Ant CHEVROLET TRAVERSE 2019 Repair Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 185
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Antenna
The AM-FM antenna is integrated in
the liftgate spoiler and the liftgate
window defogger.
No maintenance or adjustments are
needed. Do not place loads on the
spoiler.
If the spoiler is replaced, be sure it
is replaced with the correct GM
parts for the best AM and FM
reception.Do not scratch the inside surface or
damage the lines in the glass. If the
inside surface is damaged, it could
interfere with radio reception.
If attaching a cell phone antenna to
the glass, attach it between the grid
lines.
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for OnStar, the SiriusXM
Satellite Radio Service System, and
GPS (Global Positioning System),
if the vehicle has these features.
Keep the antenna clear of
obstructions for clear reception.
If the vehicle has a sunroof, and it is
open, reception can also be
affected.
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
USB Port
Using the USB Port
The infotainment system can play
music by connecting an auxiliary
device to the USB port.
USB Support
The USB ports are on the center
stack, and use the USB 2.0
standard. There is also a USB port
in the storage area behind the radio.
There are also charging only USB

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 187
.To display album title, track title,
and artist information, the file
should be compatible with the
ID3 Tag V1 and V2 formats.
Using USB Storage Devices or
iPod/iPhone
. Use a USB or flash memory type
storage device. Do not connect
using a USB adaptor.
. Do not connect and reconnect
the USB device repeatedly in a
short time, as this may cause
static electricity and problems
using the device.
. Use a USB device with a metal
connecting terminal.
. Connection with i-Stick Type
USB storage devices may be
faulty due to vehicle vibration.
. Do not touch the USB
connecting terminal.
. Only USB storage devices
formatted in FAT16/32 or exFAT
file systems are recognized.
NTFS and other file systems are
not recognized. .
The time it takes to process files
will depend on the USB storage
device type and capacity, and
the type of files stored.
. Some USB storage device files
may not be compatible.
. Up to two USB devices and one
iPod can be played through a
USB hub. All devices may not be
supported, depending on the
performance of the USB hub.
If there is not enough power
supply, it may not operate
normally.
. Do not disconnect the USB
storage device while it is playing.
This may cause damage to the
product or affect the
performance of the USB device.
. Disconnect the USB storage
device when the ignition is
turned off. If the ignition is turned
on while the USB device is
connected, the USB device may
be damaged or may not operate
normally. .
USB storage devices can only
be connected for playing music,
viewing photo files,
or upgrading.
. Do not use the USB terminal to
charge USB accessory
equipment. The heat generated
may cause performance issues
or damage.
. Music files to which Digital Right
Management (DRM) is applied
cannot be played.
. USB storage device that has a
capacity limit of no more than
5,000 files, such as music,
photo, video, and 15 levels of
folder structure. Normal usage
cannot be guaranteed for a
storage device that exceeds this
limit. The iPod/iPhone can play
all music files that are
supported. The music file lists
will only display in alphabetical
order up to 5,000 files on the
screen.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 199
Switching a Call to the Cell Phone
(Private Mode)
To switch the call from the cell
phone to hands-free:1. Touch
0.
2. Touch
0again to switch back
to hands-free.
Turning the Microphone On
and Off
Touch
3to turn the microphone on
or off.
Calling by Redial
To call by using redial:
. Press
gon the steering wheel
controls to display the redial
guidance screen.
. Touch
5on the infotainment
display, or press
5on the center
stack.
Redialing is not possible when there
is no call history. Taking Calls
When a phone call comes through
the connected Bluetooth cell phone,
the audio system will be muted or
paused and the phone will ring with
the relevant information displayed.
Press
gon the steering wheel
controls, touch
5on the
infotainment display, or press
5on
the center stack.
To decline the call, press
con the
steering wheel controls or touch
Reject on the infotainment display.
Using the Contacts Menu
1. Touch contacts on the phone screen.
2. Touch
QorRto scroll through
the list.
3. Touch the phone book entry to call.
4. If there is more than one number associated with the
name, touch the number
to dial. Searching for Contacts Entries
1. Touch contacts on the phone screen.
2. Touch
9on the contacts
screen.
3. Use the keypad to input the name to search. For details,
see “Searching for a Name”
following.
4. Touch the phone book entry to call.
5. If there is more than one number associated with the
name, touch the number
to dial.
When the Bluetooth device and
infotainment system are
successfully paired, the phone book
will download. Some phones may
not download automatically. If this
happens, connect it again or
proceed with the phone book
download on the phone.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
204 Climate Controls
button is on and help to clear fog or
frost from the surface of the mirror.
SeeHeated Mirrors 053.
Caution
Do not try to clear frost or other
material from the inside of the
front windshield and rear window
with a razor blade or anything
else that is sharp. This may
damage the rear window
defogger grid and affect the
radio's ability to pick up stations
clearly. The repairs would not be
covered by the vehicle warranty.
LorM:If equipped, pressLorMto heat the driver or passenger seat.
See Heated and Ventilated Seats
0 13.
{orC:If equipped, press{orCto ventilate the driver or
passenger seat. See Heated and
Ventilated Front Seats 069. Remote Start Climate Control
Operation :
If equipped with remote
start, the climate control system
may run when the vehicle is started
remotely. The system will use the
defrost setting if it is cold outside or
turn on using the coldest settings if
it is hot outside. The rear defog may
come on during remote start based
on cold ambient conditions. The
rear defog indicator light does not
come on during a remote start.
