service CHEVROLET TRACKER 1996 Owners Manual

Steering Column Lock Check
While parked, and with the parking brake set, try to turn
the
key to LOCK in each shift lever position.
With an automatic transmission, the key should turn
to LOCK only when the shift lever is in PARK (P).
With a manual transmission, the key should turn to
LOCK only if you push the key in farther, while
turning it towards
LOCK.
On vehicles with a key release lever, try to turn the key
to LOCK without pressing the lever. The key should
turn to LOCK only when you press the key lever.
On all vehicles, the key should come out only in LOCK.
Parking Brake and Automatic Transmission
PARK (P) Mechanism Check
/d CAUTION:
When you are doing this check, your vehicle
could begin to
move. You or others could be
injured and property
could be damaged. Make
sure there
is room in front of your vehicle in case
it begins
to roll. Be ready to apply the regular
brake at once should the vehicle begin to move.
Park on a fairly steep hill, with the vehicle facing
downhill. Keeping your foot on the regular brake, set the
parking brake.
To check the parking brake: With the engine running
and transmission in NEUTRAL (N), slowly remove
foot pressure from the regular brake pedal.
Do this
until the vehicle is held by the parking brake only.
To check the PARK (P) mechanism’s holding ability:
Shift to
PARK (P). Then release all brakes. If your
vehicle is four-wheel
drive, be sure the transfer case
is not in NEUTRAL (N).
Underbody Flushing Service
At least every spring, use plain water to flush any
corrosive materials from the underbody. Take care to
clean thoroughly any areas where mud and other debris
can collect.
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Part C: Periodic Maintenance
Inspections
Listed below are inspections and services which should
be performed at least twice a year (for instance, each
spring and fall). You should let your
GM dealer’s
service department or other qualified service center do
these jobs. Make sure any necessary repairs are
completed at once.
Proper procedures to perform these services may be
found
in a Geo service manual. See “Service and Owner
Publications” in the Index.
Steering, Suspension and Front- Wheel-Drive
Axle
Boot and Seal Inspection
Inspect the front and rear suspension and steering
system for damaged, loose or missing
parts, signs of
wear, or lack of lubrication. Inspect the power steering
lines and hoses for proper hook-up, binding, leaks,
cracks, chafing, etc. Clean and then inspect the drive
axle boot seals for damage, tears or leakage. Replace
seals if necessary.
Exhaust System Inspection
Inspect the complete exhaust system. Inspect the body
near the exhaust system.
Look for broken, damaged,
missing or out-of-position parts as well as open seams,
holes, loose connections, or other conditions which
could cause a heat build-up in the floor pan or could let
exhaust fumes into the vehicle. See “Engine Exhaust”
in
the Index.
Radiator and Heater Hose Inspection
Inspect the hoses and have them replaced if they are
cracked, swollen or deteriorated. Inspect all pipes,
fittings and clamps; replace as needed.
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Throttle Linkage Inspection
Inspect the throttle linkage for interference or binding,
and for damage or missing parts. Replace parts as
needed. Replace any cables that have high effort
or
excessive wear. Do not lubricate accelerator and cruise
control cables.
Rear Axle (All) and Front Axle
(Four-wheel Drive) Service
Check the gear lubricant level and add if needed. See
“Rear
Axle” and “Four-wheel Drive” in the Index.
A fluid loss may indicate a problem. Check the
system(s), and repair
the system(s) if needed. Refer
to “Scheduled Maintenance Services,” earlier in this
section, to determine when to change the lubricant.
Brake System Inspection
Inspect the complete system. Inspect brake lines and
hoses
for proper hook-up, binding, leaks, cracks,
chafing,
etc. Inspect disc brake pads for wear and rotors
for surface condition.
Also inspect drum brake linings
for wear and cracks. Inspect other brake
parts, including
drums, wheel cylinders, calipers, parking brake, etc.
Check parking brake adjustment.
