phone CHEVROLET TRAVERSE 2014 1.G User Guide

Black plate (20,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
7-20 Infotainment System
XM Not Available:If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with
satellite radio signals, causing the
sound to fade in and out. In
addition, traveling or standing under
heavy foliage, bridges, garages,
or tunnels may cause loss of the
SiriusXM signal for a period of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Multi-Band Antenna
The multi-band antenna is located
on the roof of the vehicle. This type
of antenna is used with the AM/FM
radio, as well as OnStar and the
SiriusXM Satellite Radio Service
System, if the vehicle has these
features. Keep this antenna clear of
snow and ice build up for clear radio
reception. If the vehicle has a
sunroof, the performance of the
radio system may be affected if the
sunroof is open. Loading items onto
the roof of the vehicle can interfere
with the performance of the radio
system and, if the vehicle has this
feature, OnStar. Make sure the
multi-band antenna is not
obstructed.

Black plate (34,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
7-34 Infotainment System
Composers
Press the Composers screen button
displayed on the Root Folder menu.
The Composers menu displays.
Select a composer to display a list
of Albums from the composer.
Select the Album to display a list of
songs. Select the desired song for
playback.
Auxiliary Devices
The vehicle has a 3.5 mm (1/8 in)
auxiliary input jack on the faceplate
and a USB port in the instrument
panel storage area.
If equipped, there are two USB
ports on the rear of the center
console that can be used for
charging only. They can charge
devices that draw 2.1 amps or less.
See the device’s owner manual for
the specification.
Using the 3.5 mm (1/8 in)
Auxiliary Input Jack
This is not an audio output; do not
plug a headphone set into the front
auxiliary input jack. Connect an
auxiliary input device such as an
iPod, laptop computer, MP3 player,
CD player, or cassette tape player
to the auxiliary input jack for use as
another source for audio listening. Drivers are encouraged to set up
any auxiliary device while the
vehicle is in P (Park). See
Defensive Driving on page 9-3
for
more information on driver
distraction.
To use an auxiliary input device,
connect a 3.5 mm (1/8 in) cable to
the radio's front auxiliary input jack.
Press SRCE to select the device.
Using the USB Port
The USB port is in the instrument
panel storage area. See Instrument
Panel Storage on page 4-1.
The USB port can control a USB
storage device or an iPod using the
radio buttons and knobs. See MP3
(Radio with Touchscreen) on
page 7-30 orMP3 (Radio without
Touchscreen) on page 7-25 for
information about how to connect
and control a USB storage device or
an iPod.

Black plate (35,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Infotainment System 7-35
USB Supported Devices
.USB Flash Drives
.Portable USB Hard Drives
.Fifth generation or later iPod
.iPod classic®(6th generation)
.iPod nano®(3G, 4G, 5G,
and 6G)
.iPod touch®(1G, 2G, 3G,
and 4G)
.iPhone®(2G, 3G, 3GS, 4, and 5)
.iPad®(1G, 2G)
Not all iPods and USB drives are
compatible with the USB port.
Make sure the iPod has the latest
firmware from Apple
®for proper
operation. iPod firmware can be
updated using the latest iTunes
®
application. See www.apple.com/
itunes.
For help identifying your iPod, go to
www.apple.com/support.
Rear Seat
Infotainment
Rear Seat Audio (RSA)
System
If equipped with RSA, rear seat
passengers can listen to and control
any of the music sources: radio,
CDs, DVDs, or other auxiliary
sources. The rear seat passengers
can only control the music sources
the front seat passengers are not
listening to (except on some radios
where dual control is allowed). For
example, rear seat passengers can
control a CD and listen to it through
the headphones, while the driver
listens to the radio through the front
speakers. The rear seat passengers
have control of the volume for each
set of headphones.
The RSA functions operate even
when the main radio is off. The front
audio system displays
Xwhen the
RSA is on, and disappears from the
display when it is off. Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If the
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.
The audio system mutes the rear
speakers when the RSA audio is
active through the headphones.
To listen to an iPod or portable
audio device through the RSA,
attach the iPod or portable audio
device to the front auxiliary input (if
available), located on the front audio
system. Turn the iPod on, then
choose the front auxiliary input with
the RSA SRCE button.

Black plate (36,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
7-36 Infotainment System
P(Power):Press to turn the RSA
on or off.
Volume: Turn to increase or to
decrease the volume of the wired
headphones. The left knob controls
the left headphones and the right
knob controls the right headphones.
SRCE (Source): Press to select
between the radio, CD, and if the
vehicle has these features, DVD,
front auxiliary, and rear auxiliary.
© ¨(Seek): Press to go to the
previous or to the next station and
stay there. This function is inactive,
with some radios, if the front seat
passengers are listening to the
radio.
Press and hold
©or¨until the
display flashes to tune to an
individual station. The display stops
flashing after the buttons have not
been pushed for more than
two seconds. This function is
inactive, with some radios, if the
front seat passengers are listening
to the radio. While listening to a disc, press
¨to
go to the next track or chapter on
the disc. Press
©to go back to the
start of the current track or chapter
(if more than 10 seconds have
played). This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press
©or¨to perform a
cursor up or down on the menu.
Hold
©or¨to perform a cursor left
or right on the menu.
PROG (Program): Press to go to
the next preset radio station or
channel set on the main radio. This
function is inactive, with some
radios, if the front seat passengers
are listening to the radio.
When a CD or DVD audio disc is
playing, press PROG to go to the
beginning of the CD or DVD audio.
This function is inactive, with some
radios, if the front seat passengers
are listening to the disc. When a disc is playing in the CD or
DVD changer, press PROG to
select the next disc, if multiple discs
are loaded. This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press PROG to perform
the ENTER menu function.
Rear Audio
Controller (RAC)
If equipped, certain radio functions
can be controlled with RAC.
x w(Next/Previous):
Press the
down or up arrows to go to the next
or to the previous radio station
stored as a favorite.

