seats CHEVROLET TRAVERSE 2020 Owners Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 39
Storage . . . . . . . . . . . . . . . . . . . . . . . 100
Instruments and Controls . . . . . . 105
Lighting . . . . . . . . . . . . . . . . . . . . . . . 147
Infotainment System . . . . . . . . . . 156
Climate Controls . . . . . . . . . . . . . . 157
Driving and Operating . . . . . . . . . 165
Vehicle Care . . . . . . . . . . . . . . . . . . 247
Service and Maintenance . . . . . 327
Technical Data . . . . . . . . . . . . . . . . 341
Customer Information . . . . . . . . . 345
Reporting Safety Defects . . . . . . 355
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 359
Connected Services . . . . . . . . . . . 367
Index . . . . . . . . . . . . . . . . . . . . 370

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
6 Introduction
1.Air Vents 0163.
2. Turn Signal Lever. See Turn
and Lane-Change Signals
0 151.
IntelliBeam
®System Button (If
Equipped). See Exterior Lamp
Controls 0147.
3. Instrument Cluster (Uplevel)
0115 or
Instrument Cluster (Base
Level) 0118.
Driver Information Center (DIC)
Display. See Driver Information
Center (DIC) 0134.
4. Windshield Wiper/Washer
0107.
Rear Window Wiper/Washer
0 108.
5. ENGINE START/STOP Button. See Ignition Positions 0182.
6. Hazard Warning Flashers
0151.
7. Light Sensor. See Automatic
Headlamp System 0150.
8. Infotainment 0156. 9.
Dual Automatic Climate Control
System 0157.
10. Heated and Ventilated Front
Seats 048 (If Equipped).
11. Power Outlets 0110.
12. Wireless Charging 0111 (If
Equipped).
13. USB Port. See the infotainment manual.
Auxiliary Jack. See the
infotainment manual.
14. Traction Control/Electronic
Stability Control 0198.
Driver Mode Control Knob. See
Driver Mode Control 0200 (If
Equipped).
Lane Keep Assist (LKA) 0227
(If Equipped).
15. Electric Parking Brake 0196.
16. Shift Lever. See Automatic
Transmission 0191.
Manual Mode 0193.
17. Steering Wheel Controls 0106.
18. Horn 0107. 19.
Steering Wheel Adjustment
0106 (Out of View).
20. Cruise Control 0203.
Adaptive Cruise Control 0205
(If Equipped).
Heated Steering Wheel 0106
(If Equipped).
Forward Collision Alert (FCA)
System 0219 (If Equipped).
21. Hood Release. See Hood
0 250.
22. Fog Lamps 0151 (If
Equipped).
23. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0125.
24. Exterior Lamp Controls 0147.
25. Instrument Panel Illumination
Control 0152.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
10 Keys, Doors, and Windows
without removing the RKE
transmitter from a pocket, purse,
briefcase, etc. The RKE transmitter
should be within 1 m (3 ft) of the
liftgate or door being opened.
Keyless Access can be
programmed to unlock all doors on
the first lock/unlock press from the
driver door. Keyless Unlocking can
also be turned off. SeeVehicle
Personalization 0138.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
See Memory Seats 045.
Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within 1 m (3 ft) of
the driver door handle, pressing the
lock/unlock button on the driver door
handle will unlock the driver door.
If the lock/unlock button is pressed
again within five seconds, all
passenger doors will unlock.
Driver Shown, Passenger Similar
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
. It has been no more than
five seconds since the first lock/
unlock button press.
. Two lock/unlock button presses
were used to unlock all doors.
. Any vehicle door has opened
and all doors are now closed. Keyless Unlocking/Locking from
Passenger Doors
When the doors are locked and the
RKE transmitter is within 1 m (3 ft) of
the door handle, pressing the lock/
unlock button on that door handle
will unlock all doors. Pressing the
lock/unlock button will cause all
doors to lock if any of the following
occur:
.
The lock/unlock button was used
to unlock all doors.
. Any vehicle door has opened
and all doors are now closed.
Disable/Enable Keyless Unlocking
of Exterior Door Handles and
Liftgate
If equipped, keyless unlocking of the
exterior door handles and liftgate
can be disabled and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and
hold
QandKon the RKE
transmitter at the same time for
approximately three seconds. The
turn signal lamps will flash four
times quickly to indicate access is

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
12 Keys, Doors, and Windows
programmed through your dealer.
The vehicle can be reprogrammed
so that lost or stolen transmitters no
longer work. Each vehicle can have
up to eight transmitters matched
to it.
Programming with Recognized
Transmitters
A new transmitter can be
programmed to the vehicle when
there are two recognized
transmitters.
To program, the vehicle must be off
and all of the transmitters, both
currently recognized and new, must
be with you.1. Remove the key by pressing the button on the side of the
RKE transmitter near the
bottom and pull the key out.
Never pull the key out without
pressing the button.
