key access CHEVROLET TRAVERSE 2020 Owners Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
8 Keys, Doors, and Windows
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for all locks.
Remove the key by pressing the
button on the side of the RKE
transmitter near the bottom and pull
the key out. Never pull the key out
without pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
Periodically, clean with a brush or
a pick.
See your dealer if a new transmitter
is needed.
If locked out of the vehicle, see
Roadside Assistance Program
0349.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0359.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 355.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range: .
Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” later in this
section.
The RKE transmitter may work up to
60 m (197 ft) away from the vehicle.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 9
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System08.
With Remote Start and Power
Liftgate Shown
Q:Press to lock all doors. The turn
signal indicators may flash and/or
the horn may sound on the second
press to indicate locking. See
Vehicle Personalization 0138. If the
driver door is open when
Qis
pressed, and Open Door
Anti-Lockout is enabled through
vehicle personalization, all doors will
lock and then the driver door will immediately unlock. See
Vehicle
Personalization 0138. If a
passenger door is open when
Qis
pressed, all doors lock.
Pressing
Qmay also arm the
theft-deterrent system. See Vehicle
Alarm System 029.
K:Press to unlock the driver door.
Press unlock again within
five seconds to unlock all doors.
The RKE transmitter can be
programmed to unlock all doors on
the first button press. See Vehicle
Personalization 0138. The turn
signal indicators may flash to
indicate unlocking has occurred.
See Vehicle Personalization 0138.
Pressing
Kmay also disarm the
theft-deterrent system. See Vehicle
Alarm System 029.
For vehicles with the manual
liftgate, unlocking all doors will also
unlock the liftgate.
b: If equipped, press twice
quickly to open or close the liftgate.
Press again to stop the power
liftgate.
7: Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times. Press and hold
7for at
least three seconds to sound the
panic alarm. The horn sounds and
the turn signals flash for
30 seconds, or until
7is pressed
again or the vehicle is started.
/: If equipped, first press and
release
Qthen immediately press
and hold
/for at least
four seconds to start the engine
from outside the vehicle using the
RKE transmitter. See Remote
Vehicle Start 016.
Keyless Access Operation
The Keyless Access system allows
the doors to be locked and unlocked
and the liftgate to be accessed

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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10 Keys, Doors, and Windows
without removing the RKE
transmitter from a pocket, purse,
briefcase, etc. The RKE transmitter
should be within 1 m (3 ft) of the
liftgate or door being opened.
Keyless Access can be
programmed to unlock all doors on
the first lock/unlock press from the
driver door. Keyless Unlocking can
also be turned off. SeeVehicle
Personalization 0138.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
See Memory Seats 045.
Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within 1 m (3 ft) of
the driver door handle, pressing the
lock/unlock button on the driver door
handle will unlock the driver door.
If the lock/unlock button is pressed
again within five seconds, all
passenger doors will unlock.
Driver Shown, Passenger Similar
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
. It has been no more than
five seconds since the first lock/
unlock button press.
. Two lock/unlock button presses
were used to unlock all doors.
. Any vehicle door has opened
and all doors are now closed. Keyless Unlocking/Locking from
Passenger Doors
When the doors are locked and the
RKE transmitter is within 1 m (3 ft) of
the door handle, pressing the lock/
unlock button on that door handle
will unlock all doors. Pressing the
lock/unlock button will cause all
doors to lock if any of the following
occur:
.
The lock/unlock button was used
to unlock all doors.
. Any vehicle door has opened
and all doors are now closed.
Disable/Enable Keyless Unlocking
of Exterior Door Handles and
Liftgate
If equipped, keyless unlocking of the
exterior door handles and liftgate
can be disabled and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and
hold
QandKon the RKE
transmitter at the same time for
approximately three seconds. The
turn signal lamps will flash four
times quickly to indicate access is

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 11
disabled. Using any exterior handle
to unlock the doors or open the
liftgate will cause the turn signal
lamps to flash four times quickly,
indicating access is disabled.
If disabled, disarm the alarm system
before starting the vehicle.
Enabling Keyless Unlocking:
With the vehicle off, press and
hold
QandKon the RKE
transmitter at the same time for
approximately three seconds. The
turn signal lamps will flash twice
quickly to indicate access is
enabled.
Passive Locking
This vehicle will lock several
seconds after all doors are closed if
the vehicle is off and at least one
RKE transmitter has been removed
or none remain in the interior.
