key access CHEVROLET TRAVERSE 2020 User Guide

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Keys, Doors, and Windows 35
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof, if equipped.
Power Windows
{Warning
Leaving children in a vehicle with
a Remote Keyless Entry (RKE)
transmitter is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the RKE transmitter
in the vehicle, and children or
others could be caught in the path
of a closing window. Do not leave
children in a vehicle with an RKE
transmitter.The power windows work when the
ignition is on, in ACC/ACCESSORY,
or when Retained Accessory Power
(RAP) is active. SeeRetained
Accessory Power (RAP) 0187.
Using the window switch, press to
open or pull to close the window.
The windows may be temporarily
disabled if they are used repeatedly
within a short time.
Window Lockout
This feature stops the rear
passenger window switches from
working:
. Press
2to engage the rear
window lockout feature. The
indicator light is on when
engaged.
. Press
2again to disengage.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
36 Keys, Doors, and Windows
Window Express Movement
All windows can be opened without
holding the window switch. Press
the switch down fully and quickly
release to express open the
window.
If equipped, pull the window switch
up fully and quickly release to
express close the window.
Briefly press or pull the window
switch in the same direction to stop
that window’s express movement.
Window Automatic Reversal
System
The express-close feature will
reverse window movement if it
comes in contact with an object.
Extreme cold or ice could cause the
window to auto-reverse. The
window will operate normally after
the object or condition is removed.
Automatic Reversal System
Override
{Warning
If automatic reversal system
override is active, the window will
not reverse automatically. You or
others could be injured and the
window could be damaged.
Before using automatic reversal
system override, make sure that
all people and obstructions are
clear of the window path.
When the engine is on, override the
automatic reversal system by pulling
and holding the window switch if
conditions prevent it from closing.
Programming the Power
Windows
Programming may be necessary if
the vehicle battery has been
disconnected or discharged. If the
window is unable to express-up,
program each express-close
window: 1. Close all doors.
2. Turn the ignition on or to ACC/
ACCESSORY.
3. Partially open the window to be programmed. Then close it and
continue to pull the switch
briefly after the window has
fully closed.
4. Open the window and continue to press the switch briefly after
the window has fully opened.
Remote Window Operation
If equipped, this feature allows all
the windows to be opened remotely.
If enabled in vehicle personalization,
press and hold
Kon the RKE
transmitter. See Vehicle
Personalization 0138.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Keys, Doors, and Windows 37
Sun Visors
Pull the sun visor down to block
glare. Detach the sun visor from the
center mount to pivot to the side
window and, if equipped, extend
along the rod.
Roof
Sunroof
If equipped, the ignition must be on
or in ACC/ACCESSORY,
or Retained Accessory Power (RAP)
must be active to operate the
sunroof. SeeIgnition Positions
0 182 and
Retained Accessory Power (RAP)
0 187.
1. Sunroof Switch (SLIDE)
2. Vent Switch (TILT)
Slide Switch
Express-Open/Express-Close :
Press and release
D(1) to
express-open the sunroof. The
sunshade will not open
automatically. Press and release
g(1) to express-close the
sunroof.
Open/Close (Manual Mode) : Fully
press
D(1) to open the sunroof.
The sunshade will not automatically
open with the sunroof. Release to
stop at the desired position. Fully
press
g(1) to close the sunroof.
Release to stop at the desired
position.
Tilt Switch
Vent Feature : Press
E(2) to vent
the sunroof. Press again and hold to
open the sunroof. Release to stop at
the desired position. The sunshade
will not open automatically. Press

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
46 Seats and Restraints
2. Start the vehicle with anotherkey or RKE transmitter. The
DIC should display the driver
number for the other RKE
transmitter. Turn the vehicle off
and remove the key or RKE
transmitter from the vehicle.
3. Start the vehicle with the initial key or RKE transmitter. The
DIC should display the driver
number of your RKE
transmitter.
Saving Memory Positions
Read these instructions completely
before saving memory positions.
To save preferred driving positions
1 and 2: 1. Turn the vehicle on or to ACC/ ACCESSORY.
A DIC welcome message may
indicate driver number 1 or 2.
2. Adjust all available memory features to the desired driving
position.
3. Press and release SET; a beep will sound. 4. Immediately press and hold the
1 or 2 memory button matching
the above DIC welcome
message until two beeps
sound.
If too much time passes
between releasing SET and
pressing 1, the memory
position will not be saved and
two beeps will not sound.
Repeat Steps 3 and 4.
1 or 2 corresponds to the driver
number. See “Identifying Driver
Number” previously in this
section.
