phone CHEVROLET SPARK 2018 Owner's Guide

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-11348464) -
2018 - crc - 9/19/17
154 Infotainment System
versions over 1.2 must be
registered and connected to the
product.
. From the cell phone or Bluetooth
device, find the Bluetooth device
type to set/connect the item as a
stereo headset.
.
ewill appear on the screen if
the stereo headset is
successfully connected.
. The sound played by the
Bluetooth device is delivered
through the infotainment system.
. Bluetooth music can be played
only when a Bluetooth device
has been connected. To play
Bluetooth music, connect the
Bluetooth phone to the
infotainment system.
. If the Bluetooth device is
disconnected while playing
phone music, the music is
discontinued. The audio
streaming function may not be
supported in some Bluetooth
phones. Only one function can
be used at a time between the
Bluetooth hands-free or Phone music function. For example,
if you convert to Bluetooth
hands-free while playing Phone
music, the music is
discontinued. Playing music from
the car is not possible when
there are no music files stored in
the cell phone.
Playing Bluetooth Music
1. Press
{.
2. Touch Audio.
3. Touch Source.
4. Touch Bluetooth.
Pause
Touch
jto pause.
Touch
rto resume.
Playing the Next Song
Touch
l.
Playing the Previous Song
Touch
gwithin two seconds of
playback time to play the
previous song. Returning to the Beginning of the
Current Song
Touch
gafter two seconds of
playback time.
Search
Touch and hold
gorlto rewind
or fast forward.
Playing Music Randomly
Touch
Zduring playback. Touch
again to return to normal play.
This function may not be supported
depending on the Bluetooth device.
Do not change the track too quickly
when playing Bluetooth music.
Conditions that may occur when
playing Bluetooth music:
. It takes time to transmit data
from the Bluetooth device to the
infotainment system.
. If the cell phone or Bluetooth
device is not in the waiting
screen mode, it may not
automatically play.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-11348464) -
2018 - crc - 9/19/17
Infotainment System 155
.The infotainment system
transmits the order to play from
the Bluetooth device in the
Bluetooth music play mode.
If this is done in a different
mode, then the device transmits
the order to stop. Depending on
the Bluetooth device options,
this order to play/stop may take
time to activate.
. If the Bluetooth music playback
is not functioning, then check to
see if the Bluetooth device is in
the waiting screen mode.
. Sounds may be cut off during
the Bluetooth music playback.
. The infotainment system outputs
the audio from the cell phone or
Bluetooth device as it is
transmitted.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available, PROJECTION will appear on the
Home Page of the infotainment
display.
To use Android Auto or Apple
CarPlay:
1. Download the Android Auto app to your phone from the
Google Play store. No app is
required for Apple CarPlay.
2. Connect an Android phone or iPhone by using the compatible
phone USB cable and plugging
into a USB data port. For best
performance, use the device’ s
factory-provided USB cable.
Aftermarket or third-party
cables may not work.
3. When the phone is first connected to activate Apple
CarPlay or Android Auto, the
message “Device Projection
Privacy Consent” will appear.
. Select Continue to launch
Apple CarPlay or
Android Auto. .
Select Disable to remove
Apple CarPlay and Android
Auto capability from the
vehicle Settings menu.
Other functions may
still work.
PROJECTION on the Home Page
will change to Android Auto or Apple
CarPlay depending on the phone.
Android Auto and/or Apple CarPlay
may automatically launch upon USB
connection. If not, touch the
ANDROID AUTO and/or APPLE
CARPLAY icon on the Home Page
to launch.
Press
{on the center stack to
return to the Home Page.
For further information on how to set
up Android Auto and Apple CarPlay
in the vehicle, see my.chevrolet.com
or see Customer Assistance Offices
0 302.
Android Auto is provided by Google
and is subject to Google’s terms
and privacy policy. Apple CarPlay is
provided by Apple and is subject to
Apple’ s terms and privacy policy.