2. Remove the key lock cylinder cap on the driver door handle.
See Door Locks 017. Place
the two recognized transmitters
in the transmitter pocket. 3. Insert the vehicle key of the
transmitter into the key lock
cylinder on the driver door
handle and turn the key,
counterclockwise, to the unlock
position five times within
10 seconds.
The DIC displays READY FOR
REMOTE #3, 4, 5, ETC.
4. Place the new transmitter into
the transmitter pocket. The
transmitter pocket is inside the
center console storage area
between the driver and front
passenger seats, underneath
the liner. 5. Press ENGINE START/STOP.
When the transmitter is learned
the DIC display will show that it
is ready to program the next
transmitter.
6. Remove the transmitter from the transmitter pocket and
press the transmitter
KorQ
button.
To program additional
transmitters, repeat Steps 3–5.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
7. Put the key back into the transmitter.
8. Replace the key lock cylinder cap. See Door Locks 017.
Programming without Recognized
Transmitters
If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Keys, Doors, and Windows 13
procedure will take approximately
30 minutes to complete. The vehicle
must be off and all of the
transmitters you wish to program
must be with you.1. Remove the key by pressing the button on the side of the
RKE transmitter near the
bottom and pull the key out.
Never pull the key out without
pressing the button.
2. Remove the key lock cylinder cap on the driver door handle.
See Door Locks 017. Insert
the vehicle key of the
transmitter into the key lock
cylinder on the driver door
handle and turn the key,
counterclockwise, to the unlock
position five times within
10 seconds.
The DIC displays REMOTE
LEARN PENDING,
PLEASE WAIT. 3. Wait for 10 minutes until the
DIC displays PRESS ENGINE
START BUTTON TO LEARN
and then press ENGINE
START/STOP.
The DIC will again display
REMOTE LEARN PENDING,
PLEASE WAIT.
4. Repeat Step 2 two additional times. After the third time all
previously known transmitters
will no longer work with the
vehicle. Remaining transmitters
can be relearned during the
next steps.
The DIC display should now
show READY FOR REMOTE
# 1.
5. Place the new transmitter intothe transmitter pocket. The
transmitter pocket is inside the
center console storage area
between the driver and front
passenger seats, underneath
the liner.
6. Press ENGINE START/STOP. When the transmitter is learned
the DIC display will show that it
is ready to program the next
transmitter.
7. Remove the transmitter from the transmitter pocket and
press the transmitter
KorQ
button.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
16 Keys, Doors, and Windows
Remote Vehicle Start
If equipped, this feature allows the
engine to be started from outside of
the vehicle.
/:This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear defog may
come on during a remote start
based on cold ambient conditions.
The rear fog indicator light does not
come on during a remote start.
If the vehicle has auto heated or
ventilated seats, they may come on
during a remote start. See Heated
and Ventilated Front Seats 048.
If equipped with a remote start
heated steering wheel, it may come
on during a remote start when it is
cold outside, if enabled. See Heated
Steering Wheel 0106 and
Vehicle Personalization 0138.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws may require a person using remote
start to have the vehicle in view.
Check local regulations for any
requirements.
Do not use the remote start feature
if the vehicle is low on fuel. The
vehicle could run out of fuel.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System
08.
Starting the Engine Using Remote
Start
1. Press and release
Qon the
RKE transmitter.
2. Immediately press and hold
/
for at least four seconds or until
the turn signal lamps flash. The
turn signal lamps flashing
confirms the request to remote
start the vehicle has been
received.
During the remote start the
doors will be locked and the
parking lamps will remain on as
long as the engine is running. The engine will shut off after
15 minutes unless a time
extension is done or the
vehicle is started.
3. With the RKE transmitter in the vehicle, press the brake pedal
and start the vehicle to drive.
Extending Engine Run Time
The engine run time can also be
extended by another 15 minutes,
if during the first 15 minutes
Steps 1 and 2 are repeated while
the engine is still running. An
extension can be requested
30 seconds after starting. This
provides a total of 30 minutes.
The remote start can only be
extended once.
When the remote start is extended,
the second 15-minute period is
added on to the first 15 minutes for
a total of 30 minutes.
A maximum of two remote starts,
or a remote start with an extension,
are allowed between ignition cycles.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
32 Keys, Doors, and Windows
automatic car wash. Push the mirror
outward to return it to the original
position.
Memory Mirrors
The vehicle may have memory
mirrors. SeeMemory Seats 045.
Lane Change Alert (LCA)
The vehicle may have LCA. See
Lane Change Alert (LCA) 0225.
Side Blind Zone Alert
The vehicle may have Side Blind
Zone Alert. See Side Blind Zone
Alert (SBZA) 0225.
Heated Mirrors
If equipped, the heated outside
mirrors turn on when the rear
window defogger is on and help to
clear fog or frost from the surface of
the mirrors.
K:This button is on the climate
control panel.
See “Rear Window Defogger” under
Dual Automatic Climate Control
System 0157.
Automatic Dimming
Mirror
The vehicle has an automatic
dimming outside mirror on the driver
side. The mirror will adjust for the
glare of headlamps behind you.
