towing CHEVROLET SILVERADO 3500 2019 Owners Manual

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
In Brief 7
1.Instrument Panel Illumination
Control 0178.
2. Integrated Trailer Brake Control (ITBC) System (If Equipped).
See Towing Equipment 0306.
3. Exterior Lamp Controls 0171.
Fog Lamps 0176 (If
Equipped).
4. Air Vents 0223.
5. Turn Signal Lever. See Turn
and Lane-Change Signals
0 175.
Windshield Wiper/Washer
0 128.
6. Favorite Switches (Out of View). See Steering Wheel
Controls 0127.
Volume Switches (Out of View).
See Steering Wheel Controls
0 127.
7. Instrument Cluster 0136.
8. Hazard Warning Flashers
0175.
9. Shift Lever. See Automatic
Transmission 0256. Tow/Haul Selector Button (If
Equipped). See
Tow/Haul
Mode 0261.
Range Selection Mode (If
Equipped). See Manual Mode
0 259.
10. Light Sensor. See Automatic
Headlamp System 0174.
11. Infotainment 0181.
12. Passenger Airbag On-Off Switch (If Equipped) (Out of
View). See Airbag On-Off
Switch 082.
13. Heated and Ventilated Front
Seats 063 (If Equipped).
14. Power Outlet 110/120 Volt Alternating Current (If
Equipped). See Power Outlets
0 130.
15. Power Outlets 0130 (If
Equipped).
16.
gTraction Control/Electronic
Stability Control 0273.
0Pedal Adjust Switch (If
Equipped). See Adjustable
Throttle and Brake Pedal
0 246.
{Exterior Cargo Lamps
0 177.
XPark Assist Button (If
Equipped). See Assistance
Systems for Parking or Backing
0 280.
ALane Keep Assist (LKA)
(1500 Series) 0287 (If
Equipped).
@Lane Departure Warning
(LDW) (2500/3500 Series)
0 286 (If Equipped).
5Hill Descent Control Switch
(If Equipped). See Hill Descent
Control (HDC) 0275.
qExhaust Brake Switch (If
Equipped). See “Exhaust
Brake” in the Duramax diesel
supplement.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
24 In Brief
Automatic Transfer Case
This transfer case knob is to the left
of the steering column.
The different drive options that may
be available are described following.
2
m(Two-Wheel Drive High) :This
setting is used for driving in most
street and highway situations.
AUTO (Automatic Four-Wheel
Drive) : This setting is ideal for use
when road surface traction
conditions are variable.
Do not use AUTO mode to park on
a steep grade with poor traction
such as ice, snow, mud or gravel. In AUTO mode only the rear wheels
will hold the vehicle from sliding
when parked. If parking on a steep
grade, use 4
mto keep all four
wheels engaged.
4
m(Four-Wheel Drive High) : Use
this setting when extra traction is
needed, such as on snowy or icy
roads or in most off-road situations.
N (Neutral) : Shift to this setting
only when towing the vehicle.
See Recreational Vehicle Towing
0 412 orTowing the Vehicle 0412.
4
n(Four-Wheel Drive Low) : This
setting sends maximum power to all
four wheels. Choose 4
nwhen
driving in deep sand, mud, or snow,
and while climbing or descending
steep hills.
See Four-Wheel Drive 0262.
Vehicle Features
Infotainment System
The base radio information is
included in this manual. See the
infotainment manual for information
on the uplevel radios, audio players,
phone, navigation system, Rear
Seat Entertainment (RSE), and
voice or speech recognition,
if equipped.
Radio(s)
Base Radio
O:Press to turn the system on.
Press and hold to turn it off. When
on, press to mute; press again to
unmute. Turn to increase or
decrease the volume.
{: Press to go to the Home Page.
7:Press to seek the previous
station or track.
6: Press to seek the next station
or track.
See Overview 0183.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
46 Keys, Doors, and Windows
Using hood-mounted air deflectors
and add-on convex mirror
attachments could decrease mirror
performance.
