CHEVROLET SUBURBAN 2011 10.G Owners Manual

Black plate (11,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Infotainment System 7-11
Adding and Removing Categories
Categories cannot be added or
removed while the vehicle is moving
faster than 8 km/h (5 mph).
To add or remove a category:
1. Press the MENU button.
2. Press the softkey located belowthe XM CAT tab.
3. Turn the
fknob to display the
category to add or remove.
4. Press the softkey located under the Add or Remove tab.
To restore all removed
categories, press the softkey
under the Restore All tab.
5. Repeat the steps to remove more categories.
Storing XM Channels
Drivers are encouraged to store XM
channels while the vehicle is
parked; see Defensive Driving on
page 9‑2. Tune to stored radio
stations using the presets, favorites
button, and steering wheel controls,
if the vehicle has this feature.
Up to 36 stations can be
programmed as favorites using the
six softkeys below the radio station
frequency tabs and by using the
FAV button. Press the FAV button to
go through up to six pages of
favorites, each having six favorite
stations available per page. Each
page of favorites can contain any
combination of AM, FM, or XM,
if equipped, stations.
Storing an XM Channel as a
Favorite
To store a station as a favorite:
1. Tune to an XM channel.
2. Press the FAV button to display the page where the station will
be stored. 3. Press and hold one of the six
softkeys until a beep sounds.
4. Repeat Steps 1 through 3 to store additional radio stations.
The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages:
1. Press the MENU button.
2. Press the softkey located below the FAV 1-6 tab.
3. Select the number of favorites pages by pressing the softkey
located below the displayed
page numbers.
4. Press the FAV button, or let the menu time out, to return to the
original main radio screen
showing the radio station
frequency tabs and to begin the
process of programming
favorites.

Black plate (12,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
7-12 Infotainment System
XM Radio Messages
XL (Explicit Language
Channels):These channels, or any
others, can be blocked at a
customer's request, by calling
1-800-929‐2100.
XM Updating: The encryption code
in the receiver is being updated, and
no action is required. This process
should take no longer than
30 seconds.
No XM Signal: The system is
functioning correctly, but the vehicle
is in a location that is blocking the
XM signal. When the vehicle is
moved into an open area, the signal
should return.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed. This
message should disappear shortly.
Channel Off Air: This channel is
not currently in service. Tune in to
another channel. Channel Unauth :
This channel is
blocked or cannot be received with
your XM subscription package.
Channel Unavail: This previously
assigned channel is no longer
assigned. Tune to another station.
If this station was one of the
presets, choose another station for
that preset button.
No Artist Info: No artist
information is available at this time
on this channel. The system is
working properly.
No Title Info: No song title
information is available at this time
on this channel. The system is
working properly.
No CAT Info: No category
information is available at this time
on this channel. The system is
working properly.
No Information: No text or
informational messages are
available at this time on this
channel. The system is working
properly. CAT Not Found:
There are no
channels available for the selected
category. The system is working
properly.
XM Theftlocked: The XM receiver
in the vehicle could have previously
been in another vehicle. For security
purposes, XM receivers cannot be
swapped between vehicles. If this
message is received after having
the vehicle serviced, check with
your dealer.
XM Radio ID: If tuned to channel 0,
this message alternates with the XM
Radio eight‐digit radio ID label. This
label is needed to activate the
service.
Unknown: If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer.
Check Antenna: If this message
does not clear within a short period
of time, the receiver or antenna
could have a fault. Consult with your
dealer.

Black plate (13,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Infotainment System 7-13
Check XM Receivr:If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with your
dealer.
XM Not Available: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
No Subscription Please Renew:
The XM subscription needs to be
reactivated. Contact XM at
www.xmradio.com or call
1-800-929-2100.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM signals only reach about
16 to 65 km (10 to 40 miles).
Although the radio has a built-in
electronic circuit that automatically
works to reduce interference, some
static can occur, especially around
tall buildings or hills, causing the
sound to fade in and out.
XM™ Satellite Radio Service
XM Satellite Radio Service gives
digital radio reception from coast to
coast in the 48 contiguous United
States, and in Canada. Just as with
FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the XM signal for a period of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.

