phone CHEVROLET TAHOE 1996 1.G Owners Manual

Downloaded from www.Manualslib.com manuals search engine Q:
A:
Is there anything I might add to the front of the
vehicle that could keep the air bag from
working properly?
Yes. If you add things that change your vehicle's
frame, bumper system, front end sheet metal or
height, they may keep the air bag system from
working properly. Also, the air bag system may not
work properly if you relocate any of the air bag
sensors. If you have-any question about this, you
should contact Customer Assistance before you
modify your vehicle. (The phone numbers and
addresses for Customer Assistance are in Step Two
of the Customer Satisfaction Procedure in this
manual. See "Customer Satisfaction Procedure"
in the Index.)
Safety Belt Use During Pregnancy
Safety belts work for everyone, including pregnant
women. Like all occupants, they are more likely to be
seriously injured if they don't wear safety belts.
A pregnant woman should wear a lap-shoulder belt, and
the lap portion should be worn as low
as possible, below
the rounding, throughout the pregnancy.
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Downloaded from www.Manualslib.com manuals search engine Sun Visors
To block out glare, you can swing down the visors. You
can also swing them out
to help block glare at the front
and side windows.
Your visor may have a strap to hold small items, such
as maps.
Some visors have an
extender on the inside edge.
When
the visor is down,
pull the extender out for
extra glare coverage at the
front or side.
Some visors have mirrors with lights. If the mirror has
lights, they will come on when you lift the mirror cover.
Power Outlets
You may have two power outlets near the cigarette
lighter.
To access these outlets, pull down the covers. Use
these outlets to power mobile telephones or other devices
designed
to operate with vehicle electrical systems.
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Downloaded from www.Manualslib.com manuals search engine To unlock a secured radio, see “Unlocking the
Theft-Deterrent Feature After a Power
Loss” earlier in
this section.
Understanding Radio Reception
FM Stereo
FM stereo will give you the best sound. But FM signals
will reach only about
10 to 40 miles (16 to 65 krn). Tall
buildings or hills can interfere with
FM signals, causing
the sound to come and go.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
’ up noise from things like storms and power lines. Try
reducing the treble
to reduce this noise if you ever get it.
Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until it
is too late. Your hearing can adapt to higher
volumes
of sound. Sound that seems normal can be loud
and harmful
to your hearing. Take precautions by
adjusting the volume control on your radio to a safe
sound level before your hearing adapts to it. To
help avoid hearing loss or damage:
Adjust the volume control to the lowest setting.
Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two-way radio
-- be sure you can add
what you want.
If you can, it’s very important to
do it properly. Added sound equipment may
interfere with the operation of your vehicle’s
engine, Delco radio
or other systems, and even
damage them. Your vehicle’s systems may interfere
with the operation
of sound equipment that has
been added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check Federal rules
I covering mobile radio and telephone units.
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Downloaded from www.Manualslib.com manuals search engine Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
’
This can happen if the road is wet enough and you’re
going fast enough. When your vehicle is hydroplaning,
it
has little or no contact with the road.
Hydroplaning doesn’t happen often.
But it can if your
tires haven’t much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road. If
you can see reflections from trees, telephone
poles or other vehicles, and raindrops “dimple” the
water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard and fast rule about hydroplaning. The
best advice is to slow down when it is raining.
Driving Through Deep Standing Water
NOTICE:
If you drive too quickly through deep puddles or
standing water, water can come in through your
engine’s air intake and badly damage your
. engine. Never drive through water that is slightly
lower than the underbody of your vehicle. If you
- ..
through them very slowly. can’t avoid deep puddles or standing water, drive
~
z
Some Other Rainy Weather Tips
0
0 Besides slowing down, allow some extra following
distance. And be especially careful when
you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared
to have your view restricted
by road spray.
Have good tires with proper tread depth.
(See
“Tires” in the Index.)
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Downloaded from www.Manualslib.com manuals search engine Section 8 Customer Assistance Information
Here you will find out how to contact Chevrolet if
you need assistance. This section also tells
you how
to obtain service publications and how to report any
safety defects.
This section includes information on:
a
0
a
0
0
0
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The Customer Satisfaction Procedure Customer Assistance for Text
Telephone (TTY) Users
Roadside Assistance
Courtesy Transportation
BBB Auto Line -- Alternative Dispute
Resolution Program
Reporting Safety Defects
Service and Owner Publications
Customer Satisfaction Procedure
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Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following
information available
to give the Customer
Assistance Representative:
Your name, address, home and business
0 Vehicle Identification Number (This 'is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
telephone
numbers
0 Dealership name and location
0 Vehicle delivery date and present mileage
Nature of concern
We encourage you to call us
so we can give your inquiry
prompt attention. However, if you wish to write
Chevrolet, write to:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy,
MI 48007-7047 Refer
to your Warranty and Owner
Assistance
Information booklet for addresses of Canadian and
GM Overseas offices.
When contacting Chevrolet, please remember that
your concern will likely be resolved in the dealership,
using the dealer's facilities, equipment and personnel.
That is why we suggest
you follow Step One first if
you have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Chevrolet by dialing: I-800-833-CHEV. (TTY users in
Canada can dial
1-800-263-3830.)