Reverse Tilt Mirrors
If equipped with memory seats, the
passenger and/or driver mirror tilts
to a preselected position when the
vehicle is in R (Reverse). This
allows the curb to be seen when
parallel parking.
The mirror(s) return to the original
position when:
.
The vehicle is shifted out of
R (Reverse), or remains in
R (Reverse) for about
30 seconds.
. The ignition is turned off.
. The vehicle is driven in
R (Reverse) above a set speed.
To turn this feature on or off, see
Vehicle Personalization 0138.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear
view of the area behind your
vehicle.
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Manual Rearview Mirror
If equipped, push the tab forward for
daytime use and pull it rearward for
nighttime use to avoid glare of the
headlamps from behind.
Automatic Dimming
Rearview Mirror
If equipped, automatic dimming
reduces the glare of headlamps
from behind. The dimming feature
comes on when the vehicle is
started.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Seats and Restraints 39
Seats and
Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . 40
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . 42
Power Seat Adjustment . . . . . . . . 42
Lumbar Adjustment . . . . . . . . . . . . 43
Reclining Seatbacks . . . . . . . . . . . 43
Memory Seats . . . . . . . . . . . . . . . . . 45
Heated and Ventilated FrontSeats . . . . . . . . . . . . . . . . . . . . . . . . . 48
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . 49
Heated Rear Seats . . . . . . . . . . . . 52
Third Row Seats . . . . . . . . . . . . . . . 53
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . 55
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 57
Lap-Shoulder Belt . . . . . . . . . . . . . 59
Seat Belt Use During Pregnancy . . . . . . . . . . . . . . . . . . . . 62
Seat Belt Extender . . . . . . . . . . . . . 63
Safety System Check . . . . . . . . . . 63 Seat Belt Care . . . . . . . . . . . . . . . . . 63
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . 64
Airbag System
Airbag System . . . . . . . . . . . . . . . . . 65
Where Are the Airbags? . . . . . . . 67
When Should an AirbagInflate? . . . . . . . . . . . . . . . . . . . . . . . 68
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . 69
How Does an Airbag Restrain? . . . . . . . . . . . . . . . . . . . . . 69
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . 70
Passenger Sensing System . . . 71
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . 75
Adding Equipment to the Airbag-Equipped Vehicle . . . . . 76
Airbag System Check . . . . . . . . . . 77
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . 77
Child Restraints
Older Children . . . . . . . . . . . . . . . . . 77
Infants and Young Children . . . . 79
Child Restraint Systems . . . . . . . 81
Where to Put the Restraint . . . . . 83
Lower Anchors and Tethers forChildren (LATCH System) . . . . 84 Replacing LATCH System Parts
After a Crash . . . . . . . . . . . . . . . . . 94
Securing Child Restraints (With the Seat Belt in the
Rear Seat) . . . . . . . . . . . . . . . . . . . 94
Securing Child Restraints (With the Seat Belt in the
Front Seat) . . . . . . . . . . . . . . . . . . . 96

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
40 Seats and Restraints
Head Restraints
Front Seats
{Warning
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/
spinal injury in a crash. Do not
drive until the head restraints for
all occupants are installed and
adjusted properly.
The vehicle's front seats have
adjustable head restraints in the
outboard seating positions.
Adjust the head restraint so that the
top of the restraint is at the same
height as the top of the occupant's
head. This position reduces the
chance of a neck injury in a crash.
The height of the head restraint can
be adjusted.To raise or lower the head restraint,
press the button located on the side
of the head restraint, and pull up or
push the head restraint down, and
release the button. Pull and push on
the head restraint after the button is
released to make sure that it is
locked in place.
The front seat outboard head
restraints are not removable.
Rear Seats
Second Row Seats
The vehicle’s second row seats
have adjustable head restraints in
the outboard seating positions.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Seats and Restraints 41
The height of the head restraint can
be adjusted. Pull the head restraint
up to raise it. Try to move the head
restraint to make sure that it is
locked in place.
To lower the head restraint, press
the button, located on the top of the
seatback, and push the head
restraint down. Try to move the
head restraint after the button is
released to make sure that it is
locked in place.
Always adjust the head restraint so
that the top of the restraint is at the
same height as the top of the
occupant's head.If you are installing a child restraint
in the rear seat, see
“Securing a
Child Restraint Designed for the
LATCH System” underLower
Anchors and Tethers for Children
(LATCH System) 084.
Third Row Seats
The vehicle’s third row seats have
head restraints in the outboard
seating positions that cannot be
adjusted up or down.
The third row outboard head
restraints are not removable.
The third row outboard head
restraints are designed to be folded.
The head restraint can be folded to
allow for better visibility when the
rear seat is unoccupied.
When folding the seatback down,
the head restraint will automatically
fold out of the way as the seat is
folded down.
Return the lowered head restraint to
the upright position until it locks into
place. Push and pull on the head
restraint to make sure it is locked. When an occupant is in the seat,
always return the head restraint to
the upright position. Pull the head
restraint up and push it rearward
until it locks into place. Push and
pull on the head restraint to make
sure that it is locked.