5. Repeat Steps 1–4 for a second driver using 1 or 2.
To save the position for
Band
Seat Exit Memory features, repeat
Steps 1–4 using
B. This saves the
position for getting out of the
vehicle.
Save preferred memory feature
positions to both 1 and 2 if you are
the only driver. Manually Recalling Memory
Positions
Press and hold 1, 2, or
Bto recall
the previously saved memory
positions if you are driver 1 or 2
identified in the DIC welcome
message. RKE transmitters 3–8 will
not recall memory positions.
To stop Manual Memory recall
movement, release 1, 2, or
Bor
press any of the following controls:
. Power seat
. Memory SET
. Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel,
if equipped
Seat Entry Memory
The vehicle identifies the number of
the current driver ’s RKE transmitter
(1–8). See Remote Keyless Entry
(RKE) System Operation 08. If the
RKE transmitter is 1 or 2, and Seat
Entry Memory is enabled in vehicle
personalization, the positions saved
to the same memory button number

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
112 Instruments and Controls
charging when the vehicle is in RAP.
SeeRetained Accessory Power
(RAP) 0187.
{Warning
Remove all objects from the
charging pad before charging
your compatible smartphone.
Objects, such as coins, keys,
rings, paper clips, or cards,
between the smartphone and
charging pad will become very
hot. On the rare occasion that the
charging system does not detect
an object, and the object gets
wedged between the smartphone
and charger, remove the
smartphone and allow the object
to cool before removing it from
the charging pad, to prevent
burns.
The operating temperature is −20 °C
(−4 °F) to 60 °C (140 °F) for the
charging system and 0 °C (32 °F) to
35 °C (95 °F) for the smartphone.
To charge a compatible smartphone:
1. Remove all objects from the charging pad. The system may
not charge if there are any
objects between the
smartphone and charging pad.
2. Place the smartphone face up on the charging pad.
To maximize the charge rate,
ensure the smartphone is fully
seated and centered in the
holder with nothing under it.
A thick smartphone case may
prevent the wireless charger
from working, or may reduce the charging performance. See
your dealer for additional
information.
3. The
$will display on theVon
the infotainment display. This
indicates that the smartphone
is properly positioned and
charging.
The smartphone may become
warm during charging. This is
normal. In warmer
temperatures, the speed of
charging may be reduced.
If
$does not appear on the
infotainment display:
1. Remove the smartphone from the pad and wait
three seconds.
2. Turn the smartphone 180 degrees before placing/
aligning the smartphone on the
pad again.
Software Acknowledgements
Certain Wireless Charging Module
product from LG Electronics, Inc.
("LGE") contains the open source

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
142 Instruments and Controls
SeeHeated and Ventilated Front
Seats 048 and
Remote Vehicle Start 016.
If equipped with Auto Heated
Steering Wheel, this feature will turn
on when the Remote Start Auto
Heated Seats turn on.
Touch Off or On.
Remote Window Operation
If equipped, this feature enables
remote operation of the windows
with the RKE transmitter. See
Remote Keyless Entry (RKE)
System Operation 08.
Touch Off or On.
Passive Door Unlock
This setting specifies which doors
unlock when using the button on the
driver door handle to unlock the
vehicle.
Touch Off, All Doors or Driver
Door Only. Passive Door Lock
This setting specifies if the vehicle
will automatically lock, or lock and
provide an alert after all the doors
are closed, and you walk away from
the vehicle with the RKE transmitter.
See
Remote Keyless Entry (RKE)
System Operation 08.
Touch Off, On with Horn
Chirp, or On.
Remote Left in Vehicle Alert
This feature sounds an alert when
the RKE transmitter is left in the
vehicle. This menu also enables
Remote No Longer in Vehicle Alert.
Touch Off or On.
Seating Position
Touch and the following may
display:
. Seat Entry Memory
. Seat Exit Memory
Seat Entry Memory
This feature automatically recalls
the previously stored 1 or 2 button
positions when the ignition is changed from off to on or ACC/
ACCESSORY. See
Memory Seats
0 45.
Touch Off or On.
Seat Exit Memory
This feature automatically recalls
the previously stored exit button
positions when the ignition is
changed from on or ACC/
ACCESSORY to off if the driver
door is open or opened. See
Memory Seats 045.
Touch Off or On.
Teen Driver
See “Teen Driver” under“Settings”
in the infotainment manual.
Valet Mode
This will lock the infotainment
system and steering wheel controls.
It may also limit access to vehicle
storage locations, if equipped.
To enable valet mode:
1. Enter a four-digit code on the keypad.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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154 Lighting
Lighting Features
Entry Lighting
Some exterior lamps and most of
the interior lights turn on briefly at
night, or in areas of limited lighting
when
Kis pressed on the Remote
Keyless Entry (RKE) transmitter.
