infotainment CHEVROLET TRAVERSE 2016 1.G Workshop Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159264) - 2016 - crc - 8/17/15
Customer Information 357
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 357
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 359
Customer Assistance for Text Telephone (TTY) Users . . . . . 360
Online Owner Center . . . . . . . . . 360
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 360
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 361
Scheduling Service Appointments . . . . . . . . . . . . . . . 363
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 363
Collision Damage Repair . . . . . 364
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 366
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 367
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 367 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 368
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 368
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 368
Event Data Recorders . . . . . . . . 369
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 369
Infotainment System . . . . . . . . . . 370
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159264) - 2016 - crc - 8/17/15
370 Customer Information
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
SeeOnStar Additional Information
0 375
ii.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159264) - 2016 - crc - 8/19/15
Index 385
Fuel (cont'd)Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 255
Filling the Tank . . . . . . . . . . . . . . . 254
Foreign Countries . . . . . . . . . . . . 253
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .118
Requirements, California . . . . . 253
System Messages . . . . . . . . . . . . 140
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 290
Fuses and Circuit Breakers . . . 289
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 293
G
Garage Door Opener . . . . . . . . . . . 152
Programming . . . . . . . . . . . . . . . . . 152
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . .119
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Odometer . . . . . . . . . . . . . . . . . . . . . .118
Speedometer . . . . . . . . . . . . . . . . . .118
Tachometer . . . . . . . . . . . . . . . . . . . .118
Voltmeter . . . . . . . . . . . . . . . . . . . . . 120
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . .116 General Information
Service and Maintenance . . . . . 341
Towing . . . . . . . . . . . . . . . . . . . . . . . . 256
Vehicle Care . . . . . . . . . . . . . . . . . . 265
Glove Box . . . . . . . . . . . . . . . . . . . . . . 102
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 360
H
Hazard Warning Flashers . . . . . . . 158
Head Restraints . . . . . . . . . . . . . . . . . 52
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 287
Bulb Replacement . . . . . . . . . . . . 287
Daytime Running Lamps/Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . 157
Delayed . . . . . . . . . . . . . . . . . . . . . . 157
Flash-to-Pass . . . . . . . . . . . . . . . . . 157
High-Beam On Light . . . . . . . . . . 128
High/Low Beam Changer . . . . . 156
Heated Steering Wheel . . . . . . . . . . . . . . . .110
Heated and Cooled Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Heated Mirrors . . . . . . . . . . . . . . . . . . . 46
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 229
Heating and Air Conditioning . . . 204 High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 289
High-Beam On Light . . . . . . . . . . . . 128
Hill and Mountain Roads . . . . . . . . 220
Hill Start Assist (HSA) . . . . . . . . . . 239
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 64
I
Ignition Positions . . . . . . . . . . . . . . . 226
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . . . 285
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 43
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 126
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 84
Infotainment . . . . . . . . . . . . . . . . . . . . 163
Infotainment System . . . . . . . . . . . . 370
Instrument Cluster . . . . . . . . . . . . . . 117
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 102
Interior Rearview Mirrors . . . . . . . . . 46
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159264) - 2016 - crc - 8/19/15
Index 387
Messages (cont'd)Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 137
Brake System . . . . . . . . . . . . . . . . 137
Door Ajar . . . . . . . . . . . . . . . . . . . . . 137
Engine Cooling System . . . . . . . 138
Engine Oil . . . . . . . . . . . . . . . . . . . . 139
Engine Power . . . . . . . . . . . . . . . . 139
Fuel System . . . . . . . . . . . . . . . . . . 140
Key and Lock . . . . . . . . . . . . . . . . . 140
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 140
Object Detection System . . . . . 140
Ride Control System . . . . . . . . . . 142
Security . . . . . . . . . . . . . . . . . . . . . . 142
Service Vehicle . . . . . . . . . . . . . . . 143
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Transmission . . . . . . . . . . . . . . . . . 144
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 136
Vehicle Reminder . . . . . . . . . . . . . 145
Vehicle Speed . . . . . . . . . . . . . . . . 145
Washer Fluid . . . . . . . . . . . . . . . . . 145
Mirrors Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 47
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 44
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 45
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 46
