.
The steps will reverse direction if
there is an obstruction. Remove the
obstruction, then open and close the
door on the same side to complete
the motion. If the obstruction is not
cleared, the assist steps remain
extended.
Slight movement of the steps while
extended is normal.
Kick Switch
1. Place the vehicle in P (Park)
and unlock the doors.
2. Kick the switch to extend the power assist step to the tire.
A DIC message displays.
3. Kick the switch again to return to normal operation.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Keys, Doors, and Windows 43
Center Stack Switch
The power assist steps can be
extended and extended to the tire
by pressing
j. When extending
the steps with
j, the kick switch is
disabled.
The vehicle must be in P (Park) or
N (Neutral). To extend the steps:
. Press
jto extend both steps.
A DIC message displays.
. Press
jagain to extend to the
tire. A DIC message displays. .
Press
jagain to return to
normal operation.
Enable/Disable
To enable or disable the power
assist steps, press and hold
jfor
four seconds. A DIC message
displays.
Cleaning
Clean the power assist steps
regularly. For an automatic car
wash, extend the steps while in
N (Neutral) using the center stack
switch. The steps will stow when
shifting into D (Drive).
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
The indicator light, on the
instrument panel near the
windshield, indicates the status of
the system.
Off : Alarm system is disarmed.
On Solid : Vehicle is secured
during the delay to arm the system.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
44 Keys, Doors, and Windows
Fast Flash :Vehicle is unsecured.
A door, the tailgate, or the hood
is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
. With a door open, press
Q
on the interior of the door.
3. After 30 seconds, the alarm system will arm and the
indicator light will begin to
slowly flash. Pressing
Qon the
RKE transmitter a second time
will bypass the 30-second
delay and immediately arm the
alarm system.
The vehicle alarm system will not
arm if the doors are locked with
the key. If the driver door is opened without
first unlocking with the RKE
transmitter, the horn will chirp and
the lights will flash to indicate
pre-alarm. If the vehicle is not
started, or the door is not unlocked
by pressing
Kon the RKE
transmitter during the 10-second
pre-alarm, the alarm will be
activated.
The alarm will also be activated if a
passenger door, the tailgate, or the
hood is opened without first
disarming the system. When the
alarm is activated, the turn signals
flash and the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
. Press
Kon the RKE transmitter.
. Start the vehicle. To avoid setting off the alarm by
accident:
.
Lock the vehicle after all
occupants have exited.
. Always unlock a door with the
RKE transmitter.
Unlocking the driver door with
the key will not disarm the
system or turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed on the RKE
transmitter and the horn chirps three
times, an alarm occurred previously
while the alarm system was armed.
If the alarm has been activated, a
message will appear on the DIC.
Immobilizer
See Radio Frequency Statement
0 459.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Keys, Doors, and Windows 45
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The system is automatically
disarmed when the ignition is turned
from off to on.
The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. It may be
necessary to check the fuse. See
Fuses and Circuit Breakers
0362.
If the engine still does not start with
the other key, the vehicle needs
service. If the vehicle does start, the
first key may be faulty. See your
dealer.
It is possible for the immobilizer
system to learn new or replacement
keys. Up to eight keys can be
programmed for the vehicle. To
program additional keys, see Keys
0 33. To program additional
transmitters, see your dealer.
Do not leave the key or device that
disarms or deactivates the vehicle
theft system in the vehicle.
See your dealer to get a new key
blank cut exactly as the ignition key
that operates the system.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Manual Mirrors
If equipped, adjust manual mirrors
by moving the mirror up and down
or left to right to see a little of the
side of the vehicle and to have a
clear view behind the vehicle.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
46 Keys, Doors, and Windows
Using hood-mounted air deflectors
and add-on convex mirror
attachments could decrease mirror
performance.
Trailer-Tow Mirrors
If equipped, adjust trailer-tow
mirrors for a clear view of the area
behind you. Manually pull out the
mirror head to extend it for better
visibility when towing a trailer.
The lower portion of the mirror is
convex. A convex mirror's surface is
curved to see more from the driverseat. The convex mirror can be
adjusted manually to the driver
preferred position for better vision.
The mirror may have a turn signal
arrow that flashes in the direction of
the turn or lane change.
Power Mirrors
If equipped with power mirrors:
1. Press (1) or (2) to select the driver or passenger side mirror.
2. Press the arrows on the control pad to move the mirror in the
desired direction. 3. Adjust each outside mirror so
that a little of the vehicle and
the area behind it can be seen.
4. Keep the selector switch in the center position when not
adjusting mirrors.
