phone CHEVROLET SPARK 2019 Owner's Guide

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-12146335) -
2019 - CRC - 4/26/18
Customer Information 309
.Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner ’s manuals.
. Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle, such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-12146335) -
2019 - CRC - 4/26/18
314 Customer Information
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0309.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 065.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty. Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-12146335) -
2019 - CRC - 4/26/18
OnStar 321
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase.
Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-12146335) -
2019 - CRC - 4/26/18
322 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 315.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-12146335) -
2019 - CRC - 4/26/18
Connected Services 329
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-12146335) -
2019 - CRC - 4/26/18
Index 333
Child RestraintsInfants and Young Children . . . . . 74
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 79
Older Children . . . . . . . . . . . . . . . . . . 72
Securing . . . . . . . . . . . . . . . . . . . . 86, 88
Systems . . . . . . . . . . . . . . . . . . . . . . . . 76
Circuit Breakers . . . . . . . . . . . . . . . . 242
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 280
Interior Care . . . . . . . . . . . . . . . . . . 285
Climate Control Systems . . . . . . . 159 Air Conditioning . . . . . . . . . . . . . . 159
Heating . . . . . . . . . . . . . . . . . . . . . . . 159
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cluster, Instrument . . . . . . . . . . . . . 100
Clutch, Hydraulic . . . . . . . . . . . . . . . 222
Collision Damage Repair . . . . . . . 312
Compact Spare Tire . . . . . . . . . . . . 272
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 92
Compass . . . . . . . . . . . . . . . . . . . . . . . . 98
Connected Services Connections . . . . . . . . . . . . . . . . . . 328
Diagnostics . . . . . . . . . . . . . . . . . . . 330
Navigation . . . . . . . . . . . . . . . . . . . . 327
Connections Connected Services . . . . . . . . . . 328 Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 193
Control of a Vehicle . . . . . . . . . . . . . 166
Convex Mirrors . . . . . . . . . . . . . . . . . . 41
Coolant Engine Temperature
Warning Light . . . . . . . . . . . . . . . . 111
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 159
Cooling System . . . . . . . . . . . . . . . . . 224
Courtesy Lamps . . . . . . . . . . . . . . . . 129
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 311
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Covers
Wheel . . . . . . . . . . . . . . . . . . . . . . . . 263
Cruise Control . . . . . . . . . . . . . . . . . . 195 Light . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Customer Assistance . . . . . . . . . . . 308 Offices . . . . . . . . . . . . . . . . . . . . . . . . 307
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 308
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . 315
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 305D
Damage Repair, Collision . . . . . . . 312
Danger, Warning, and Caution . . . . 2
Data CollectionOnStar . . . . . . . . . . . . . . . . . . . . . . . 318
Data Recorders, Event . . . . . . . . . 317
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 126
Defensive Driving . . . . . . . . . . . . . . . 165
Delayed Locking . . . . . . . . . . . . . . . . . 35
Diagnostics Connected Services . . . . . . . . . . 330
Distracted Driving . . . . . . . . . . . . . . . 165
Dome Lamps . . . . . . . . . . . . . . . . . . . 129
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . .114
Delayed Locking . . . . . . . . . . . . . . . . 35
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Power Locks . . . . . . . . . . . . . . . . . . . . 34
Drive Belt Routing, Engine . . . . . . 304
Driver Assistance Systems . . . . . 197
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 114
Driving
Defensive . . . . . . . . . . . . . . . . . . . . . 165
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 166
For Better Fuel Economy . . . . . . . 23
Hill and Mountain Roads . . . . . . 169