See Remote Keyless Entry (RKE)
System Operation 08. When the
driver door is opened, all control
lights, Driver Information Center
(DIC) lights, and door pocket lights
turn on. After about 30 seconds the
exterior lamps turn off, then the
remaining interior lights dim to off.
Entry lighting can be disabled
manually by turning the ignition on
or to ACC/ACCESSORY, or by
pressing
Qon the RKE transmitter.
This feature can be changed. See
“Vehicle Locator Lights” under
Vehicle Personalization 0138.
Exit Lighting
Some exterior lamps and interior
lights come on at night, or in areas
with limited lighting, when the driver
door is opened after the ignition is
turned off. The dome lamp comes
on after the ignition is turned off.
The exterior lamps and dome lamp
remain on for a set amount of time,
then automatically turn off.
The exterior lamps turn off
immediately by turning the exterior
lamp control off.
This feature can be changed. See
Vehicle Personalization 0138.
Battery Load
Management
The vehicle has Electric Power
Management (EPM) that estimates
the battery's temperature and state
of charge. It then adjusts the voltage
for best performance and extended
life of the battery.
When the battery's state of charge
is low, the voltage is raised slightly
to quickly bring the charge back up. When the state of charge is high,
the voltage is lowered slightly to
prevent overcharging. If the vehicle
has a voltmeter gauge or a voltage
display on the Driver Information
Center (DIC), you may see the
voltage move up or down. This is
normal. If there is a problem, an
alert will be displayed.
The battery can be discharged at
idle if the electrical loads are very
high. This is true for all vehicles.
This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all of the
power needed for very high
electrical loads.
A high electrical load occurs when
several of the following are on, such
as: headlamps, high beams, rear
window defogger, climate control fan
at high speed, heated seats, engine
cooling fans, trailer loads, and loads
plugged into accessory power
outlets.
EPM works to prevent excessive
discharge of the battery. It does this
by balancing the generator's output
and the vehicle's electrical needs.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Driving and Operating 183
The Remote Keyless Entry (RKE)
transmitter must be in the vehicle for
the system to operate. If the
pushbutton start is not working, the
vehicle may be near a strong radio
antenna signal causing interference
to the Keyless Access system. See
Remote Keyless Entry (RKE)
System Operation08.
To shift out of P (Park), the ignition
must be on or in service mode and
the brake pedal must be applied.
Stopping the Engine/OFF (No
Indicator Lights) : When the
vehicle is stopped, press ENGINE
START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) 0187.
If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and display the
message SHIFT TO PARK in the Driver Information Center (DIC).
When the vehicle is shifted into
P (Park), the ignition will turn off.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop, shift to P (Park), and turn the
ignition off. The shift lever must
be in P (Park) to turn the
ignition off. 4. Set the parking brake. See
Electric Parking Brake 0196.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold ENGINE START/
STOP for longer than two seconds,
or press twice in five seconds.
ACC/ACCESSORY (Amber
Indicator Light) : This mode allows
some electrical accessories to be
used when the engine is off.
With the ignition off, pressing the
button one time without the brake
pedal applied will place the ignition
system in ACC/ACCESSORY.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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184 Driving and Operating
The ignition will switch from ACC/
ACCESSORY to OFF after
five minutes to prevent battery
rundown.
ON/RUN/START (Green Indicator
Light) :This mode is for driving and
starting. With the ignition off, and
the brake pedal applied, pressing
the button once will place the
ignition system in ON/RUN/START.
Once engine cranking begins,
release the button. Engine cranking
will continue until the engine starts.
See Starting the Engine 0184. The
ignition will then remain in ON/RUN.
Service Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. With the vehicle off, and
the brake pedal not applied,
pressing and holding ENGINE
START/STOP for more than
five seconds will place the vehicle in
Service Mode. The instruments and
audio systems will operate as they
do in ON/RUN, but the vehicle will not be able to be driven. The engine
will not start in Service Mode. Press
the button again to turn the
vehicle off.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
(Continued)
Caution (Continued)
covered by the vehicle warranty.
SeeAdd-On Electrical Equipment
0 246.
Starting Procedure
1. With the Keyless Access
system, the RKE transmitter
must be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied. When the
engine begins cranking, let go
of the button.
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
battery is low, the Driver
Information Center (DIC) will
display a message.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 249
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
electronic keys, may contain
perchlorate materials. Perchlorate
Material–special handling may
apply. See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty. Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 076.
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner ’s manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Publication Ordering Information
0 354.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle 075.