If other electronic devices interfere
with the RKE transmitter signal, the
vehicle may not detect the RKE
transmitter inside the vehicle.
If passive locking is enabled, the
doors may lock with the RKE transmitter inside the vehicle. Do
not leave the RKE transmitter in an
unattended vehicle.
To customize the doors to
automatically lock when exiting the
vehicle, see
“Remote Lock, Unlock,
Start” under Vehicle Personalization
0 138.
Temporary Disable of Passive
Locking
Temporarily disable passive locking
by pressing and holding
Kon the
interior door switch with a door open
for at least four seconds, or until
three chimes are heard. Passive
locking will then remain disabled
until
Qon the interior door is
pressed, or until the vehicle is
turned on.
Remote Left in Vehicle Alert
When the vehicle is turned off and
an RKE transmitter is left in the
vehicle, the horn will chirp three
times after all doors are closed. To
turn on or off, see Vehicle
Personalization 0138. Remote No Longer in Vehicle Alert
If the vehicle is on with a door open,
and then all doors are closed, the
vehicle will check for RKE
transmitter(s) inside. If an RKE
transmitter is not detected, the
Driver Information Center (DIC) will
display NO REMOTE DETECTED
and the horn will chirp three times.
This occurs only once each time the
vehicle is driven. See
Vehicle
Personalization 0138.
Keyless Liftgate Opening
Press the touch pad on the liftgate
handle to open the liftgate if the
RKE transmitter is within 1 m (3 ft).
Key Access
To access a vehicle with a weak
transmitter battery, see Door Locks
0 17.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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18 Keys, Doors, and Windows
.PressQorKon the Remote
Keyless Entry (RKE) transmitter.
See Remote Keyless Entry
(RKE) System Operation 08.
. Use the key in the driver door.
The key lock cylinder is covered
with a cap.
To lock or unlock the doors from the
inside:
. Press
QorKon the power door
lock switch.
. Push down on a door lock knob
to lock a door.
. Pull the door handle once to
unlock the door. Pull the handle
again to unlatch it. Keyless Access
If equipped, the RKE transmitter
must be within 1 m (3 ft) of the
liftgate or door being opened. Press
the button on the door handle to
open. See
“Keyless Access
Operation” inRemote Keyless Entry
(RKE) System Operation 08.
Driver Door Key Lock Cylinder
Access (In Case of Dead
Battery)
To access the driver door key lock
cylinder:
1. Pull the door handle (1) to the open position and hold it open
until cap removal is complete.
2. Insert the key into the slot (3) on the bottom of the cap (2)
and lift the key upward.
3. Move the cap (2) rearward and remove.
4. Use the key in the cylinder.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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20 Keys, Doors, and Windows
Power Door Locks
Q:Press to lock the doors.
K:Press to unlock the doors.
Delayed Locking
This feature delays the locking of
the doors until five seconds after all
doors are closed.
Delayed locking can only be turned
on when the Open Door
Anti-Lockout feature has been
turned off. When
Qis pressed on the power
door lock switch while the door is
open, a chime will sound three
times indicating delayed locking is
active.
The doors will lock automatically
five seconds after all doors are
closed. If a door is reopened before
that time, the five-second timer will
reset when all doors are closed
again.
Press
Qon the door lock switch
again or press
Qon the RKE
transmitter to lock the doors
immediately.
This feature can also be
programmed. See Vehicle
Personalization 0138.
Automatic Door Locks
The doors will lock automatically
when all doors are closed, the
ignition is on, and the vehicle is
shifted out of P (Park).
If a vehicle door is unlocked and
then opened and closed, the doors
will lock either when your foot is removed from the brake or the
vehicle speed becomes faster than
13 km/h (8 mph).
To unlock the doors:
.
Press
Kon a door.
. Shift the transmission into
P (Park).
Automatic door locking cannot be
disabled. Automatic door unlocking
can be programmed. See Vehicle
Personalization 0138.
Lockout Protection
If the vehicle is started or in ACC/
ACCESSORY and the power door
lock switch is pressed with the
driver door open, all the doors will
lock and only the driver door will
unlock.
