ESP CHEVROLET TAHOE 2010 3.G Owner's Manual

Voice Recognition
The Bluetooth system uses voice recognition to
interpret voice commands to dial phone numbers and
name tags.
Noise:Keep interior noise levels to a minimum. The
system may not recognize voice commands if there is
too much background noise.
When to Speak: A short tone sounds after the system
responds indicating when it is waiting for a voice
command. Wait until the tone and then speak.
How to Speak: Speak clearly in a calm and natural
voice.
Audio System
When using the in‐vehicle Bluetooth system, sound
comes through the vehicle's front audio system
speakers and overrides the audio system. Use the
audio system volume knob, during a call, to change the
volume level. The adjusted volume level remains in
memory for later calls. To prevent missed calls, a
minimum volume level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons located on the steering wheel to
operate the in‐vehicle Bluetooth system. See Audio
Steering Wheel Controls
on page 4‑136for more
information.
b g(Push To Talk) : Press to answer incoming calls,
to confirm system information, and to start speech
recognition.
c x(Phone On Hook): Press to end a call, reject a
call, or to cancel an operation.
Pairing
A Bluetooth enabled cell phone must be paired to the
in‐vehicle Bluetooth system first and then connected to
the vehicle before it can be used. See the cell phone
manufacturers user guide for Bluetooth functions
before pairing the cell phone. If a Bluetooth phone
is not connected, calls will be made using OnStar
®
Hands‐Free Calling, if available. Refer to the OnStar
owner's guide for more information.
4-115

Pairing Information:
.Up to five cell phones can be paired to the
in‐vehicle Bluetooth system.
.The pairing process is disabled when the vehicle is
moving.
.The in‐vehicle Bluetooth system automatically links
with the first available paired cell phone in the
order the phone was paired.
.Only one paired cell phone can be connected to
the in‐vehicle Bluetooth system at a time.
.Pairing should only need to be completed once,
unless changes to the pairing information have
been made or the phone is deleted.
To link to a different paired phone, see Linking to a
Different Phone later in this section.
Pairing a Phone
1. Press and holdb gfor two seconds. The system
responds with “Ready”followed by a tone.
2. Say “Bluetooth”. The system responds with
“Bluetooth ready” followed by a tone.
3. Say “Pair”. The system responds with instructions
and a four digit PIN number. The PIN number will
be used in Step 4. 4. Start the Pairing process on the cell phone that will
be paired to the vehicle. Reference the cell phone
manufacturers user guide for information on this
process.
Locate the device named “General Motors”in the
list on the cellular phone and follow the instructions
on the cell phone to enter the four digit PIN
number that was provided in Step 3.
5. The system prompts for a name for the phone. Use a name that best describes the phone. This name
will be used to indicate which phone is connected.
The system then confirms the name provided.
6. The system responds with “ has
been successfully paired” after the pairing process
is complete.
7. Repeat Steps 1 through 7 for additional phones to be paired.Listing All Paired and Connected Phones
1. Press and holdbgfor two seconds. The system
responds with “Ready”followed by a tone.
2. Say “Bluetooth”. The system responds with
“Bluetooth ready” followed by a tone.
3. Say “List”. The system lists all the paired Bluetooth
devices. If a phone is connected to the vehicle, the
system will say “Is connected”after the connected
phone.
4-116

Deleting a Paired Phone
1. Press and holdbgfor two seconds. The system
responds with “Ready”followed by a tone.
2. Say “Bluetooth”. The system responds with
“Bluetooth ready” followed by a tone.
3. Say “Delete”. The system asks which phone to
delete followed by a tone.
4. Say the name of the phone to be deleted. If the phone name is unknown, use the “List”command
for a list of all paired phones. The system responds
with “Would you like to delete ? Yes
or No” followed by a tone.
5. Say “Yes”to delete the phone. The system
responds with “OK, deleting ”.
Linking to a Different Phone
1. Press and holdbgfor two seconds. The system
responds with “Ready”followed by a tone.
2. Say “Bluetooth”. The system responds with
“Bluetooth ready” followed by a tone. 3. Say
“Change phone”. The system responds with
“Please wait while I search for other phones”.
.If another phone is found, the response will be
“ is now connected”.
.If another phone is not found, the original
phone remains connected.
Storing Name Tags
The system can store up to thirty phone numbers as
name tags that are shared between the Bluetooth and
OnStar systems.
The system uses the following commands to store and
retrieve phone numbers:
.Store
.Digit Store
.Directory
Using the Store Command
The store command allows a phone number to be
stored without entering the digits individually.
1. Press and hold
b gfor two seconds. The system
responds with “Ready”followed by a tone.
2. Say “Store”. The system responds with “Store,
number please” followed by a tone.
4-117

