CHEVROLET SUBURBAN 2012 10.G Owners Manual

Black plate (7,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-7
processing produces a surround
sound listening experience from
a CD or XM stereo digital audio
source. Centerpoint delivers
five independent audio channels
from conventional two channel
stereo recordings. (Not available
for AM or FM.)
Adjusting the Speakers
(Balance/Fade)
BAL/FADE (Balance/Fade):To
adjust the balance or fade:
1. Press the
fknob until the
speaker control tabs display.
2. Highlight the desired speaker control tab by doing one of the
following:
.Pressing thefknob.
.Press the softkey under the
desired tab. 3. Adjust the setting by doing one
of the following:
.Turn thefknob clockwise
or counterclockwise.
.Press the¨SEEK,
or
©SEEK button.
.Press the\FWD,
or
sREV button.
To quickly adjust all speaker and
tone controls to the middle position,
press the
fknob for more than
2 seconds.
If the Rear Seat Audio (RSA) is
turned on, the radio disables FADE
and mutes the rear speakers.
Radio Messages
Calibration Error: The audio
system has been calibrated
for the vehicle from the factory.
If Calibration Error displays, it
means that the radio has not been
configured properly for the vehicle
and it must be returned to your
dealer for service.
Locked or Loc: One of these
messages will display when the
TheftLock
®system has locked up
the radio. Take the vehicle to your
dealer for service.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer.

Black plate (8,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-8 Infotainment System
Radio
AM-FM Radio
Radio Data System (RDS)
For radios with the Radio Data
System (RDS) feature, it only works
with FM stations that broadcast
RDS information. This system relies
upon receiving specific information
from these stations and only works
when the information is available.
While the radio is tuned to an
FM-RDS station, the station name
or call letters displays. In rare
cases, a radio station could
broadcast incorrect information that
causes the radio features to work
improperly. If this happens, contact
the radio station.
4(Information) (RDS Features):
For vehicles with RDS features,
press
4to display additional text
information related to the current
FM-RDS station. If information is
available, the song title information displays on the top line of the
display and artist information
displays on the bottom line. When
information is not available,
“NO
INFO” displays.
Finding a Station
BAND: Press to switch between
AM, FM, or XM™, if equipped.
f(Tune): Turn to manually select
radio stations.
©SEEK: Press to seek the
previous radio station. Press and
hold for a few seconds until a beep
sounds to scan for radio stations
in descending order, press
the
©SEEK button again to stop
scanning radio stations. The radio
only seeks and scans stations
with a strong signal that are in the
selected band.
¨SEEK: Press to seek the next
radio station. Press and hold for a
few seconds until a beep sounds to
scan for radio stations in ascending
order, press the
¨SEEK button
again to stop scanning radio stations. The radio only seeks and
scans stations with a strong signal
that are in the selected band.
sREV:
Press to manually tune to
a radio station in descending order.
\FWD: Press to manually tune to
a radio station in ascending order.
FAV (Favorites): Press to select
different favorite pages for stored
radio stations.
Storing Radio Stations
Drivers are encouraged to store
radio station while the vehicle is
parked, see Defensive Driving on
page 9‑3. Tune to stored radio
stations using the presets, favorites
button, and steering wheel controls,
if the vehicle has this feature.
Up to 36 stations can be
programmed as favorites using the
sixbutton. Press the FAV button
to go through up to six pages of
favorites, each having six favorite
stations available per page. Each

