radio CHEVROLET TRAVERSE 2019 Service Manual
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2019, Model line: TRAVERSE, Model: CHEVROLET TRAVERSE 2019Pages: 428, PDF Size: 6.28 MB
Page 393 of 428

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
392 Customer Information
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 385.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada)
www.chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
Page 400 of 428

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 399
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
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Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 401
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
Page 407 of 428

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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406 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 399.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Page 409 of 428

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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408 OnStar
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated
with libcurl and unzip and for other
third party software please see
http://opensource.lge.com/index
www.onstar.com/us/en/ libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”
WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR
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Index 415
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 291
Accessory Power . . . . . . . . . . . . . . . 230
Adaptive Cruise Control . . . . . . . . 248
Add-On Electrical Equipment . . . 288
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 405
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 379
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 64
Agreements Trademarks and License . . . . . 200
Air Cleaner/Filter, Engine . . . . . . . 300
Air Conditioning . . . . . . . . . . . 201, 204
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 207
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 206
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 97
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 90
Passenger Sensing System . . . . 92
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 90
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 90 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 89
Where Are the Airbags? . . . . . . . . 87
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 96
Passenger Status Indicator . . . 141
Readiness Light . . . . . . . . . . . . . . 141
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 96
System Check . . . . . . . . . . . . . . . . . . 85
Alarm Vehicle Security . . . . . . . . . . . . . . . . 50
Alert Lane Change . . . . . . . . . . . . . . . . . 267
Side Blind Zone (SBZA) . . . . . . 267
All-Season Tires . . . . . . . . . . . . . . . . 327
All-Wheel Drive . . . . . . . . . . . . 237, 310
AM-FM Radio . . . . . . . . . . . . . . . . . . . 181
Antenna . . . . . . . . . . . . . . . . . . . . . . . . 185
Multi-band . . . . . . . . . . . . . . . . . . . . 185
Antilock Brake System (ABS) . . . 237
Warning Light . . . . . . . . . . . . . . . . . 145
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 362
Interior . . . . . . . . . . . . . . . . . . . . . . . . 366
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Index 419
Forward Collision Alert(FCA) System . . . . . . . . . . . . . . . . . 261
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 399
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Front Pedestrian Braking
(FPB) System . . . . . . . . . . . . . . . . . 265
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 63
Heated and Ventilated . . . . . . . . . . 69
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 273
Economy Driving . . . . . . . . . . . . . . . 27
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 274
Filling the Tank . . . . . . . . . . . . . . . 273
Foreign Countries . . . . . . . . . . . . 273
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 139
Low Fuel Warning Light . . . . . . . 149
Prohibited Fuels . . . . . . . . . . . . . . 272
Recommended . . . . . . . . . . . . . . . 272
Top Tier . . . . . . . . . . . . . . . . . . . . . . 271
Fuses Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 318
Fuses and Circuit Breakers . . . 317 Fuses (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 321
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 323
G
Garage Door Opener . . . . . . . . . . . 164Programming . . . . . . . . . . . . . . . . . 164
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 313
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . 139
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Odometer . . . . . . . . . . . . . . . . . . . . . 138
Speedometer . . . . . . . . . . . . . . . . . 138
Tachometer . . . . . . . . . . . . . . . . . . . 138
Trip Odometer . . . . . . . . . . . . . . . . 138
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 134
General Information Service and Maintenance . . . . . 371
Towing . . . . . . . . . . . . . . . . . . . . . . . . 275
Vehicle Care . . . . . . . . . . . . . . . . . . 290
Glove Box . . . . . . . . . . . . . . . . . . . . . . 119
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 393
H
Hands-Free Phone . . . . . . . . . . . . . 198
Hazard Warning Flashers . . . . . . . 171
Head Restraints . . . . . . . . . . . . . . . . . 61
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 314
Automatic . . . . . . . . . . . . . . . . . . . . . 170
Bulb Replacement . . . . . . . 314, 315
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 169
Flash-to-Pass . . . . . . . . . . . . . . . . . 169
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 314
High-Beam On Light . . . . . . . . . . 150
High/Low Beam Changer . . . . . 169
Lamps On Reminder . . . . . . . . . 150
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 73
Steering Wheel . . . . . . . . . . . . . . . 126
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Heated Mirrors . . . . . . . . . . . . . . . . . . . 53
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 228
