check oil CHEVROLET SUBURBAN 2012 10.G User Guide
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Page 358 of 514

Black plate (8,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
10-8 Vehicle Care
Checking Engine Oil
It is a good idea to check the
engine oil level at each fuel fill. In
order to get an accurate reading,
the vehicle must be on level ground.
The engine oil dipstick handle
is a yellow loop. SeeEngine
Compartment Overview on
page 10‑6 for the location of the
engine oil dipstick.
Obtaining an accurate oil level
reading is essential:
1. If the engine has been running recently, turn off the engine and
allow several minutes for the oil
to drain back into the oil pan.
Checking the oil level too soon
after engine shutoff will not
provide an accurate oil level
reading.
2. Pull out the dipstick and clean it with a paper towel or cloth,
then push it back in all the way.
Remove it again, keeping the tip
down, and check the level.
When to Add Engine Oil
If the oil is below the cross-hatched
area at the tip of the dipstick, add
1 L (1 qt) of the recommended oil
and then recheck the level. See
“Selecting the Right Engine Oil”
in this section for an explanation
of what kind of oil to use. For
engine oil crankcase capacity, see
Capacities and Specifications on
page 12‑2.
Notice: Do not add too much oil.
Oil levels above or below the
acceptable operating range
shown on the dipstick are harmful
to the engine. If you find that
you have an oil level above the
operating range, i.e., the engine
has so much oil that the oil level
gets above the cross-hatched area that shows the proper
operating range, the engine
could be damaged. You should
drain out the excess oil or limit
driving of the vehicle and seek a
service professional to remove
the excess amount of oil.
See
Engine Compartment Overview
on page 10‑6 for the location of the
engine oil fill cap.
Add enough oil to put the level
somewhere in the proper operating
range. Push the dipstick all the way
back in when through.
Selecting the Right Engine Oil
Selecting the right engine oil
depends on both the proper oil
specification and viscosity grade.
See Recommended Fluids and
Lubricants on page 11‑12.
Specification
Use and ask for licensed engine
oils with the dexos1™ approved
certification mark. Engine oils
meeting the requirements for the
vehicle should have the dexos1
Page 359 of 514

Black plate (9,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Vehicle Care 10-9
approved certification mark. This
certification mark indicates that the
oil has been approved to the dexos1
specification.
Notice:Failure to use the
recommended engine oil or
equivalent can result in engine
damage not covered by the
vehicle warranty. Check with
your dealer or service provider
on whether the oil is approved to
the dexos1 specification.
Viscosity Grade
SAE 5W‐30 is the best viscosity
grade for the vehicle. Do not use
other viscosity grade oils such as
SAE 10W‐30, 10W‐40, or 20W‐50.
If in an area of extreme cold, where
the temperature falls below −20°F
(−29°C), an SAE 0W‐30 oil should be used. An oil of this viscosity
grade will provide easier cold
starting for the engine at extremely
low temperatures. When selecting
an oil of the appropriate viscosity
grade, always select an oil that
meets the dexos1 specification or
equivalent. See
“Specification”for
more information.
Engine Oil Additives/Engine
Oil Flushes
Do not add anything to the oil. The
recommended oils with the dexos
specification and displaying the
dexos certification mark are all that
is needed for good performance and
engine protection.
Engine oil system flushes are not
recommended and could cause
engine damage not covered by the
vehicle warranty.
What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on your skin for very long. Clean your
skin and nails with soap and water,
or a good hand cleaner. Wash or
properly dispose of clothing or rags
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never
dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Page 360 of 514

Black plate (10,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
10-10 Vehicle Care
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
On some vehicles, when the system
has calculated that oil life has been
diminished, a CHANGE ENGINE
OIL SOON message comes on to
indicate that an oil change is
necessary. SeeEngine Oil
Messages on page 5‑38. Change
the oil as soon as possible within
the next 1 000 km (600 mi). It is
possible that, if driving under the
best conditions, the oil life system
might indicate that an oil change is
not necessary for up to a year.
The engine oil and filter must be
changed at least once a year and,
at this time, the system must be
reset. For vehicles without the
CHANGE ENGINE OIL SOON
message, an oil change is
needed when the OIL LIFE
REMAINING percentage is near
0%. Your dealer has trained service people who will perform this work
and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself. To
reset the system on most vehicles:
1. Display the OIL LIFE
REMAINING on the DIC. If the
vehicle does not have DIC
buttons, the vehicle must be in P (Park) to access this display.
See
Driver Information Center
(DIC) on page 5‑26.
2. Press and hold the SET/RESET button on the DIC, or the trip
odometer reset stem if the
vehicle does not have DIC
buttons, for more than
five seconds. The oil life will
change to 100%.
On all vehicles, the Engine Oil Life
System can be reset as follows:
1. Turn the ignition to ON/RUN with the engine off.
2. Fully press the accelerator pedal slowly three times within
five seconds.
3. Display the OIL LIFE REMAINING on the DIC. If the
display shows 100%, the system
is reset. See Driver Information
Center (DIC) on page 5‑26.
Page 361 of 514

