keyless CHEVROLET SILVERADO 3500 2019 Owners Manual

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 9
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . 11
Memory Features . . . . . . . . . . . . . . 13
Heated and Ventilated Seats . . . 14
Head Restraint Adjustment . . . . 14
Seat Belts . . . . . . . . . . . . . . . . . . . . . 14
Passenger Sensing System . . . 15
Mirror Adjustment . . . . . . . . . . . . . . 15
Steering Wheel Adjustment . . . . 17
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . . . 17
Interior Lighting . . . . . . . . . . . . . . . . 18
Exterior Lighting . . . . . . . . . . . . . . . 18
Windshield Wiper/Washer . . . . . . 19
Climate Controls . . . . . . . . . . . . . . . 20
Transmission . . . . . . . . . . . . . . . . . . 22
Four-Wheel Drive . . . . . . . . . . . . . . 23
Vehicle Features
Infotainment System . . . . . . . . . . . 24
Radio(s) . . . . . . . . . . . . . . . . . . . . . . . 24
Satellite Radio . . . . . . . . . . . . . . . . . 25
Portable Audio Devices . . . . . . . . 25
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 25
Steering Wheel Controls . . . . . . . 25
Cruise Control . . . . . . . . . . . . . . . . . 26
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 26
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . 27
Forward Automatic Braking (FAB) (1500 Series) . . . . . . . . . . 27
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 27
Lane Keep Assist (LKA) . . . . . . . 28
Rear Vision Camera (RVC) . . . . 28
Park Assist . . . . . . . . . . . . . . . . . . . . 28
Power Outlets . . . . . . . . . . . . . . . . . 28
Universal Remote System . . . . . 29
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 29
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 30
Tire Pressure Monitor . . . . . . . . . . 30
Fuel (Diesel) . . . . . . . . . . . . . . . . . . . 31
Fuel (Gasoline) . . . . . . . . . . . . . . . . 31
E85 or FlexFuel . . . . . . . . . . . . . . . . 31 Engine Oil Life System . . . . . . . . 31
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . . . 32
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 32

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
8 In Brief
gPower Take Off (PTO)
Switch (If Equipped). See the
Duramax diesel supplement.
Auxiliary Button (If Equipped).
See Add-On Electrical
Equipment 0318.
jPower Assist Steps 042 (If
Equipped).
17. Instrument Panel Storage
0122 (If Equipped).
18. Climate Control Systems (with
Heater Only) 0216 orClimate
Control Systems (with Air
Conditioning) 0218 (If
Equipped).
Dual Automatic Climate Control
System 0220 (If Equipped).
19. Parking Brake Release Handle (If Equipped). See Parking
Brake 0271.
20. Steering Wheel Controls 0127
(If Equipped).
Driver Information Center (DIC)
Controls (If Equipped). See
Driver Information Center
(DIC) (Base Level) 0154 or
Driver Information Center (DIC)
(Uplevel) 0156.
21. Hood Release. See Hood
0 326.
22. Horn 0128.
23. Steering Wheel Adjustment
0127 (Out of View).
24. Cruise Control 0276.
Heated Steering Wheel 0128
(If Equipped).
Forward Collision Alert (FCA)
System 0282 (If Equipped).
25. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp 0146.
26. Parking Brake 0271.
27. Electronic Transfer Case Knob (If Equipped). See Four-Wheel
Drive 0262.
Card Holder (If Equipped). See
Instrument Panel Storage
0 122.
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner ’s manual.
Remote Keyless Entry
(RKE) System
The Remote Keyless Entry (RKE)
transmitter functions may work from
up to 60 m (197 ft) away from the
vehicle.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
In Brief 9
K:Press to unlock the driver door.
Press
Kagain within three seconds
to unlock all remaining doors and
the tailgate, if equipped.
Q: Press to lock all doors and the
tailgate. Lock and unlock feedback
can be personalized. See Vehicle
Personalization 0160.
7:Press and release one time to
initiate vehicle locator. Press
7and
hold for at least three seconds to
sound the panic alarm. Press
7
again to cancel the panic alarm. See
Keys 033 and Remote Keyless
Entry (RKE) System Operation 036.
Remote Vehicle Start
If equipped, the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Press and releaseQon the
RKE transmitter.
2. Immediately press and hold
/
for at least four seconds or until
the turn signal lamps flash.
Start the vehicle normally after
entering.
When the vehicle starts, the parking
lamps will turn on.
Remote start can be extended.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
. Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers. .
Turn the vehicle on and then off.
See Remote Vehicle Start 038.
Door Locks
There are several ways to lock and
unlock the vehicle.
From outside, use the Remote
Keyless Entry (RKE) transmitter or
the key in the driver door.
From inside, use the power door
locks or push down or pull up on the
manual door locks.