Heating . . . . . . . . . . . . . . . . . . . . 201, 204
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 316
High-Beam On Light . . . . . . . . . . . . 150
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422 Index
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . 405
OnStar Emergency . . . . . . . . . . . . . 404
OnStar Overview . . . . . . . . . . . . . . . 403
OnStar Security . . . . . . . . . . . . . . . . 405
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 172
Infotainment System . . . . . . . . . . 179
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 130
Overheating, Engine . . . . . . . . . . . . 305
Overview . . . . . . . . . . . . . . . . . . . . . . . 178
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 230
Shifting Out of . . . . . . . . . . . . . . . . 231
Park Assist . . . . . . . . . . . . . . . . . . . . . 258
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . .311
Extended . . . . . . . . . . . . . . . . . . . . . 231
Over Things That Burn . . . . . . . 231
Parking or Backing Assistance Systems . . . . . . . . . . 258
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 141 Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Passenger Sensing System . . . . . 92
Pedestrian Ahead Indicator . . . . . 146
Perchlorate Materials Requirements, California . . . . . . 291
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 155
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 197
Bluetooth . . . . . . . . . . . . . . . . 192, 193
Hands-Free . . . . . . . . . . . . . . . . . . . 198
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 41
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Outlets . . . . . . . . . . . . . . . . . . . . . . . 130
Protection, Battery . . . . . . . . . . . . 175
Retained Accessory (RAP) . . . 230
Seat Adjustment . . . . . . . . . . . . . . . . 63
Windows . . . . . . . . . . . . . . . . . . . . . . . 56
Pregnancy, Using Seat Belts . . . . 83
Privacy Vehicle Data Recording . . . . . . . 401
Program Courtesy Transportation . . . . . . 395 Prohibited Fuels . . . . . . . . . . . . . . . . 272
Proposition
65 Warning,
California . . . . . . . . . . . .290, 309, 356, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 398
R
Radio Frequency Statement . . . . 399
Radio Reception . . . . . . . . . . . . . . . . 184
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . 181
Satellite . . . . . . . . . . . . . . . . . . . . . . . 182
Reading Lamps . . . . . . . . . . . . . . . . . 173
Rear Camera Mirror . . . . . . . . . . . . . 54
Rear Climate Control System . . . 204
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 70 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 73
Rear Vision Camera (RVC) . . . . . 258
Rear Window Washer/Wiper . . . . 128
Rearview Mirrors . . . . . . . . . . . . . . . . 53 Automatic Dimming . . . . . . . . . . . . . 53
Reclining Seatbacks . . . . . . . . . . . . . 64
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 382
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Index 423
RecordsMaintenance . . . . . . . . . . . . . . . . . . 384
Recreational Vehicle Towing . . . . 359
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 393
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 30
Remote Vehicle Start . . . . . . . . . . . . 37
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 97
Maintenance . . . . . . . . . . . . . . . . . . 383
Replacing Airbag System . . . . . . . . 97
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 113
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 84
Reporting Safety Defects Canadian Government . . . . . . . . 400
General Motors . . . . . . . . . . . . . . . 400
U.S. Government . . . . . . . . . . . . . 399
Restraints
Where to Put . . . . . . . . . . . . . . . . . 103
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 230
Reverse Tilt Mirrors . . . . . . . . . . . . . . 53
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 217 Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 393
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 58
Roof Rack System . . . . . . . . . . . . . . 122
Rotation, Tires . . . . . . . . . . . . . . . . . . 340
Routing, Engine Drive Belt . . . . . . 388
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 233
S
Safety Defects ReportingCanadian Government . . . . . . . . 400
General Motors . . . . . . . . . . . . . . . 400
U.S. Government . . . . . . . . . . . . . 399
Safety Locks . . . . . . . . . . . . . . . . . . . . . 42
Safety System Check . . . . . . . . . . . . 83
Satellite Radio . . . . . . . . . . . . . . . . . . 182
Scheduling Appointments . . . . . . . 395
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 76 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Extender . . . . . . . . . . . . . . . . . . . . . . . . 83
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 77
Lap-Shoulder Belt . . . . . . . . . . . . . . 79
Reminders . . . . . . . . . . . . . . . . . . . . 140
Replacing after a Crash . . . . . . . . 84
Use During Pregnancy . . . . . . . . . . 83 Seats
Adjustment, Front . . . . . . . . . . . . . . . 63
Head Restraints . . . . . . . . . . . . . . . . 61
Heated and Ventilated Front . . . . 69
Heated, Rear . . . . . . . . . . . . . . . . . . . 73
Lumbar Adjustment, Front . . . . . . 64
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 66
Power Adjustment, Front . . . . . . . 63
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Reclining Seatbacks . . . . . . . . . . . . 64
Third Row Seat . . . . . . . . . . . . . . . . . 74
Securing Child Restraints . . . . . . . . . . . . . . . . 113, 115
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 149
OnStar . . . . . . . . . . . . . . . . . . . . . . . 405
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 50
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 50
Service . . . . . . . . . . . . . . . . . . . . . . . . . 207 Accessories andModifications . . . . . . . . . . . . . . . . 291
Doing Your Own Work . . . . . . . . 291
Maintenance Records . . . . . . . . 384
Maintenance, General Information . . . . . . . . . . . . . . . . . . 371
Parts Identification Label . . . . . 385
Scheduling Appointments . . . . . 395