3. Say the complete phone number to be stored atonce with no pauses.
.If the system recognizes the number it
responds with “OK, Storing”and repeats the
phone number.
.If the system is unsure it recognizes the phone
number, it responds with “Store”and repeats
the number followed by “Please say yes or no”.
If the number is correct, say “Yes”. If the
number is not correct, say “No”. The system will
ask for the number to be re‐entered.
4. After the system stores the phone number, it responds with “Please say the name tag” followed
by a tone.
5. Say a name tag for the phone number. The name tag is recorded and the system responds with
“About to store . Does that
sound OK?”.
.If the name tag does not sound correct, say
“No” and repeat Step 5.
.If the name tag sounds correct, say “Yes”and
the name tag is stored. After the number is
stored the system returns to the main menu.
Using the Digit Store Command
The digit store command allows a phone number to be
stored by entering the digits individually.
1. Press and hold
b gfor two seconds. The system
responds with “Ready”followed by a tone.
2. Say “Digit Store”. The system responds with
“Please say the first digit to store” followed by
a tone.
3. Say the first digit to be stored. The system will repeat back the digit it heard followed by a tone.
Continue entering digits until the number to be
stored is complete.
.If an unwanted number is recognized by the
system, say “Clear”at any time to clear the last
number.
.To hear all of the numbers recognized by the
system, say “Verify”at any time and the system
will repeat them.
4. After the complete number has been entered, say “Store”. The system responds with “Please say the
name tag” followed by a tone.
4-118

5. Say a name tag for the phone number. The nametag is recorded and the system responds with
“About to store . Does that
sound OK?”.
.If the name tag does not sound correct, say
“No” and repeat Step 5.
.If the name tag sounds correct, say “Yes”and
the name tag is stored. After the number is
stored the system returns to the main menu.
Using the Directory Command
The directory command lists all of the name tags stored
by the system. To use the directory command:
1. Press and hold
b gfor two seconds. The system
responds with “Ready”followed by a tone.
2. Say “Directory”. The system responds with
“Directory” and then plays back all of the stored
name tags. When the list is complete, the system
returns to the main menu.
Deleting Name Tags
The system uses the following commands to delete
name tags:
.Delete
.Delete all name tags
Using the Delete Command
The delete command allows specific name tags to be
deleted.
To use the delete command:
1. Press and hold
b gfor two seconds. The system
responds with “Ready”followed by a tone.
2. Say “Delete”. The system responds with “Delete,
please say the name tag” followed by a tone.
3. Say the name tag to be deleted. The system responds with “Would you like to delete, tag>? Please say yes or no”.
.If the name tag is correct, say “Yes”to delete
the name tag. The system responds with “OK,
deleting , returning to the
main menu.”
.If the name tag is incorrect, say “No”. The
system responds with “No. OK, let's try again,
please say the name tag.”
4-119

Using the Delete All Name Tags Command
The delete all name tags command deletes all stored
phone book name tags and route name tags for OnStar
(if present).
To use the delete all name tags command:1. Press and hold
b gfor two seconds. The system
responds with “Ready”followed by a tone.
2. Say “Delete all name tags”. The system responds
with “You are about to delete all name tags stored
in your phone directory and your route destination
directory. Are you sure you want to do this? Please
say yes or no.”
.Say “Yes” to delete all name tags.
.Say“No” to cancel the function and return to
the main menu.
Making a Call
Calls can be made using the following commands:
.Dial
.Digit Dial
.Call
.Re‐dial
Using the Dial Command
1. Press and holdb gfor two seconds. The system
responds with “Ready”followed by a tone.
2. Say “Dial”. The system responds with “Dial using
”. “Number please” followed by
a tone.
3. Say the entire number without pausing.
.If the system recognizes the number, it
responds with “OK, Dialing”and dials the
number.
.If the system does not recognize the number, it
confirms the numbers followed by a tone. If the
number is correct, say “Yes”. The system
responds with “OK, Dialing”and dials the
number. If the number is not correct, say “No”.
The system will ask for the number to be
re‐entered.
4-120

Using the Digit Dial Command
1. Press and holdbgfor two seconds. The system
responds with “Ready”followed by a tone.
2. Say “Digit Dial”. The system responds with “Digit
dial using , please say the first digit
to dial” followed by a tone.
3. Say the digit to be dialed one at a time. Following each digit, the system will repeat back the digit it
heard followed by a tone.
4. Continue entering digits until the number to be dialed is complete. After the whole number has
been entered, say “Dial”. The system responds
with “OK, Dialing” and dials the number.
.If an unwanted number is recognized by the
system, say “Clear”at any time to clear the last
number.
.To hear all of the numbers recognized by the
system, say “Verify”at any time and the system
will repeat them.
Using the Call Command
1. Press and holdb gfor two seconds. The system
responds with “Ready”followed by a tone.
2. Say “Call”. The system responds with “Call using
. Please say the name tag” followed
by a tone.
3. Say the name tag of the person to call.
.If the system clearly recognizes the name tag it
responds with “OK, calling, ” and
dials the number.
.If the system is unsure it recognizes the right
name tag, it confirms the name tag followed by
a tone. If the name tag is correct, say “Yes”.
The system responds with “OK, calling, tag>” and dials the number. If the name tag is
not correct, say “No”. The system will ask for
the name tag to be re‐entered.
Once connected, the person called will be heard
through the audio speakers.
4-121

