jump start CHEVROLET SUBURBAN 2016 11.G Owners Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9159366) - 2016 - crc - 5/20/15
Instruments and Controls 161
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing
Vor the trip odometer
reset stem on the base cluster.
The messages that require
immediate action cannot be cleared
until that action is performed.
All messages should be taken
seriously and clearing the message
does not correct the problem.
The following are the possible
messages and some information
about them.
Battery Voltage and
Charging Messages
BATTERY LOW START
VEHICLE
When the vehicle’ s battery is
severely discharged, this message
will display and four chimes will
sound. Start the vehicle
immediately. If the vehicle is not
started and the battery continues to
discharge, the climate controls,
heated seats, and audio systems
will shut off and the vehicle may
require a jump start. These systems
will function again after the vehicle
is started.
BATTERY SAVER ACTIVE
This message displays when the
battery voltage drops below
expected levels and features are
disabled. Turn off all unnecessary
accessory features.
SERVICE BATTERY
CHARGING SYSTEM
On some vehicles, this message
displays if there is a problem with
the battery charging system. Under
certain conditions, the charging
system light may also turn on in the
instrument cluster. See Charging
System Light 0146. Driving with this
problem could drain the battery.
Turn off all unnecessary
accessories. Have the electrical
system checked as soon as
possible. See your dealer.
TRANSPORT MODE ON
This message is displayed when the
vehicle is in transport mode. Some
features can be disabled while in
this mode, including Remote
Keyless Entry (RKE), remote start,
and the vehicle alarm system. Take
the vehicle to your dealer for service
to turn transport mode off.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9159366) - 2016 - crc - 5/20/15
Driving and Operating 253
Torque Lock
If you are parking on a hill and you
do not shift the transmission into
P (Park) properly, the weight of the
vehicle may put too much force on
the parking pawl in the
transmission. You may find it difficult
to pull the shift lever out of P (Park).
This is called torque lock. To
prevent torque lock, set the parking
brake and then shift into P (Park)
properly before you leave the driver
seat. To find out how, seeShifting
Into Park 0252.
When you are ready to drive, move
the shift lever out of P (Park) before
you release the parking brake.
If torque lock does occur, you may
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl
in the transmission. You will then be
able to pull the shift lever out of
P (Park).
Shifting out of Park
This vehicle is equipped with an
electronic shift lock release system.
The shift lock release is
designed to:
. Prevent ignition key removal
unless the shift lever is in
P (Park).
. Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN and the
regular brake pedal is applied.
The shift lock release is always
functional except in the case of an
uncharged or low voltage (less than
9 volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting - North
America 0382.
To shift out of P (Park): 1. Apply the brake pedal.
2. Move the shift lever to the desired position. If you still are unable to shift out of
P (Park):
1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, press the shift lever all
the way into P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, then have the vehicle
serviced soon.
Parking over Things
That Burn
{Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9159366) - 2016 - crc - 5/19/15
Vehicle Care 311
Tire Pressure MonitorSystem . . . . . . . . . . . . . . . . . . . . . . 360
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . 361
Tire Inspection . . . . . . . . . . . . . . . . 364
Tire Rotation . . . . . . . . . . . . . . . . . 364
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 365
Buying New Tires . . . . . . . . . . . . . 366
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . . . . 367
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 368
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 369
Wheel Replacement . . . . . . . . . . 369
Tire Chains . . . . . . . . . . . . . . . . . . . 370
If a Tire Goes Flat . . . . . . . . . . . . 371
Tire Changing . . . . . . . . . . . . . . . . 372
Full-Size Spare Tire . . . . . . . . . . 381
Jump Starting
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . 382
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 385
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 385
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 391
Interior Care . . . . . . . . . . . . . . . . . . 395
Floor Mats . . . . . . . . . . . . . . . . . . . . 398
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
WARNING: Most motor vehicles,
including this one, contain and/or
emit chemicals known to the State
of California to cause cancer and
birth defects or other reproductive