If equipped, the heated seats will
turn on if it is cold outside or the
ventilated seats will turn on if it is
hot outside. The heated and
ventilated seat indicator lights may
not come on during a remote start.
If equipped, the heated steering
wheel will come on in a remote start
if it is cold outside. The heated
steering wheel indicator light may
not come on. See Vehicle
Personalization 0155, Remote
Vehicle Start 037, and Heated and
Ventilated Front Seats 069.
Sensor
The solar sensor, on top of the
instrument panel near the
windshield, monitors the solar heat.
The climate control system uses the
sensor information to adjust the
temperature, fan speed,
recirculation, and air delivery mode
for best comfort.
Do not cover the sensor; otherwise
the automatic climate control system
may not work properly.
Rear Climate Control
System
The rear climate control system is
on the rear of the center console
storage. The settings can be
adjusted by either the rear climate
control or the rear climate display
app on the front infotainment
display.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Climate Controls 207
Operation Tips
.Clear away any ice, snow,
or leaves from the air inlets at
the base of the windshield that
can block the flow of air into the
vehicle.
. Clear snow off the hood to
improve visibility and help
decrease moisture drawn into
the vehicle.
. Use of non-GM approved hood
deflectors can adversely affect
the performance of the system.
. Keep the path under all seats
clear of objects to help circulate
the air inside the vehicle more
effectively.
. If fogging reoccurs while in vent
or bi-level modes with mild
temperature throughout the
vehicle, turn on the air
conditioner to reduce windshield
fogging.
Maintenance
Passenger Compartment
Air Filter
The filter reduces dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
See Maintenance Schedule 0373.
See your dealer regarding
replacement of the filter.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation. During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.
The air conditioning system requires
periodic maintenance. See
Maintenance Schedule
0373.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
208 Driving and Operating
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . 209
Defensive Driving . . . . . . . . . . . . . 210
Drunk Driving . . . . . . . . . . . . . . . . . 210
Control of a Vehicle . . . . . . . . . . . 210
Braking . . . . . . . . . . . . . . . . . . . . . . . 210
Steering . . . . . . . . . . . . . . . . . . . . . . 211
Off-Road Recovery . . . . . . . . . . . 211
Loss of Control . . . . . . . . . . . . . . . 212
Off-Road Driving . . . . . . . . . . . . . 212
Driving on Wet Roads . . . . . . . . 217
Hill and Mountain Roads . . . . . 218
Winter Driving . . . . . . . . . . . . . . . . 218
If the Vehicle Is Stuck . . . . . . . . 220
Vehicle Load Limits . . . . . . . . . . . 220
Starting and Operating
New Vehicle Break-In . . . . . . . . . 224
Ignition Positions . . . . . . . . . . . . . 225
Starting the Engine . . . . . . . . . . . 226
Stop/Start System . . . . . . . . . . . . 227
Engine Heater . . . . . . . . . . . . . . . . 228
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . . 230
Shifting Into Park . . . . . . . . . . . . . 230 Shifting out of Park . . . . . . . . . . . 231
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 231
Extended Parking . . . . . . . . . . . . 231
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 232
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 233
Automatic Transmission
Automatic Transmission . . . . . . 233
Manual Mode . . . . . . . . . . . . . . . . . 235
Tow/Haul Mode . . . . . . . . . . . . . . . 236
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . . 237
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 237
Electric Parking Brake . . . . . . . . 238
Brake Assist . . . . . . . . . . . . . . . . . . 240
Hill Start Assist (HSA) . . . . . . . . 240
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 241
Driver Mode Control . . . . . . . . . . 242
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 246
Adaptive Cruise Control . . . . . . 248
Driver Assistance Systems
Driver Assistance Systems . . . 256
Assistance Systems for Parking or Backing . . . . . . . . . . 258
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . 261
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . 261
Forward Automatic Braking (FAB) . . . . . . . . . . . . . . . 263
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . 265
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 267
Lane Change Alert (LCA) . . . . . 267
Lane Departure Warning (LDW) . . . . . . . . . . . . . 269
Lane Keep Assist (LKA) . . . . . . 269

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
210 Driving and Operating
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts076.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you. .
Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
. Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 211
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Electric Power Steering
The vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
If the steering assist is used for an
extended period of time while the
vehicle is not moving, power assist
may be reduced.
If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.See your dealer if there is a
problem.
Curve Tips
.
Take curves at a reasonable
speed.
. Reduce speed before entering a
curve.
. Maintain a reasonable steady
speed through the curve.
. Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
. Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
. The Antilock Brake System
(ABS) allows steering while
braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator and then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
212 Driving and Operating
3. Turn the steering wheel to gostraight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
. Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
. Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions: .
Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
. Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Off-Road Driving
All-wheel-drive vehicles can be
used for off-road driving. Vehicles
without all-wheel drive and vehicles
not equipped with All Terrain (AT) or
On-Off Road (OOR) tires must not
be driven off-road except on a level,
solid surface. To contact the tire
manufacturer for more information
about the original equipment tires,
see the warranty manual.
Controlling the vehicle is the key to
successful off-road driving. One of
the best ways to control the vehicle
is to control the speed.
{Warning
When driving off-road, bouncing
and quick changes in direction
can easily throw you out of
position. This could cause you to
lose control and crash. You and
your passengers should always
wear seat belts.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Driving and Operating 217
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, and
exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. SeeMaintenance
Schedule 0373.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.
Allow extra following distance.
. Pass with caution.
. Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0326.
. Turn off cruise control.
. Activate All-Wheel Drive (AWD)
mode. See Driver Mode Control
0 242.