trailer CHEVROLET SUBURBAN 2012 10.G Service Manual

Black plate (78,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-78 Driving and Operating
Do not power both ITBC and
aftermarket controllers to control the
trailer brakes at the same time.
Tow/Haul Mode
Pressing this button at the end of
the shift lever turns on and off the
tow/haul mode.
This indicator light on the instrument
panel cluster comes on when the
tow/haul mode is on.Tow/Haul is a feature that assists
when pulling a heavy trailer or a
large or heavy load. See
Tow/Haul
Mode on page 9‑35 for more
information.
Tow/Haul is designed to be most
effective when the vehicle and
trailer combined weight is at least
75 percent of the vehicle's Gross
Combined Weight Rating (GCWR).
See “Weight of the Trailer” earlier in
the section. Tow/Haul is most useful
under the following driving
conditions:
.When pulling a heavy trailer or a
large or heavy load through
rolling terrain.
.When pulling a heavy trailer or a
large or heavy load in stop and
go traffic.
.When pulling a heavy trailer or a
large or heavy load in busy
parking lots where improved low
speed control of the vehicle is
desired. Operating the vehicle in Tow/Haul
when lightly loaded or with no
trailer at all will not cause damage.
However, there is no benefit to the
selection of Tow/Haul when the
vehicle is unloaded. Such a
selection when unloaded may
result in unpleasant engine and
transmission driving characteristics
and reduced fuel economy. Tow/
Haul is recommended only when
pulling a heavy trailer or a large or
heavy load.
Integrated Trailer Brake
Control System
The vehicle may have an Integrated
Trailer Brake Control (ITBC) system
for electric trailer brakes.

Black plate (79,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Driving and Operating 9-79
This symbol is located on the Trailer
Brake Control Panel on vehicles
with an Integrated Trailer Brake
Control System. The power output
to the trailer brakes is based on the
amount of brake pressure being
applied by the vehicle’s brake
system. This available power output
to the trailer brakes can be adjusted
to a wide range of trailering
situations.
The ITBC system is integrated
with the vehicle’s brake, anti‐lock
brake and StabiliTrak systems. In
trailering conditions that cause
the vehicle’s anti‐lock brake or
StabiliTrak systems to activate,
power sent to the trailer's brakes
will be automatically adjusted to
minimize trailer wheel lock-up. This
does not imply that the trailer has
the StabiliTrak system. If the vehicle’s brake, anti‐lock
brake or StabiliTrak systems are
not functioning properly, the ITBC
system may not be fully functional
or may not function at all. Make sure
all of these systems are fully
operational to ensure full
functionality of the ITBC system.
The ITBC system is powered
through the vehicle's electrical
system. Turning the ignition off
will also turn off the ITBC system.
The ITBC system is fully functional
only when the ignition is in ON or
in RUN.
The ITBC system can only be used
with trailers with electric brakes.
{WARNING
Connecting a trailer that is not
compatible with the ITBC system
may result in reduced or complete
loss of trailer braking. There
may be an increase in stopping
distance or trailer instability which
(Continued)
WARNING (Continued)
could result in personal injury or
damage to the vehicle, trailer,
or other property. An aftermarket
controller may be available for
use with trailers with surge, air,
or electric‐over‐hydraulic trailer
brake systems. To determine
the type of brakes on the trailer
and the availability of controllers,
check with your trailer
manufacturer or dealer.
When trailering, make sure of the
following:
.The ITBC system is used only
with trailers that are equipped
with electric brakes.
.All applicable local and federal
laws and regulations are
followed.

Black plate (80,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-80 Driving and Operating
.All electrical and mechanical
connections to the trailer are
made correctly.
.The trailer’s brakes are in proper
working condition.
.The trailer and vehicle are
properly loaded for the towing
condition.
The ITBC system is a factory
installed item. Out‐of‐factory
installation of this system should not
be attempted. GM is not responsible
for warranty or performance of the
system resulting from out‐of‐factory
installation. Trailer Brake Control Panel
A. Manual Trailer Brake Apply
Lever
B. Trailer Gain Adjustment Buttons
The ITBC system has a control
panel located on the instrument
panel to the left of the steering
column. The control panel allows
adjustment to the amount of output,
referred to as trailer gain, available
to the electric trailer brakes and
allows manual application the trailer
brakes. The Trailer Brake Control
Panel is used along with the Trailer Brake Display Page on the DIC to
adjust and display power output to
the trailer brakes.
Trailer Brake DIC Display Page
The ITBC system displays
messages into the vehicle’s Driver
Information Center (DIC). See
Driver Information Center (DIC) on
page 5‑26
for more information.
The display page indicates Trailer
Gain setting, power output to the
electric trailer brakes, trailer
connection and system operational
status.
The Trailer Brake Display Page can
be displayed by performing any of
the following actions:
.Scrolling through the DIC menu
pages using the odometer
trip stem or the DIC Vehicle
Information button (if equipped).
.Pressing a Trailer Gain
button –If the Trailer Brake
Display Page is not currently
displayed, pressing a Trailer
Gain button will first recall the