Manual Rearview . . . . . . . . . . . . . . . 46 Mirrors (cont'd)
Park Tilt . . . . . . . . . . . . . . . . . . . . . . . . 46
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Mirrors, Interior Rearview . . . . . . . . 46
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 304
MP3 . . . . . . . . . . . . . . . . . . . . . . . 185, 190
Multi-band Antenna . . . . . . . . . . . . . 180
N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 372
Net, Convenience . . . . . . . . . . . . . . 105
New Vehicle Break-In . . . . . . . . . . . 226
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . . 140
Odometer . . . . . . . . . . . . . . . . . . . . . . . 118
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 218
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 269
Engine Oil Life System . . . . . . . 272
Messages . . . . . . . . . . . . . . . . . . . . 139
Pressure Light . . . . . . . . . . . . . . . . 127
Older Children, Restraints . . . . . . . 83
Online Owner Center . . . . . . . . . . . 360
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 369 OnStar System . . . . . . . . . . . . . . . . . 193
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 375
OnStar
®Connections . . . . . . . . . . . 373
OnStar®Diagnostics . . . . . . . . . . . . 375
OnStar®Emergency . . . . . . . . . . . . 372
OnStar®Navigation . . . . . . . . . . . . . 372
OnStar®Overview . . . . . . . . . . . . . . 371
OnStar®Security . . . . . . . . . . . . . . . 372
Operating Mode Overheated Engine
Protection . . . . . . . . . . . . . . . . . . . 280
Operation Infotainment System . . . . . 167, 169
Ordering Service Publications . . . . . . . . . . 366
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . .114
Overheated Engine Protection Operating Mode . . . . 280
Overheating, Engine . . . . . . . . . . . . 278
Overview . . . . . . . . . . . . . . . . . . 165, 167
P
Parade Dimming . . . . . . . . . . . . . . . . 161
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 230
Shifting Out of . . . . . . . . . . . . . . . . 231
Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . . 46

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159264) - 2016 - crc - 8/19/15
390 Index
Steering . . . . . . . . . . . . . . . . . . . . . . . . 217Fluid, Power . . . . . . . . . . . . . . . . . . 280
Heated Wheel . . . . . . . . . . . . . . . . .110
Wheel Adjustment . . . . . . . . . . . . 108
Wheel Controls . . . . . . . . . . 108, 109
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . 103
Cargo Cover . . . . . . . . . . . . . . . . . . 104
Cargo Management
System . . . . . . . . . . . . . . . . . . . . . . 104
Center Console . . . . . . . . . . . . . . . 103
Convenience Net . . . . . . . . . . . . . 105
Glove Box . . . . . . . . . . . . . . . . . . . . 102
Instrument Panel . . . . . . . . . . . . . 102
Roof Rack System . . . . . . . . . . . . 105
Storage Compartments . . . . . . . . . 102
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 222
Summer Tires . . . . . . . . . . . . . . . . . . 298
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 49
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 247
Infotainment . . . . . . . . . . . . . 163, 370
Rear Seat Audio (RSA) . . . . . . . 193
Roof Rack . . . . . . . . . . . . . . . . . . . . 105T
Tachometer . . . . . . . . . . . . . . . . . . . . . 118
Taillamps
Turn Signal and Stoplamps . . . 287
Text Telephone (TTY) Users . . . . 360
Theft-Deterrent Systems . . . . . . . . . 43
Immobilizer . . . . . . . . . . . . . . . . . . . . . 43
Third-Row Seats . . . . . . . . . . . . . . . . . 60
Time . . . . . . . . . . . . . . . . . . . . . . . 113, 114
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296 All-Season . . . . . . . . . . . . . . . . . . . . 297
Buying New Tires . . . . . . . . . . . . . 310
Chains . . . . . . . . . . . . . . . . . . . . . . . . 315
Changing . . . . . . . . . . . . . . . . . . . . . 316
Compact Spare . . . . . . . . . . . . . . . 323
Designations . . . . . . . . . . . . . . . . . 300
Different Size . . . . . . . . . . . . . . . . . 312
If a Tire Goes Flat . . . . . . . . . . . . 315
Inspection . . . . . . . . . . . . . . . . . . . . 308
Messages . . . . . . . . . . . . . . . . . . . . 143
Pressure Light . . . . . . . . . . . . . . . . 127
Pressure Monitor Operation . . 305
Pressure Monitor System . . . . . 304
Rotation . . . . . . . . . . . . . . . . . . . . . . 309
Sidewall Labeling . . . . . . . . . . . . . 298
Terminology and Definitions . . 301
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 312 Tires (cont'd)
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 314
Wheel Replacement . . . . . . . . . . 314
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 310
Winter . . . . . . . . . . . . . . . . . . . . . . . . 297
Tow/Haul Mode . . . . . . . . . . . . . . . . . 236
Tow/Haul Mode Light . . . . . . . . . . . 126
Towing Driving Characteristics . . . . . . . . 256
Equipment . . . . . . . . . . . . . . . . . . . . 261
General Information . . . . . . . . . . 256
Recreational Vehicle . . . . . . . . . . 328
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 259
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 328
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 239
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 203
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 259
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 233
Fluid, Automatic . . . . . . . . . . . . . . 273
Messages . . . . . . . . . . . . . . . . . . . . 144
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 363