Black plate (11,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Vehicle Care 10-11
If the vehicle has a CHANGE
ENGINE OIL SOON message
and it comes back on when the
vehicle is started and/or the OIL
LIFE REMAINING is near 0%, the
engine oil life system has not been
reset. Repeat the procedure.
Automatic Transmission
Fluid
When to Check and Change
Automatic Transmission Fluid
It is usually not necessary to check
the transmission fluid level. The
only reason for fluid loss is a
transmission leak or overheated
transmission. If a small leak is
suspected, then use the following
checking procedures to check the
fluid level. However, if there is a
large leak, then it may be necessary
to have the vehicle towed to a
dealer and have it repaired before
driving the vehicle further.Notice:
Use of the incorrect
automatic transmission fluid may
damage the vehicle, and the
damages may not be covered by
the vehicle warranty. Always use
the automatic transmission fluid
listed in Recommended Fluids
and Lubricants on page 11‑12.
Change the fluid and filter at the
scheduled maintenance intervals
listed in Maintenance Schedule on
page 11‑3. Be sure to use the
transmission fluid listed in
Recommended Fluids and
Lubricants on page 11‑12.
How to Check Automatic
Transmission Fluid
Notice: Too much or too
little fluid can damage the
transmission. Too much can
mean that some of the fluid could
come out and fall on hot engine
parts or exhaust system parts,
starting a fire. Too little fluid
could cause the transmission to overheat. Be sure to get an
accurate reading if checking
the transmission fluid.
Before checking the fluid level,
prepare the vehicle as follows:
1. Start the engine and park the
vehicle on a level surface. Keep
the engine running.
2. Apply the parking brake and place the shift lever in P (Park).
3. With your foot on the brake pedal, move the shift lever
through each gear range,
pausing for about three seconds
in each range. Then, move the
shift lever back to P (Park).
4. Allow the engine to idle (500 –800 rpm) for at least
1 minute. Slowly release the
brake pedal.
5. Keep the engine running and press the Trip/Fuel button or
trip odometer reset stem until
TRANS TEMP (Transmission
Temperature) displays on the
Driver Information Center (DIC).
Page 366 of 514

Black plate (16,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
10-16 Vehicle Care
Engine Coolant
The cooling system in the vehicle
is filled with DEX-COOL engine
coolant. This coolant is designed to
remain in the vehicle for 5 years or
240 000 km (150,000 mi), whichever
occurs first.
The following explains the cooling
system and how to check and add
coolant when it is low. If there is a
problem with engine overheating,
seeEngine Overheating on
page 10‑19.
What to Use
{WARNING
Adding only plain water or some
other liquid to the cooling system
can be dangerous. Plain water
and other liquids, can boil before
the proper coolant mixture will.
The coolant warning system is set
for the proper coolant mixture.
With plain water or the wrong
(Continued)
WARNING (Continued)
mixture, the engine could get too
hot but you would not get the
overheat warning. The engine
could catch fire and you or
others could be burned. Use
a 50/50 mixture of clean,
drinkable water and DEX-COOL
coolant.
Use a 50/50 mixture of clean,
drinkable water and DEX-COOL
coolant. If using this mixture,
nothing else needs to be added.
This mixture:
.Gives freezing protection down
to −37°C (−34°F), outside
temperature.
.Gives boiling protection up
to 129°C (265°F), engine
temperature.
.Protects against rust and
corrosion.
.Will not damage aluminum parts.
.Helps keep the proper engine
temperature.
Notice: If an improper coolant
mixture is used, the engine could
overheat and be badly damaged.
The repair cost would not be
covered by the vehicle warranty.
Too much water in the mixture
can freeze and crack the engine,
radiator, heater core, and other
parts.
Notice: If extra inhibitors
and/or additives are used in
the vehicle cooling system, the
vehicle could be damaged. Use
only the proper mixture of the
engine coolant listed in this
manual for the cooling system.
See Recommended Fluids and
Lubricants on page 11‑12 for
more information.
Never dispose of engine coolant by
putting it in the trash, pouring it on
the ground, or into sewers, streams,
or bodies of water. Have the coolant
changed by an authorized service
Page 367 of 514

Black plate (17,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Vehicle Care 10-17
center, familiar with legal
requirements regarding used
coolant disposal. This will help
protect the environment and your
health.
Checking Coolant
The vehicle must be on a level
surface when checking the coolant
level.
Check to see if coolant is visible in
the coolant surge tank. If the coolant
inside the coolant surge tank is
boiling, do not do anything else until
it cools down. If coolant is visible
but the coolant level is not at or
above the FULL COLD mark, add a
50/50 mixture of clean, drinkable
water and DEX-COOL coolant at the
coolant surge tank, but be sure the
cooling system is cool before this
is done.
The coolant surge tank is located in
the engine compartment on the
passenger side of the vehicle. See
Engine Compartment Overview on
page 10‑6for more information on
location.
The coolant level should be at or
above the FULL COLD mark. If it is
not, the vehicle may have a leak in
the cooling system.
How to Add Coolant to the
Surge Tank
{WARNING
You can be burned if you spill
coolant on hot engine parts.
Coolant contains ethylene glycol
and it will burn if the engine parts
are hot enough. Do not spill
coolant on a hot engine.
Notice: This vehicle has a
specific coolant fill procedure.
Failure to follow this procedure
could cause the engine to
overheat and be severely
damaged.
{WARNING
An electric engine cooling fan
under the hood can start up even
when the engine is not running
and can cause injury. Keep
hands, clothing, and tools away
from any underhood electric fan.
Page 451 of 514