Trailer-Tow Mirrors
If equipped, adjust trailer-tow
mirrors for a clear view of the area
behind you. Manually pull out the
mirror head to extend it for better
visibility when towing a trailer.
The lower portion of the mirror is
convex. A convex mirror's surface is
curved to see more from the driverseat. The convex mirror can be
adjusted manually to the driver
preferred position for better vision.
The mirror may have a turn signal
arrow that flashes in the direction of
the turn or lane change.
Power Mirrors
If equipped with power mirrors:
1. Press (1) or (2) to select the driver or passenger side mirror.
2. Press the arrows on the control pad to move the mirror in the
desired direction. 3. Adjust each outside mirror so
that a little of the vehicle and
the area behind it can be seen.
4. Keep the selector switch in the center position when not
adjusting mirrors.
1. Press (1) or (2) to select thedriver or passenger side mirror.
2. Press the arrows on the control pad while the indicator light on
button (1) or (2) is illuminated,
to move the mirror in the
desired direction.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
48 Keys, Doors, and Windows
Turn Signal Indicator
If equipped, indicator lights on the
mirror flash in the direction of the
turn or lane change.
Heated Mirrors
K
:If equipped, the rear window
defogger also heats the outside
mirrors.
W: If equipped, press to turn the
heated outside mirrors on or off.
If the vehicle has trailer-tow mirrors,
only the upper glass of the mirror is
heated. The lower convex part of
the towing mirrors is not heated.
See “Rear Window Defogger” under
Climate Control Systems (with
Heater Only) 0216 orClimate
Control Systems (with Air
Conditioning) 0218 orDual
Automatic Climate Control System
0 220.
Automatic Dimming
Mirror
If equipped, the driver outside mirror
automatically adjusts for the glare of
the headlamps from behind. This
feature comes on when the vehicle
is started.
Blind Spot Mirrors
If equipped, there is a small convex
mirror built into the upper and outer
corner of the driver outside mirror.
It can show objects that may be in
the vehicle's blind zone.
Driving with the Blind Spot
Mirror
Actual Mirror View

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
88 Seats and Restraints
6. Restart the vehicle and havethe person remain in this
position for two to three minutes
after the ON indicator is lit.
{Warning
If the front outboard passenger
airbag is turned off for an
adult-sized occupant, the airbag
will not be able to inflate and help
protect that person in a crash,
resulting in an increased risk of
serious injury or even death. An
adult-sized occupant should not
ride in the front outboard
passenger seat, if the passenger
airbag OFF indicator is lit.
Additional Factors Affecting
System Operation
Seat belts help keep the passenger
in position on the seat during
vehicle maneuvers and braking,
which helps the passenger sensing
system maintain the passenger
airbag status. See “Seat Belts”and“Child Restraints”
in the Index for
additional information about the
importance of proper restraint use.
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system
operates. We recommend that you
not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See Adding Equipment to
the Airbag-Equipped Vehicle 089
for more information about
modifications that can affect how
the system operates.
The ON indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop,
or other electronic device, is put on
an unoccupied seat. If this is not
desired, remove the object from
the seat.
{Warning
Stowing articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0 458.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Instruments and Controls 147
Malfunctions are often indicated by
the system before any problem is
noticeable. Being aware of the light
and seeking service promptly when
it comes on may prevent damage.
Caution
If the vehicle is driven continually
with this light on, the emission
control system may not work as
well, the fuel economy may be
lower, and the vehicle may not
run smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not
meet the original tire
specifications, can cause this light
to come on. This could lead to
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and Modifications
0325.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades. If towing a trailer, reduce the
amount of cargo being hauled as
soon as possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the
previous guidelines and see your
dealer for service as soon as
possible.
If the light is on steady :
A
malfunction has been detected.
Diagnosis and service may be
required.
Check the following:
. If fuel has been added to the
vehicle using the capless funnel
adapter, make sure that it has
been removed. See “Filling the
Tank with a Portable Gas Can”
under Filling the Tank 0291.