Black plate (9,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-9
page of favorites can contain any
combination of AM, FM, or XM,
if equipped, stations.
Storing a Radio Station as a
Favorite
To store a station as a favorite:
1. Tune to a radio station.
2. Press the FAV button to displaythe page where the station will
be stored.
3. Press and hold one of the six softkeys until a beep sounds.
4. Repeat Steps 1 through 3 to store additional radio stations.
The number of favorites pages can
be setup using the MENU button.
To setup the number of favorites
pages:
1. Press the MENU button.
2. Press the softkey located below the FAV 1-6 tab. 3. Select the number of favorites
pages by pressing the softkey
located below the displayed
page numbers.
4. Press the FAV button, or let the menu time out, to return to the
original main radio screen
showing the radio station
frequency tabs and to begin the
process of programming
favorites.
Satellite Radio
XM™ Satellite Radio Service
XM is a satellite radio service based
in the 48 contiguous United States
and 10 Canadian provinces. XM
Satellite Radio has a wide variety of
programming and commercial-free
music, coast to coast, and in
digital-quality sound. A service
fee is required to receive the XM
service. If the service needs to be
reactivated, the radio will display
“No Subscription Please Renew
on channel XM1.” For more
information, contact XM at www.xmradio.com or
1-800-929-2100 in the U.S.,
and www.xmradio.ca or
1-877-438-9677 in Canada.
4(Information) (XM Satellite Radio
Service): For vehicles with XM,
press
4to display additional text
information related to the current
XM channel. If information is
available, the song title information
displays on the top line of the
display and artist information
displays on the bottom line. When
information is not available, “NO
INFO” displays.
Finding a Channel
BAND: Press to switch between
AM, FM, or XM™, if equipped.
f(Tune): Turn to manually select
an XM channel.
©SEEK: Press to go to the
previous XM channel.
¨SEEK: Press to go to the next
XM channel.

Black plate (10,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-10 Infotainment System
sREV:Press to go to the
previous XM category.
\FWD: Press to go to the next
XM category.
FAV (Favorites): Press to select
different favorites pages for stored
radio stations.
CAT (Category): The CAT button is
used to find XM channels when the
radio is in the XM mode.
Finding a Category (CAT)
Station
To find XM channels in a category:
1. Press the CAT button to display the category tabs. Continue
pressing the CAT button until the
desired category name displays.
.Radios with CD and DVD
can also navigate the
category list by pressing
the
\FWD or thesREV
buttons. 2. Press either of the two softkeys
below the desired category tab
to immediately tune to the first
XM station in that category.
To go to the previous or next
XM station in the selected
category, do one of the
following:
.Turn thefknob.
.Press the softkey below the
right or left arrows in the
category tab.
.Press©SEEK or¨SEEK.
3. To exit the category search mode, press the FAV button or
BAND button to display the
favorites again. Adding and Removing Categories
Categories cannot be added or
removed while the vehicle is moving
faster than 8 km/h (5 mph).
To add or remove a category:
1. Press the MENU button.
2. Press the softkey located below
the XM CAT tab.
3. Turn the
fknob to display the
category to add or remove.
4. Press the softkey located under the Add or Remove tab.
To restore all removed
categories, press the softkey
under the Restore All tab.
5. Repeat the steps to remove more categories.

Black plate (11,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-11
Storing XM Channels
Drivers are encouraged to store
XM channels while the vehicle is
parked; seeDefensive Driving on
page 9‑3. Tune to stored radio
stations using the presets, favorites
button, and steering wheel controls,
if the vehicle has this feature.
Up to 36 stations can be
programmed as favorites using the
six softkeys below the radio station
frequency tabs and by using the
FAV button. Press the FAV button
to go through up to six pages of
favorites, each having six favorite
stations available per page. Each
page of favorites can contain any
combination of AM, FM, or XM,
if equipped, stations.
Storing an XM Channel as a
Favorite
To store a station as a favorite:
1. Tune to an XM channel.
2. Press the FAV button to display the page where the station will
be stored. 3. Press and hold one of the
six softkeys until a beep sounds.
4. Repeat Steps 1 through 3 to store additional radio stations.
The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages:
1. Press the MENU button.
2. Press the softkey located below the FAV 1-6 tab.
3. Select the number of favorites pages by pressing the softkey
located below the displayed
page numbers.
4. Press the FAV button, or let the menu time out, to return to the
original main radio screen
showing the radio station
frequency tabs and to begin
the process of programming
favorites.
XM Radio Messages
XL (Explicit Language
Channels): These channels, or
any others, can be blocked at a
customer's request, by calling
1-800-929-2100 in the U.S. and
1-877-438-9677 in Canada.
XM Updating: The encryption code
in the receiver is being updated, and
no action is required. This process
should take no longer than
30 seconds.
No XM Signal: The system is
functioning correctly, but the vehicle
is in a location that is blocking the
XM signal. When the vehicle is
moved into an open area, the signal
should return.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed. This
message should disappear shortly.
Channel Off Air: This channel is
not currently in service. Tune in to
another channel.

