jump start CHEVROLET SUBURBAN 2012 10.G Owners Manual

Black plate (2,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
2012 Chevrolet Tahoe/Suburban Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-32
Bulb Replacement . . . . . . . . . . 10-34
Electrical System . . . . . . . . . . . . 10-36
Wheels and Tires . . . . . . . . . . . 10-44
Jump Starting . . . . . . . . . . . . . . . 10-82
Towing . . . . . . . . . . . . . . . . . . . . . . 10-87
Appearance Care . . . . . . . . . . . 10-93
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8 Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-17
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . 13-19 OnStar
. . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (35,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Instruments and Controls 5-35
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not
require immediate action can be
acknowledged and cleared by
pressing
V(Set/Reset) or the trip
odometer reset stem.
The messages that require
immediate action cannot be cleared
until that action is performed.
All messages should be taken
seriously and clearing the message
does not correct the problem.
The following are the possible
messages and some information
about them.
Battery Voltage and
Charging Messages
BATTERY LOW START
VEHICLE
When the vehicle’ s battery is
severely discharged, this message
will display and four chimes
will sound. Start the vehicle
immediately. If the vehicle is not
started and the battery continues to
discharge, the climate controls,
heated seats, and audio systems
will shut off and the vehicle may
require a jump start. These systems
will function again after the vehicle
is started.
SERVICE BATTERY
CHARGING SYSTEM
On some vehicles, this message
displays if there is a problem with
the battery charging system. Under
certain conditions, the charging
system light may also turn on
in the instrument panel cluster. See
Charging System Light on
page 5‑18. Driving with this problem
could drain the battery. Turn off all
unnecessary accessories. Have the
electrical system checked as soon
as possible. See your dealer.
Brake System Messages
SERVICE BRAKE SYSTEM
This message displays along with
the brake system warning light if
there is a problem with the brake
system. See Brake System Warning
Light on page 5‑21. If this message
appears, stop as soon as possible
and turn off the vehicle. Restart the
vehicle and check for the message
on the DIC display. If the message
is still displayed or appears again
when you begin driving, the brake
system needs service as soon as
possible. See your dealer.

Black plate (28,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-28 Driving and Operating
When you are ready to drive, move
the shift lever out of P (Park) before
you release the parking brake.
If torque lock does occur, you may
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl
in the transmission, then you will be
able to pull the shift lever out of
P (Park).
Shifting out of Park
This vehicle is equipped with
an electronic shift lock release
system. The shift lock release is
designed to:
.Prevent ignition key removal
unless the shift lever is in
P (Park) with the shift lever
button fully released.
.Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN or ACC/
ACCESSORY and the regular
brake pedal is applied.The shift lock release is always
functional except in the case of an
uncharged or low voltage (less than
9 volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See
Jump Starting on
page 10‑82 for more information.
To shift out of P (Park) use the
following:
1. Apply the brake pedal.
2. Move the shift lever to the desired position.
If you still are unable to shift out of
P (Park):
1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, press the shift lever all
the way into P (Park).
3. Move the shift lever to the desired position. If you are still having a problem
shifting, then have the vehicle
serviced soon.
Parking over Things
That Burn
{WARNING
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.
Active Fuel Management®
Vehicles with V8 engines may have
Active Fuel Management™. This
system allows the engine to operate
on either all or half of its cylinders,
depending on the driving conditions.

Black plate (2,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
10-2 Vehicle Care
Tire Pressure MonitorOperation . . . . . . . . . . . . . . . . . 10-54
Tire Inspection . . . . . . . . . . . . . . 10-57
Tire Rotation . . . . . . . . . . . . . . . 10-57
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-58
Buying New Tires . . . . . . . . . . . 10-59
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-61
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-61
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-63
Wheel Replacement . . . . . . . . 10-63
Tire Chains . . . . . . . . . . . . . . . . . 10-64
If a Tire Goes Flat . . . . . . . . . . 10-65
Tire Changing . . . . . . . . . . . . . . 10-66
Secondary Latch System . . . 10-78
Full-Size Spare Tire . . . . . . . . 10-81Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-82
Towing
Towing the Vehicle . . . . . . . . . 10-87
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . 10-87
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-93
Interior Care . . . . . . . . . . . . . . . . 10-96
Floor Mats . . . . . . . . . . . . . . . . . . 10-99
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:

