phone CHEVROLET TRAVERSE 2012 1.G User Guide
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Page 216 of 450

Black plate (36,1)Chevrolet Traverse Owner Manual - 2012
7-36 Infotainment System
USB Supported Devices
.USB Flash Drives
.Portable USB Hard Drives
.Fifth generation or later iPod
.iPod nano
.iPod touch
.iPod classic
Not all iPods and USB drives are
compatible with the USB port.
Make sure the iPod has the latest
firmware from Apple
®for proper
operation. iPod firmware can be
updated using the latest iTunes
®
application. See www.apple.com/
itunes.
For help identifying your iPod, go to
www.apple.com/support.
Rear Seat
Infotainment
Rear Seat Entertainment
(RSE) System
The vehicle may have a DVD Rear
Seat Entertainment (RSE) system.
The RSE system works with the
vehicle's audio system. The DVD
player is part of the front radio. The
RSE system includes a radio with a
DVD player, a video display screen,
audio/video jacks, two wireless
headphones, and a remote control.
See Operation on page 7‑3 for more
information on the vehicle's
infotainment system.
Before Driving
The RSE is designed for rear seat
passengers only. The driver cannot
safely view the video screen while
driving and should not try to do so. In severe or extreme weather
conditions, the RSE system might or
might not work until the temperature
is within the operating range. The
operating range for the RSE system
is above
−20°C (−4°F) or below
60°C (140°F). If the temperature of
the vehicle is outside of this range,
heat or cool the vehicle until the
temperature is within the operating
range of the RSE system.
Parental Control
The RSE system may have a
Parental Control feature, depending
on the radio. To enable Parental
Control, press and hold the radio
power button for more than
two seconds to stop all system
features such as: radio, video
screen, RSA, DVD and/or CD. While
Parental Control is on,
Qdisplays.
When the radio is turned back on,
Parental Control is unlocked.
Page 217 of 450

Black plate (37,1)Chevrolet Traverse Owner Manual - 2012
Infotainment System 7-37
Headphones
A. Battery cover
B. Channel 1 or 2 switch
C. Power button
D. Volume control
E. Power indicator lightThe RSE includes two 2-channel
wireless headphones that are
dedicated to this system. Channel 1
is dedicated to the video screen,
while Channel 2 is dedicated to RSA
selections. These headphones are
used to listen to media such as
CDs, DVDs, MP3/WMAs, DVD-As,
radio, any auxiliary source
connected to A/V jacks, or the
auxiliary input jack, if the vehicle
has this feature. The wireless
headphones have a power button,
channel 1 or 2 switch, and a volume
control. Switch the headphones off
when not in use.
Push the power button to turn on
the headphones. An indicator light
located on the headphones comes
on. If the light does not come on,
the batteries might need to be
replaced. Intermittent sound or static
on the headphones can also be an
indication of weak batteries. See
“Battery Replacement”
later in this
section for more information.
To adjust the volume on the
headphones, use the volume control
located on the right side.
Infrared transmitters are located at
the rear of the RSE overhead
console. The headphones shut off
automatically to save the battery
power if the RSE system and RSA
are shut off or if the headphones are
out of range of the transmitters for
more than three minutes. Moving too
far forward or stepping out of the
vehicle, can cause the headphones
to lose the audio signal.
Page 218 of 450

Black plate (38,1)Chevrolet Traverse Owner Manual - 2012
7-38 Infotainment System
For optimal audio performance, the
headphones must be worn correctly.
Headphones should be worn with
the headband over the top of the
head for best audio reception. The
symbol L (Left) appears on the
outside bottom edge of the ear cup
and should be positioned on the left
ear. The symbol R (Right) appears
on the outside bottom edge of the
ear cup and should be positioned on
the right ear.
Notice:Do not store the
headphones in heat or direct
sunlight. This could damage the
headphones and repairs will not
be covered by the warranty.
Storage in extreme cold can
weaken the batteries. Keep the
headphones stored in a cool, dry
place.
If the foam ear pads attached to
the headphones become worn or
damaged, the pads can be replaced
separately from the headphone set. To purchase replacement ear pads,
call 1‐888‐293‐3332, then prompt
zero (0), or contact your dealer.
Headphones should be stored in the
front floor console and not in the
front seat back pocket. Headphone
damage can occur when the second
row seats are folded forward.
Battery Replacement
To change the batteries on the
headphones:
1. Turn the screw to loosen the
battery door located on the left
side of the headphones. Slide
the battery door open.
2. Replace the two batteries in the compartment. Make sure that
they are installed correctly, using
the diagram on the inside of the
battery compartment.
3. Replace the battery door and tighten the door screw. If the headphones are to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.
Audio/Video (A/V) Jacks
A. Yellow: Video Input
B. White: Left Audio Input
C. Red: Right Audio Input
The A/V jacks are color coded to
match typical home entertainment
system equipment.
Page 219 of 450

