battery location CHEVROLET TAHOE 2019 Owner's Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Keys, Doors, and Windows 33
If a key is lost or damaged, see your
dealer to have a new key made.
Programming without Two
Recognized Keys
Program a new key to the vehicle
when a recognized key is not
available. Canadian regulations
require that Canadian owners see
their dealer.
If two currently recognized keys are
not available, follow this procedure
to program the first key.
This procedure will take
approximately 30 minutes to
complete for the first key. The
vehicle must be off and all of the
keys must be with you.1. Insert the new vehicle key into the ignition.
2. Turn the ignition on without starting the engine. The
security light will come on.
3. Wait 10 minutes until the security light turns off.
4. Turn the ignition off. 5. Repeat Steps 2–4 two more
times. After the third time, turn
the ignition on; the key is
learned and all previously
known keys will no longer work
with the vehicle.
6. To learn the second key, turn the ignition off and insert the
second key to be learned and
turn the ignition on without
starting the engine.
After two keys are learned, the
remaining keys can be learned by
following the procedure in
“Programming with Two Recognized
Keys (Key Vehicles Only).”
The key has a bar-coded key tag
that your dealer or qualified
locksmith can use to make new
keys. Store this information in a safe
place, not in the vehicle.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick. If locked out of the vehicle, see
Roadside Assistance Program
0
425.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0435.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 431.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Seats and Restraints 105
Warning (Continued)
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0431.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
(Continued)
Warning (Continued)
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, airbag wiring, or front
center console .
Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument
panel, overhead console, ceiling
trim, or pillar garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors,
sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger's seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim, or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort enhancing pad
or device, installed under or on top

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Vehicle Care 305
1. Positive (+) Terminal. SeeJump Starting - North America
0381.
2. Battery - North America 0326.
3. Coolant Surge Tank and Pressure Cap. See Cooling
System 0317.
4. Engine Air Cleaner/Filter 0316.
5. Automatic Transmission Dipstick. See “How to Check
Automatic Transmission Fluid”
under Automatic Transmission
Fluid (6-Speed Transmission)
0 313 orAutomatic
Transmission Fluid (10-Speed
Transmission) 0316. 6. Remote Negative (–) Location
(Out of View). See Jump
Starting - North America 0381.
7. Engine Cooling Fans (Out of View). See Cooling System
0 317.
8. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0309.
9. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0309. 10. Windshield Washer Fluid
Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 323.
11. Brake Fluid Reservoir. See Brake Fluid 0324.
12. Engine Compartment Fuse
Block 0338.
For a heavy-duty Suburban, see the
Suburban Heavy-Duty Package
supplement.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Vehicle Care 307
1. Positive (+) Terminal. SeeJump Starting - North America
0381.
2. Battery - North America 0326.
3. Coolant Surge Tank and Pressure Cap. See Cooling
System 0317.
4. Engine Air Cleaner/Filter 0316.
5. Remote Negative (–) Location (Out of View). See Jump
Starting - North America 0381. 6. Engine Cooling Fans (Out of
View). See Cooling System
0 317.
7. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0309.
8. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0309. 9. Windshield Washer Fluid
Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 323.
10. Brake Fluid Reservoir. See Brake Fluid 0324.
11. Engine Compartment Fuse
Block 0338.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Vehicle Care 309
1. Positive (+) Terminal. SeeJump Starting - North America
0381.
2. Battery - North America 0326.
3. Coolant Surge Tank and Pressure Cap. See Cooling
System 0317.
4. Engine Air Cleaner/Filter 0316.
5. Remote Negative (–) Location (Out of View). See Jump
Starting - North America 0381.
6. Engine Cooling Fans (Out of View). See Cooling System
0 317.
7. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0309.
8. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0309.
9. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 323.
10. Brake Fluid Reservoir. See Brake Fluid 0324. 11.
Engine Compartment Fuse
Block 0338.
Engine Oil
For a heavy-duty Suburban, see
“Engine Oil” in the Suburban
Heavy-Duty Package supplement.
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
. Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
. Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0311. .
Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.Checking Engine Oil
If equipped, the ENGINE OIL LOW
ADD OIL message displays when
the engine oil level may be too low.
Check the oil level before filling to
the recommended level. If the oil is
not low and this message remains
on, see your dealer.
Check the engine oil level regularly,
every 650 km (400 mi), especially
prior to a long trip. The engine oil
dipstick handle is a loop. See
Engine Compartment Overview
0303 for the location.
{Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
326 Vehicle Care
Battery - North America
The original equipment battery is
maintenance free. Do not remove
the cap and do not add fluid.
Refer to the replacement number
shown on the original battery label
when a new battery is needed. See
Engine Compartment Overview
0303 for battery location.
{Warning
WARNING: Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Batteries also
contain other chemicals known to
the State of California to cause
cancer. WASH HANDS AFTER
HANDLING. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle. See
California Proposition
65 Warning 0301 and the back
cover.
Vehicle Storage
{Warning
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. See Jump Starting -
North America 0381 for tips on
working around a battery without
getting hurt.
Infrequent Usage: Remove the
black, negative (−) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
Four-Wheel Drive
Transfer Case
When to Check Lubricant
Refer to Maintenance Schedule
0 403 to determine when to check
the lubricant.
How to Check Lubricant
1. Fill Plug
2. Drain Plug
To get an accurate reading, the
vehicle should be on a level
surface.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Vehicle Care 383
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
4. Turn the ignition off on both vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn
off the radio and all the lamps
that are not needed. This will
avoid sparks and help save
both batteries. And it could
save the radio!
5. Open the hood on the other vehicle and locate the
positive (+) and negative (−)
terminal locations on that
vehicle.
The positive (+) terminal is
under a red plastic cover at the
positive battery post. To uncover the positive (+)
terminal, open the red plastic
cover.
For more information on the
location of the remote
positive (+) and remote
negative (−) terminals, see
Engine Compartment Overview
0
303.
{Warning
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
(Continued)
Warning (Continued)
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
6. Check that the jumper cables do not have loose or missing
insulation. If they do, you could
get a shock. The vehicles
could be damaged too.
Before you connect the cables,
here are some basic things you
should know. Positive (+) will
go to positive (+) or to a remote
positive (+) terminal if the

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
OnStar 435
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 435
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 436
Security . . . . . . . . . . . . . . . . . . . . . . 437
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 437
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect information about you and your
vehicle, including location
information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
436 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information. .
Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
OnStar 439
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0298. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,