Black plate (7,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Vehicle Care 10-7
A.Engine Air Cleaner/Filter on
page 10‑14.
B. Coolant Surge Tank and Pressure Cap. See Cooling
System on page 10‑15.
C. Remote Positive (+) Terminal. See Jump Starting on
page 10‑82.
D. Battery on page 10‑26.
E. Remote Negative (−) Terminal (Out of View). See Jump
Starting on page 10‑82.
F. Automatic Transmission Dipstick (Out of View). See
“Checking the Fluid Level”
under Automatic Transmission
Fluid on page 10‑11.
G. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil on page 10‑7.
H. Engine Oil Dipstick (Out of View). See “Checking Engine
Oil” under Engine Oil on
page 10‑7. I. Engine Cooling Fan (Out of
View). See Cooling System on
page 10‑15.
J. Power Steering Fluid Reservoir. See Power Steering Fluid on
page 10‑22.
K. Brake Master Cylinder Reservoir. See “Brake Fluid”
under Brake Fluid on
page 10‑25.
L. Engine Compartment Fuse
Block on page 10‑37.
M. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid” under Washer Fluid on
page 10‑23.
If the vehicle is a hybrid, see the
hybrid supplement for more
information.Engine Oil
To ensure proper engine
performance and long life, careful
attention must be paid to engine
oil. Following these simple, but
important steps will help protect
your investment:
.Always use engine oil approved
to the proper specification and of
the proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
.Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
.Change the engine oil at the
appropriate time. See Engine Oil
Life System on page 10‑9.
.Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.

Black plate (26,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
10-26 Vehicle Care
After work is done on the brake
hydraulic system, make sure the
level is above the MIN but not over
the MAX mark.
What to Add
Use only new DOT 3 brake fluid
from a sealed container. See
Recommended Fluids and
Lubricants on page 11‑12.
Always clean the brake fluid
reservoir cap and the area around
the cap before removing it. This
helps keep dirt from entering the
reservoir.
{WARNING
With the wrong kind of fluid in
the brake hydraulic system, the
brakes might not work well. This
could cause a crash. Always use
the proper brake fluid.Notice
.Using the wrong fluid
can badly damage brake
hydraulic system parts. For
example, just a few drops of
mineral-based oil, such as
engine oil, in the brake
hydraulic system can
damage brake hydraulic
system parts so badly that
they will have to be replaced.
Do not let someone put in
the wrong kind of fluid.
.If brake fluid is spilled on the
vehicle's painted surfaces,
the paint finish can be
damaged. Be careful not
to spill brake fluid on the
vehicle. If you do, wash it off
immediately.
Battery
If the vehicle is a hybrid, see the
hybrid supplement for more
information. Refer to the replacement number
on the original battery label when a
new battery is needed. See
Engine
Compartment Overview on
page 10‑6 for battery location.
{WARNING
Battery posts, terminals, and
related accessories contain lead
and lead compounds, chemicals
known to the State of California to
cause cancer and reproductive
harm. Wash hands after handling.
Vehicle Storage
{WARNING
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. See Jump Starting on
page 10‑82 for tips on working
around a battery without
getting hurt.

Black plate (82,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
10-82 Vehicle Care
Jump Starting
For more information about the
vehicle battery, seeBattery on
page 10‑26.
If the vehicle is a Hybrid, see the
Hybrid manual for more information.
If the vehicle's battery (or batteries)
has run down, you may want to use
another vehicle and some jumper
cables to start your vehicle. Be sure
to use the following steps to do it
safely.
{WARNING
Batteries can hurt you. They can
be dangerous because:
.They contain acid that can
burn you.
.They contain gas that can
explode or ignite.
.They contain enough
electricity to burn you.
If you do not follow these steps
exactly, some or all of these
things can hurt you. Notice:
Ignoring these steps
could result in costly damage to
the vehicle that would not be
covered by the warranty.
Trying to start the vehicle by
pushing or pulling it will not
work, and it could damage the
vehicle.
1. Check the other vehicle. It must
have a 12-volt battery with a
negative ground system.
Notice: Only use a vehicle that
has a 12-volt system with a
negative ground for jump
starting. If the other vehicle does
not have a 12-volt system with a
negative ground, both vehicles
can be damaged.