Black plate (1,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Maintenance Schedule
Maintenance Schedule . . . . . . . 11-3
Special Application Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . 11-12
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . 11-14
Maintenance Records
Maintenance Records . . . . . . 11-15
General Information
Your vehicle is an important
investment. This section describes
the required maintenance for the
vehicle. Follow this schedule to
help protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may
also help to maintain the value of
the vehicle if it is sold. It is the
responsibility of the owner to have
all required maintenance performed.
Your dealer has trained
technicians who can perform
required maintenance using
genuine replacement parts.
They have up‐to‐date tools and
equipment for fast and accurate
diagnostics. Many dealers have
extended evening and Saturday
hours, courtesy transportation, and
online scheduling to assist with
service needs. Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained
technicians, the dealer is the place
for routine maintenance such as oil
changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Notice:
Damage caused by
improper maintenance can lead
to costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended
to have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Page 453 of 514

Black plate (3,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Service and Maintenance 11-3
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil on page 10‑7.
Once a Month
.Check the tire inflation
pressures. See Tire Pressure on
page 10‑52.
.Inspect the tires for wear. See
Tire Inspection on page 10‑57.
.Check the windshield washer
fluid level. See Washer Fluid on
page 10‑23.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system might not
indicate the need for vehicle service
for more than a year. The engine oil
and filter must be changed at least
once a year and the oil life system
must be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since
the last service. Reset the oil life
system when the oil is changed.
See Engine Oil Life System on
page 10‑9.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended
for the vehicle, and perform the
following services. See Tire
Rotation on page 10‑57.
.Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil on page 10‑7 andEngine Oil
Life System on page 10‑9.
.Check engine coolant level. See
Engine Coolant on page 10‑16.
.Check windshield washer fluid
level. See Washer Fluid on
page 10‑23.
.Visually inspect windshield
wiper blades for wear, cracking,
or contamination. See Exterior
Care on page 10‑93. Replace
worn or damaged wiper blades.
See Wiper Blade Replacement
on page 10‑31.
Page 459 of 514

Black plate (9,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Service and Maintenance 11-9
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it
properly may help to avoid
future costly repairs. To maintain
vehicle performance, additional
maintenance services may be
required. It is recommended
that your dealer perform these
services—their trained dealer
technicians know your vehicle
best. Your dealer can also
perform a thorough assessment
with a multi‐point inspection to
recommend when your vehicle may
need attention. The following list is
intended to explain the services
and conditions to look for that may
indicate services are required. Battery
The battery supplies power to
start the engine and operate any
additional electrical accessories.
.To avoid break‐down or failure to
start the vehicle, maintain a
battery with full cranking power.
.Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion‐free.
Belts
.Belts may need replacing if
they squeak or show signs of
cracking or splitting.
.Trained dealer technicians
can inspect the belts and
recommend replacement when
necessary. Brakes
Brakes stop the vehicle and are
crucial to safe driving.
.Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
.Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s
systems and components. See
Recommended Fluids and
Lubricants on page 11‑12 for GM
approved fluids.
.Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
.Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Page 496 of 514

Black plate (4,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
14-4 OnStar
Connections
OnStar Hands-Free Calling allows
calls to be made and received from
the vehicle. The vehicle can also
be controlled from a cell phone
through the OnStar mobile app. See
www.onstar.com for coverage maps.
Hands-Free Calling
1. PushX. System responds:
“OnStar ready.”
2. Say “Dial.”System responds:
“Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK calling.”
Retrieve My Number
1. PushX. System responds:
“OnStar ready.”
2. Say “My Number.” System
responds: “Your OnStar
Hands-Free Calling number is.”
End a Call
PushX. System responds: “Call
ended.”
Store a Name Tag for Speed
Dialing
1. PushX. System responds:
“OnStar ready.”
2. Say “Store.” System responds:
“Please say the number you
would like to store.”
3. Say the entire number without pausing. System responds:
“Please say the name tag.”
4. Pick a name tag. “System
responds: ”About to store
5. Say “Yes”or“No” to try again.
System responds: “OK, storing
Place a Call Using a Stored
Number
1. PushX. System responds:
“OnStar ready.”
2. Say “Call
responds: “OK, calling
Verify Minutes and Expiration
PushXand say “minutes” then
“verify” to check how many minutes
remain and their expiration date.
OnStar Mobile App
With an iPhone®or
Android™-based mobile device,
an OnStar mobile app can be
downloaded. The vehicle can be
remote started, if equipped, or the doors can be unlocked from
anywhere there is cell phone
service. It can also check the fuel
level, tire pressure, and oil life.
It can connect to an OnStar Advisor
anytime. For OnStar mobile app
compatibility or further information,
see www.onstar.com.