Black plate (81,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Driving and Operating 9-81
current Trailer Gain setting. After
the Trailer Brake Display Page
is displayed, each press and
release of the gain buttons will
then cause the Trailer Gain
setting to change.
.Activating the Manual Trailer
Brake Apply lever
.Connecting a trailer equipped
with electric trailer brakes
All DIC warning and service
messages must first be
acknowledged by the driver by
pressing the odometer trip stem or
the DIC Vehicle Information button
(if equipped) before the Trailer
Brake Display Page can be
displayed and Trailer Gain can be
adjusted.
TRAILER GAIN –This setting is
displayed anytime the Trailer
Brake Display Page is active.
This setting can be adjusted
from 0.0 to 10.0 with either a
trailer connected or disconnected. To adjust the Trailer Gain, press
one of the Trailer Gain adjustment
buttons located on the Trailer Brake
Control Panel. Press and hold a
gain button to cause the Trailer Gain
to continuously adjust. To turn the
output to the trailer off, adjust the
Trailer Gain setting to 0.0 (zero).
0.0 (zero) gain is the factory
default setting. To properly adjust
trailer gain, see the Trailer Gain
Adjustment Procedure later in this
section.
TRAILER OUTPUT
–This is
displayed any time a trailer with
electric brakes is connected. Output
to the electric brakes is based on
the amount of vehicle braking
present and relative to the Trailer
Gain setting. Output is displayed
from 0 to 10 bars for each gain
setting. The Trailer Output will indicate
“- - - - - -“
on the Trailer Brake
Display Page whenever the
following occur:
.No trailer is connected.
.A trailer without electric brakes
is connected (no DIC message
is displayed).
.A trailer with electric brakes
has become disconnected (a
CHECK TRAILER WIRING
message will also be displayed
on the DIC).
.There is a fault present in the
wiring to the electric trailer
brakes (a CHECK TRAILER
WIRING message will also be
displayed on the DIC).
.There is a fault in the ITBC
system (a SERVICE TRAILER
BRAKE SYSTEM message will
also be displayed in the DIC).

Black plate (82,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-82 Driving and Operating
Manual Trailer Brake Apply
The Manual Trailer Brake Apply
Lever is located on the Trailer
Brake Control Panel and is used to
apply the trailer’s electric brakes
independent of the vehicle’s brakes.
This lever is used in the Trailer Gain
Adjustment Procedure to properly
adjust the power output to the trailer
brakes. Sliding the lever to the left
will apply only the trailer brakes.
The power output to the trailer is
indicated in the Trailer Brake
Display Page in the DIC. If the
vehicle’s service brakes are applied
while using the Manual Trailer Brake
Apply Lever, the trailer output power
will be the greater of the two.
The trailer and the vehicle's brake
lamps will come on when either
vehicle braking or manual trailer
brakes are applied. Trailer Gain Adjustment Procedure
Trailer Gain should be set for a
specific trailering condition and
must be adjusted any time vehicle
loading, trailer loading or road
surface conditions change.
Setting the Trailer Gain properly is
needed for the best trailer stopping
performance. A trailer that is
over-gained may result in locked
trailer brakes. A trailer that is
under-gained may result in not
enough trailer braking. Both of these
conditions may result in poorer
stopping and stability of the vehicle
and trailer.
Use the following procedure to
correctly adjust Trailer Gain for each
towing condition:
1. Make sure the trailer brakes are
in proper working condition.
2. Connect a properly loaded trailer to the vehicle and make all
necessary mechanical and electrical connections. See
Vehicle Load Limits on
page 9‑16
for more information.
3. After the electrical connection is made to a trailer equipped with
electric brakes:
.A TRAILER CONNECTED
message will be briefly
displayed on the DIC
display.
.The Trailer Brake Display
Page will appear on the
DIC showing TRAILER
GAIN and TRAILER
OUTPUT.
.In the Trailer Output display
on the DIC, “- - - - - -“will
disappear if there is no
error present. Connecting
a trailer without electric
brakes will not clear the
six dashed lines.
4. Adjust the Trailer Gain by using the gain adjustment (+ / -)
buttons on the Trailer Brake
Control Panel.

