hood open CHEVROLET SUBURBAN 2021 Owner's Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
26 Keys, Doors, and Windows
key a second time will bypass the
30-second delay and immediately arm
the alarm system.
The vehicle alarm system will not arm if the
doors are locked with the mechanical key.
If the driver door is opened without first
unlocking with the remote key, the horn will
chirp and the lights will flash to indicate
pre-alarm. If the vehicle is not started,
or the door is not unlocked by pressing
K
on the remote key during the 10-second
pre-alarm, the alarm will be activated.
The alarm will also be activated if a
passenger door, the liftgate, or the hood is
opened without first disarming the system.
When the alarm is activated, the turn
signals flash and the horn sounds for about
30 seconds. The alarm system will then
re-arm to monitor for the next unauthorized
event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the remote key.
.Unlock the vehicle using the Keyless
Access system.
.Start the vehicle. To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
exited.
.Always unlock a door with the remote
key, or use the Keyless Access system.
Unlocking the driver door with the
mechanical key will not disarm the
system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed on the remote key and the
horn chirps three times, an alarm occurred
previously while the alarm system was
armed.
If the alarm has been activated, a message
will appear on the DIC.
Steering Column Lock
If equipped, the steering column lock is a
theft-deterrent device. This feature locks the
steering column when the vehicle is turned
off and the driver door is opened, or when
the driver door is opened and then the
vehicle is turned off. The steering column
unlocks when the vehicle is turned on.
The Driver Information Center (DIC) may
display one of these messages:
.A message to service the steering column
lock indicates that an issue has been
detected with the column lock feature
and the vehicle should be serviced.
.A message that the steering column is
locked indicates that the engine is
running, but the steering column is still
locked. It is normal for the column to be
locked during a remote start, but the
column should unlock after the brake
pedal is pressed and the vehicle is started.
No message will display during a remote
start.
.A message that the steering wheel must
be turned and the vehicle must be started
again indicates that the column lock
mechanism is bound, the column locking
device was unable to unlock the steering
column, and the vehicle did not start.
If this happens, immediately turn the
steering wheel from side to side to
unbind the column lock. If this does not
unlock the steering column, turn the
vehicle off and open the driver door to
reset the system. Then turn the vehicle
on and immediately turn the steering
wheel side to side for about 15 seconds.
In some cases, it may take significant
force to unbind the column.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Climate Controls 209
Rear System Air Vents
This vehicle has four round or rectangular
air vents in the headliner above the second
and third row seats.
Press on the center vane rear edge to open
the round outlet. Use the center vane to
rotate the outlet and change the direction
of the airflow. Press on the center vane
leading edge to shut off the air flow.
Move the slider knob on rectangular vents
and rotate the outlet barrel left to right to
change the direction of the air flow and to
shut off the air flow.
Operation Tips
.Clear away any ice, snow, or leaves from
the air inlets at the base of the
windshield that could block the flow of
air into the vehicle.
.Clear snow off the hood to improve
visibility and help decrease moisture
drawn into the vehicle.
.When you enter a vehicle in cold
weather, press the fan up button to the
maximum fan level before driving. This
helps clear the intake ducts of snow and
moisture, and reduces the chance of
fogging the inside of the window.
.Keep the air path under the front seats
clear of objects to help circulate the air
inside of the vehicle more effectively.
.Use of non-GM approved hood deflectors
can adversely affect the performance of
the system. Check with your dealer
before adding equipment to the outside
of the vehicle.
Maintenance
Passenger Compartment Air Filter
The filter reduces the dust, pollen, and other
airborne irritants from outside air that is
pulled into the vehicle.
The filter should be replaced as part of
routine scheduled maintenance. See
Maintenance Schedule0386. To find out
what type of filter to use, see Maintenance
Replacement Parts 0396.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
210 Climate Controls
1. Open the lower glove box doorcompletely.
2. Press the sides of the glove box bininward to clear the stoppers and rotate
downward to lower the bin.
3. Unsnap dampener by pushing outwardsto fully remove the glove box bin.
4. Pull the lever (1) on the left side of thefilter door and slide left (2), then remove
the door. Remove the old filter.
5. Install the new air filter.
6. Reinstall the filter door.
7. Reverse the steps to reinstall the glove box.
See your dealer if additional assistance is
needed.