Black plate (39,1)Chevrolet Traverse Owner Manual - 2012
Infotainment System 7-39
The A/V jacks, located on the rear
of the floor console, allow audio
or video signals to be connected
from an auxiliary device such as
a camcorder or a video game unit
to the RSE system. Adapter
connectors or cables (not supplied)
might be required to connect the
auxiliary device to the A/V jacks.
Refer to the manufacturer’s
instructions for proper usage.
Power for auxiliary devices is not
supplied by the radio system.
To use the auxiliary inputs of the
RSE system, connect an external
auxiliary device to the color-coded
A/V jacks and turn both the auxiliary
device and the video screen power
on. If the video screen is in the DVD
player mode, pressing the AUX
(auxiliary) button on the remote
control switches the video screen
from the DVD player mode to the
auxiliary device. The radio can listen
to the audio of the connected
auxiliary device by sourcing to
auxiliary. See Auxiliary Devices on
page 7‑34 for more information. How to Change the RSE Video
Screen Settings
The screen display mode (normal,
full, and zoom), screen brightness,
and setup menu language can be
changed from the on screen setup
menu by using the remote control.
To change a setting:
1. Press
z.
2. Use
n,q,p,oandrto
navigate and use the
setup menu.
3. Press
zagain to remove the
setup menu from the screen.
Audio Output
Audio from the DVD player or
auxiliary inputs can be heard
through the following sources:
.Wireless headphones
.Vehicle speakers
.Vehicle‐wired headphone jacks
on the RSA system, if the
vehicle has this feature. The RSE system always transmits
the audio signal to the wireless
headphones, if there is audio
available. See
“Headphones” earlier
in this section for more information.
The DVD player is capable of
outputting audio to the wired
headphone jacks on the RSA
system, if the vehicle has this
feature. The DVD player can be
selected as an audio source on the
RSA system. See Rear Seat Audio
(RSA) System on page 7‑45 for
more information.
When a device is connected to the
A/V jacks, or the radio's auxiliary
input jack, if the vehicle has this
feature, the rear seat passengers
are able to hear audio from the
auxiliary device through the wireless
or wired headphones. The front seat
passengers are able to listen to
playback from this device through
the vehicle speakers by selecting
AUX as the source on the radio.
Page 220 of 450

Black plate (40,1)Chevrolet Traverse Owner Manual - 2012
7-40 Infotainment System
Video Screen
The video screen is located in the
overhead console. When the video
screen is not in use, push it up into
its locked position.
To use the video screen:
1. Push the release button locatedon the overhead console.
2. Move the screen to the desired position.
If a DVD is playing and the screen
is raised to its locked position, the
screen remains on; this is normal,
and the DVD continues to play
through the previous audio source.
Press
Pon the remote control or
eject the disc to turn off the screen.
The infrared receivers for the
wireless headphones and the
remote control are located at the
rear of the overhead console. Notice:
Avoid directly touching
the video screen, as damage may
occur. See “Cleaning the Video
Screen” later in this section for
more information.
Remote Control
To use the remote control, aim it at
the transmitter window at the rear of
the overhead console and press the
desired button. Direct sunlight or
very bright light could affect the ability of the RSE transmitter to
receive signals from the remote
control. If the remote control does
not seem to be working, the
batteries might need to be replaced.
See
“Battery Replacement” later in
this section. Objects blocking the
line of sight could also affect the
function of the remote control.
If a CD or DVD is in the Radio DVD
slot, the remote control
Obutton
can be used to turn on the video
screen display and start the disc.
The radio can also turn on the video
screen display. See Operation on
page 7‑3 for more information.
Notice: Storing the remote
control in a hot area or in direct
sunlight can damage it, and the
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the remote control stored in a
cool, dry place.
Page 224 of 450

Black plate (44,1)Chevrolet Traverse Owner Manual - 2012
7-44 Infotainment System
Tips and Troubleshooting Chart (cont.)
ProblemRecommended Action
Sometimes the wireless headphone audio cuts out or
buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers, or use a
cellular telephone in the vehicle.
Check that the headphones are on correctly using the
L (left) and R (right) on the headphones.
The remote and/or the headphones are lost. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen might display
one of the following:
Disc Load/Eject Error:This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged. Disc Region Error:
This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
the
ZEJECT button is pressed on
the radio.
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile
faxes, or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Page 225 of 450