Black plate (83,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Driving and Operating 9-83
5. Drive the vehicle with the trailerattached on a level road surface
representative of the towing
condition and free of traffic at
about 32 to 40 km/h (20 to
25 mph) and fully apply the
Manual Trailer Brake Apply
lever.
Adjusting trailer gain at speeds
lower than 32 to 40 km/h
(20 to 25 mph) may result in an
incorrect gain setting.
6. Adjust the Trailer Gain to just below the point of trailer wheel
lock-up, indicated by trailer
wheel squeal or tire smoke when
a trailer wheel locks.
Trailer wheel lock-up may not
occur if towing a heavily loaded
trailer. In this case, adjust the
Trailer Gain to the highest
allowable setting for the towing
condition. 7. Re-adjust Trailer Gain any time
vehicle loading, trailer loading or
road surface conditions change
or if trailer wheel lock-up is
noticed at any time while towing
Other ITBC Related DIC Messages
In addition to displaying TRAILER
GAIN and TRAILER OUTPUT
through the DIC, trailer connection
and ITBC system status is displayed
in the DIC.
TRAILER CONNECTED –This
message will be briefly displayed
when a trailer with electric brakes is
first connected to the vehicle. This
message will automatically turn off
in about ten seconds. The driver
can also acknowledge this message
before it automatically turns off.
CHECK TRAILER WIRING –This
message will be displayed if:
1. The ITBC system first
determines connection to a
trailer with electric brakes and
then the trailer harness becomes
disconnected from the vehicle. If the disconnect occurs while
the vehicle is stationary, this
message will automatically
turn off in about thirty seconds.
This message will also turn off if
the driver acknowledges this
message off or if the trailer
harness is re-connected.
If the disconnect occurs while
the vehicle is moving, this
message will continue until
the ignition is turned off. This
message will also turn off if
the driver acknowledges this
message off or if the trailer
harness is re-connected.
2. There is an electrical fault in the wiring to the electric trailer
brakes. This message will
continue as long as there is an
electrical fault in the trailer
wiring. This message will
also turn off if the driver
acknowledges this message off.

Black plate (84,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-84 Driving and Operating
To determine if the electrical fault
is on the vehicle side or trailer
side of the trailer wiring harness
connection, do the following:
1. Disconnect the trailer wiringharness from the vehicle.
2. Turn the ignition OFF.
3. Wait ten seconds, then turn the ignition back to RUN.
4. If the CHECK TRAILER WIRING message re-appears, the
electrical fault is on the
vehicle side.
If the CHECK TRAILER WIRING
message only re-appears when
connecting the trailer wiring
harness to the vehicle, the
electrical fault is on the
trailer side.
SERVICE TRAILER BRAKE
SYSTEM –This message will
be displayed when there is a
problem with the ITBC system.
If this message persists over
multiple ignition cycles there is
problem with the ITBC system. Take the vehicle to an authorized
GM dealer to have the ITBC system
diagnosed and repaired.
If either the CHECK TRAILER
WIRING or SERVICE TRAILER
BRAKE SYSTEM message is
displayed while driving the vehicle,
power is no longer available to
the trailer brakes. When traffic
conditions allow, carefully pull the
vehicle over to the side of the road
and turn the ignition off. Check the
wiring connection to the trailer and
turn the ignition back on. If either of
these messages continues, either
the vehicle or trailer needs service.
An authorized GM dealer may
be able to diagnose and repair
problems with the trailer. However,
any diagnosis and repair of the
trailer is not covered under the
vehicle warranty. Please contact
your trailer dealer for assistance
with trailer repairs and trailer
warranty information.Trailer Sway
Control (TSC)
Non-hybrid vehicles with StabiliTrak
have a Trailer Sway Control (TSC)
feature. If the vehicle is towing a
trailer and the system detects that
the trailer is swaying, the vehicle
brakes are applied without the
driver pressing the brake pedal.
If the vehicle is equipped with the
Integrated Trailer Brake Control
(ITBC) system, StabiliTrak may also
apply the trailer brakes. The TCS/
StabiliTrak warning light will flash on
the instrument panel cluster to notify
the driver to reduce speed. If the
trailer continues to sway, StabiliTrak
will reduce engine torque to help
slow the vehicle. See
StabiliTrak
®
System on page 9‑45 for more
information.
Adding non‐dealer accessories can
affect the vehicle performance. See
Accessories and Modifications on
page 10‑3 for more information.