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-12146335) -
2019 - CRC - 4/26/18
338 Index
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Passenger Sensing System . . . . . 66
Perchlorate Materials Requirements, California . . . . . . 214
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 121
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 151
Bluetooth . . . . . . . . . . . . . . . . 146, 147
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 34
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . 130
Reduced Engine Light . . . . . . . . .113
Retained Accessory (RAP) . . . 183
Windows . . . . . . . . . . . . . . . . . . . . . . . 43
Power Steering Warning Lights . . . . . . . . . . . . . . . . . . . . . . . . . 109
Pregnancy, Using Seat Belts . . . . 58
Privacy Vehicle Data Recording . . . . . . . 317
Program Courtesy Transportation . . . . . . .311 Prohibited Fuels . . . . . . . . . . . . . . . . 207
Proposition
65 Warning,
California . . . . . . . . . . . .213, 231, 273, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 315
R
Radio Frequency Statement . . . . 315
Radio Reception . . . . . . . . . . . . . . . . 139
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . 137
Satellite . . . . . . . . . . . . . . . . . . . . . . . 139
Reading Lamps . . . . . . . . . . . . . . . . . 130
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 51
Rear Vision Camera (RVC) . . . . . 199
Rear Window Washer/Wiper . . . . . 97
Rearview Mirrors . . . . . . . . . . . . . . . . 42
Reclining Seatbacks . . . . . . . . . . . . . 49
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 299
Records Maintenance . . . . . . . . . . . . . . . . . . 301
Recreational Vehicle Towing . . . . 277
Reduced Engine Power Light . . . 113 Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 309
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 27, 29
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 72
Maintenance . . . . . . . . . . . . . . . . . . 300
Replacing Airbag System . . . . . . . . 72
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 86
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . . . 60
Reporting Safety Defects Canadian Government . . . . . . . . 316
General Motors . . . . . . . . . . . . . . . 317
U.S. Government . . . . . . . . . . . . . 316
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 78
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 183
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 168
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 309
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 44
Roof Rack System . . . . . . . . . . . . . . . 93
Rotation, Tires . . . . . . . . . . . . . . . . . . 259

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-12146335) -
2019 - CRC - 4/26/18
340 Index
SystemForward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 202
Roof Rack . . . . . . . . . . . . . . . . . . . . . . 93
Systems Driver Assistance . . . . . . . . . . . . . 197
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 102
TaillampsBulb Replacement . . . . . . . . . . . . 240
Text Telephone (TTY) Users . . . . 308
Theft-Deterrent Systems . . . . . 39, 40
Immobilizer . . . . . . . . . . . . . . . . . . . . . 39
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247 All-Season . . . . . . . . . . . . . . . . . . . . 248
Buying New Tires . . . . . . . . . . . . . 261
Chains . . . . . . . . . . . . . . . . . . . . . . . . 266
Changing . . . . . . . . . . . . . . . . . . . . . 267
Compact Spare . . . . . . . . . . . . . . . 272
Designations . . . . . . . . . . . . . . . . . 251
Different Size . . . . . . . . . . . . . . . . . 263
If a Tire Goes Flat . . . . . . . . . . . . 266
Inspection . . . . . . . . . . . . . . . . . . . . 259
Pressure . . . . . . . . . . . . . . . . . . . . . . 254
Pressure Light . . . . . . . . . . . . . . . . . 111
Pressure Monitor Operation . . 256 Tires (cont'd)
Pressure Monitor System . . . . . 255
Rotation . . . . . . . . . . . . . . . . . . . . . . 259
Sidewall Labeling . . . . . . . . . . . . . 249
Terminology and Definitions . . 251
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 263
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 265
Wheel Replacement . . . . . . . . . . 265
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 260
Winter . . . . . . . . . . . . . . . . . . . . . . . . 248
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 206
Towing
General Information . . . . . . . . . . 210
Recreational Vehicle . . . . . . . . . . 277
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 276
Traction Control System(TCS)/StabiliTrak Light . . . . . . .110
Off Light . . . . . . . . . . . . . . . . . . . . . . .110
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . 193
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 157
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 186 Transmission (cont'd)
Fluid, Automatic . . . . . . . . . . . . . . 221
Fluid, Manual . . . . . . . . . . . . . . . . . 222
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 311
Trip Odometer . . . . . . . . . . . . . . . . . . 102
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 128
Turn Signal
Bulb Replacement . . . . . . . . . . . . 240
U
Ultrasonic Parking SensorLight . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Uniform Tire Quality Grading . . . 263
Up-Shift Light . . . . . . . . . . . . . . . . . . . 109
USB Port . . . . . . . . . . . . . . . . . . . . . . . 140
Using the System . . . . . . . . . . . . . . . 135
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 38
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 166
Identification Number (VIN) . . . 302
Load Limits . . . . . . . . . . . . . . . . . . . 171
Messages . . . . . . . . . . . . . . . 119, 120
Personalization . . . . . . . . . . . . . . . 121