Black plate (37,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Infotainment System 7-37
When a CD/DVD is playing, press
the down or up arrows to go to the
next or previous track or chapter.
©SEEK¨:Press the SEEK
arrows to go to the previous or to
the next radio station while in AM,
FM, or SiriusXM
®(if equipped).
Press the SEEK arrows to go to the
previous or to the next track or
chapter while sourced to a CD or
DVD slot.
SRCE (Source): Press this button
to switch between the radio (AM,
FM), SiriusXM (if equipped), CD,
and if the vehicle has these
features, DVD, front auxiliary, and
rear auxiliary.
>(Mute): Press this button to
silence the system. Press this
button again, or any other radio
button, to turn the sound on.
+ / −
x(Volume): Press the plus or
minus buttons to increase or to
decrease the volume.
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section.
.If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this
section.
.See “Storing and Deleting Phone
Numbers” in this section.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment
(navigation) system. Taking your
eyes off the road too long or too
often could cause a crash
resulting in injury or death. Focus
your attention on driving.

Black plate (38,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/27/13
7-38 Infotainment System
A Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and
receive phone calls. The system
can be used while the key is in the
ON/RUN or ACC/ACCESSORY
position. The range of the Bluetooth
system can be up to 9.1 m (30 ft).
Not all phones support all functions,
and not all phones work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”while you are in a voice
recognition menu.
Noise: Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise. When to Speak:
A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in-vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the
in-vehicle Bluetooth system. See
Steering Wheel Controls on
page 5-2.
b/g(Push To Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c/x(End): Press to end a call,
reject a call, or cancel an operation.
Pairing
A Bluetooth enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands-Free
Calling, if equipped. See "OnStar" if
equipped.
Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.Up to five cell phones can be
paired to the Bluetooth system.

Black plate (39,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Infotainment System 7-39
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone”later in this section.
Pairing a Phone
1. Press
b/g.
2. Say “Bluetooth.” This command
can be skipped. 3. Say
“Pair.”The system responds
with instructions and a four-digit
Personal Identification Number
(PIN). The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to pair.
For help with this process, see
the cell phone manufacturer's
user guide.
5. Locate the device named “Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. After the
PIN is successfully entered, the
system prompts you to provide a
name for the paired cell phone.
This name will be used to
indicate which phones are
paired and connected to the
vehicle. The system responds
with “ has been
successfully paired” after the
pairing process is complete.
6. Repeat Steps 1–5 to pair additional phones. Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with
“is connected”
after that phone name.
1. Press
b/g.
2. Say “Bluetooth.”
3. Say “List.”
Deleting a Paired Phone
If the phone name you want to
delete is unknown, see “Listing All
Paired and Connected Phones.”
1. Press
b/g.
2. Say “Bluetooth.”
3. Say “Delete.” The system asks
which phone to delete.
4. Say the name of the phone you want to delete.

Black plate (40,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
7-40 Infotainment System
Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending on
which cell phone you want to
connect to, you may have to use
this command several times.
1. Press
b/g.
2. Say “Bluetooth.”
3. Say “Change phone.”
.If another cell phone is
found, the response will be
“ is now
connected.”
.If another cell phone is not
found, the original phone
remains connected.
Storing and Deleting Phone
Numbers
The system can store up to 30
phone numbers as name tags in the
Hands-Free Directory that is shared
between the Bluetooth and OnStar
systems, if equipped.
The following commands are used
to delete and store phone numbers.
Store:This command will store a
phone number, or a group of
numbers as a name tag.
Digit Store: This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete: This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored name
tags in the Hands-Free Calling
Directory and the OnStar
Turn-by-Turn Destinations Directory,
if equipped. Using the
“Store”Command
1. Pressb/g.
2. Say “Store.”
3. Say the phone number or group of numbers you want to store all
at once with no pauses, then
follow the directions given by the
system to save a name tag for
this number.
Using the “Digit Store” Command
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
b/g.
2. Say “Digit Store.”
3. Say each digit, one at a time, that you want to store. After
each digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last

Black plate (41,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Infotainment System 7-41
digit has been entered, say
“Store,”and then follow the
directions given by the system to
save a name tag for this number.
Using the “Delete”Command
1. Press
b/g.
2. Say “Delete.”
3. Say the name tag you want to delete.
Using the “Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands-Free
Calling Directory and the OnStar
Turn-by-Turn Destinations Directory,
if equipped.
To delete all name tags:
1. Press
b/g.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all stored
numbers and name tags. Using the
“List”Command
1. Press
b/g.
2. Say “Directory.”
3. Say “Hands-Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands.
Dial or Call: The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial: This command allows a
phone number to be dialed by
entering the digits one at a time.
Re-dial: This command is used to
dial the last number used on the cell
phone.
Using the “Dial”or“Call”
Command
1. Press
b/g.
2. Say “Dial”or“Call.” 3. Say the entire number without
pausing, or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.
Calling 911 Emergency
1. Press
b/g.
2. Say “Dial”or“Call.”
3. Say “911.”
4. Say "Dial" or "Call.”
Using the “Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.

Black plate (42,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
7-42 Infotainment System
1. Pressb/g.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re-dial”Command
1. Press
b/g.
2. After the tone, say “Re-dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.” 3. Use the dial or call command to
dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un-mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.