Black plate (14,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
7-14 Infotainment System
Rear Side Window
Antenna
The AM-FM antenna is located in
the passenger rear side windows.
Make sure the inside surfaces of the
rear side windows are not scratched
and that the lines on the glass are
not damaged. If the inside surfaces
are damaged, they could interfere
with radio reception.
If a cellular telephone antenna
needs to be attached to the glass,
make sure that the grid lines for the
AM-FM antenna are not damaged.
There is enough space between the
grid lines to attach a cellular
telephone antenna without
interfering with radio reception.Notice:
Using a razor blade or
sharp object to clear the inside of
the rear side windows may affect
radio reception or damage the
rear side window antenna.
Repairs would not be covered by
the warranty. Do not clear the
inside of the rear side windows
with sharp objects.
Notice: Do not apply aftermarket
glass tinting with metallic film.
The metallic film in some tinting
materials will interfere with or
distort the incoming radio
reception. Any damage caused to
the antenna due to metallic tinting
materials will not be covered by
the warranty.
Satellite Radio Antenna
The XM Satellite Radio antenna is
located on the roof of the vehicle.
Keep the antenna clear of
obstructions for clear radio
reception.
If the vehicle has a sunroof, the
performance of the XM system
(if equipped) may be affected if the
sunroof is open.

Black plate (15,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Infotainment System 7-15
Audio Players
CD Player
Care of the CD Player
Do not add any label to a CD.
It could get caught in the CD. If a
CD is recorded on a personal
computer and a description label is
needed, try labeling the top of the
recorded CD with a marking pen.
The use of CD lens cleaners for
CDs is not advised, due to the risk
of contaminating the lens of the CD
optics with lubricants internal to the
CD player mechanism.
Notice:If a label is added to a
CD, or more than one CD is
inserted into the slot at a time,
or an attempt is made to play
scratched or damaged CDs, the
CD player could be damaged.
While using the CD player, use
only CDs in good condition
without any label, load one CD at
a time, and keep the CD player and the loading slot free of
foreign materials, liquids, and
debris.
If an error displays, see
“
Messages” later in this section.Care of CDs
If playing a CD-R, the sound quality
can be reduced due to CD-R or
CD-RW quality, the method of
recording, the quality of the music
that has been recorded, and the
way the CD-R or CD-RW has been
handled. Handle them carefully.
Store CD-R(s) or CD-RW(s) in their
original cases or other protective
cases and away from direct sunlight
and dust. The CD player scans the
bottom surface of the disc. If the
surface of a CD is damaged, such
as cracked, broken, or scratched,
the CD does not play properly or not
at all. Do not touch the bottom side
of a CD while handling it; this could
damage the surface. Pick up CDs
by grasping the outer edges or the
edge of the hole and the outer edge. If the surface of a CD is soiled,
clean it with a soft, lint free cloth or
dampen a clean, soft cloth in a mild,
neutral detergent solution mixed
with water. Make sure the wiping
process starts from the center to
the edge.Inserting a CD
Insert a CD partway into the slot,
label side up. The player pulls it in
and the CD should begin playing.
Ejecting a CD
ZEJECT:
Press and release to
eject the disc. Remove the CD
when Remove Disc displays. If the
disc is not removed, after several
seconds, the disc is automatically
pulled back into the player.

Black plate (16,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
7-16 Infotainment System
Playing a CD
If the ignition or radio is turned off,
with a CD in the player, it stays in
the player. When the ignition or
radio is turned on, the CD starts
playing where it stopped, if it was
the last selected audio source. The
CD is controlled by the buttons on
the radio faceplate or by the RSA
unit. SeeRear Seat Audio (RSA)
System on page 7‑46 for more
information.
When a CD is inserted, the CD
symbol displays on the left side of
the radio display. As each new track
starts to play, the track number
displays.
The CD player can play the smaller
8 cm (3 inch) single CDs with an
adapter ring. Full-size CDs and the
smaller CDs are loaded in the same
manner.
CD/AUX (CD/Auxiliary): Press to
cycle through CD or Auxiliary when
listening to the radio. The CD icon
and a message showing the disc
and/or track number displays when a CD is in the player. Press again
and the system automatically
searches for an auxiliary input
device, see,
Auxiliary Devices on
page 7‑31 for more information. If a
portable audio player is not
connected, “No Input Device Found”
displays.
4(Information): Press to display
additional text information related to
the current song. If information is
available, the song title information
displays on the top line of the
display and artist information
displays on the bottom line. When
information is not available, “NO
INFO” displays.
f(Tune): Turn to select tracks on
the CD that is currently playing.
©SEEK: Press to go to the start of
the current track, if more than ten
seconds on the CD have played.
Press to go to the previous track if
less than ten seconds on the CD
have played. Press and hold, or press multiple
times to continue moving backward
through the tracks on the CD.
¨SEEK:
Press to go to the next
track.
Press and hold, or press multiple
times to continue moving forward
through the tracks on the CD.
sREV (Fast Reverse): Press
and hold to reverse playback quickly
within a track.
\FWD (Fast Forward): Press
and hold to advance playback
quickly within a track.
RDM (Random): Press to listen to
tracks in random, rather than
sequential order. To use random:
1. Press the softkey positioned under the RDM tab until Random
Current Disc displays.
2. Press the softkey again to turn off random play.

Black plate (17,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Infotainment System 7-17
MP3 Supported Files
The Radio with CD (MP3) and the
Radio with USB and CD (MP3),
have the capability of playing an
MP3 CD-R or CD-RW disc.
Format
Radios that have the capability of
playing MP3s can play .mp3 or .wma
files that were recorded onto a
CD-R or CD-RW disc. The files can
be recorded with the following fixed
bit rates: 32 kbps, 40 kbps, 56 kbps,
64 kbps, 80 kbps, 96 kbps, 112 kbps,
128 kbps, 160 kbps, 192 kbps,
224 kbps, 256 kbps, and 320 kbps or
a variable bit rate.
Compressed Audio or Mixed Mode
Discs
The radio can play discs that
contain both uncompressed CD
audio and MP3 files. If both
formats are on the disc, the radio
reads all MP3 files first, then the
uncompressed CD audio files.CD‐R or CD‐RW Supported File
and Folder Structure
The radio supports:
.Up to 50 folders.
.Up to 8 folders in depth.
.Up to 50 playlists.
.Up to 255 files.
.Playlists with an .m3u or .wpl
extension.
.Files with an .mp3, .wma, or .cda
file extension.
Root Directory
The root directory is treated as a
folder. Files are stored in the root
directory when the disc or storage
device does not contain folders.
Files accessed from the root
directory of a CD display as
F1 ROOT.
Empty Folder
Folders that do not contain files are
skipped, and the player advances to
the next folder that contains files. Order of Play
Compressed audio files are
accessed in the following order:
.Playlists (Px).
.Files stored in the root directory.
.Files stored in folders in the root
directory.
Tracks are played in the following
order:
.Play begins from the first track in
the first playlist and continues
sequentially through all tracks in
each playlist. When the last
track of the last playlist has
played, play continues from the
first track of the first playlist.
.Play begins from the first track in
the first folder and continues
sequentially through all tracks in
each folder. When the last track
of the last folder has played,
play continues from the first
track of the first folder.

Black plate (18,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
7-18 Infotainment System
File System and Naming
The song name that displays is the
song name that is contained in the
ID3 tag. If the song name is not
present in the ID3 tag, then the
radio displays the file name without
the extension (such as .mp3) as the
track name.
Track names longer than
32 characters or four pages are
shortened. The display does not
show parts of words on the last
page of text and the extension of
the filename is not displayed.
Preprogrammed Playlists
CDs that have preprogrammed
playlists that were created using
WinAmp™, MusicMatch™, or Real
Jukebox™software can be
accessed, however, there is no
playlist editing capability using the
radio. These playlists are treated as
special folders containing
compressed audio song files. Playlists that have an .m3u or .pls
file extension and are stored on a
USB device may be supported by
the radio with a USB port.
Playlists can be changed by using
the softkeys below the
S
cand
c Ttabs, thefknob,
the
©SEEK button or the¨SEEK
button. An MP3 CD-R or CD-RW
that has been recorded without
using file folders can be played. If a
CD-R or CD-RW contains more than
the maximum of 50 folders,
15 playlists, and 512 folders and
files, the player allows access and
navigates up to the maximum, but
all items over the maximum are not
accessible.
Playing an MP3
4(Information): Press to display
additional text information related to
the current song. If information is
available, the song title information
displays on the top line of the
display and artist information displays on the bottom line. When
information is not available,
“NO
INFO” displays.
f(Tune): Turn to select MP3 files
on the CD currently playing.
©SEEK: Press to go to the start of
the track, if more than ten seconds
have played. Press and hold or
press multiple times to continue
moving backward through tracks.
¨SEEK: Press to go to the next
track. Press and hold or press
multiple times to continue moving
forward through tracks.
sREV (Reverse): Press and hold
to reverse playback quickly. Sound
is heard at a reduced volume and
the elapsed time of the file displays.
Release
sREV to resume playing.
\FWD (Fast Forward): Press
and hold to advance playback
quickly. Sound is heard at a reduced
volume and the elapsed time of the
file displays. Release
\FWD to
resume playing. The elapsed time of
the file displays.

Black plate (19,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Infotainment System 7-19
Sc(Previous Folder): Press
the softkey below the
S ctab to
go to the first track in the previous
folder.
c T(Next Folder): Press the
softkey below the
c Ttab to go to
the first track in the next folder.
RDM (Random): Press to listen to
tracks in random, rather than
sequential order. To use random:
1. Press the softkey positioned
under the RDM tab until Random
Current Disc displays.
2. Press the softkey again to turn off random play.
h(Music Navigator): Press the
softkey below the
htab to have
the files played in order by artist or
album. The player scans the disc to
sort the files by artist and album ID3
tag information. It can take several
minutes to scan the disc depending
on the number of files on the disc.
The radio may begin playing while it
is scanning in the background. When the scan is finished, the disc
begins playing files in order by
artist. The current artist playing is
shown on the second line of the
display. Once all songs by that artist
are played, the player moves to the
next artist in alphabetical order and
begins playing files by that artist.
To listen to files by another artist,
press the softkey located below
either arrow tab. The disc goes to
the next or previous artist in
alphabetical order. Continue
pressing either softkey below the
arrow tab until the desired artist
displays.
To change from playback by artist to
playback by album:
1. Press the softkey located below
the Sort By tab.
2. Press one of the softkeys below the album tab from the sort
screen.
3. Press the softkey below the back tab to return to the main
music navigator screen. The album name displays on the
second line between the arrows and
songs from the current album
begins to play. Once all songs from
that album have played, the player
moves to the next album in
alphabetical order on the CD and
begins playing MP3 files from that
album.
To exit music navigator mode, press
the softkey below the Back tab to
return to normal MP3 playback.
CD Player Messages
CHECK DISC:
If this message
displays and/or the CD ejects, it
could be for one of the following
reasons:
.It is very hot. When the
temperature returns to normal,
the CD should play.
.The road is very rough. When
the road becomes smoother, the
CD should play.
.The CD is dirty, scratched, wet,
or upside down.

Black plate (20,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
7-20 Infotainment System
.The air is very humid. If so, wait
about an hour and try again.
.There could have been a
problem while burning the CD.
.The label could be caught in the
CD player.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer. If the radio
displays an error message, write it
down and provide it to your dealer
when reporting the problem.
CD/DVD Player
Care of the CD and DVD Player
Do not add any label to a disc.
It could get caught in the CD or
DVD player. If a disc is recorded on
a personal computer and a
description label is needed, try
labeling the top of the recorded disc
with a marking pen. The use of CD/DVD lens cleaners is
not advised, due to the risk of
contaminating the lens of the optics
with lubricants internal to the CD
and DVD player mechanism.
Notice:
If a label is added to a
CD, or more than one CD is
inserted into the slot at a time,
or an attempt is made to play
scratched or damaged CDs, the
CD player could be damaged.
While using the CD player, use
only CDs in good condition
without any label, load one CD at
a time, and keep the CD player
and the loading slot free of
foreign materials, liquids, and
debris.
If an error displays, see “CD
Messages” later in this section.Care of CDs and DVDs
If playing a CD-R or CD-RW, the
sound quality can be reduced due to
CD-R or CD-RW quality, the method
of recording, the quality of the music
that has been recorded, and the
way the CD-R or CD-RW has been handled. Handle them carefully.
Store CD-Rs or CD-RWs in their
original cases or other protective
cases and away from direct sunlight
and dust. The CD or DVD player
scans the bottom surface of the
disc. If the surface of a disc is
damaged, such as cracked, broken,
or scratched, the disc does not play
properly or not at all. Do not touch
the bottom side of a disc while
handling it; this could damage the
surface. Pick up discs by grasping
the outer edges or the edge of the
hole and the outer edge.
If the surface of a disc is soiled,
clean it with a soft, lint‐free cloth or
dampen a clean, soft cloth in a mild,
neutral detergent solution mixed
with water. Make sure the wiping
process starts from the center to
the edge.