You may need to have
your brakes inspected more often if your driving habits
or conditions result in frequent braking.
Clutch System Service
Check clutch pedal free travel and adjust as necessary.
See “Clutch Adjustment”
in the Index.
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Part E: Maintenance Record
After the scheduled services are performed, record the Services”
or “Periodic Maintenance” can be added on
date, odometer reading and who performed the service the
following record pages. Also, you should retain
all
in the boxes provided after the maintenance interval. maintenance receipts. Your owner information portfolio
Any additional information from “Owner Checks and is
a convenient place to store them.
Maintenance Record
ODOMETER
DATE MAINTENANCE
PERFORMED
SERVICED
BY READING
L
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Maintenance Recora
ODOMETER
DATE MAINTENANCE PERFORMED
SERVICED
BY READING
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GeGB Section 8 Customer Assistance Information
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Here you will find out how to contact Chevrolet/Geo if Customer Satisfaction Procedure
you need assistance. This section also tells you how to
obtain service publications and how to report any
safety defects.
This section includes information on:
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The Customer Satisfaction Procedure
Customer Assistance for Text Telephone
(TTY) Users
Roadside Assistance
Courtesy Transportation
BBB Auto Line -- Alternative Dispute
Resolution Program
Reporting Safety Defects
Service and Owner Publications
Your satisfaction and goodwill are important to your
dealer and Chevrolet/Geo. Normally, any concern
you
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may have with your vehicle can be handled by your
selling
or servicing dealer. Your dealer has the facility,
trained techcians, special tools and up-to-date
information to promptly address any issue which may
arise. Chevrolet/Geo has empowered its dealers to make
any decisions and repair vehicles,
and they are eager to
resolve your concern to your complete satisfaction.
If
your concern has not been resolved to your satisfaction,
take the following steps:
STEP ONE -- Discuss your concern with a
member
of dealer management. Normally, concerns
can be quickly resolved at that level. If the matter has
already been reviewed with the Sales, Service, or Parts
Manager, contact the owner of the dealership or the
General Manager.
STEP TWO -- If after contacting a member
of dealership management, it appears your concern
cannot
be resolved by the dealership without further
help, contact the Chevrolet/Geo Customer Assistance
Center by calling 1-800-222- 1020. In Canada,
contact
GM of Canada Customer Assistance Center
in Oshawa by calling 1-800-263-3777 (English)
or 1-800-263-7854 (French), For
help outside
of the United States and Canada, call
the following numbers as appropriate:
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In Mexico: (525) 625-3256
In Puerto Rico: 1-800-496-9992 (English) or
1-800-496-9993 (Spanish)
In the U.S. Virgin Islands: 1-800-496-9994
In the Dominican Republic: 1-800-751-4135
(English) or 1-800-751-4136 (Spanish)
In the Bahamas: 1-800-389-0009
In Bermuda, Barbados, Antigua and the British
Virgin Islands: 1-800-’534-O 122
In all other Caribbean countries: 1-809-763- 13 15
In other overseas locations, call
GM North American
Export Sales in Canada at 1-905-644-4112
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Chevrolet/Geo Roadside Assistance
Program
To enhance Chevrolet/Geo's strong commitment to
customer satisfaction, Chevrolet/Geo
is excited to
announce
the establishment of the Chevrolet/Geo
Roadside Assistance Center.
As the owner of a 1996
Chevrolet/Geo, membership
in Roadside Assistance
is free. Roadside
Assistance
is available 24 hours a day,
365 days a year, by calling 1-800-CHEV-USA
(1-800-243-8872). This toll-free number will
provide
you over-the-phone roadside assistance with minor
mechanical problems.
If your problem cannot be
resolved over the phone, our advisors have access to
a nationwide network of dealer recommended service
providers. Roadside membership is free, however some
services may incur costs.