From inside, pull the door handle
once to unlock the door. Pull again
to open the door.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Keys, Doors, and Windows 33
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . 36
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . 36
Remote Vehicle Start . . . . . . . . . . 38
Door Locks . . . . . . . . . . . . . . . . . . . . 39
Power Door Locks . . . . . . . . . . . . . 40
Automatic Door Locks . . . . . . . . . 40
Lockout Protection . . . . . . . . . . . . . 41
Safety Locks . . . . . . . . . . . . . . . . . . . 41
Doors
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 42
Power Assist Steps . . . . . . . . . . . . 42
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 43
Vehicle Alarm System . . . . . . . . . 43
Immobilizer . . . . . . . . . . . . . . . . . . . . 44
Immobilizer Operation . . . . . . . . . 45
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 45
Manual Mirrors . . . . . . . . . . . . . . . . . 45 Trailer-Tow Mirrors . . . . . . . . . . . . . 46
Power Mirrors . . . . . . . . . . . . . . . . . . 46
Folding Mirrors . . . . . . . . . . . . . . . . . 47
Heated Mirrors . . . . . . . . . . . . . . . . . 48
Automatic Dimming Mirror . . . . . 48
Blind Spot Mirrors . . . . . . . . . . . . . . 48
Reverse Tilt Mirrors . . . . . . . . . . . . 49
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 49
Manual Rearview Mirror . . . . . . . . 49
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 50
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 50
Manual Windows . . . . . . . . . . . . . . 50
Power Windows . . . . . . . . . . . . . . . 50
Rear Windows . . . . . . . . . . . . . . . . . 52
Sun Visors . . . . . . . . . . . . . . . . . . . . . 53
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 53
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
34 Keys, Doors, and Windows
{Warning
If the key is unintentionally
rotated while the vehicle is
running, the ignition could be
moved out of the RUN position.
This could be caused by heavy
items hanging from the key ring,
or by large or long items attached
to the key ring that could be
contacted by the driver or
steering wheel. If the ignition
moves out of the RUN position,
the engine will shut off, braking
and steering power assist may be(Continued)
Warning (Continued)
impacted, and airbags may not
deploy. To reduce the risk of
unintentional rotation of the
ignition key, do not change the
way the ignition key and Remote
Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and
RKE transmitter, if equipped, are
designed to work together as a
system to reduce the risk of
unintentionally moving the key out
of the RUN position. The ignition
key has a small hole to allow
attachment of the provided key ring.
It is important that any replacement
ignition keys have a small hole. See
your dealer if a replacement key is
required.
The combination and size of the
rings that came with your keys were
specifically selected for your
vehicle. The rings are connected to
the key like two links of a chain to reduce the risk of unintentionally
moving the key out of the RUN
position. Do not add any additional
items to the ring attached to the
ignition key. Attach additional items
only to the second ring, and limit
added items to a few essential keys
or small, light items no larger than
an RKE transmitter.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
36 Keys, Doors, and Windows
learned and all previously
known keys will no longer work
with the vehicle.
6. To learn a second key, turn the ignition off, insert the second
key to be learned, and turn the
ignition on.
After two keys are learned, the
remaining keys can be learned by
following the procedure in
“Programming with Two
Recognized Keys.”
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
If locked out of the vehicle, see
Roadside Assistance Program
0 453. With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See
OnStar Overview 0463.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 459.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 036.
With Remote Start (without
Remote Start Similar)
/:If equipped,/is used to start
the engine from outside the vehicle
using the RKE transmitter. See
Remote Vehicle Start 038.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Keys, Doors, and Windows 39
.There is an emission control
system malfunction and the lamp
is on.
. The hazard flashers are on.
. Two starts or a start with an
extension have been done.
. The vehicle is not in P (Park).
The engine will turn off during a
remote vehicle start if:
. The coolant temperature gets
too high.
. The oil pressure gets low.
The RKE transmitter range may be
reduced while the vehicle is running.
Other conditions can affect the
performance of the transmitter.
See Remote Keyless Entry (RKE)
System 036 orVehicle
Personalization 0160.
Starting the Engine Using Remote
Start
1. Press and release
Q.
2. Immediately press and hold
/
until the turn signal lamps flash
or for at least four seconds. When the vehicle starts, the
parking lamps will turn on. The
doors will be locked and the
climate control system may
come on.
The engine will continue to run
for 15 minutes. After
30 seconds, repeat
Steps 1 and 2 for a 15-minute
time extension.
Turn the ignition on to operate the
vehicle.
Extending Engine Run Time
The engine run time can be
extended by 15 minutes, for a total
of 30 minutes, if during the first
15 minutes Steps 1 and 2 are
repeated while the engine is still
running. An extension can be
requested 30 seconds after starting.
A maximum of two remote starts,
or a single start with an extension,
is allowed between ignition cycles.
