Maintenance schedule CHEVROLET TRAVERSE 2021 Owner's Guide
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2021, Model line: TRAVERSE, Model: CHEVROLET TRAVERSE 2021Pages: 369, PDF Size: 8.12 MB
Page 341 of 369

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
340 Customer Information
The Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by the
Vehicle Identification Number (VIN).
Customer Assistance Offices
Chevrolet encourages customers to call the
toll-free number for assistance. However, if a
customer wishes to write or e-mail
Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone Devices
(TTYs))
Roadside Assistance: 1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use
Text Telephones (TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in the U.S.
can communicate with Chevrolet by dialing:
1-800-833-2438. TTY users in Canada can dial
1-800-263-3830.
Online Owner Center
The Chevrolet Owner Center (U.S.)
my.chevrolet.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
I: View service records from your
dealership and add your own.
D: Select a preferred dealer and view
locations, maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0334.
Page 346 of 369

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Customer Information 345
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0341.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle Choose a reputable repair facility that uses
quality replacement parts. See
“Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 059.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Page 363 of 369

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
362 Index
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 285
LampsCourtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Daytime Running (DRL) . . . . . . . . . . . . . . . . 124
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 122
Exterior Lighting Battery Saver . . . . . . . . 128
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Malfunction Indicator (CheckEngine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Lane Change Alert (LCA) . . . . . . . . . . . . . . . . . 237
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . . . . 239
Lane Keep Assist Light . . . . . . . . . . . . . . . . . . . 107
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . 50
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 80
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Illumination Control . . . . . . . . . . . . . . . . . . . 126
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274 Lights
Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . 103
Antilock Brake System (ABS)
Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Brake System Warning . . . . . . . . . . . . . . . . 106
Charging System . . . . . . . . . . . . . . . . . . . . . . 104
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Electric Parking Brake . . . . . . . . . . . . . . . . . . 106
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . 109
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Front Fog Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 111
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . 110
High/Low Beam Changer . . . . . . . . . . . . . . 123
Lane Keep Assist . . . . . . . . . . . . . . . . . . . . . . . 107
Low Fuel Warning . . . . . . . . . . . . . . . . . . . . . 110
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . 102
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Service Electric Parking Brake . . . . . . . . . . 106
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . . . . . . . 108
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 107
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . . . . . . . . . . 108
Traction Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Locks
Automatic Door . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 17
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . . 17
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Low Fuel Warning Light . . . . . . . . . . . . . . . . . .110
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . . . . . . . . .72
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . . . .37 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Maintenance Schedule . . . . . . . . . . . . . . . . . . . 323 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Malfunction Indicator Lamp . . . . . . . . . . . . . . 104
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Map Data Updates . . . . . . . . . . . . . . . . . . . . . . . .154
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Media Avoiding Untrusted Devices . . . . . . . . . . . . 138