change time CHEVROLET TRAVERSE 2020 Owner's Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Vehicle Care 255
Caution
Failure to use the recommended
engine oil or equivalent can result
in engine damage not covered by
the vehicle warranty.
Viscosity Grade
Use SAE 5W-30 viscosity grade
engine oil. Cold Temperature
Operation: In an area of extreme
cold, where the temperature falls
below −29 °C (−20 °F), an SAE
0W-30 oil may be used. An oil of
this viscosity grade will provide
easier cold starting for the engine at
extremely low temperatures.
When selecting an oil of the
appropriate viscosity grade, it is
recommended to select an oil of the
correct specification. See
“Specification” earlier in this section.
Engine Oil Additives/Engine
Oil Flushes
Do not add anything to the oil. The
recommended oils meeting the
dexos1 specification are all that is
needed for good performance and
engine protection.
Engine oil system flushes are not
recommended and could cause
engine damage not covered by the
vehicle warranty.
What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your
skin and nails with soap and water,
or a good hand cleaner. Wash or
properly dispose of clothing or rags
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
On some vehicles, when the system
has calculated that oil life has been
diminished, a CHANGE ENGINE
OIL SOON message comes on to
indicate that an oil change is
necessary. Change the oil as soon
as possible within the next 1 000 km
(600 mi). It is possible that, if driving

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
256 Vehicle Care
under the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. For vehicles without the
CHANGE ENGINE OIL SOON
message, an oil change is needed
when the OIL LIFE REMAINING
percentage is near 0%. Your dealer
has trained service people who will
perform this work and reset the
system. It is also important to check
the oil regularly over the course of
an oil drain interval and keep it at
the proper level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the nextengine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself. To
reset the engine oil life system:
1. Display the OIL LIFE REMAINING on the DIC. See
Driver Information Center (DIC)
0134.
2. Press and hold
Vfor several
seconds. The oil life will
change to 100%.
The oil life system can also be reset
as follows:
1. Display the OIL LIFE REMAINING on the DIC. See
Driver Information Center (DIC)
0134.
2. Fully press the accelerator pedal slowly three times within
five seconds.
3. Display the OIL LIFE REMAINING on the DIC. If the
display shows 100%, the
system is reset.
If the vehicle has a CHANGE
ENGINE OIL SOON message and it
comes back on when the vehicle is started and/or the OIL LIFE
REMAINING is near 0%, the engine
oil life system has not been reset.
Repeat the procedure.
Automatic Transmission
Fluid
It is not necessary to check the
transmission fluid level.
A transmission fluid leak is the only
reason for fluid loss. If a leak
occurs, take the vehicle to the
dealer and have it repaired as soon
as possible.
Change the fluid at the intervals
listed in
Maintenance Schedule
0 329, and be sure to use the
transmission fluid listed in
Recommended Fluids and
Lubricants 0338.
Caution
Use of the incorrect automatic
transmission fluid may damage
the vehicle, and the damage may
not be covered by the vehicle
(Continued)

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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264 Vehicle Care
Caution (Continued)
.When using concentrated
washer fluid, follow the
manufacturer instructions for
adding water.
. Fill the washer fluid tank
only three-quarters full when
it is very cold. This allows
for fluid expansion if
freezing occurs, which could
damage the tank if it is
completely full.
Brakes
Disc brake pads have built-in wear
indicators that make a high-pitched
warning sound when the brake pads
are worn and new pads are needed.
The sound can come and go or can
be heard all the time when the
vehicle is moving, except when
applying the brake pedal firmly.
{Warning
The brake wear warning sound
means that soon the brakes will
not work well. That could lead to
a crash. When the brake wear
warning sound is heard, have the
vehicle serviced.
Caution
Continuing to drive with worn-out
brake pads could result in costly
brake repair.
Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the proper sequence to torque
specifications. See
Capacities and
Specifications 0342.
Brake pads should be replaced as
complete sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts
with new, approved replacement
parts. If this is not done, the brakes
may not work properly. The braking
performance expected can change
in many other ways if the wrong
replacement brake parts are
installed or if parts are improperly
installed.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 297
.The tire has a puncture, cut,
or other damage that cannot
be repaired well because of
the size or location of the
damage.
Tire Rotation
Tires should be rotated every
12 000 km (7,500 mi). See
Maintenance Schedule0329.
Tires are rotated to achieve a
uniform wear for all tires. The
first rotation is the most
important.
Anytime unusual wear is
noticed, rotate the tires as soon
as possible, check for proper tire
inflation pressure, and check for
damaged tires or wheels. If the
unusual wear continues after the
rotation, check the wheel
alignment. See When It Is Time
for New Tires 0298 and
Wheel Replacement 0302.
Use this rotation pattern when
rotating the tires.
If the vehicle has a compact
spare tire, do not include it in the
tire rotation.
Adjust the front and rear tires to
the recommended inflation
pressure on the Tire and
Loading Information label after
the tires have been rotated. See
Tire Pressure 0290 and
Vehicle Load Limits 0178.
Reset the Tire Pressure Monitor
System. See Tire Pressure
Monitor Operation 0292. Check that all wheel nuts are
properly tightened. See
“Wheel
Nut Torque” underCapacities
and Specifications 0342.
{Warning
Rust or dirt on a wheel, or on
the parts to which it is
fastened, can make wheel
nuts become loose after time.
The wheel could come off and
cause a crash. When
changing a wheel, remove any
rust or dirt from places where
the wheel attaches to the
vehicle. In an emergency, a
cloth or a paper towel can be
used; however, use a scraper
or wire brush later to remove
all rust or dirt.
Lightly coat the inner diameter of
the wheel hub opening with
wheel bearing grease after a
wheel change or tire rotation to
prevent corrosion or rust

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Customer Information 349
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

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352 Customer Information
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel, rental
vehicle insurance, taxes, levies,
usage fees, excessive mileage,
or rental usage beyond the
completion of the repair are also
your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 355
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and withInnovation, Science and Economic
Development (ISED) Canada's
RSP-100 / ICES-GEN.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 361
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase.
Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

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362 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 355.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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364 OnStar
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/ libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”
WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR