radio CHEVROLET TRAVERSE 2019 Owner's Guide

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Driving and Operating 209
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 271
Recommended Fuel (2.0L L4Engine) . . . . . . . . . . . . . . . . . . . . . 272
Recommended Fuel (3.6L V6 Engine) . . . . . . . . . . . . . . . . . . 272
Prohibited Fuels . . . . . . . . . . . . . . 272
Fuels in Foreign Countries . . . 273
Fuel Additives . . . . . . . . . . . . . . . . 273
Filling the Tank . . . . . . . . . . . . . . . 273
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 274
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 275
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 275
Trailer Towing . . . . . . . . . . . . . . . . 279
Towing Equipment . . . . . . . . . . . . 283
Trailer Sway Control (TSC) . . . 287
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 288
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
. Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Driving and Operating 225
Caution (Continued)
breaking-in guideline every
time you get new brake
linings.
Following break-in, engine speed
and load can be gradually
increased.
Ignition Positions
This vehicle has pushbutton
starting. The Remote Keyless Entry (RKE)
transmitter must be in the vehicle for
the system to operate. If the
pushbutton start is not working, the
vehicle may be near a strong radio
antenna signal causing interference
to the Keyless Access system. See
Remote Keyless Entry (RKE)
System Operation
030.
To shift out of P (Park), the ignition
must be on or in service mode and
the brake pedal must be applied.
Stopping the Engine/OFF (No
Indicator Lights) : When the
vehicle is stopped, press ENGINE
START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) 0230.
If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and display the
message SHIFT TO PARK in the Driver Information Center (DIC).
When the vehicle is shifted into
P (Park), the ignition will turn off.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop, shift to P (Park), and turn the
ignition off. The shift lever must
be in P (Park) to turn the
ignition off.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
248 Driving and Operating
While pressing the accelerator pedal
or shortly following the release to
override cruise, briefly applying
SET−will result in cruise set to the
current vehicle speed.
Using Cruise Control on Hills
How well the cruise control will work
on hills depends upon the vehicle
speed, load, and the steepness of
the hills. When going up steep hills,
you might have to step on the
accelerator pedal to maintain your
speed. While on a hill, the
transmission may downshift in order
to use engine braking to slow the
vehicle and maintain the set speed.
Also, you may have to brake or shift
to a lower gear to keep your speed
down. If the brake pedal is applied,
cruise control disengages.
Ending Cruise Control
There are four ways to end cruise
control:
. Step lightly on the brake pedal.
. Press
*. .
Shift the transmission to
N (Neutral).
. Press
J.
Erasing Speed Memory
The cruise control set speed is
erased from memory if
Jis
pressed or if the ignition is
turned off.
Adaptive Cruise Control
If equipped with Adaptive Cruise
Control (ACC), it allows the driver to
select the cruise control set speed
and following gap. Read this entire
section before using this system.
The following gap is the following
time between your vehicle and a
vehicle detected directly ahead in
your path, moving in the same
direction. If no vehicle is detected in
your path, ACC works like regular
cruise control. ACC uses camera
and radar sensors. See Radio
Frequency Statement 0399.
If a vehicle is detected in your path,
ACC can apply acceleration or
limited, moderate braking to maintain the selected following gap.
To disengage ACC, apply the brake.
If ACC is controlling your vehicle
speed when the Traction Control
System (TCS) or StabiliTrak/
Electronic Stability Control (ESC)
system activates, the ACC may
automatically disengage. See
Traction Control/Electronic Stability
Control
0241. When road
conditions allow ACC to be safely
used, the ACC can be turned
back on.
Turning off the TCS or StabiliTrak/
ESC system will disengage the
cruise control.
{Warning
ACC has limited braking ability
and may not have time to slow
the vehicle down enough to avoid
a collision with another vehicle
you are following. This can occur
when vehicles suddenly slow or
stop ahead, or enter your lane.