Black plate (21,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Vehicle Care 10-21
.Idles for long periods in traffic.
.Tows a trailer. SeeTrailer
Towing on page 9‑70.
If the overheat warning is displayed
with no sign of steam:
1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the highest
fan speed. Open the windows as
necessary.
3. In heavy traffic, let the engine idle in N (Neutral) while stopped.
If it is safe to do so, pull off
the road, shift to P (Park) or
N (Neutral) and let the
engine idle.
If the temperature overheat gauge
is no longer in the overheat zone
or an overheat warning no longer
displays, the vehicle can be driven.
Continue to drive the vehicle slowly
for about 10 minutes. Keep a safe
vehicle distance from the vehicle in
front. If the warning does not come
back on, continue to drive normally. If the warning continues, pull over,
stop, and park the vehicle
right away.
If there is no sign of steam, idle
the engine for three minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down. Also, see
“Overheated
Engine Protection Operating Mode”
later in this section.
Overheated Engine
Protection
Operating Mode
If an overheated engine condition
exists and the ENGINE POWER IS
REDUCED message is displayed,
an overheat protection mode which
alternates firing groups of cylinders
helps prevent engine damage. In
this mode, a loss in power and
engine performance will be noticed.
This operating mode allows the
vehicle to be driven to a safe place
in an emergency. Driving extended distances and/or towing a trailer
in the overheat protection mode
should be avoided.
Notice:
After driving in the
overheated engine protection
operating mode, to avoid engine
damage, allow the engine to cool
before attempting any repair.
The engine oil will be severely
degraded. Repair the cause of
coolant loss, change the oil and
reset the oil life system. See
Engine Oil on page 10‑7.
Engine Fan
If the vehicle has a clutched engine
cooling fan, when the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions,
the fan is spinning slower and
the clutch is not fully engaged.

Black plate (22,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
10-22 Vehicle Care
This improves fuel economy and
reduces fan noise. Under heavy
vehicle loading, trailer towing, and/
or high outside temperatures, the
fan speed increases as the clutch
more fully engages, so an increase
in fan noise may be heard. This is
normal and should not be mistaken
as the transmission slipping or
making extra shifts. It is merely the
cooling system functioning properly.
The fan will slow down when
additional cooling is not required
and the clutch disengages.
This fan noise may also be heard
when starting the engine. It will go
away as the fan clutch partially
disengages.
If the vehicle has electric cooling
fans, the fans may be heard
spinning at low speed during
most everyday driving. The fans
may turn off if no cooling is required.
Under heavy vehicle loading, trailer
towing, high outside temperatures,
or operation of the air conditioning
system, the fans may change to
high speed and an increase in fannoise may be heard. This is normal
and indicates that the cooling
system is functioning properly. The
fans will change to low speed when
additional cooling is no longer
required.
Power Steering Fluid
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
See
Engine Compartment Overview
on page 10‑6 for reservoir location.
When to Check Power Steering
Fluid
It is not necessary to regularly
check power steering fluid unless
there is a leak suspected in the
system or an unusual noise is heard. A fluid loss in this system
could indicate a problem. Have the
system inspected and repaired.
How to Check Power Steering
Fluid
Notice:
Extremely small amounts
of contamination can cause
steering system damage and
cause it to not work properly. Do
not allow contaminants to contact
the fluid side of the reservoir
cap/dipstick or from entering the
reservoir.
To check the power steering fluid:
1. Turn the key off and let the engine compartment cool down.
2. Wipe the cap and the top of the reservoir clean.
3. Unscrew the cap and wipe the dipstick with a clean rag.
4. Replace the cap and completely tighten it.
5. Remove the cap again and look at the fluid level on the dipstick.

Black plate (39,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Vehicle Care 10-39
The vehicle may not be equipped
with all of the fuses, relays, and
features shown.Fuses Usage
1 Right Trailer Stop/
Turn Lamp
2 Electronic Stability
Suspension Control,
Automatic Level
Control Exhaust
3 Left Trailer Stop/
Turn Lamp
4 Engine Controls
5 Engine Control
Module, Throttle
Control
6 Trailer Brake
Controller
7 Front Washer
8 Oxygen Sensors
9 Antilock Brakes
System 2 Fuses
Usage
10 Trailer Back-up
Lamps
11 Driver Side
Low-Beam Headlamp
12 Engine Control
Module (Battery)
13 Fuel Injectors, Ignition
Coils (Right Side)
14 Transmission Control
Module (Battery)
15 Vehicle Back-up
Lamps
16 Passenger Side
Low-Beam Headlamp
17 Air Conditioning
Compressor
18 Oxygen Sensors
19 Transmission Controls
(Ignition)
20 Fuel Pump Fuses
Usage
21 Fuel System Control
Module
22 Headlamp Washer
23 Rear Windshield
Washer
24 Fuel Injectors, Ignition
Coils (Left Side)
25 Trailer Parking Lamps
26 Driver Side Parking
Lamps
27 Passenger Side
Parking Lamps
28 Fog Lamps
29 Horn
30 Passenger Side
High-Beam Headlamp
31 Daytime Running
Lamps (DRL) (If
Equipped)
32 Driver Side
High-Beam Headlamp