navigation system CHEVROLET TRAVERSE 2009 1.G User Guide
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2009, Model line: TRAVERSE, Model: CHEVROLET TRAVERSE 2009 1.GPages: 422, PDF Size: 2.06 MB
Page 223 of 422

Unknown:If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer/retailer.
Check XM Receivr:If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with
your dealer/retailer.
XM Not Available:If this message
does not clear within a short period of
time, the receiver could have a fault.
Consult with your dealer/retailer.
Navigation/Radio System
For vehicles with a navigation
radio system, see the separate
Navigation System manual.
Bluetooth®
Vehicles with a Bluetooth system
can use a Bluetooth capable cell
phone with a Hands Free Pro le
to make and receive phone calls.
The system can be used while
the key is in ON/RUN or ACC/
ACCESSORY position. The range
of the Bluetooth system can be up
to 30 ft. (9.1 m). Not all phones
support all functions, and not all
phones are guaranteed to work
with the in-vehicle Bluetooth system.
See gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
Noise:Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.When to Speak:A short tone
sounds after the system responds
indicating when it is waiting for
a voice command. Wait until
the tone and then speak.
How to Speak:Speak clearly in a
calm and natural voice.
Audio System
When using the in-vehicle Bluetooth
system, sound comes through
the vehicle’s front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to change
the volume level. The adjusted
volume level remains in memory for
later calls. To prevent missed calls,
a minimum volume level is used if the
volume is turned down too low.
Instrument Panel 3-103
Page 246 of 422

SRCE (Source):Press to switch
between the radio (AM, FM, XM),
CD, and for vehicles with, DVD,
front auxiliary, and rear auxiliary.
For vehicles with the navigation
system, press and hold this button
for longer than one second to initiate
voice recognition. See “Voice
Recognition” in the Navigation
System manual for more information.
+
e−e(Volume):Press to
increase or to decrease the radio
volume.
¨(Seek):Press to go to the
next radio station while in AM, FM,
or XM™. Press
¨to go to the next
track or chapter while sourced to
the CD or DVD slot. Press the
¨if
multiple discs are loaded to go to
the next disc while sourced to a CD
player.
Radio Reception
Frequency interference and
static can occur during normal
radio reception if items such
as cell phone chargers, vehicle
convenience accessories, and
external electronic devices are
plugged into the accessory power
outlet. If there is interference or
static, unplug the item from the
accessory power outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere
with each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM signals only reach about
10 to 40 miles (16 to 65 km).
Although the radio has a built-in
electronic circuit that automatically
works to reduce interference,
some static can occur, especially
around tall buildings or hills, causing
the sound to fade in and out.
XM™ Satellite Radio Service
XM Satellite Radio Service
gives digital radio reception from
coast-to-coast in the 48 contiguous
United States, and in Canada.
Just as with FM, tall buildings or
hills can interfere with satellite radio
signals, causing the sound to fade
in and out. In addition, traveling
or standing under heavy foliage,
bridges, garages, or tunnels may
cause loss of the XM signal for a
period of time.
3-126 Instrument Panel
Page 393 of 422

Customer
Assistance
Information
Customer Assistance and
Information
Customer Satisfaction
Procedure...........................7-1
Online Owner Center.............7-3
Customer Assistance for
Text Telephone (TTY)
Users.................................7-4
Customer Assistance Offices. . .7-5
GM Mobility Reimbursement
Program.............................7-6
Roadside Assistance
Program.............................7-6
Scheduling Service
Appointments......................7-8
Courtesy Transportation.........7-9
Collision Damage Repair......7-10
Reporting Safety DefectsReporting Safety Defects to
the United States
Government......................7-14
Reporting Safety Defects to
the Canadian Government. . .7-14
Reporting Safety Defects to
General Motors..................7-14
Service Publications
Ordering Information...........7-15
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy.............................7-16
Event Data Recorders..........7-16
OnStar
®.............................7-17
Navigation System...............7-17
Radio Frequency
Identi cation (RFID)............7-17
Customer Assistance
and Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer’s sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE:Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service, or
parts manager, contact the owner
of the dealership or the general
manager.
Customer Assistance Information 7-1
Page 409 of 422

GM will not access this data or
share it with others except: with
the consent of the vehicle owner
or, if the vehicle is leased, with the
consent of the lessee; in response to
an official request of police or similar
government office; as part of GM’s
defense of litigation through the
discovery process; or, as required
by law. Data that GM collects or
receives may also be used for GM
research needs or may be made
available to others for research
purposes, where a need is shown
and the data is not tied to a speci c
vehicle or vehicle owner.OnStar®
If your vehicle has OnStar and you
subscribe to the OnStar services,
please refer to the OnStar Terms and
Conditions for information on data
collection and use. See alsoOnStar
®
System on page 2-43in this manual
for more information.
Navigation System
If your vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and for
deletion instructions.
Radio Frequency
Identi cation (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and in-vehicle
transmitters for garage door openers.
RFID technology in GM vehicles
does not use or record personal
information or link with any other
GM system containing personal
information.
Customer Assistance Information 7-17