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9159366) - 2016 - crc - 5/19/15
312 Vehicle Care
harm. Engine exhaust, many parts
and systems, many fluids, and
some component wear by-products
contain and/or emit these
chemicals.
SeeBattery - North America 0331
and Jump Starting - North America
0 382.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, safety belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 0100.
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see Service
Publications Ordering Information
0 426.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle 0100.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9159366) - 2016 - crc - 5/19/15
Vehicle Care 315
1. Positive (+) Terminal. SeeJump Starting - North America
0382.
2. Battery - North America 0331.
3. Coolant Surge Tank and Pressure Cap. See Cooling
System 0322.
4. Engine Air Cleaner/Filter 0321.
5. Automatic Transmission Dipstick. See “How to Check
Automatic Transmission Fluid”
under Automatic Transmission
Fluid 0318.
6. Remote Negative (–) Location (Out of View). See Jump
Starting - North America 0382.
7. Engine Cooling Fans (Out of View). See Cooling System
0 322.
8. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0315.
9. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0315. 10. Windshield Washer Fluid
Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 328.
11. Brake Fluid Reservoir. See Brake Fluid 0329.
12. Engine Compartment Fuse
Block 0342.
Engine Oil
For a heavy-duty Suburban, see the
“Engine Oil” section in the Suburban
Heavy-Duty Package supplement.
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
. Always use engine oil approved
to the proper specification and of
the proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section. .
Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0317.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.Checking Engine Oil
If equipped, the ENGINE OIL LOW
ADD OIL message displays when
the engine oil level may be too low.
SeeEngine Oil Messages 0164.
Check the oil level before filling to
the recommended level. If the oil is
not low and this message remains
on, see your dealer.
It is also a good idea to check the
engine oil level at each fuel fill. In
order to get an accurate reading,
the vehicle must be on level ground.
The engine oil dipstick handle is a
loop. See Engine Compartment
Overview 0314 for the location of
the engine oil dipstick.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9159366) - 2016 - crc - 5/19/15
Vehicle Care 331
Battery - North America
The original equipment battery is
maintenance free. Do not remove
the cap and do not add fluid.
Refer to the replacement number
shown on the original battery label
when a new battery is needed. See
Engine Compartment Overview
0314 for battery location.
{Warning
WARNING: Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Batteries also
contain other chemicals known to
the State of California to cause
cancer. WASH HANDS AFTER
HANDLING. SeeCalifornia
Proposition 65 Warning 0311.
Vehicle Storage
{Warning
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. See Jump Starting -
North America 0382 for tips on
working around a battery without
getting hurt.
Infrequent Usage: Remove the
black, negative (−) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
Four-Wheel Drive
Transfer Case
When to Check Lubricant
Refer to Maintenance Schedule
0 401 to determine when to check
the lubricant. How to Check Lubricant
Automatic Transfer Case
1. Fill Plug
2. Drain Plug
To get an accurate reading, the
vehicle should be on a level
surface.
If the level is below the bottom of
the fill plug (1) hole, located on the
transfer case, some lubricant will
need to be added. Add enough
lubricant to raise the level to the
bottom of the fill plug (1) hole. Use
care not to overtighten the plug.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9159366) - 2016 - crc - 5/19/15
382 Vehicle Care
Jump Starting
Jump Starting - North
America
For a heavy-duty Suburban, see the
Suburban Heavy-Duty Package
Supplement.
For more information about the
vehicle battery, seeBattery - North
America 0331.
If the vehicle's battery (or batteries)
has run down, you may want to use
another vehicle and some jumper
cables to start your vehicle. Be sure
to use the following steps to do it
safely.
{Warning
WARNING: Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Batteries also
(Continued)
Warning (Continued)
contain other chemicals known to
the State of California to cause
cancer.WASH HANDS AFTER
HANDLING. SeeCalifornia
Proposition 65 Warning 0311.
{Warning
Batteries can hurt you. They can
be dangerous because:
. They contain acid that can
burn you.
. They contain gas that can
explode or ignite.
. They contain enough
electricity to burn you.
If you do not follow these steps
exactly, some or all of these
things can hurt you.
Caution
Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.
1. Check the other vehicle. It must have a 12-volt battery
with a negative ground system.
Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. If the vehicle is equipped with dual batteries, using the battery
that is closer to the starter will
reduce electrical resistance.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9159366) - 2016 - crc - 5/19/15
Vehicle Care 383
This is located on the
passenger side, in the rear of
the engine compartment.
3. Get the vehicles close enough so the jumper cables can
reach, but be sure the vehicles
are not touching each other.
If they are, it could cause an
unwanted ground connection.
You would not be able to start
your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking
brake. For vehicles with
four-wheel-drive with a
N (Neutral) transfer case
position, be sure the transfer
case is in a drive gear —not
N (Neutral).Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
4. Turn off the ignition on both vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn
off the radio and all the lamps
that are not needed. This will
avoid sparks and help save
both batteries. And it could
save the radio!
5. Open the hood on the other vehicle and locate the
positive (+) and negative (−)
terminal locations on that
vehicle.
The positive (+) terminal is
under a red plastic cover at the
positive battery post. To uncover the positive (+)
terminal, open the red plastic
cover.
For more information on the
location of the remote
positive (+) and remote
negative (−) terminals, see
Engine Compartment Overview
0
314.
{Warning
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
(Continued)

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9159366) - 2016 - crc - 5/19/15
Vehicle Care 385
10. Connect the other end of thenegative (−) cable to the metal
bracket that is bolted to the
engine and supports the
resonator, on the vehicle with
the dead battery.
11. Start the vehicle with the good battery and run the engine for a
while.
12. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty.
Do not lash or hook to
suspension components. Use the
proper straps around the tires to
secure the vehicle.
Have the vehicle towed on a flatbed
car carrier. A wheel lift tow truck
could damage the vehicle.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as a motor home. The
two most common types of
recreational vehicle towing are

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9159366) - 2016 - crc - 5/19/15
422 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify. General
Motors of Canada Limited
requires pre-authorization,
original detailed receipts, and a
copy of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for