Black plate (12,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-12 Infotainment System
Channel Unauth:This channel is
blocked or cannot be received with
your XM subscription package.
Channel Unavail: This previously
assigned channel is no longer
assigned. Tune to another station.
If this station was one of the
presets, choose another station for
that preset button.
No Artist Info: No artist
information is available at this time
on this channel. The system is
working properly.
No Title Info: No song title
information is available at this time
on this channel. The system is
working properly.
No CAT Info: No category
information is available at this time
on this channel. The system is
working properly.
No Information: No text or
informational messages are
available at this time on this
channel. The system is working
properly. No Subscription Please Renew:
The XM subscription needs to
be reactivated. Contact XM at
www.xmradio.com or call
1-800-929-2100 in the U.S.
and www.xmradio.ca or call
1-877-438-9677 in Canada.
CAT Not Found:
There are no
channels available for the selected
category. The system is working
properly.
XM Theftlocked: The XM receiver
in the vehicle could have previously
been in another vehicle. For security
purposes, XM receivers cannot be
swapped between vehicles. If this
message is received after having
the vehicle serviced, check with
your dealer.
XM Radio ID: If tuned to channel 0,
this message alternates with the XM
Radio eight‐digit radio ID label. This
label is needed to activate the
service. Unknown:
If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer.
Check Antenna: If this message
does not clear within a short period
of time, the receiver or antenna
could have a fault. Consult with your
dealer.
Check XM Receivr: If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with your
dealer.
XM Not Available: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.

Black plate (13,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-13
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere
with each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM signals only reach about
16 to 65 km (10 to 40 mi). Although
the radio has a built-in electronic
circuit that automatically works to
reduce interference, some static
can occur, especially around tall
buildings or hills, causing the sound
to fade in and out.
XM™Satellite Radio Service
XM Satellite Radio Service gives
digital radio reception from coast to
coast in the 48 contiguous United
States, and in Canada. Just as
with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the XM signal for a period of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Rear Side Window
Antenna
The AM-FM antenna is located in
the passenger rear side windows.
Make sure the inside surfaces of the
rear side windows are not scratched
and that the lines on the glass are
not damaged. If the inside surfaces
are damaged, they could interfere
with radio reception.

Black plate (14,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-14 Infotainment System
If a cellular telephone antenna
needs to be attached to the glass,
make sure that the grid lines for the
AM-FM antenna are not damaged.
There is enough space between
the grid lines to attach a cellular
telephone antenna without
interfering with radio reception.
Notice:Using a razor blade or
sharp object to clear the inside
of the rear side windows may
affect radio reception or damage
the rear side window antenna.
Repairs would not be covered by
the warranty. Do not clear the
inside of the rear side windows
with sharp objects. Notice:
Do not apply aftermarket
glass tinting with metallic film.
The metallic film in some tinting
materials will interfere with or
distort the incoming radio
reception. Any damage caused to
the antenna due to metallic tinting
materials will not be covered by
the warranty.
Satellite Radio Antenna
The XM Satellite Radio antenna is
located on the roof of the vehicle.
Keep the antenna clear of
obstructions for clear radio
reception.
If the vehicle has a sunroof, the
performance of the XM system
(if equipped) may be affected if the
sunroof is open.
Audio Players
CD Player
Care of the CD Player
Do not add any label to a CD.
It could get caught in the CD. If a
CD is recorded on a personal
computer and a description label is
needed, try labeling the top of the
recorded CD with a marking pen.
The use of CD lens cleaners for
CDs is not advised, due to the risk
of contaminating the lens of the CD
optics with lubricants internal to the
CD player mechanism.

