sat nav CHEVROLET TRAVERSE 2011 1.G Owners Manual

Black plate (1,1)Chevrolet Traverse Owner Manual - 2011
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Memory Features . . . . . . . . . . . . . 1-7
Second Row Seats . . . . . . . . . . . 1-8
Third Row Seats . . . . . . . . . . . . . . 1-9
Heated Seats . . . . . . . . . . . . . . . . . 1-9
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Head Restraint Adjustment . . . . 1-9
Safety Belt . . . . . . . . . . . . . . . . . . . 1-10 Sensing System for
Passenger Airbag . . . . . . . . . . 1-10
Mirror Adjustment . . . . . . . . . . . . 1-11
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-12
Interior Lighting . . . . . . . . . . . . . . 1-12
Exterior Lighting . . . . . . . . . . . . . 1-13
Windshield Wiper/Washer . . . . 1-13
Climate Controls . . . . . . . . . . . . . 1-14
Transmission . . . . . . . . . . . . . . . . 1-16
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-16
Satellite Radio . . . . . . . . . . . . . . . 1-17
Portable Audio Devices . . . . . . 1-18
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-18
Steering Wheel Controls . . . . . 1-18
Cruise Control . . . . . . . . . . . . . . . 1-19
Navigation System . . . . . . . . . . . 1-19
Driver Information Center
(DIC) (With DIC Buttons) . . . 1-19
Storage Compartments . . . . . . 1-20
Power Outlets . . . . . . . . . . . . . . . 1-20
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-21
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-21
Tire Pressure Monitor . . . . . . . . 1-21
Tire Sealant and Compressor Kit . . . . . . . . . . . . . 1-22
Engine Oil Life System . . . . . . 1-22
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . 1-23
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-23
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-24

Black plate (24,1)Chevrolet Traverse Owner Manual - 2011
1-24 In Brief
OnStar®
For vehicles with an active OnStar
subscription, OnStar uses several
innovative technologies and live
advisors to provide a wide range
of safety, security, navigation,
diagnostics, and calling services.
Automatic Crash Response
In a crash, built‐in sensors can
automatically alert an OnStar
advisor who is immediately
connected to the vehicle to see if
you need help.
How OnStar Service Works
Q:Push this blue button to
connect to a specially trained
OnStar advisor to verify your
account information and to answer
questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar emergency
advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles. Not
all OnStar services are available on all vehicles. For more information,
see the OnStar Owner's Guide;
visit www.onstar.com (U.S.) or
www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or
TTY 1‐877‐248‐2080; or
press
Qto speak with an
OnStar advisor 24 hours a day,
7 days a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar terms and conditions
included in the OnStar Subscriber
Information.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.

Black plate (8,1)Chevrolet Traverse Owner Manual - 2011
7-8 Infotainment System
Satellite Radio
XM™Satellite Radio Service
XM is a satellite radio service that is
based in the 48 contiguous United
States and 10 Canadian provinces.
XM Satellite Radio has a wide
variety of programming and
commercial-free music,
coast-to-coast, and in digital-quality
sound. A service fee is required to
receive the XM service. If XM
Service needs to be reactivated, the
radio will display “No Subscription
Please Renew” on channel XM1.
For more information, contact
XM at www.xmradio.com or call
1-800-929-2100 in the U.S. and
www.xmradio.ca or call
1-877-438-9677 in Canada.
Finding a Station
BAND: Press to switch between
AM, FM, or XM. The selection
displays.
f(Tune): Turn to select radio
stations.
©SEEK¨: Press to go to the
previous or to the next station and
stay there.
To scan stations, press and
hold
©or¨until a beep sounds.
The radio goes to a station, plays
for a few seconds, then goes to the
next station. Press either arrow
again to stop scanning.
The radio only seeks and scans
stations with a strong signal that are
in the selected band.
Finding a Category (CAT)
Station
CAT (Category): The CAT button
is used to find XM™ stations when
the radio is in the XM mode. To find
XM channels within a desired
category:
1. Press BAND until the XM frequency displays.
2. Press CAT to display the category tabs. 3. Continue pressing CAT until the
desired category name displays.
.Radios with CD and DVD
can also navigate the
category list by pressing
sREV or\FWD.
4. Press either of the two buttons below the desired category tab
to immediately tune to the first
XM station associated with that
category.
5. To go to the next or previous XM station within the selected
category, do one of the
following:
.Turnf.
.Press the buttons below the
right or left arrows on the
display.
.Press either SEEK arrow.
6. To exit the category search mode, press the FAV button or
BAND button to display the
favorites again.

Black plate (1,1)Chevrolet Traverse Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (United States
and Canada) . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-4
Customer Assistance Offices (United States and
Canada) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-6
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-6
Online Owner Center . . . . . . . . 13-7
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-8
Roadside Assistance Program (United States and
Canada) . . . . . . . . . . . . . . . . . . . . 13-8
Roadside Assistance Program (Mexico) . . . . . . . . . 13-10
Scheduling Service Appointments . . . . . . . . . . . . . 13-10 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . 13-11
Collision Damage Repair . . . 13-12
Service Publications Ordering Information . . . . . . 13-15Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-17
Event Data Recorders . . . . . . 13-17
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-18
Navigation System . . . . . . . . . 13-19
Radio Frequency Identification (RFID) . . . . . . . 13-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-19
Customer Information
Customer Satisfaction
Procedure (United States
and Canada)
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.