Service
All vehicles have a label underhood that
identifies the refrigerant used in the vehicle.
The refrigerant system should only be
serviced by trained and certified technicians.
The air conditioning evaporator should never

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 229
Stop/Start System
This vehicle has a Stop/Start system to shut
off the engine to help conserve fuel. It has
components designed for the increased
number of starts.
{Warning
The automatic engine Stop/Start feature
causes the engine to shut off while the
vehicle is still on. Do not exit the vehicle
before shifting to P (Park). The vehicle
may restart and move unexpectedly.
Always shift to P (Park), and then turn
the ignition off before exiting the vehicle.
Auto Engine Stop/Start
When the brakes are applied and the vehicle
is at a complete stop, the engine may turn
off. When stopped, the tachometer displays
AUTO STOP. See Tachometer0105. When
the brake pedal is released or the
accelerator pedal is pressed, the engine will
restart.
To maintain vehicle performance, other
conditions may cause the engine to
automatically restart before the brake pedal
is released. Auto Stops may not occur and/or Auto
Starts may occur because:
.The climate control settings require the
engine to be running to cool or heat the
vehicle interior.
.The vehicle battery charge is low.
.The vehicle battery has recently been
disconnected.
.Minimum vehicle speed has not been
reached since the last Auto Stop.
.The accelerator pedal is pressed.
.The engine or transmission is not at the
required operating temperature.
.The outside temperature is not in the
required operating range.
.The vehicle is shifted out of D (Drive) to
any gear other than P (Park).
.Tow/Haul Mode or other driver modes
have been selected.
.The vehicle is on a steep hill or grade.
.The driver door has been opened or the
driver seat belt has been unbuckled.
.The hood has been opened.
.The Auto Stop has reached the maximum
allowed time.
Auto Stop Disable Switch
Uplevel Shown, Others Similar
The automatic engine Stop/Start feature can
be disabled and enabled by pressing
h.
Auto Stop is enabled each time you start
the vehicle.
When
his illuminated, the system is
enabled.
Retained Accessory Power (RAP)
When the ignition is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the ignition is
in RUN or ACC/ACCESSORY:

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
250 Driving and Operating
Aerodynamic Height is 20 mm (0.75 in)
lower than Normal Height. This ride height
lowers the vehicle at higher vehicle speeds
to improve aerodynamics.
The vehicle will lower to Aerodynamic
Height when vehicle speed exceeds
105 km/h (65 mph) for a period of time. The
vehicle will raise to Normal Height when the
vehicle slows to less than 48 km/h
(30 mph).
Aerodynamic Height is automatically
disabled when a trailer is connected to the
vehicle or Tow/Haul Driver Mode is active.
Suspension Modes
The air suspension has two special modes
located in the infotainment screen under
Settings/Vehicle/Suspension. When either is
active, the following amber icon will be
illuminated in the instrument cluster.
SeeFour Corner Air Suspension Light 0116. Service Mode
Service Mode will disable all air suspension
operation including raising and lowering the
vehicle and operation of the air compressor.
This mode is useful when the vehicle is
being towed on a flat bed or when any
work under the vehicle is being performed.
Service Mode is automatically enabled when
the vehicle is put on a hoist or a floor jack
is used to raise a corner. Service Mode may
temporarily enable during intense off-road
situations to prevent damaging air
suspension activity. Service Mode
automatically disables when vehicle speed
exceeds 16 km/h (10 mph).
Alignment Mode
Alignment Mode will optimize the vehicle
height to provide the most accurate wheel
alignment. This mode should be enabled
once the vehicle is driven onto the
alignment station.
To enable Alignment Mode, ensure the
vehicle is at Normal Height and shift the
vehicle to Neutral. Alignment Mode
automatically disables when vehicle speed
exceeds 16 km/h (10 mph).
Air Suspension Operation with Door(s) or
Hood Open
The air suspension will temporarily suspend
all height changes while the hood or any
door is open.
System Over-Temperature
If the air suspension is under heavy use, the
system may temporarily suspend all height
changes to allow compressor cooldown.
When this occurs and a height change is
requested, a
‘Leveling System Unavailable’
message will be displayed in the instrument
cluster.