Black plate (45,1)Chevrolet Traverse Owner Manual - 2012
Infotainment System 7-45
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.
Cleaning the Video Screen
Use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.
Rear Seat Audio (RSA)
System
For vehicles with Rear Seat Audio
(RSA), rear seat passengers can
listen to and control any of the
music sources: radio, CDs, DVDs,
or other auxiliary sources. The rear
seat passengers can only control
the music sources the front seat
passengers are not listening to
(except on some radios where dual
control is allowed). For example,
rear seat passengers can control aCD and listen to it through the
headphones, while the driver listens
to the radio through the front
speakers. The rear seat passengers
have control of the volume for each
set of headphones.
The RSA functions operate even
when the main radio is off. The front
audio system displays
Xwhen the
RSA is on, and disappears from the
display when it is off.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If the
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.
The audio system mutes the rear
speakers when the RSA audio is
active through the headphones.
To listen to an iPod or portable
audio device through the RSA,
attach the iPod or portable audio
device to the front auxiliary input
(if available), located on the front audio system. Turn the iPod on,
then choose the front auxiliary
input with the RSA SRCE button.
P(Power):
Press to turn the RSA
on or off.
Volume: Turn to increase or to
decrease the volume of the wired
headphones. The left knob controls
the left headphones and the right
knob controls the right headphones.
SRCE (Source): Press to select
between the radio (AM/FM), CD,
and if the vehicle has these
features, DVD, front auxiliary, and
rear auxiliary.
Page 226 of 450

Black plate (46,1)Chevrolet Traverse Owner Manual - 2012
7-46 Infotainment System
© ¨(Seek):Press to go to the
previous or next station and stay
there. This function is inactive, with
some radios, if the front seat
passengers are listening to the
radio.
Press and hold
©or¨until the
display flashes to tune to an
individual station. The display stops
flashing after the buttons have not
been pushed for more than
two seconds. This function is
inactive, with some radios, if the
front seat passengers are listening
to the radio.
While listening to a disc, press
¨to
go to the next track or chapter on
the disc. Press
©to go back to the
start of the current track or chapter
(if more than 10 seconds have
played). This function is inactive,
with some radios, if the front seat
passengers are listening to the disc. When a DVD video menu is being
displayed, press
©or¨to perform a
cursor up or down on the menu.
Hold
©or¨to perform a cursor left
or right on the menu.
PROG (Program): Press to go to
the next preset radio station or
channel set on the main radio. This
function is inactive, with some
radios, if the front seat passengers
are listening to the radio.
When a CD or DVD audio disc is
playing, press PROG to go to the
beginning of the CD or DVD audio.
This function is inactive, with some
radios, if the front seat passengers
are listening to the disc.
When a disc is playing in the CD or
DVD changer, press PROG to
select the next disc, if multiple discs
are loaded. This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press PROG to perform
the ENTER menu function.
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.
Page 227 of 450

Black plate (47,1)Chevrolet Traverse Owner Manual - 2012
Infotainment System 7-47
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See“Pairing”in
this section for more information.
.If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this section
for more information.
.See “Storing and Deleting Phone
Numbers” in this section for
more information.
{WARNING
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment
(navigation) system. Taking your
eyes off the road too long or too
often could cause a crash
resulting in injury or death. Focus
your attention on driving. A Bluetooth system can use a
Bluetooth‐capable cell phone with a
Hands‐Free Profile to make and
receive phone calls. The system
can be used while the key is in the
ON/RUN or ACC/ACCESSORY
position. The range of the Bluetooth
system can be up to 9.1 m (30 ft).
Not all phones support all functions,
and not all phones work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”
while you are in a voice
recognition menu.
Noise: Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise. When to Speak:
A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in‐vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Page 228 of 450

Black plate (48,1)Chevrolet Traverse Owner Manual - 2012
7-48 Infotainment System
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the
in‐vehicle Bluetooth system. See
Steering Wheel Controls on
page 5‑2for more information.
b/g(Push To Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c/x(Phone On Hook): Press
to end a call, reject a call, or cancel
an operation.
Pairing
A Bluetooth enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands‐Free
Calling, if equipped. See OnStar
Overview on page 14‑1 for more
information. Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone”
later in this section. Pairing a Phone
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Pair.”The system responds
with instructions and a four‐digit
Personal Identification Number
(PIN). The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to pair.
For help with this process, see
the cell phone manufacturer's
user guide.
5. Locate the device named “Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN that was provided in Step 3.
After the PIN is successfully
entered, the system prompts you
to provide a name for the paired
cell phone. This name will be
used to indicate which phones
are paired and connected to the
vehicle. The system responds