keyless entry CHEVROLET SUBURBAN 2020 Owner's Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 9
Keys, Doors, and
Windows
Keys and Locks
Keys (Keyless Access) . . . . . . . . . . 9
Keys (Key Access) . . . . . . . . . . . . 10
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . 13
Remote Keyless Entry (RKE) System Operation (Key
Access) . . . . . . . . . . . . . . . . . . . . . . 13
Remote Keyless Entry (RKE) System Operation (Keyless
Access) . . . . . . . . . . . . . . . . . . . . . . 16
Remote Vehicle Start . . . . . . . . . . 23
Door Locks . . . . . . . . . . . . . . . . . . . . 24
Power Door Locks . . . . . . . . . . . . . 25
Delayed Locking . . . . . . . . . . . . . . . 25
Automatic Door Locks . . . . . . . . . 25
Lockout Protection . . . . . . . . . . . . . 26
Safety Locks . . . . . . . . . . . . . . . . . . . 26
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 27
Power Assist Steps . . . . . . . . . . . . 32
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 33
Vehicle Alarm System . . . . . . . . . 33 Immobilizer . . . . . . . . . . . . . . . . . . . . 35
Immobilizer Operation (Key
Access) . . . . . . . . . . . . . . . . . . . . . . 35
Immobilizer Operation (Keyless Access) . . . . . . . . . . . . . . . . . . . . . . 35
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 36
Power Mirrors . . . . . . . . . . . . . . . . . . 37
Folding Mirrors . . . . . . . . . . . . . . . . . 37
Heated Mirrors . . . . . . . . . . . . . . . . . 38
Blind Spot Mirrors . . . . . . . . . . . . . . 38
Reverse Tilt Mirrors . . . . . . . . . . . . 39
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 39
Manual Rearview Mirror . . . . . . . . 39
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 40
Child-View Mirror . . . . . . . . . . . . . . 40
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 40
Power Windows . . . . . . . . . . . . . . . 40
Sun Visors . . . . . . . . . . . . . . . . . . . . . 42
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 42
Keys and Locks
Keys (Keyless Access)
{Warning
Leaving children in a vehicle with
an ignition key or Remote
Keyless Entry (RKE) transmitter is
dangerous and children or others
could be seriously injured or
killed. They could operate the
power window or other controls or
make the vehicle move. The
windows will function with the key
in the ignition or with the RKE
transmitter in the vehicle, and
children or others could be caught
in the path of a closing window.
Do not leave children in a vehicle
with the ignition key or an RKE
transmitter.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
10 Keys, Doors, and Windows
If the vehicle has the Keyless
Access system, there is a key in the
transmitter.The key, inside the Remote Keyless
Entry (RKE) transmitter, can be
used for all locks.
To remove the key, press the button
on the side of the RKE transmitter
near the bottom, and pull the key
out. Never pull the key out without
pressing the button.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See
OnStar Overview 0414.
If locked out of the vehicle, see
Roadside Assistance Program
0 404.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
See Memory Seats 050.
Keys (Key Access)
{Warning
Leaving children in a vehicle with
an ignition key or Remote
Keyless Entry (RKE) transmitter is
dangerous and children or others
could be seriously injured or
killed. They could operate the
power window or other controls or
make the vehicle move. The
windows will function with the key
in the ignition or with the RKE
transmitter in the vehicle, and
(Continued)

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 11
Warning (Continued)
children or others could be caught
in the path of a closing window.
Do not leave children in a vehicle
with the ignition key or an RKE
transmitter.
{Warning
If the key is unintentionally
rotated while the vehicle is
running, the ignition could be(Continued)
Warning (Continued)
moved out of the RUN position.
This could be caused by heavy
items hanging from the key ring,
or by large or long items attached
to the key ring that could be
contacted by the driver or
steering wheel. If the ignition
moves out of the RUN position,
the engine will shut off, braking
and steering power assist may be
impacted, and airbags may not
deploy. To reduce the risk of
unintentional rotation of the
ignition key, do not change the
way the ignition key and Remote
Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and
RKE transmitter, if equipped, are
designed to work together as a
system to reduce the risk of
unintentionally moving the key out
of the RUN position. The ignition
key has a small hole to allow attachment of the provided key ring.
It is important that any replacement
ignition keys have a small hole. See
your dealer if a replacement key is
required.
The combination and size of the
rings that came with your keys were
specifically selected for your
vehicle. The rings are connected to
the key like two links of a chain to
reduce the risk of unintentionally
moving the key out of the RUN
position. Do not add any additional
items to the ring attached to the
ignition key. Attach additional items
only to the second ring, and limit
added items to a few essential keys
or small, light items no larger than
an RKE transmitter.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 13
Programming without Two
Recognized Keys
Program a new key to the vehicle
when a recognized key is not
available. Canadian regulations
require that Canadian owners see
their dealer.
If two currently recognized keys are
not available, follow this procedure
to program the first key.