The vehicle's ignition must be
turned on and then back off to use
remote start again. Canceling a Remote Start
To cancel a remote start, do one of
the following:
.
Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the ignition on and then off.
Door Locks
{Warning
Unlocked doors can be
dangerous.
. Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. The doors
can be unlocked and
opened while the vehicle is
moving. The chance of
being thrown out of the
vehicle in a crash is
increased if the doors are
not locked. So, all
(Continued)

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
40 Keys, Doors, and Windows
Warning (Continued)
passengers should wear
seat belts properly and the
doors should be locked
whenever the vehicle is
driven.
. Young children who get into
unlocked vehicles may be
unable to get out. A child
can be overcome by
extreme heat and can suffer
permanent injuries or even
death from heat stroke.
Always lock the vehicle
whenever leaving it.
. Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the
doors can help prevent this
from happening.
There are several ways to lock and
unlock the vehicle.
From outside, use the Remote
Keyless Entry (RKE) transmitter or
the key in the driver door. From inside, use the power door
locks or manual door locks. To lock
or unlock the door with the manual
locks, push down or pull up on the
manual lock knob.
From inside, pull the door handle
once to unlock the door. Pull the
handle again to open the door.
See
Vehicle Alarm System 043.
Power Door Locks
Base Trim
If equipped with power door locks:
Q: Press to lock the doors.
K:Press to unlock the doors.
Automatic Door Locks
If equipped, the doors will lock
automatically when all doors are
closed, the ignition is on, and the
shift lever is moved out of P
If a vehicle door is unlocked, and
then opened and closed, the doors
will lock either when your foot is

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
42 Keys, Doors, and Windows
Doors
Tailgate
{Warning
It is extremely dangerous to ride
on the tailgate, even when the
vehicle is operated at low speeds.
People riding on the tailgate can
easily lose their balance and fall
in response to vehicle
maneuvers. Falling from a moving
vehicle may result in serious
injuries or death. Do not allow
people to ride on the tailgate. Be
sure everyone in your vehicle is in
a seat and using a seat belt
properly.
If equipped, to lock or unlock the
tailgate, use the RKE transmitter or
the key. See Remote Keyless Entry
(RKE) System Operation 036.
Open the tailgate by lifting up on its
handle while pulling the
tailgate down. To shut the tailgate, firmly push it
upward until it latches.
After closing the tailgate, pull it back
to be sure it latches securely.
Power Assist Steps
If equipped, the power assist steps,
when enabled, will extend when the
door is opened. They will retract
three seconds after the door is
closed or immediately if the vehicle
starts moving.
Keep hands, children, pets, objects,
and clothing clear of the power
assist steps when in motion.
The steps will reverse direction if
there is an obstruction. Remove the
obstruction, then open and close the
door on the same side to complete
the motion. If the obstruction is not
cleared, the assist steps remain
extended.
Slight movement of the steps while
extended is normal.
Kick Switch
1. Place the vehicle in P (Park)
and unlock the doors.
2. Kick the switch to extend the power assist step to the tire.
A DIC message displays.
3. Kick the switch again to return to normal operation.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Keys, Doors, and Windows 47
3. Adjust each outside mirror sothat a little of the vehicle and
the area behind it can be seen.
4. Press either (1) or (2) again to deselect the mirror.
If you do not deselect the mirror, the
feature will turn off after about
one minute.
If equipped, the mirrors may include
a memory function that works with
the memory seats. See Memory
Seats 060.
Folding Mirrors
Power Folding
If equipped with power folding
mirrors:
1. Press (2) to fold the mirrors out to the driving position.
2. Press (2) again to fold the mirrors in to the folded position.
The mirrors may also include a
memory function that works with the
memory seats. See Memory Seats
0 60.
Resetting the Power Folding
Mirrors
Reset the power folding mirrors if:
. The mirrors are accidentally
obstructed while folding.
. They are accidentally manually
folded/unfolded.
. The mirrors will not stay in the
unfolded position.
. The mirrors vibrate at normal
driving speeds.
Manually fold both mirrors if they
are out of sync. Fold and unfold the
mirrors three times using the mirror controls to reset them to their
normal position. A popping noise
may be heard. This sound is normal
after a manual folding operation.
Manual Folding
If equipped, push the mirror toward
the vehicle to fold. Push the mirror
outward to return to its original
position.
Manually fold the mirrors inward to
prevent damage when going
through an automatic car wash.
Auto Mirror Folding
If equipped, press and holdQon
the RKE transmitter for
approximately one second to
automatically fold the exterior
mirrors. Press and hold
Kon the
RKE transmitter for approximately
one second to unfold. See Remote
Keyless Entry (RKE) System
Operation 036.
This feature is turned on or off
through vehicle personalization. See
Vehicle Personalization 0160.