Black plate (83,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Vehicle Care 10-83
2. Get the vehicles close enoughso the jumper cables can reach,
but be sure the vehicles are
not touching each other. If they
are, it could cause a ground
connection you do not want. You
would not be able to start your
vehicle, and the bad grounding
could damage the electrical
systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in
N (Neutral) before setting the
parking brake. If the vehicle has
a four-wheel-drive transfer case
with a N (Neutral) position, be
sure the transfer case is in a
drive gear, not in N (Neutral). Notice:
If any accessories are left
on or plugged in during the jump
starting procedure, they could
be damaged. The repairs would
not be covered by the vehicle
warranty. Whenever possible,
turn off or unplug all accessories
on either vehicle when jump
starting the vehicle.
3. Turn off the ignition on both
vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn
off the radio and all the lamps
that are not needed. This avoids
sparks and helps save both
batteries. And it could save the
radio!
4. Open the hood on the other vehicle and locate the
positive (+) and negative (−)
terminal locations on that
vehicle.
Your vehicle has a remote
positive (+) jump starting
terminal and a remote
negative (−) jump starting terminal. You should always use
these remote terminals instead
of the terminals on the battery.
If the vehicle has a remote
positive (+) terminal, it is located
under a red plastic cover at the
positive battery post. To uncover
the remote positive (+) terminal,
open the red plastic cover.
The remote negative (−) terminal
is a stud located on the right
front of the engine, where the
negative battery cable attaches.

Black plate (85,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Vehicle Care 10-85
5. Check that the jumper cablesdo not have loose or missing
insulation. If they do, you could
get a shock. The vehicles could
be damaged too.
Before you connect the cables,
here are some basic things you
should know. Positive (+) will go
to positive (+) or to a remote
positive (+) terminal if the vehicle
has one. Negative (−) will go to a
heavy, unpainted metal engine
part or to a remote negative (−)
terminal if the vehicle has one.
Do not connect positive (+) to
negative (−) or you will get a
short that would damage the
battery and maybe other parts
too. And do not connect the
negative (−) cable to the
negative (−) terminal on the
dead battery because this can
cause sparks.
6. Connect the red positive (+)
cable to the positive (+) terminal
of the vehicle with the dead
battery. Use a remote
positive (+) terminal if the
vehicle has one.
7. Do not let the other end touch metal. Connect it to the
positive (+) terminal of the
good battery. Use a remote
positive (+) terminal if the vehicle
has one. 8. Now connect the black
negative (−) cable to the
negative (−) terminal of the
good battery. Use a remote
negative (−) terminal if the
vehicle has one.
Do not let the other end touch
anything until the next step. The
other end of the negative (−)
cable does not go to the dead
battery. It goes to a heavy,
unpainted metal engine part
or to the remote negative (−)
terminal on the vehicle with the
dead battery.
9. Connect the other end of the negative (−) cable to the remote
negative (−) terminal, on the
vehicle with the dead battery.
10. Now start the vehicle with the good battery and run the
engine for a while.

Black plate (86,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
10-86 Vehicle Care
11. Try to start the vehicle thathad the dead battery. If it will
not start after a few tries, it
probably needs service.
Notice: If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct
order, making sure that the
cables do not touch each other
or other metal.
Jumper Cable Removal
A. Heavy, Unpainted Metal Engine Part or Remote Negative (−)
Terminal
B. Good Battery or Remote Positive (+) and Remote
Negative (−) Terminals
C. Dead Battery or Remote Positive (+) Terminal To disconnect the jumper cables
from both vehicles do the following:
1. Disconnect the black
negative (−) cable from the
vehicle that had the bad battery.
2. Disconnect the black negative (−) cable from the
vehicle with the good battery.
3. Disconnect the red positive (+) cable from the vehicle with the
good battery.
4. Disconnect the red positive (+) cable from the other vehicle.
5. Return the remote positive (+) terminal cover, if the vehicle has
one, to its original position.