Data plan rates apply. For Android

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-11348464) -
2018 - crc - 9/19/17
156 Infotainment System
Auto support see https://
support.google.com/androidauto.
For Apple CarPlay support see
www.apple.com/ios/carplay/. Apple
or Google may change or suspend
availability at any time. Android
Auto, Android, Google, Google Play,
and other marks are trademarks of
Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Hands-Free Phone
General Information
Vehicles with a Hands-Free Phone
system can use a Bluetooth-capable
cell phone with a hands-free profile
to make and receive phone calls.
The infotainment system and voice
control are used to operate the
system. Not all phones support all
functions and not all phones work
with the Hands-Free Phone system.
Hands-Free Phone Controls
Use the controls on the infotainment
system and the steering wheel to
operate the Hands-Free Phone
system.Steering Wheel Controls
Steering wheel controls can be
used to:
.
Answer incoming calls.
. End a call.
. Decline a call.
. Make an outgoing call using the
number left from the last call
received.
b/g:Press to answer incoming
calls.
$/i: Press to end a call,
decline a call, or cancel an
operation.
Making a Call by Entering a Phone
Number
. Press
5on the center stack.
. Press
{, then touch PHONE on
the screen.
. Press
b/gon the steering
wheel. If a wrong number is entered, touch
}to delete the number one digit at
a time, or touch and hold
}to
delete all digits of the number.
Switching a Call to the Cell Phone
(Private Mode)
To switch the call from the cell
phone to hands-free:
1. Touch
0.
2. Touch
0again to switch back
to hands-free.
Turning the Microphone On
and Off
Touch
3to turn the microphone on
or off.
Calling by Redial
To call by using redial:
. Press
b/gon the steering
wheel controls to display the
redial guidance screen.
. Touch
5on the phone screen.
Redialing is not possible when there
is no call history.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-11348464) -
2018 - crc - 9/19/17
Infotainment System 157
Taking Calls
When a phone call comes through
the connected Bluetooth cell phone,
the audio system will be muted or
paused and the phone will ring with
the relevant information displayed.
Press
b/gon the steering wheel
controls, touch
5on the screen,
or press
5on the center stack.
To decline the call, press
$/ion
the steering wheel controls or touch
Reject on the screen.
Using the Contacts Menu
1. Touch contacts on the phone screen.
2. Touch
QorRto scroll through
the list.
3. Touch the phone book entry to call.
4. If there is more than one number associated with the
name, touch the number
to dial. Searching for Contacts Entries
1. Touch contacts on the phone screen.
2. Touch
9on the contacts
screen.
3. Use the keypad to input the name to search. For details,
see “Searching for a Name”
following.
4. Touch the phone book entry to call.
5. If there is more than one number associated with the
name, touch the number
to dial.
When the Bluetooth device and
infotainment system are
successfully paired, the phone book
will download. Some phones may
not download automatically. If this
happens, connect it again or
proceed with the phone book
download on the phone. Searching for a Name
Select characters by using the
keypad on the phone book screen.
As characters are selected, the
names that include those characters
will display on the phone book
screen. As more characters of the
name are entered, the list of
possible names is shortened.
To search for the name Alex:
1. Touch (abc) to select the first character.
2. Touch (jkl) three times to select the second character.
3. Touch (def) two times to select the third character.
4. Touch (wxy) two times to select the fourth character.
Making a Call from Call History 1. Touch Call History on the phone screen.
2. Touch one of the following for:
.
WAll calls history.
.
[Dialed calls.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-11348464) -
2018 - crc - 9/19/17
158 Infotainment System
.YMissed calls.
.
XReceived calls.
3. Select the contact entry to call.
Making a Call with Speed Dial
Numbers
Touch and hold the speed dial
number using the keypad on the
phone screen.
Only speed dial numbers already
stored on the cell phone can be
used for speed dial calls. Up to
two-digit speed dial numbers are
supported.