1. Press (1) or (2) to select thedriver or passenger side mirror.
2. Press the arrows on the control pad while the indicator light on
button (1) or (2) is illuminated,
to move the mirror in the
desired direction.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Keys, Doors, and Windows 47
3. Adjust each outside mirror sothat a little of the vehicle and
the area behind it can be seen.
4. Press either (1) or (2) again to deselect the mirror.
If you do not deselect the mirror, the
feature will turn off after about
one minute.
If equipped, the mirrors may include
a memory function that works with
the memory seats. See Memory
Seats 060.
Folding Mirrors
Power Folding
If equipped with power folding
mirrors:
1. Press (2) to fold the mirrors out to the driving position.
2. Press (2) again to fold the mirrors in to the folded position.
The mirrors may also include a
memory function that works with the
memory seats. See Memory Seats
0 60.
Resetting the Power Folding
Mirrors
Reset the power folding mirrors if:
. The mirrors are accidentally
obstructed while folding.
. They are accidentally manually
folded/unfolded.
. The mirrors will not stay in the
unfolded position.
. The mirrors vibrate at normal
driving speeds.
Manually fold both mirrors if they
are out of sync. Fold and unfold the
mirrors three times using the mirror controls to reset them to their
normal position. A popping noise
may be heard. This sound is normal
after a manual folding operation.
Manual Folding
If equipped, push the mirror toward
the vehicle to fold. Push the mirror
outward to return to its original
position.
Manually fold the mirrors inward to
prevent damage when going
through an automatic car wash.
Auto Mirror Folding
If equipped, press and holdQon
the RKE transmitter for
approximately one second to
automatically fold the exterior
mirrors. Press and hold
Kon the
RKE transmitter for approximately
one second to unfold. See Remote
Keyless Entry (RKE) System
Operation 036.
This feature is turned on or off
through vehicle personalization. See
Vehicle Personalization 0160.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
48 Keys, Doors, and Windows
Turn Signal Indicator
If equipped, indicator lights on the
mirror flash in the direction of the
turn or lane change.
Heated Mirrors
K
:If equipped, the rear window
defogger also heats the outside
mirrors.
W: If equipped, press to turn the
heated outside mirrors on or off.
If the vehicle has trailer-tow mirrors,
only the upper glass of the mirror is
heated. The lower convex part of
the towing mirrors is not heated.
See “Rear Window Defogger” under
Climate Control Systems (with
Heater Only) 0216 orClimate
Control Systems (with Air
Conditioning) 0218 orDual
Automatic Climate Control System
0 220.
Automatic Dimming
Mirror
If equipped, the driver outside mirror
automatically adjusts for the glare of
the headlamps from behind. This
feature comes on when the vehicle
is started.
Blind Spot Mirrors
If equipped, there is a small convex
mirror built into the upper and outer
corner of the driver outside mirror.
It can show objects that may be in
the vehicle's blind zone.
Driving with the Blind Spot
Mirror
Actual Mirror View

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Keys, Doors, and Windows 49
1. When the approaching vehicleis a long distance away, the
image in the main mirror is
small and near the inboard
edge of the mirror.
2. As the vehicle gets closer, the image in the main mirror gets
larger and moves outboard.
3. As the vehicle enters the blind zone, the image transitions
from the main mirror to the
blind spot mirror.
4. When the vehicle is in the blind zone, the image only appears
in the blind spot mirror.
Using the Outside Mirror with
the Blind Spot Mirror
1. Set the main mirror so that theside of the vehicle can just be
seen and the blind spot mirror
has an unobstructed view.
2. When checking for traffic or before changing a lane, look at
the main driver/passenger side
mirror to observe traffic in the
adjacent lane, behind your
vehicle. Check the blind spot mirror for a vehicle in the blind
zone. Then, glance over your
shoulder to double check
before moving slowly into the
adjacent lane.
Reverse Tilt Mirrors
If equipped with memory seats, the
passenger and/or driver mirror tilts
to a preselected position when the
vehicle is in R (Reverse). This
allows the curb to be seen when
parallel parking.
The mirror(s) return to the original
position when:
.
The vehicle is shifted out of
R (Reverse), or remains in
R (Reverse) for about
30 seconds.
. The ignition is turned off.
. The vehicle is driven in
R (Reverse) above a set speed.
To turn this feature on or off, see
Vehicle Personalization 0160.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear
view of the area behind your
vehicle.
If equipped with OnStar, the vehicle
may have three control buttons at
the bottom of the mirror. See OnStar
Overview 0463.
To avoid accidental OnStar calls,
clean the mirror with the ignition off.
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Manual Rearview Mirror
If equipped, push the tab forward for
daytime use and pull it rearward for
nighttime use to avoid glare from
the headlamps from behind.