CHEVROLET SUBURBAN 2011 10.G Owners Manual

Black plate (101,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Vehicle Care 10-101
Tires
To clean the tires, use a stiff brush
with tire cleaner.
Notice:Using petroleum-based
tire dressing products on the
vehicle may damage the paint
finish and/or tires. When applying
a tire dressing, always wipe off
any overspray from all painted
surfaces on the vehicle.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Any stone chips, fractures or deep
scratches in the finish should be
repaired right away. Bare metal will
corrode quickly and may develop
into major repair expense.
Minor chips and scratches can be
repaired with touch-up materials
available from your dealer. Larger
areas of finish damage can be
corrected in your dealer's body and
paint shop.
Underbody Maintenance
Chemicals used for ice and snow
removal and dust control can collect
on the underbody. If these are not
removed, corrosion and rust can
develop on the underbody parts
such as fuel lines, frame, floor pan,
and exhaust system even though
they have corrosion protection.
At least every spring, flush these
materials from the underbody with
plain water. Clean any areas where
mud and debris can collect. Dirt
packed in close areas of the frame should be loosened before being
flushed. Your dealer or an
underbody car washing system
can do this.
Chemical Paint Spotting
Some weather and atmospheric
conditions can create a chemical
fallout. Airborne pollutants can fall
upon and attack painted surfaces on
the vehicle. This damage can take
two forms: blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface.
Although no defect in the paint job
causes this, we will repair, at no
charge to the owner, the surfaces of
new vehicles damaged by this
fallout condition within 12 months or
20 000 km (12,000 miles) of
purchase, whichever occurs first.

Black plate (102,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
10-102 Vehicle Care
Interior Care
The vehicle's interior will continue to
look its best if it is cleaned often.
Although not always visible, dust
and dirt can accumulate on the
upholstery. Dirt can damage
carpet, fabric, leather, and plastic
surfaces. Regular vacuuming is
recommended to remove particles
from the upholstery. It is important to
keep the upholstery from becoming
and remaining heavily soiled. Soils
should be removed as quickly as
possible. The vehicle's interior may
experience extremes of heat that
could cause stains to set rapidly.
Lighter colored interiors may require
more frequent cleaning. Use care
because newspapers and garments
that transfer color to home
furnishings may also transfer color
to the vehicle's interior.
When cleaning the vehicle's interior,
only use cleaners specifically
designed for the surfaces being
cleaned. Permanent damage may
result from using cleaners onsurfaces for which they were not
intended. Use glass cleaner only on
glass. Remove any accidental
over-spray from other surfaces
immediately. To prevent over-spray,
apply cleaner directly to the
cleaning cloth.
Notice:
Using abrasive cleaners
when cleaning glass surfaces on
the vehicle, could scratch the
glass and/or cause damage to the
rear window defogger. When
cleaning the glass on the vehicle,
use only a soft cloth and glass
cleaner.
Many cleaners contain solvents that
may become concentrated in the
vehicle's breathing space. Before
using cleaners, read and adhere to
all safety instructions on the label.
While cleaning the vehicle's interior,
maintain adequate ventilation by
opening the vehicle's doors and
windows.
Dust may be removed from small
buttons and knobs using a small
brush with soft bristles. Products that remove odors from
the vehicle's upholstery and clean
the vehicle's glass can be obtained
from your dealer.
Do not clean the vehicle using:
.A knife or any other sharp object
to remove a soil from any interior
surface.
.A stiff brush. It can cause
damage to the vehicle's interior
surfaces.
.Heavy pressure or aggressive
rubbing with a cleaning cloth.
Use of heavy pressure can
damage the interior and does
not improve the effectiveness of
soil removal.
.Laundry detergents or
dishwashing soaps with
degreasers can leave residue
that streaks and attracts dirt. For
liquid cleaners, about 20 drops
per gallon (3.78 L) of water is a
good guide. Use only mild,
neutral-pH soaps.