Suspension Lowered for Stability
In the event of a loss of Electronic Stability
Control, the air suspension will lower the
vehicle at higher speeds to provide increased
stability. This will be accompanied by a
‘Vehicle Lowering for Stability’ message in
the instrument cluster.
Excessive Vehicle Loading
If the air suspension detects excessive
vehicle loading, it will not raise above
Normal Height.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
310 Vehicle Care
Also, seeAdding Equipment to the
Airbag-Equipped Vehicle 068.
Vehicle Checks
Doing Your Own Service Work
{Warning
It can be dangerous to work on your
vehicle if you do not have the proper
knowledge, service manual, tools,
or parts. Always follow owner’s manual
procedures and consult the service
manual for your vehicle before doing any
service work.
If doing some of your own service work, use
the proper service manual. It tells you much
more about how to service the vehicle than
this manual can. To order the proper service
manual, see Publication Ordering
Information 0408.
This vehicle has an airbag system. Before
attempting to do your own service work,
see Servicing the Airbag-Equipped Vehicle
0 68. If equipped with remote vehicle start, open
the hood before performing any service
work to prevent remote starting the vehicle
accidentally. See
Remote Vehicle Start 014.
Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See Maintenance Records
0 397.Caution
Even small amounts of contamination can
cause damage to vehicle systems. Do not
allow contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
For vehicles with auto engine stop/start,
turn the vehicle off before opening the
hood. If the vehicle is on, the engine will
start when the hood is opened. You or
others could be injured.
{Warning
Components under the hood can get hot
from running the engine. To help avoid
the risk of burning unprotected skin,
never touch these components until they
have cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood before
opening.
To open the hood: 1. Pull the hood release lever with the
isymbol. It is on the lower left side
of the instrument panel.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Vehicle Care 311
2. Go to the front of the vehicle and locatethe secondary release lever under the
front center of the hood. Push the
secondary hood release lever to the right
to release.
3. After you have partially lifted the hood, the gas strut system will automatically
lift the hood and hold it in the fully
open position.
To close the hood: 1. Before closing the hood, be sure all filler caps are on properly, and all tools are
removed.
2. Pull the hood down until the gas strut system is no longer holding up the hood.
3. Allow the hood to fall. Check to make sure the hood is latched completely.
Repeat this process with additional force
if necessary.
{Warning
Do not drive the vehicle if the hood is
not latched completely. The hood could
open fully, block your vision, and cause a
crash. You or others could be injured.
Always close the hood completely before
driving. The Driver Information Center (DIC) will
display a message if the hood is not fully
closed, and the vehicle is moving. Stop and
turn off the vehicle, check the hood for
obstructions, and close the hood again.
Check to see if the message still appears on
the DIC.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
330 Vehicle Care
Glass Replacement
If the windshield or front side glass must be
replaced, see your dealer to determine the
correct replacement glass.
Windshield Replacement
HUD System
The windshield is part of the HUD system.
If the windshield must be replaced, get one
that is designed for HUD or the HUD image
may look out of focus.
Driver Assistance Systems
If the windshield needs to be replaced and
the vehicle is equipped with a front camera
sensor for the Driver Assistance Systems, a
GM replacement windshield is
recommended. The replacement windshield
must be installed according to GM
specifications for proper alignment. If it is
not, these systems may not work properly,
they may display messages, or they may
not work at all. See your dealer for proper
windshield replacement.
Gas Strut(s)
This vehicle is equipped with gas strut(s) to
provide assistance in lifting and holding
open the hood/trunk/liftgate system in full
open position.
{Warning
If the gas struts that hold open the hood,
trunk, and/or liftgate fail, you or others
could be seriously injured. Take the
vehicle to your dealer for service
immediately. Visually inspect the gas
struts for signs of wear, cracks, or other
damage periodically. Check to make sure
the hood/trunk/liftgate is held open with
enough force. If struts are failing to hold
the hood/trunk/liftgate, do not operate.
Have the vehicle serviced.
Caution
Do not apply tape or hang any objects
from gas struts. Also do not push down
or pull on gas struts. This may cause
damage to the vehicle.
See Maintenance Schedule 0386.
Hood
Trunk

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Vehicle Care 371
If they are, it could cause an unwanted
ground connection. You would not be
able to start your vehicle, and the bad
grounding could damage the electrical
systems.