Also see “Alerting the Driver” in
(Continued)

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Driving and Operating 269
that extend back from the side of
the vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer. LCA may alert to objects
attached to the vehicle, such as a
trailer, bicycle, or object extending
out to either side of the vehicle.
Attached objects may also interfere
with the detection of vehicles. This
is normal system operation; the
vehicle does not need service.
LCA may not always alert the driver
to vehicles in the next lane over,
especially in wet conditions or when
driving on sharp curves. The system
does not need to be serviced. The
system may light up due to
guardrails, signs, trees, shrubs, and
other non-moving objects. This is
normal system operation; the
vehicle does not need service.
LCA may not operate when the LCA
sensors in the left or right corners of
the rear bumper are covered with
mud, dirt, snow, ice, or slush, or in
heavy rainstorms. For cleaning
instructions, see "Washing the
Vehicle" underExterior Care0362. If the DIC still displays the system
unavailable message after cleaning
both sides of the vehicle toward the
rear corners of the vehicle, see your
dealer.
If the LCA displays do not light up
when moving vehicles are in the
side blind zone or are rapidly
approaching this zone and the
system is clean, the system may
need service. Take the vehicle to
your dealer.
Radio Frequency Information
See
Radio Frequency Statement
0 399.
Lane Departure
Warning (LDW)
If equipped, LDW may help avoid
crashes due to unintentional lane
departures. It may provide a
warning if the vehicle is crossing a
detected lane marking without using
a turn signal in the lane departure
direction. Since this system is part of the Lane Keep Assist (LKA)
system, read the entire LKA section
before using this feature.
Lane Keep Assist (LKA)
If equipped, LKA may help avoid
crashes due to unintentional lane
departures. It may assist by gently
turning the steering wheel if the
vehicle approaches a detected lane
marking without using a turn signal
in that direction. It may also provide
a Lane Departure Warning (LDW)
system alert as the lane marking is
crossed. The LKA system will not
assist or provide an LDW alert if it
detects that you are actively
steering. Override LKA by turning
the steering wheel. LKA uses a
camera to detect lane markings
between 60 km/h (37 mph) and
180 km/h (112 mph).

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 11/1/18
Vehicle Care 323
FusesUsage
F28 Radio/Heating, ventilation, and air
conditioning
display
F29 Radio
F30 Steering wheel controls
F31 Front blower
F32 DC AC inverter
F33 Driver power seat
F34 Passenger power seat
F35 Feed/Body control module 4
F36 Electric power steering Fuses
Usage
F37 Power outlet/ Wireless charger/
Accessory
F38 Body control module 8
F39 Steering wheel controls
backlighting
Circuit
Breakers Usage
F40 –
F41 –
F42 Auxiliary power outlet/LighterRear Compartment Fuse
Block
The rear compartment fuse block is
behind a trim panel on the driver
side of the rear storage
compartment.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 11/1/18
Vehicle Care 335
Vehicles with 255/65R18 or 255/
55R20 size tires require inflation
pressure adjustment when driving
the vehicle at speeds of
160 km/h (100 mph) or higher. Set
the cold inflation pressure to the
maximum inflation pressure shown
on the tire sidewall, or 280 kPa
(41 psi), whichever is lower. Return
the tires to the recommended cold
tire inflation pressure when
high-speed driving has ended.
SeeVehicle Load Limits 0220 and
Tire Pressure 0333.
The maximum load and inflation
pressure is molded on the tire
sidewall, in small letters, near the
rim flange. It will read something like
this: Maximum load
690 kg (1,521 lbs) 300 kPa (44 psi)
Max. Press.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor the air pressure in your tires and
transmit tire pressure readings to a
receiver located in the vehicle.
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS) that illuminates a low tire
pressure telltale when one or more
of your tires is significantly
under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on a
significantly under-inflated tire
causes the tire to overheat and canlead to tire failure. Under-inflation
also reduces fuel efficiency and tire
tread life, and may affect the
vehicle's handling and stopping
ability.
