phone CHEVROLET SS 2014 Repair Manual

Black plate (10,1)Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-6014851) - 2014 -
1st Edition - 8/22/13
13-10 Customer Information
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13-5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3-19.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
ProCarManuals.com

Black plate (15,1)Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-6014851) - 2014 -
1st Edition - 8/22/13
Customer Information 13-15
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Infotainment System
Using the navigation system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See the
infotainment manual for information
on stored data and for deletion
instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or recordpersonal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
ProCarManuals.com

Black plate (6,1)Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-6014851) - 2014 -
1st Edition - 8/22/13
14-6 OnStar
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of thevehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
See
Radio Frequency Statement on
page 13-15.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com (U.S.) or OnStar.ca
(Canada)
The website provides access to
account information, allows
management of the OnStar
subscription, and viewing of videos
of each service. Get subscription
plan pricing and sign up for OnStar
Vehicle Diagnostics. Click on the
“My Account”
tab on the home
page. The website navigation and
services provided may vary by
country.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
ProCarManuals.com

Black plate (3,1)Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-6014851) - 2014 -
1st Edition - 8/22/13
INDEX i-3
ControlTraction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 9-30
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convenience Net . . . . . . . . . . . . . . . 4-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-16
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-12
Engine Temperature Gauge . . . 5-9
Cooling System . . . . . . . . . . . . . . . 10-11 Engine Messages . . . . . . . . . . . . 5-27
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . 13-7
Cruise Control . . . . . . . . . . . . . . . . . 9-32 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Messages . . . . . . . . . . . . . . . . . . . . 5-27
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-4 Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-4
Customer Information Service PublicationsOrdering Information . . . . . . .13-11
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . 13-1D
Damage Repair, Collision . . . . . . 13-9
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iii
Data Recorders, Event . . . . . . . 13-14
Database Coverage Explanations . . . . . . . . . . . . . . . . . 7-68
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-2
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . 2-11
Destination Download, OnStar
®. . . . . . . . . . . . . . . . . . . . . . 7-59
Destination, Navigation . . . . . . . . 7-48
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 7-40
USB . . . . . . . . . . . . . . . . . . . . . . . . . . 7-34
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-4
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 5-20
Ajar Messages . . . . . . . . . . . . . . . 5-27
Delayed Locking . . . . . . . . . . . . . . 2-11 Door (cont'd)
Locks . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Power Locks . . . . . . . . . . . . . . . . . . 2-11
Rear Seat Pass-Through . . . . . . 3-7
Drive Belt Routing, Engine . . . . . 12-3
Driver Assistance Systems . . . . 9-35
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-21
Driving
Assistance Systems . . . . . . . . . . 9-40
Competitive . . . . . . . . . . . . . . . . . . . 9-31
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-18
Highway Hypnosis . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . 9-7
If the Vehicle is Stuck . . . . . . . . . 9-10
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-4
Vehicle Load Limits . . . . . . . . . . . 9-10
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 8-1
ProCarManuals.com

Black plate (8,1)Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-6014851) - 2014 -
1st Edition - 8/22/13
i-8 INDEX
O
Object Detection SystemMessages . . . . . . . . . . . . . . . . . . . . 5-29
Odometer . . . . . . . . . . . . . . . . . . . . . . . 5-8 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-4
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Engine Oil Life System . . . . . . . 10-8
Messages . . . . . . . . . . . . . . . . . . . . 5-28
Pressure Light . . . . . . . . . . . . . . . . 5-18
Older Children, Restraints . . . . . 3-26
Online Owner Center . . . . . . . . . . 13-4
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-19
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-3
OnStar®Destination
Download . . . . . . . . . . . . . . . . . . . . 7-59
OnStar
®Diagnostics . . . . . . . . . . . 14-5
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2 Ordering
Service Publications . . . . . . . . .13-11
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Overheating, Engine . . . . . . . . . . 10-16
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
P
Pandora Internet Radio . . . . . . . . 7-22
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 9-18
Shifting Out of . . . . . . . . . . . . . . . . 9-19
Parking Brake and P (Park)Mechanism Check . . . . . . . . 10-23
Over Things That Burn . . . . . . . 9-21
Parking or Backing
Assistance Systems . . . . . . . . . . 9-36
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-11
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Passenger Sensing System . . . 3-20
Perchlorate Materials Requirements, California . . . . . 10-2 Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-33
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-75
Pictures . . . . . . . . . . . . . . . . . . . . . . . 7-31
Power Door Locks . . . . . . . . . . . . . . . . . . . 2-11
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Protection, Battery . . . . . . . . . . . . . 6-5
Retained Accessory (RAP) . . . 9-18
Seat Adjustment . . . . . . . . . . . . . . . 3-3
Windows . . . . . . . . . . . . . . . . . . . . . 2-18
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Privacy
Radio FrequencyIdentification (RFID) . . . . . . . 13-15
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . 7-67
Program
Courtesy Transportation . . . . . . 13-7
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
ProCarManuals.com

Black plate (11,1)Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-6014851) - 2014 -
1st Edition - 8/22/13
INDEX i-11
Symbols, Navigation . . . . . . . . . . . 7-46
SystemForward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 9-40
Infotainment . . . . . . . . . . . . 7-2, 13-15
System Needs Service . . . . . . . . 7-68
Systems Driver Assistance . . . . . . . . . . . . . 9-35
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 5-8
Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-82
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-15Immobilizer . . . . . . . . . . . . . . . . . . . 2-15
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Tires Buying New Tires . . . . . . . . . . . 10-49
Chains . . . . . . . . . . . . . . . . . . . . . . 10-53
Changing . . . . . . . . . . . . . . . . . . . 10-63
Designations . . . . . . . . . . . . . . . 10-37
Different Size . . . . . . . . . . . . . . . 10-50
Full-Size Spare . . . . . . . . . . . . . 10-68
If a Tire Goes Flat . . . . . . . . . . 10-54
Inflation Monitor System . . . . 10-43
Inspection . . . . . . . . . . . . . . . . . . 10-46 Tires (cont'd)
Low Profile . . . . . . . . . . . . . . . . . 10-35
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Pressure Light . . . . . . . . . . . . . . . . 5-18
Pressure Monitor System . . . 10-42
Rotation . . . . . . . . . . . . . . . . . . . . 10-47
Sealant and
Compressor Kit . . . . . . . . . . . 10-56
Sealant and Compressor
Kit, Storing . . . . . . . . . . . . . . . . 10-62
Sidewall Labeling . . . . . . . . . . . 10-36
Terminology and Definitions . . . . . . . . . . . . . . . . . 10-38
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-51
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-52
Wheel Replacement . . . . . . . . 10-52
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-48
Winter . . . . . . . . . . . . . . . . . . . . . . 10-35
Towing Recreational Vehicle . . . . . . . . 10-72
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-50
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-71 Track Events and
Competitive Driving . . . . . . . . . . . 9-5
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 5-18
Limited-Slip Rear Axle . . . . . . . . 9-32
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-17
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 9-30
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-50
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-22
Fluid, Automatic . . . . . . . . . . . . . . 10-9
Messages . . . . . . . . . . . . . . . . . . . . 5-32
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . 13-7
Trip Odometer . . . . . . . . . . . . . . . . . . 5-8
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-3
ProCarManuals.com