This procedure will take
approximately 30 minutes to
complete for the first key. The
vehicle must be off and all of the
keys must be with you.1. Insert the new vehicle key into the ignition.
2. Turn the ignition on without starting the engine. The
security light will come on.
3. Wait 10 minutes until the security light turns off.
4. Turn the ignition off.
5. Repeat Steps 2–4 two more times. After the third time, turn
the ignition on; the key is learned and all previously
known keys will no longer work
with the vehicle.
6. To learn the second key, turn the ignition off and insert the
second key to be learned and
turn the ignition on without
starting the engine.
After two keys are learned, the
remaining keys can be learned by
following the procedure in
“Programming with Two Recognized
Keys (Key Vehicles Only).”
See your dealer if a replacement
key or additional key is needed.
If locked out of the vehicle, see
Roadside Assistance Program
0 404.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0414.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 410. If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
.
Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
(Key Access)
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 013.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
16 Keys, Doors, and Windows
Remote Keyless Entry
(RKE) System Operation
(Keyless Access)
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See“Keyless
Access Operation” later in this
section.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 013.
With Remote Start, without Similar
Q:Press to lock all doors.
If enabled, the turn signal lamps
flash once on the second press to
indicate locking has occurred.
If enabled, the horn chirps when
Q
is pressed again within
three seconds. See Vehicle
Personalization 0154.
If the driver door is open when
Qis
pressed and Unlocked Door
Anti-Lockout is enabled, all doors
will lock and then the driver door will immediately unlock. See
Vehicle
Personalization 0154. If the
passenger door is open when
Qis
pressed, all doors lock.
Pressing
Qarms the alarm system.
See Vehicle Alarm System 033.
K:Press once to unlock the driver
door. If
Kis pressed again within
three seconds, all remaining doors
unlock. The interior lamps may
come on and stay on for 20 seconds
or until the ignition is turned on.
If enabled, the turn signal lamps
flash twice to indicate unlocking has
occurred. If enabled, the exterior
lamps may turn on. See Vehicle
Personalization 0154.
Pressing
Kon the RKE transmitter
disarms the alarm system. See
Vehicle Alarm System 033.
Press and hold
Kuntil the windows
fully open, if remote window
operation is enabled. See Vehicle
Personalization 0154.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 23
Remote Vehicle Start
If equipped with the remote start
feature, the climate control system
will come on when the vehicle is
started remotely depending on the
outside temperature.
The rear defog and heated and
ventilated seats, if equipped, may
also come on. SeeHeated and
Ventilated Front Seats 053 and
Vehicle Personalization 0154.
Laws in some communities may
restrict the use of remote starters.
Check local regulations for any
requirements on remote starting of
vehicles.
Do not use remote start if the
vehicle is low on fuel. The vehicle
may run out of fuel.
The vehicle cannot be remote
started if:
. The key is in the ignition (Key
Access) or the transmitter is in
the vehicle (Keyless Access).
. The hood is not closed. .
There is an emission control
system malfunction and the
malfunction indicator lamp is on.
. The hazard flashers are on.
. Two remote vehicle starts or a
start with an extension have
already been used.
. The vehicle is not in P (Park).
. The vehicle is not off.
The engine will turn off during a
remote vehicle start if:
. The coolant temperature gets
too high.
. The oil pressure gets low.
The RKE transmitter range may be
reduced while the vehicle is running.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 013 or
Vehicle Personalization 0154.
Starting the Engine Using Remote
Start
1. Press and release
Q. 2. Immediately press and hold
/
until the turn signal lamps flash
or for at least four seconds.
When the vehicle starts, the
parking lamps will turn on. The
doors will be locked and the
climate control system may
come on.
The engine will continue to run
for 15 minutes. Repeat
Steps 1 and 2 for a 15-minute
time extension.
Turn the ignition on to operate the
vehicle.
Extending Engine Run Time
The engine run time can be
extended by 15 minutes, for a total
of 30 minutes, if during the first
15 minutes Steps 1 and 2 are
repeated while the engine is still
running. An extension can be
requested, 30 seconds after
starting.
A maximum of two remote starts,
or a single start with an extension,
is allowed between ignition cycles.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
24 Keys, Doors, and Windows
The vehicle's ignition must be
turned on and then back off to use
remote start again.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the ignition on and then off.
Door Locks
{Warning
Unlocked doors can be
dangerous.
. Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. The doors
can be unlocked and
opened while the vehicle is
moving. The chance of
(Continued)
Warning (Continued)
being thrown out of the
vehicle in a crash is
increased if the doors are
not locked. So, all
passengers should wear
seat belts properly and the
doors should be locked
whenever the vehicle is
driven.
. Young children who get into
unlocked vehicles may be
unable to get out. A child
can be overcome by
extreme heat and can suffer
permanent injuries or even
death from heat stroke.
Always lock the vehicle
whenever leaving it.
. Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the
doors can help prevent this
from happening. To lock or unlock the doors from
outside the vehicle:
.