Roadside offers two levels
of service to the customer,
Basic Cure and Courtesy" Care:
0 Toll-free number, 1 -800-CHEV-USA
0 Free towing for warranty repairs
0 Basic over-the-phone technical advice
Available dealer services at reasonable costs (ie., wrecker
services, locksmith/key service, glass repair, etc.)
ROADSIDE Courtesy " Care PROVIDES:
Roadside Basic Care services (as outlined above)
Plus:
FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
a FREE Lochmith/Key Service (when keys are lost
on the road or locked inside)
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FREE Flat Tire Service (spare installed on the road)
FREE Jump Start (at home or on the road)
FREE Fuel Delivery ($5 of fuel delivered on
the road)
Chevrolet/Geo offers Courtesy Transportation for
customers needing warranty service. Courtesy
Transportation will be offered in conjunction with the
coverage provided by the BUMPER-TO-BUMPER
New Vehicle Limited Warranty to eligible purchasers
of
1996 Chevrolet/Geo passenger car and light duty trucks.
(Please see your selling dealer for details.)
Note:
Courtesy Care is available to Retail and Retail Lease
Customers operating 1996 and newer Chevrolet/Geo
vehicles for a period
of 36 months/36,000 miles. All
Courtesy Care services must be pre-arranged by
Chevrolet/Geo Roadside or dealer Service Management.
Basic Care and Courtesy Care are not part of or
included in the coverage provided
by the New Vehicle
Limited Warranty. Chevrolet/Geo reserves the right to
modify or discontinue
Basic Care and Courtesy Care
at any time. For complete
program details, see your Chevrolet/Geo
dealer to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that
will provide you with quality and priority service. When
roadside services are required, our advisors will explain
any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the
following available to give to the advisor:
Vehicle Identification Number
License plate number
Vehicle color
Vehicle location
Telephone number where you can be reached
0 Vehicle mileage
Description of problem
Please refer to the Roadside Assistance brochure
inside your owner information portfolio for full
program details.
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Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to
the
separate brochure provided by the dealer or call
1-800-268-6800 for emergency services.
Courtesy Transportation
Chevrolet/Geo offers Courtesy Transportation for
customers needing warranty service. Courtesy
Transportation will be offered in conjunction with the
coverage provided by the BUMPER-TO-BUMPER
New Vehicle Limited Warranty to retail purchasers of
1996 Chevrolet/Geo passenger cars and light duty trucks
(please
see your selling dealer for details).
Courtesy Transportation includes:
One way shuttle ride for any warranty repair
completed during the same day.
Up to $30 maximum daily vehicle rental allowance for
any overnight
warranty repair up to five days, OR
Up to $30 maximum daily cab, bus, or other
transportation allowance in lieu
of rental for any
overnight warranty repair up
to five days, OR
Up to $10 daily fuel allowance for rides provided by
another person
(i.e., friend, neighbor, etc.) in lieu of
rental for any overnight warranty repair up to five days. Note: All Courtesy Transportation
arrangements will
be administered by your Chevrolet/Geo dealer
service management. Claim amounts
should reflect
all actual costs.
Chevrolet/Geo Courtesy Transportation is not part of
the BUMPER-TO-BUMPER New Vehicle Limited
Warranty. Chevrolet/Geo reserves the right
to make
any changes or discontinue Courtesy Transportation
at
any time without notification.
0 For additional program details contact your
Chevrolet/Geo dealer.
In Canada, please consult your GM dealer for
information on Courtesy Transportation.
Some state insurance regulations make
it impractical to
rent vehicles to people under 21 years of age. If you are
under
21 and have difficulty renting a vehicle,
Chevrolet/Geo will reimburse up to $3O/day for
documented transportation
you receive.
For warranty repairs during the Complete Vehicle
Coverage period in the New Vehicle Limited Warranty,
interim transportation may be available under the
Courtesy Transportation Program. Please consult your
dealer for details.
The Roadside Assistance program is
available only in the United States and Canada.
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