Black plate (103,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Vehicle Care 10-103
.Too much cleaner that saturates
the upholstery.
.Organic solvents such as
naptha, alcohol, etc. that can
damage the vehicle's interior.
Fabric/Carpet
Use a vacuum cleaner with a soft
brush attachment frequently to
remove dust and loose dirt.
A canister vacuum with a beater bar
in the nozzle may only be used on
floor carpet and carpeted floor mats.
For any soil, always try to remove it
first with plain water or club soda.
Before cleaning, gently remove as
much of the soil as possible using
one of the following techniques:
.For liquids: gently blot the
remaining soil with a paper
towel. Allow the soil to absorb
into the paper towel until no
more can be removed.
.For solid dry soils: remove as
much as possible and then
vacuum.To clean:
1. Saturate a lint-free, clean white
cloth with water or club soda.
2. Wring the cloth to remove excess moisture.
3. Start on the outside edge of the soil and gently rub toward the
center. Continue cleaning, using
a clean area of the cloth each
time it becomes soiled.
4. Continue to gently rub the soiled area until the cleaning cloth
remains clean.
5. If the soil is not completely removed, use a mild soap
solution and repeat the cleaning
process that was used with plain
water.
If any of the soil remains, a
commercial fabric cleaner or spot
lifter may be necessary. When a
commercial upholstery cleaner or
spot lifter is to be used, test a small
hidden area for colorfastness first. If the locally cleaned area gives any
impression that a ring formation may
result, clean the entire surface.
After the cleaning process has been
completed, a paper towel can be
used to blot excess moisture from
the fabric or carpet.
Leather
Leather, and lighter colored leather
in particular, will need more frequent
cleaning to prevent the buildup of
dust, dirt, and colors transferred
from other items so that these do
not become permanent stains.
To remove dust, a soft cloth
dampened with water can be used.
If a more thorough cleaning is
necessary, a soft cloth dampened
with a mild soap solution can be
used. Your dealer has a GM
approved leather cleaner available
that provides superior cleaning
performance when used regularly
on finished automotive leathers.

Black plate (104,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
10-104 Vehicle Care
Allow the leather to dry naturally. Do
not use heat, steam, spot lifters or
spot removers, or shoe polish on
leather. Many commercial leather
cleaners and coatings that are sold
to preserve and protect leather
may permanently change the
appearance and feel of the leather
and are not recommended. Do not
use silicone or wax-based products,
or those containing organic solvents
to clean the vehicle's interior
because they can alter the
appearance by increasing the gloss
in a non-uniform manner.
Instrument Panel, Vinyl and
other Plastic Surfaces
A soft cloth dampened with water
may be used to remove dust. If a
more thorough cleaning is
necessary, a clean soft cloth
dampened with a mild soap solution
can be used to gently remove dust
and dirt. Never use spot lifters or
removers on plastic surfaces. Many
commercial cleaners and coatingsthat are sold to preserve and
protect soft plastic surfaces
may permanently change the
appearance and feel of the interior
and are not recommended. Do not
use silicone or wax-based products,
or those containing organic solvents
to clean the vehicle's interior
because they can alter the
appearance by increasing the gloss
in a non-uniform manner.
Some commercial products may
increase gloss on the instrument
panel. The increase in gloss may
cause annoying reflections in the
windshield and even make it difficult
to see through the windshield under
certain conditions.Wood Panels
Use a clean cloth moistened in
warm, soapy water (use mild dish
washing soap). Dry the wood
immediately with a clean cloth.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with just
water and mild soap.
Care of Safety Belts
Keep belts clean and dry.
{WARNING
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able to
provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.

Black plate (105,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Vehicle Care 10-105
Floor Mats
{WARNING
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the accelerator
pedal and/or brake pedal.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
accelerator or brake pedal.Use the following guidelines for
proper floor mat usage.
.The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the accelerator or
brake pedal. Always check that
the floor mats do not interfere
with the pedals.
.Use the floor mat with the
correct side up. Do not turn
it over.
.Do not place anything on top of
the driver side floor mat.
.Use only a single floor mat on
the driver side.
.Do not place one floor mat on
top of another.

Black plate (106,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
10-106 Vehicle Care
2NOTES

Black plate (1,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Scheduled Maintenance
Scheduled Maintenance . . . . . 11-3
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . 11-7
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . 11-9
Maintenance Records
Maintenance Records . . . . . . 11-10
General Information
Notice: Maintenance intervals,
checks, inspections,
recommended fluids, and
lubricants are necessary to keep
this vehicle in good working
condition. Damage caused by
failure to follow scheduled
maintenance might not be
covered by the vehicle warranty.
As the vehicle owner, you are
responsible for the scheduled
maintenance in this section. We
recommend having your dealer
perform these services. Proper
vehicle maintenance helps to keep
the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions for
better air quality.
Because of all the different ways
people use vehicles, maintenance
needs vary. The vehicle might need
more frequent checks and services.
Please read the information under Scheduled Maintenance. To keep
the vehicle in good condition, see
your dealer.
The maintenance schedule is for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See
Vehicle Load Limits
on page 9‑23.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Are driven off-road in the
recommended manner. See
Off-Road Driving on page 9‑6.
.Use the recommended fuel. See
Recommended Fuel on
page 9‑72.