Please note that the TPMS is not a
substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if under-inflation has
not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start-ups as
long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 11/1/18
336 Vehicle Care
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.
SeeTire Pressure Monitor
Operation 0336.
See Radio Frequency Statement
0 399.
Tire Pressure Monitor
Operation
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS is designed to warn the
driver when a low tire pressure
condition exists. TPMS sensors are
mounted onto each tire and wheel
assembly, excluding the spare tire
and wheel assembly. The TPMS sensors monitor the air pressure in
the tires and transmit the tire
pressure readings to a receiver
located in the vehicle.
When a low tire pressure condition
is detected, the TPMS illuminates
the low tire pressure warning light
located on the instrument cluster.
If the warning light comes on, stop
as soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. See
Vehicle Load
Limits 0220.
A message to check the pressure in
a specific tire displays in the Driver
Information Center (DIC). The low
tire pressure warning light and the
DIC warning message come on at
each ignition cycle until the tires are
inflated to the correct inflation
pressure. Using the DIC, tire pressure levels can be viewed. For
additional information and details
about the DIC operation and
displays see
Driver Information
Center (DIC) 0151.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
could be an early indicator that the
air pressure is getting low and
needs to be inflated to the proper
pressure.
A Tire and Loading Information
label, attached to your vehicle,
shows the size of the original
equipment tires and the correct
inflation pressure for the tires when
they are cold. See Vehicle Load
Limits 0220, for an example of the
Tire and Loading Information label
and its location. Also see Tire
Pressure 0333.
The TPMS can warn about a low
tire pressure condition but it does
not replace normal tire
maintenance. See Tire Inspection
0 340, Tire Rotation 0340 andTires
0 326.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 11/1/18
Vehicle Care 337
Caution
Tire sealant materials are not all
the same. A non-approved tire
sealant could damage the TPMS
sensors. TPMS sensor damage
caused by using an incorrect tire
sealant is not covered by the
vehicle warranty. Always use only
the GM approved tire sealant
available through your dealer or
included in the vehicle.
TPMS Malfunction Light and
Message
The TPMS will not function properly
if one or more of the TPMS sensors
are missing or inoperable. When the
system detects a malfunction, the
low tire pressure warning light
flashes for about one minute and
then stays on for the remainder of
the ignition cycle. A DIC warning
message also displays. The
malfunction light and DIC warning
message come on at each ignitioncycle until the problem is corrected.
Some of the conditions that can
cause these to come on are:
.
One of the road tires has been
replaced with the spare tire. The
spare tire does not have a
TPMS sensor. The malfunction
light and DIC message should
go off after the road tire is
replaced and the sensor
matching process is performed
successfully. See “TPMS Sensor
Matching Process” later in this
section.
. The TPMS sensor matching
process was not done or not
completed successfully after
rotating the tires. The
malfunction light and the DIC
message should go off after
successfully completing the
sensor matching process. See
"TPMS Sensor Matching
Process" later in this section. .
One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See
your dealer for service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0342.
. Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly it cannot detect or signal a
low tire pressure condition. See
your dealer for service if the TPMS
malfunction light and DIC message
come on and stay on.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 11/1/18
368 Vehicle Care
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Customer Information 389
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 389
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 391
Customer Assistance for Text Telephone (TTY) Users . . . . . 392
Online Owner Center . . . . . . . . . 392
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 393
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 393
Scheduling Service Appointments . . . . . . . . . . . . . . . 395
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 395
Collision Damage Repair . . . . . 396
Publication Ordering Information . . . . . . . . . . . . . . . . . . 398
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 399
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 399
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 400
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 400
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 401
Event Data Recorders . . . . . . . . 401
OnStar . . . . . . . . . . . . . . . . . . . . . . . 402
Infotainment System . . . . . . . . . . 402
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be