Using the Re‐dial Command
1. Press and holdbgfor two seconds. The system
responds with “Ready”followed by a tone.
2. After the tone, say “Re‐dial”. The system responds
with “Re‐dial using ” and dials the
last number called from the connected Bluetooth
phone.
Once connected, the person called will be heard
through the audio speakers.
Receiving a Call
When an incoming call is received, the audio system
mutes and a ring tone is heard in the vehicle.
.Pressb gand begin speaking to answer the call.
.Pressc xto ignore a call.
Call Waiting
Call waiting must be supported on the Bluetooth phone
and enabled by the wireless service carrier to work.
.Pressbgto answer an incoming call when
another call is active. The original call is placed
on hold.
.Pressb gagain to return to the original call.
.To ignore the incoming call, continue with the
original call with no action.
.Pressc xto disconnect the current call and
switch to the call on hold.
Three‐Way Calling
Three‐Way Calling must be supported on the Bluetooth
phone and enabled by the wireless service carrier
to work.
1. While on a call press
b g. The system responds
with “Ready” followed by a tone.
2. Say “Three‐way call”. The system responds with
“Three‐way call, please say dial or call”.
3. Use the dial or call command to dial the number of the third party to be called.
4. Once the call is connected, press
b gto link all
the callers together.
Ending a Call
Pressc xto end a call.
4-122

Muting a Call
During a call, all sounds from inside the vehicle can be
muted so that the person on the other end of the call
cannot hear them.
To Mute a call
1. Pressbg. The system responds with “Ready”
followed by a tone.
2. Say “Mute Call”. The system responds with “Call
muted”.
To Cancel Mute
1. Pressb g. The system responds with “Ready”
followed by a tone.
2. After the tone, say “Mute Call”. The system
responds with “Resuming call”.
Transferring a Call
Audio can be transferred between the in‐vehicle
Bluetooth system and the cell phone.
To Transfer Audio to the Cell Phone
During a call with the audio in the vehicle:
1. Press
b g. The system responds with “Ready”
followed by a tone.
2. Say “Transfer Call.” The system responds with
“Transferring call” and the audio will switch from
the vehicle to the cell phone.
To Transfer Audio to the In-Vehicle
Bluetooth System
The cellular phone must be paired and connected
with the Bluetooth system before a call can be
transferred. The connection process can take up to
two minutes after the key is turned to the ON/RUN or
ACC/ACCESSORY position.
During a call with the audio on the cell phone,
press
b gfor more than two seconds. The audio
switches from the cell phone to the vehicle.
4-123

Voice Pass-Thru
Voice Pass‐Thru allows access to the voice recognition
commands on the cell phone. See the cell phone
manufacturers user guide to see if the cell phone
supports this feature. This feature can be used to
verbally access contacts stored in the cell phone.1. Press and hold
b gfor two seconds. The system
responds with “Ready”followed by a tone.
2. Say “Bluetooth”. The system responds with
“Bluetooth ready” followed by a tone.
3. Say “Voice”. The system responds with “OK,
accessing ”.
.The cell phone's normal prompt messages will
go through its cycle according to the phone's
operating instructions.
Dual Tone Multi-Frequency (DTMF)
Tones
The in‐vehicle Bluetooth system can send numbers and
numbers stored as name tags during a call. This is used
when calling a menu driven phone system. Account
numbers can be programmed into the phonebook for
retrieval during menu driven calls.
Sending a Number During a Call
1. Pressb g. The system responds with “Ready”
followed by a tone.
2. Say “Dial”. The system responds with “Say a
number to send tones” followed by a tone.
3. Say the number to send.
.If the system clearly recognizes the number it
responds with “OK, Sending Number” and the
dial tones are sent and the call continues.
.If the system is not sure it recognized the
number properly, it responds “Dial Number,
Please say yes or no?” followed by a tone.
If the number is correct, say “Yes”. The system
responds with “OK, Sending Number” and the
dial tones are sent and the call continues.
Sending a Stored Name Tag During a Call
1. Pressb g. The system responds with “Ready”
followed by a tone.
2. Say “Send name tag.” The system responds with
“Say a name tag to send tones” followed by a tone.
4-124