Black plate (2,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
11-2 Service and Maintenance
{WARNING
Performing maintenance work can
be dangerous. Some jobs can
cause serious injury. Perform
maintenance work only if you
have the required know-how and
the proper tools and equipment.
If in doubt, see your dealer to
have a qualified technician do the
work. SeeDoing Your Own
Service Work on page 10‑4. At your dealer, you can be certain
that you will receive the highest
level of service available. Your
dealer has specially trained service
technicians, uses genuine
replacement parts, as well as,
up‐to‐date tools and equipment to
ensure fast and accurate
diagnostics.
The proper replacement parts,
fluids, and lubricants to use are
listed in
Recommended Fluids and
Lubricants on page 11‑7 and
Maintenance Replacement Parts on
page 11‑9. We recommend the use
of genuine parts from your dealer.
Rotation of New Tires
To maintain ride, handling, and
performance of the vehicle, it is
important that the first rotation
service for new tires be performed.
Tires should be rotated every
12 000 km/7,500 miles. See Tire
Rotation on page 10‑63.

Black plate (3,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Service and Maintenance 11-3
Scheduled
Maintenance
When the Change Engine Oil
Soon Message Displays
Change engine oil and filter. See
Engine Oil on page 10‑7.An
Emission Control Service.
When the CHANGE ENGINE OIL
SOON message displays, service is
required for the vehicle as soon as
possible, within the next 1 000 km/
600 miles. If driving under the best
conditions, the engine oil life system
might not indicate the need for
vehicle service for more than a year.
The engine oil and filter must be
changed at least once a year and
the oil life system must be reset.
Your dealer has trained service
technicians who will perform this
work and reset the system. If the
engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 miles since
the last service. Reset the oil life system whenever the oil is changed.
See
Engine Oil Life System on
page 10‑11.
Every Engine Oil Change
.Change engine oil and filter.
Reset oil life system. See
Engine Oil on page 10‑7 and
Engine Oil Life System on
page 10‑11. An Emission Control
Service.
.Engine coolant level check. See
Engine Coolant on page 10‑17.
.Engine cooling system
inspection. Visual inspection of
hoses, pipes, fittings, and
clamps and replacement,
if needed.
.Windshield washer fluid level
check. See Washer Fluid on
page 10‑25.
.Windshield wiper blade
inspection for wear, cracking,
or contamination and windshield
and wiper blade cleaning,
if contaminated. See Exterior
Care on page 10‑98. Worn or
damaged wiper blade
replacement. See Wiper Blade
Replacement on page 10‑34.
.Tire inflation pressures check.
See Tire Pressure on
page 10‑57.
.Tire wear inspection. See Tire
Inspection on page 10‑63.
.Rotate tires if necessary. See
Tire Rotation on page 10‑63.
.Fluids visual leak check
(or every 12 months, whichever
occurs first). A leak in any
system must be repaired and the
fluid level checked.

Black plate (4,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
11-4 Service and Maintenance
.Engine air cleaner filter
inspection. SeeEngine Air
Cleaner/Filter on page 10‑15.
.Brake system inspection
(or every 12 months, whichever
occurs first).
.Steering and suspension
inspection. Visual inspection for
damaged, loose, or missing
parts or signs of wear.
.Lubricate the front suspension,
steering linkage, and parking
brake cable guides. For vehicles
mainly driven in heavy city traffic
in hot weather, in hilly or
mountainous terrain, when
frequently towing a trailer,
or used for taxi, police,
or delivery service, lubricate
every 5 000 km/3,000 miles.
Control arm ball joints on
2500 series vehicles require
lubrication but should not be
lubricated unless their
temperature is −12°C (10°F) or
higher, or they could be damaged. Control arm ball joints
on 1500 series vehicles are
maintenance‐free.
.Body hinges and latches, key
lock cylinders, folding seat
hardware, and liftgate hinges,
linkage, and handle pivot points
lubrication. See
Recommended
Fluids and Lubricants on
page 11‑7. More frequent
lubrication may be required
when the vehicle is exposed to a
corrosive environment. Applying
silicone grease on weatherstrips
with a clean cloth makes them
last longer, seal better, and not
stick or squeak.
.Restraint system components
check. See Safety System
Check on page 3‑40.
.Fuel system inspection for
damage or leaks.
.Exhaust system and nearby heat
shields inspection for loose or
damaged components.
Additional Required Services
Every 12 000 km/7,500 Miles
.Rotate tires. Tires should be
rotated every 12 000 km/
7,500 miles. See Tire Rotation
on page 10‑63.
At Each Fuel Stop
.Engine oil level check. See
Engine Oil on page 10‑7.
.Engine coolant level check. See
Engine Coolant on page 10‑17.
.Windshield washer fluid level
check. See Washer Fluid on
page 10‑25.