For two-digit speed dial numbers,
press and hold the second digit to
make a call to the speed dial
number.
Trademarks and
License Agreements
FCC Information
See Radio Frequency Statement
0 310.
Bluetooth
The Bluetooth word mark and logos
are owned by the Bluetooth SIG,
Inc. and any use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
“Made for iPod” and“Made for
iPhone” mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone and has been certified by
the developer to meet Apple
performance standards. iPod and iPhone are trademarks of
Apple Computer, Inc., registered in
the U.S. and other countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com or
www.siriusxm.ca. SiriusXM service
only available in the 48 contiguous
United States and Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM Satellite
Radio.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-11348464) -
2018 - crc - 9/19/17
166 Driving and Operating
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts054.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-11348464) -
2018 - crc - 9/19/17
Driving and Operating 205
If TOP TIER detergent gasoline is
not available, one bottle of GM Fuel
System Treatment Cleaner added to
the fuel tank at every engine oil
change, can help. GM Fuel System
Treatment Cleaner is the only
gasoline additive recommended by
General Motors. It is available at
your dealer.
Filling the Tank
{Warning
Fuel vapors and fuel fires burn
violently and can cause injury or
death.. To help avoid injuries to you
and others, read and follow
all the instructions on the
fuel pump island.
. Turn off the engine when
refueling.
. Keep sparks, flames, and
smoking materials away
from fuel.
(Continued)
Warning (Continued)
.Do not leave the fuel pump
unattended.
. Do not use a cell phone
while refueling.
. Do not re-enter the vehicle
while pumping fuel.
. Keep children away from
the fuel pump and never let
children pump fuel.
. Fuel can spray out if the fuel
cap is opened too quickly.
This spray can happen if the
tank is nearly full, and is
more likely in hot weather.
Open the fuel cap slowly
and wait for any hiss noise
to stop, then unscrew the
cap all the way.
The tethered fuel cap is behind a
hinged fuel door on the passenger
side of the vehicle.
To open the fuel filler door, lift the
fuel door release lever. The lever is
on the floor, on the left front side of
the driver seat. The fuel door is
unlocked when the vehicle is
unlocked. Locking the vehicle locks
the fuel door.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-11348464) -
2018 - crc - 9/19/17
Driving and Operating 207
Warning (Continued)
.Fill the container no more
than 95% full to allow for
expansion.
. Do not smoke, light
matches, or use lighters
while pumping fuel.
. Avoid using cell phones or
other electronic devices.
Trailer Towing
General Towing
Information
The vehicle is neither designed nor
intended to tow a trailer.
Conversions and
Add-Ons
Add-On Electrical
Equipment
{Warning
The Data Link Connector (DLC)
is used for vehicle service
and Emission Inspection/
Maintenance testing. See
Malfunction Indicator Lamp
(Check Engine Light) 0105.
A device connected to the DLC —
such as an aftermarket fleet or
driver-behavior tracking device —
may interfere with vehicle
systems. This could affect vehicle
operation and cause a crash.
Such devices may also access
information stored in the vehicle’s
systems.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-11348464) -
2018 - crc - 9/19/17
300 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 300
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 302
Customer Assistance for Text Telephone (TTY) Users . . . . . 303
Online Owner Center . . . . . . . . . 303
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 304
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 304
Scheduling Service Appointments . . . . . . . . . . . . . . . 306
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 306
Collision Damage Repair . . . . . 307
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 309
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 310
Reporting Safety Defects
Reporting Safety Defects to theUnited States
Government . . . . . . . . . . . . . . . . . 311
Reporting Safety Defects to the Canadian Government . . . . . . 311
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 311
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 312
Event Data Recorders . . . . . . . . 312
OnStar . . . . . . . . . . . . . . . . . . . . . . . 313
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-11348464) -
2018 - crc - 9/19/17
Customer Information 301
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first. STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One