PressQorKon the Remote
Keyless Entry (RKE) transmitter.
. Use the key in the driver door.
To lock or unlock the doors from
inside the vehicle:
. Press
QorKon the power door
lock switch.
. Pushing down the manual lock
knob on the driver door will lock
all doors. Pushing down the
manual lock knob on a
passenger door will lock only
that door.
. Pulling an interior door handle
will unlock the door. Pulling the
door handle again unlatches it.
Keyless Access
If equipped, the RKE transmitter
must be within 1 m (3 ft) of the
liftgate or door being opened. Press
the button on the door handle to
open. See “Keyless Access

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 25
Operation”inRemote Keyless Entry
(RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 16.
Free-Turning Locks
The door key lock cylinder turns
freely when either the wrong key is
used, or the correct key is not fully
inserted. The free-turning door lock
feature prevents the lock from being
forced open. To reset the lock, turn
it to the vertical position with the
correct key fully inserted. Remove
the key and insert it again. If this
does not reset the lock, turn the key
halfway around in the cylinder and
repeat the reset procedure.
Power Door Locks
PressQorKon the Remote
Keyless Entry (RKE) transmitter.
See Remote Keyless Entry (RKE)
System Operation (Key Access)
0 13 or Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0
16.
Q:Press to lock the doors.
K:Press to unlock the doors.
Delayed Locking
This feature delays the locking of
the doors until five seconds after all
doors are closed.
Delayed locking can only be turned
on when the Unlocked Door
Anti-Lockout feature has been
turned off. When
Qis pressed on the power
door lock switch while the door is
open, a chime will sound three
times indicating delayed locking is
active.
The doors will lock automatically
five seconds after all doors are
closed. If a door is reopened before
that time, the five-second timer will
reset when all doors are closed
again.
Press
Qon the door lock switch
again or press
Qon the RKE
transmitter to lock the doors
immediately.
This feature can be programmed.
See “Delayed Door Lock” under
Vehicle Personalization 0154.
Automatic Door Locks
The doors will lock automatically
when all doors are closed, the
ignition is on, and the vehicle is
shifted out of P (Park).
If a vehicle door is unlocked, and
then opened and closed, the doors
will lock either when your foot is

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
28 Keys, Doors, and Windows
There will be a delay in the release
of the liftglass if there is an attempt
to open it while the rear wiper is in
motion.
Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This
will cause the liftgate to be
unlatched.
The liftgate can be opened when
locked if the RKE transmitter is
within 1 m (3 ft) of the touch pad.
SeeRemote Keyless Entry (RKE)
System Operation (Key Access)
0 13 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 16.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.Power Liftgate Operation
{Warning
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.
Caution
Driving with an open and
unsecured liftgate may result in
damage to the power liftgate
components.
If equipped, the power liftgate
switch is on the overhead console.
The vehicle must be in P (Park).
The modes are:
MAX : Opens to maximum height.
3/4 : Opens to a reduced height that
can be set from 3/4 to fully open.
Use to prevent the liftgate from
opening into overhead obstructions
such as a garage door or
roof-mounted cargo. The liftgate can
be opened manually all the way.
OFF : Opens manually only.
To power open or close the liftgate,
select MAX or 3/4 mode and then:

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
34 Keys, Doors, and Windows
.Always unlock a door with the
RKE transmitter, or use the
Keyless Access system.
Unlocking the driver door with
the key will not disarm the
system or turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed on the RKE
transmitter and the horn chirps three
times, an alarm occurred previously
while the alarm system was armed.
If the alarm has been activated, a
message will appear on the DIC.
Power Sounder, Inclination
Sensor, and Intrusion Sensor
In addition to the standard
theft-deterrent system features, this
system may also have a power
sounder, inclination sensor, and
intrusion sensor.
The power sounder provides an
audible alarm which is distinct from
the vehicle’ s horn. It has its own power source, and can sound an
alarm if the vehicle’s battery is
compromised.
The inclination sensor can set off
the alarm if it senses movement of
the vehicle, such as a change in
vehicle orientation.
The intrusion sensor monitors the
vehicle interior, and can activate the
alarm if it senses unauthorized entry
into the vehicle’s interior. Do not
allow passengers or pets to remain
in the vehicle when the intrusion
sensor is activated.
Before arming the theft-deterrent
system and activating the intrusion
sensor:
.
Make sure all doors and
windows are completely closed.
. Secure any loose items such as
a sunshades.
. Make sure there are no
obstructions blocking the
sensors in the front overhead
console.
. Close DVD screens before
leaving the vehicle.
Intrusion and Inclination
Sensors Disable Switch
It is recommended that the intrusion
and inclination sensors be
deactivated if pets are left in the
vehicle or the vehicle is being
transported.
With the vehicle off, press
oin
the front overhead console to turn
off the feature.
The indicator light will come on
momentarily, indicating that these
sensors have been disabled until
the next time the alarm system is
armed.