Downloaded from www.Manualslib.com manuals search engine Chevrolet Roadside Assistance Program
To enhance Chevrolet's strong commitment to customer
satisfaction, Chevrolet is excited
to announce the
establishment of the Chevrolet/Geo Roadside Assistance
Center. As the owner of a 1996 Chevrolet/Geo,
membership in Roadside Assistance is free. Roadside
Assistance is available 24 hours a day,
365 days a year, by calling 1-800-CHEV-USA
(1-800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance with minor
mechanical problems. If your problem cannot be
resolved over the phone, our advisors have access to a
nationwide network of dealer recommended service
providers. Roadside membership is free, however some
services may incur costs.
Roadside offers two levels of service
to the customer,
Basic Care and Courtesy" Care:
0 Toll-free number, 1 -800-CHEV-USA
Free towing for warranty repairs
Basic over-the-phone technical advice
0 Available dealer services at reasonable costs (ie.,
wrecker services, locksmithkey service, glass
repair, etc.)
ROADSIDE
Courtesy " Care PROVIDES:
Roadside Basic Care services (as outlined above)
Plus:
FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
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Downloaded from www.Manualslib.com manuals search engine FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)
FREE Flat Tire Service (spare installed on the road)
FREE Jump Start (at home or on the road)
FREE Fuel Delivery ($5 of fuel delivered on
the road)
Chs;vrolet/Geo offers Courtesy Transportation for
customers needing warranty service. Courtesy
Transportation will be offered in conjunction with
the coverage provided by the Bumper to Bumper
New Vehicle Limited Warranty to eligible purchasers
of 1996 Chevrolet/Geo passenger car and light duty
trucks. (Please see your selling dealer for details.)
Note:
Courtesy Care is available to Retail and Retail Lease
Customers operating 1996 and newer Chevrolet/Geo
vehicles for a period of 36 monlfis/36,000 miles,
whichever occurs first. All
Courtesy Care services
must be pre-arranged by Chevrolet Roadside or dealer
Service Management.
Basic Care and Courtesy Cure are not part of or
included in the coverage provided
by the New Vehicle
Limited Warranty. Chevrolet reserves the right to
modify or discontinue
Basic Care and Courtesy Care
at any time. For
complete program details, see your Chevrolet/Geo
dealer to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that
will provide
you with quality and priority service. When
roadside services are required, our advisors will explain
any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the
following available to give to the advisor:
Vehicle Identification Number (VIN)
License plate number
Vehicle color
0 Vehicle location
Telephone number where you can be reached
Vehicle mileage
Description of problem
Please refer to the Roadside Assistance brochure
inside your owner information portfolio for full
program details.

Downloaded from www.Manualslib.com manuals search engine For warranty repairs during the Complete Vehicle
Coverage period in the New Vehicle Limited Warranty,
interim transportation may be available under the
Courtesy Transportation Program. Please consult your
dealer for details. The Roadside Assistance program is
available only in the United States and Canada.
GM Participation in BBB AUTO
LINE -- Alternative Dispute
Resolution Program*
.. *This program may not be available in all states,
depending on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change .eligibility
limitations and/or to discontinue its participation in
this program.
Both Chevrolet and your Chevrolet dealer are committed
to making sure you are completely satisfied with your new vehicle. Our experience has shown that, if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier in this section is very successful. There
may be instances ,where
an impartial third party
can assist
in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty. To assist in resolving these
disagreements, Chevrolet voluntarily participates in
BBB AUTO
LINE.
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle disputes .between customers and automobile
manufacturers. This program is available free of charge
to customers who currently own or lease a
GM vehicle.
If. you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO
LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite 800
Arlington, VA
22203
Telephone: 1-800-955-5 100
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Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario
KlG 352
-REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify
us. Please call us at 1-800-222- 1020 or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy, Michigan 48007-7047
In Canada, please call
us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of 'Canada Limited
Customer Assistance Center
1908 Colonel Sam Drive
Oshawa, Ontario L1H
8P7
Service and Owner Publications
em
Service manuals, service bulletins, owner's manuals and
other service literature are avai1,able for purchase for all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States
. . . . . . . 1-800-55 1-4 123 '
Canada . . . . . . . . . . . . 1-800-668-5539
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