The diagnostic system can
detect if the adapter has been
left installed in the vehicle,
allowing fuel to evaporate into

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Instruments and Controls 149
MetricEnglish
This light should come on briefly
when the engine is started. If it does
not come on then, have it fixed so it
will be ready to warn you if there is
a problem.
When the ignition is on, the brake
system warning light also comes on
when the parking brake is set. The
light stays on if the parking brake
does not fully release. If it stays on
after the parking brake is fully
released, it means the vehicle has a
brake problem.
If the light comes on while driving,
pull off the road and stop carefully.
The pedal might be harder to push,
or the pedal can go closer to the
floor. It may take longer to stop.
If the light is still on, have the
vehicle towed for service. See
Towing the Vehicle 0412.
{Warning
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.
Antilock Brake System
(ABS) Warning Light
This light comes on briefly when the
engine is started.
If the light does not come on, have it
fixed so it will be ready to warn if
there is a problem. If the light comes on while driving,
stop as soon as it is safely possible
and turn off the vehicle. Then start
the engine again to reset the
system. If the ABS light stays on,
or comes on again while driving, the
vehicle needs service. A chime may
also sound when the light comes on
steady.
If the ABS light is the only light on,
the vehicle has regular brakes, but
the antilock brakes are not
functioning.
If both the ABS and the brake
system warning light are on, the
vehicle's antilock brakes are not
functioning and there is a problem
with the regular brakes. See your
dealer for service.
See
Brake System Warning Light
0 148.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
226 Driving and Operating
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 293
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 294
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 294
Trailer Towing . . . . . . . . . . . . . . . . 298
Towing Equipment . . . . . . . . . . . . 306
Trailer Sway Control (TSC) . . . 315
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 318
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . . . . . . 318
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . . . 322
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
. Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
238 Driving and Operating
Rocking the Vehicle to Get
It Out
Turn the steering wheel left and
right to clear the area around the
front wheels. For four-wheel-drive
vehicles, shift into Four-Wheel Drive
High. Turn the TCS off. Shift back
and forth between R (Reverse) and
a forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Slowly spinning the wheels in
the forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. See
Towing the Vehicle0412. Recovery
hooks can be used, if the vehicle
has them.
Recovery Hooks
{Warning
Never pull on recovery hooks
from the side. The hooks could
break and you and others could
be injured. When using recovery
hooks, always pull the vehicle
from the front.
Caution
Never use recovery hooks to tow
the vehicle. The vehicle could be
damaged, and the repairs would
not be covered by the vehicle
warranty.
There are recovery hooks at the
front of the vehicle. Use them if the
vehicle is stuck off-road and needs
to be pulled some place to continue
driving.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle may
show how much weight it was
designed to carry: the Tire and
Loading Information label and
the Certification/Tire label.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
240 Driving and Operating
3.Subtract the combined
weight of the driver and
passengers from XXX kg or
XXX lbs.
4.The resulting figure equals
the available amount of
cargo and luggage load
capacity. For example, if the
"XXX" amount equals
1400 lbs. and there will be
five 150 lb passengers in
your vehicle, the amount of
available cargo and luggage
load capacity is 650 lbs.
(1400-750 (5 x 150) =
650 lbs.)
5.Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo
and luggage load capacity
calculated in Step 4.
6.If your vehicle will be towing
a trailer, load from your
trailer will be transferred toyour vehicle. Consult this
manual to determine how
this reduces the available
cargo and luggage load
capacity of your vehicle.”
See Trailer Towing 0298 for
important information on towing
a trailer, towing safety rules, and
trailering tips.
Example 1
1. Vehicle Capacity Weight for
Example 1 = (453 kg)
(1,000 lb) 2. Subtract Occupant Weight
@ 68 kg (150 lb) × 2 =
136 kg (300 lb)
3. Available Occupant and Cargo Weight = 317 kg
(700 lb)
Example 2
1. Vehicle Capacity Weight forExample 2 = 453 kg
(1,000 lb)
2. Subtract Occupant Weight @ 68 kg (150 lb) × 5 =
340 kg (750 lb)
3. Available Cargo Weight = 113 kg (250 lb)