If the vehicle is off and locking is
requested while a door is open,
when all doors are closed the
vehicle will check for RKE
transmitters inside. If an RKE
transmitter is detected and the
number of RKE transmitters inside

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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22 Keys, Doors, and Windows
Doors
Liftgate
{Warning
Exhaust gases can enter the
vehicle if it is driven with the
liftgate or trunk/hatch open,
or with any objects that pass
through the seal between the
body and the trunk/hatch or
liftgate. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle must be driven with
the liftgate or trunk/hatch open:. Close all of the windows.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air
and set the fan speed to the
highest setting. See
“Climate Control Systems”
in the Index.
. If the vehicle is equipped
with a power liftgate, disable
the power liftgate function.
See Engine Exhaust 0190.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
Manual Liftgate
To unlock the liftgate, pressK
on the power door lock switch or
press
Kon the Remote Keyless Entry (RKE) transmitter twice within
five seconds. See
Remote Keyless
Entry (RKE) System Operation 08.
To open the liftgate, press the touch
pad in the liftgate handle and lift up.
If equipped with Keyless Access,
the liftgate can be opened when
locked if the RKE transmitter is
within 1 m (3 ft) of the liftgate. See
Remote Keyless Entry (RKE)
System Operation 08.
Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This
will cause the liftgate to be
unlatched.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 27
The projected logo will only be
available for this RKE transmitter
after it has been out of range for at
least 20 seconds.
If an RKE transmitter is again
detected within approximately 2 m
(6 ft) of the liftgate, or another
hands-free operation has been
detected, the one-minute timer will
be reset.
The projected logo will not work
under these conditions:
.The vehicle battery is low.
. The transmission is not in
P (Park).
. Hands Free Liftgate Control is
set to off in vehicle
personalization. See Vehicle
Personalization 0138.
. Power liftgate is turned off.
. The vehicle remains parked for
72 hours or more, with no RKE
transmitter use or Keyless
Access operation. To re-enable,
press any button on the RKE
transmitter or open and close a
vehicle door. The projected logo will not work for
a single RKE transmitter when a
transmitter:
.
Has been left within
approximately 5 m (15 ft) of the
liftgate for several minutes.
. Has been left inside the vehicle
and all vehicle doors are closed.
. Has approached the area
outside of the liftgate five times
within 10 minutes.
Lens Cleaning
Clean the recessed lens with a soft,
dampened cloth.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 29
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm
system.
The indicator light, on the
instrument panel near the
windshield, indicates the status of
the system.
Off :Alarm system is disarmed. On Solid :
Vehicle is secured
during the delay to arm the system.
Fast Flash : Vehicle is unsecured.
A door, the hood, or the liftgate
is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Close the liftgate and the hood. Turn off the vehicle.
2. Lock the vehicle in one of three ways:
.Use the RKE transmitter.
. Use the Keyless Access
system.
. With a door open, press the
inside
Q.
3. After 30 seconds the alarm system will arm, and the
indicator light will begin to
slowly flash indicating the
alarm system is operating.
Pressing
Qon the RKE
transmitter a second time will bypass the 30-second delay
and immediately arm the alarm
system.
The vehicle alarm system will not
arm if the doors are locked with
the key.
If the driver door is opened without
first unlocking with the RKE
transmitter, the horn will chirp and
the lights will flash to indicate
pre-alarm. If the vehicle is not
started, or the door is not unlocked
by pressing
Kon the RKE
transmitter during the 10-second
pre-alarm, the alarm will be
activated.
The alarm will also be activated if a
passenger door, the liftgate, or the
hood is opened without first
disarming the system. When the
alarm is activated, the turn signals
flash and the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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30 Keys, Doors, and Windows
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
.Press
Kon the RKE transmitter.
. Unlock the vehicle using the
Keyless Access system.
. Start the vehicle.
To avoid setting off the alarm by
accident:
. Lock the vehicle after all
occupants have left the vehicle
and all doors are closed.
. Always unlock a door with the
RKE transmitter or use the
Keyless Access system.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed and the horn chirps
and the lights flash three times, the
alarm was activated while the alarm
system was armed. If the alarm system has been
activated, a message will appear on
the Driver Information Center (DIC).
Immobilizer
See
Radio Frequency Statement
0 355.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
The immobilization system is
disarmed when the ignition is turned
on or in ACC/ACCESSORY and a
valid Remote Keyless Entry (RKE)
transmitter is in the vehicle.
The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more RKE
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
RKE transmitter will start the
vehicle. If the transmitter is ever
damaged, you may not be able to
start your vehicle.
When trying to start the vehicle, the
security light may come on briefly
when the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off),
and the RKE transmitter appears to