Black plate (15,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-15
Notice:If a label is added to a
CD, more than one CD is inserted
into the slot at a time, or an
attempt is made to play scratched
or damaged CDs, the CD player
could be damaged. While using
the CD player, use only CDs in
good condition without any label,
load one CD at a time, and keep
the CD player and the loading slot
free of foreign materials, liquids,
and debris.
If an error displays, see “CD Player
Messages” later in this section.
Care of CDs
If playing a CD-R, the sound quality
can be reduced due to CD-R or
CD-RW quality, the method of
recording, the quality of the music
that has been recorded, and the
way the CD-R or CD-RW has been
handled. Handle them carefully.
Store CD-R(s) or CD-RW(s) in their
original cases or other protective
cases and away from direct sunlight
and dust. The CD player scans the
bottom surface of the disc. If the surface of a CD is damaged, such
as cracked, broken, or scratched,
the CD does not play properly or not
at all. Do not touch the bottom side
of a CD while handling it; this could
damage the surface. Pick up CDs
by grasping the outer edges or the
edge of the hole and the outer edge.
If the surface of a CD is soiled,
clean it with a soft, lint free cloth or
dampen a clean, soft cloth in a mild,
neutral detergent solution mixed
with water. Make sure the wiping
process starts from the center to
the edge.Inserting a CD
Insert a CD partway into the slot,
label side up. The player pulls it in
and the CD should begin playing.
Ejecting a CD
ZEJECT:
Press and release to
eject the disc. Remove the CD
when Remove Disc displays. If the
disc is not removed, after several
seconds, the disc is automatically
pulled back into the player.
Playing a CD
If the ignition or radio is turned off,
with a CD in the player, it stays in
the player. When the ignition or
radio is turned on, the CD starts
playing where it stopped, if it was
the last selected audio source. The
CD is controlled by the buttons on
the radio faceplate or by the RSA
unit. See Rear Seat Audio (RSA)
System on page 7‑45 for more
information.
When a CD is inserted, the CD
symbol displays on the left side of
the radio display. As each new track
starts to play, the track number
displays.
The CD player can play the smaller
8 cm (3 inch) single CDs with an
adapter ring. Full-size CDs and the
smaller CDs are loaded in the same
manner.

Black plate (16,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-16 Infotainment System
CD/AUX (CD/Auxiliary):Press to
cycle through CD or Auxiliary when
listening to the radio. The CD icon
and a message showing the disc
and/or track number displays when
a CD is in the player. Press again
and the system automatically
searches for an auxiliary input
device, see, Auxiliary Devices on
page 7‑30 for more information.
If a portable audio player is not
connected, “No Input Device Found”
displays.
4(Information): Press to display
additional text information related to
the current song. If information is
available, the song title information
displays on the top line of the
display and artist information
displays on the bottom line. When
information is not available, “NO
INFO” displays.
f(Tune): Turn to select tracks on
the CD that is currently playing.
©SEEK: Press to go to the start of
the current track, if more than ten
seconds on the CD have played. Press to go to the previous track if
less than ten seconds on the CD
have played.
Press and hold, or press multiple
times to continue moving backward
through the tracks on the CD.
¨SEEK:
Press to go to the next
track.
Press and hold, or press multiple
times to continue moving forward
through the tracks on the CD.
sREV (Fast Reverse): Press
and hold to reverse playback quickly
within a track.
\FWD (Fast Forward): Press
and hold to advance playback
quickly within a track.
RDM (Random): Press to listen
to tracks in random, rather than
sequential order. To use random:
1. Press the softkey positioned under the RDM tab until Random
Current Disc displays.
2. Press the softkey again to turn off random play.
MP3 Supported Files
The Radio with CD (MP3) and the
Radio with USB and CD (MP3),
have the capability of playing an
MP3 CD-R or CD-RW disc.
Format
Radios that have the capability of
playing MP3s can play .mp3 or .wma
files that were recorded onto a
CD-R or CD-RW disc. The files can
be recorded with the following fixed
bit rates: 32 kbps, 40 kbps, 56 kbps,
64 kbps, 80 kbps, 96 kbps, 112 kbps,
128 kbps, 160 kbps, 192 kbps,
224 kbps, 256 kbps, and 320 kbps or
a variable bit rate.
Compressed Audio or Mixed Mode
Discs
The radio can play discs that
contain both uncompressed CD
audio and MP3 files. If both formats
are on the disc, the radio reads
all MP3 files first, then the
uncompressed CD audio files.