To avoid the possibility of the vehicles
rolling, set the parking brake firmly on
both vehicles involved in the jump start
procedure. Put an automatic transmission
in P (Park) or a manual transmission in
Neutral before setting the parking brake.
If you have a four-wheel-drive vehicle, be
sure the transfer case is in a drive gear,
not in N (Neutral).
Caution
If any accessories are left on or plugged
in during the jump starting procedure,
they could be damaged. The repairs
would not be covered by the vehicle
warranty. Whenever possible, turn off or
unplug all accessories on either vehicle
when jump starting.
4. Turn the ignition off on both vehicles. Unplug unnecessary accessories plugged
into the accessory power outlets. Turn
off the radio and all the lamps that are not needed. This will avoid sparks and
help save both batteries. And it could
save the radio!
5. Open the hood on the other vehicle and locate the positive (+) and negative (−)
terminal locations on that vehicle.
The positive (+) terminal is under a red
plastic cover at the positive battery post.
To uncover the positive (+) terminal,
open the red plastic cover.
For more information on the location of
the remote positive (+) and remote
negative (−) terminals, see Engine
Compartment Overview 0312.{Warning
An electric fan can start up even when
the engine is not running and can injure
you. Keep hands, clothing, and tools
away from any underhood electric fan.
{Warning
Using a match near a battery can cause
battery gas to explode. People have been
hurt doing this, and some have been
blinded. Use a flashlight if you need
more light.
Battery fluid contains acid that can burn
you. Do not get it on you. If you
accidentally get it in your eyes or on
your skin, flush the place with water and
get medical help immediately.
{Warning
Fans or other moving engine parts can
injure you badly. Keep your hands away
from moving parts once the engine is
running.
6. Check that the jumper cables do not have loose or missing insulation. If they
do, you could get a shock. The vehicles
could be damaged too.
Before you connect the cables, here are
some basic things you should know.
Positive (+) will go to positive (+) or to a
remote positive (+) terminal if the

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13690484) - 2021 - crc - 8/17/20
424 Index
Front Pedestrian Braking (FPB)System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Front Seats Heated and Ventilated . . . . . . . . . . . . . . . . . . 43
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Dynamic Management . . . . . . . . . . . . . . . . . 231
Economy, Driving for Better . . . . . . . . . . . 213
Filling a Portable Fuel Container . . . . . . . 279
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 278
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 278
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Low Fuel Warning Light . . . . . . . . . . . . . . . . 117
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 277
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 277
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 368
Fuses Engine Compartment Fuse Block . . . . . . . 333
Fuses and Circuit Breakers . . . . . . . . . . . . . 333
Instrument Panel Fuse Block . . . . . . . . . . . 337
Rear Compartment Fuse Block . . . . . . . . . 339
G
Garage Door Opener . . . . . . . . . . . . . . . . . . . . . 129Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330 Gauges
Engine Coolant Temperature . . . . . . . . . . . 107
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . 106
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . 105
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Warning Lights and Indicators . . . . . . . . . 101
General Information
Service and Maintenance . . . . . . . . . . . . . . 385
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Glass Replacement . . . . . . . . . . . . . . . . . . . . . . . 330
Global Positioning System (GPS) . . . . . . . . . .174
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Guidance Problems with the Route . . . . . . . . . . . . . . . 175
H
Hazard Warning Flashers . . . . . . . . . . . . . . . . 136
HD Radio Technology . . . . . . . . . . . . . . . . . . . . 149
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Head-up Display . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 331
Daytime Running Lamps (DRL) . . . . . . . . . 135
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 118
High/Low Beam Changer . . . . . . . . . . . . . . 135
Lamps On Reminder . . . . . . . . . . . . . . . . . . . . 118
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 94
Heated and Ventilated Front Seats . . . . . . . 43
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204, 207
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 118
High-Speed Operation . . . . . . . . . . . . . . . . . . . 347
Hill and Mountain Roads . . . . . . . . . . . . . . . . 220
Hill Descent Control (HDC) . . . . . . . . . . . . . . . 244
Hill Descent Control Light . . . . . . . . . . . . . . . . . 113
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . 242
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
How to Wear Seat Belts Properly . . . . . . . . . .53
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204, 207