ESP CHEVROLET TRAX 2015 1.G Warranty Guide

Black plate (8,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
8 New Vehicle Limited Warranty
Tire Coverage
The tires supplied with your vehicle
are covered by General Motors
against defects in material or
workmanship under the Base
Warranty Coverage. Wear-out is not
considered a defect, and it may
occur before the vehicle warranty
expires. In this case, the owner
is responsible to purchase
replacement tires, or seek coverage
solely from the tire manufacturer.
For vehicles within the Base
Warranty Coverage, defective tires
will be replaced on a prorated
adjustment basis according to the
following mileage-based schedule:Kilometres Replacement Percentage Covered by GM
0-20 000 100%
20 001-60 000 Sliding scale starting at 67% at 20 001,
proportionately falling (1.175%/1 000 kilometres) to 20% at 60 000 kilometres.
60 001-80 000 20% (Buick and Cadillac Only)
60 001+ 0% (Chevrolet and GMC Only)
80 001+ 0% (Buick and Cadillac Only)
Examples: Kilometres Coverage10 000 100%
20 000 100%
20 001 67%
30 000 55.25%
40 000 43.5%
50 000 31.75%
60 000 20%
80 000 20% Buick and Cadillac (0% Chevrolet and GMC)

Black plate (17,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
New Vehicle Limited Warranty 17
General Motors of Canada
Limited shall not be liable for
incidental or consequential
damages resulting from breach
of this written warranty or any
implied warranty or condition.*
* Some provinces do not allow
limitations on how long an implied
warranty will last or the exclusion
or limitation of incidental or
consequential damages, so the
above limitations or exclusions may
not apply to you.
Volt-Specific Warranty
For vehicles sold in Canada, in
addition to the Base Warranty
Coverage described in the GM
Canadian Limited Warranty and
Owner Assistance booklet, General
Motors of Canada Limited will
warrant certain Voltec
®components
for Chevrolet Volt (hereafter
referred to as Voltec) for 8 years or
160,000 kilometers (100,000 miles),
whichever comes first, from the
original in-service date of thevehicle, against warrantable repairs
to the specific Voltec components of
the vehicle.
This warranty is for Chevrolet Volt
vehicles registered and normally
operated in the United States or
Canada, respectively. In addition to
the initial owner of the vehicle, the
coverage described in this Voltec
warranty is transferable at no
cost to any subsequent person(s)
who assumes ownership of the
vehicle within the above-described
8 years or 160 000 kilometers
(100,000 miles) term. No
deductibles are associated with
this Voltec warranty.
This Voltec component warranty is
in addition to the express conditions
and warranties described previously.
The coverage and benefits
described under“New Vehicle
Limited Warranty”are not extended
or altered because of this special
Voltec Component Warranty.For Chevrolet Volt owners requiring
more comprehensive coverage than
that provided under this Voltec
warranty, a GM Protection Plan may
be available. See your Chevrolet
dealer for more details.
What Is Covered
This Voltec warranty covers repairs
to correct any Voltec component
defect related to materials or
workmanship occurring during the
8 year or 160 000 kilometers
(100,000 miles) term for the
following:
Towing
During the 8 year or
160 000 kilometers (100,000 miles)
Voltec warranty period, towing is
covered to the nearest Chevrolet
servicing dealer if your vehicle
cannot be driven because of a
warranted Voltec specific defect.
Contact the GM Roadside
Assistance Center for towing. Refer
to the owner manual for details.

Black plate (19,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
New Vehicle Limited Warranty 19
Maintenance
As the vehicle owner, you are
responsible for the performance of
the scheduled maintenance listed in
your owner manual. Maintenance
intervals, checks, inspections, and
recommended fluids and lubricants
as prescribed in the owner manual
are necessary to keep your vehicle
in good working condition. Any
damage caused by owner/lessee
failure to follow scheduled
maintenance may not be covered by
warranty. Scheduled maintenance
includes such items as:
.Brake Pads/Linings
.Coolants and Fluids
.Filters
Buick LaCrosse eAssist®,
Buick Regal eAssist®,
Chevrolet Impala eAssist®and
Chevrolet Malibu Eco with
eAssist
®Coverage
For vehicles sold in Canada, in
addition to the Base Warranty
Coverage described in the GM
Canadian Limited Warranty and
Owner Assistance booklet, General
Motors of Canada Limited will
warrant certain eAssist components
for each LaCrosse eAssist, Regal
eAssist, Impala eAssist, and Malibu
Eco with eAssist for 8 years or
160 000 kilometers (100,000 miles),
whichever comes first, from the
original in-service date of the
vehicle, against warrantable repairs
to the specific eAssist components
of the vehicle.This warranty is for eAssist vehicles
registered and normally operated
in the United States or Canada,
respectively. In addition to the initial
owner of the vehicle, the coverage
described in this eAssist warranty
is transferable at no cost to any
subsequent person(s) who assumes
ownership of the vehicle within the
above-described 8 years or
160 000 kilometers (100,000 miles)
term. No deductibles are associated
with this eAssist warranty.
This eAssist component warranty is
in addition to the express conditions
and warranties described previously.
The coverage and benefits
described under“New Vehicle
Limited Warranty”are not extended
or altered because of this special
eAssist Component Warranty.

Black plate (20,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
20 New Vehicle Limited Warranty
For eAssist owners requiring more
comprehensive coverage than that
provided under this eAssist
warranty, a GM Protection Plan may
be available. See your Buick or
Chevrolet dealer for more details.
eAssist Components
The energy storage control module
and components including eAssist
battery, eAssist battery disconnect,
powerpack assembly, and the
eAssist battery cooling fan.
Starter Generator Unit
The starter generator unit, starter
generator cooling pump, and the
high voltage 3-phase/12 volt cable
assembly.Other eAssist Components
Auxiliary transmission pump
What Is Not Covered
In addition to the“What is Not
Covered”section previously, this
eAssist warranty does not cover the
following items:
Wear Items
Wear items, such as brake linings,
are not covered in this eAssist
warrantyMaintenance
As the vehicle owner, you are
responsible for the performance of
the scheduled maintenance listed in
your owner manual. Maintenance
intervals, checks, inspections, and
recommended fluids and lubricants
as prescribed in the owner manual
are necessary to keep your vehicle
in good working condition. Any
damage caused by owner/lessee
failure to follow scheduled
maintenance may not be covered by
warranty. Scheduled maintenance
includes such items as:
.Brake Pads/Linings
.Coolants and Fluids
.Filters

Black plate (26,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
26 Things to Know About the New Vehicle Limited Warranty
Recreation Vehicle and Special
Body Alterations
Installations or alterations to the
original equipment vehicle (or
chassis) as manufactured and
assembled by General Motors
are not covered by this warranty.
The body company, assembler,
or equipment installer, is solely
responsible for warranties on the
body or equipment and any
alterations to any of the parts,
components, systems,
or assemblies installed by GM.
Examples include, but are not
limited to, special body installation
or conversion (such as recreational
vehicles), the installation of any
non-GM part, cutting, welding or the
disconnecting of original equipment
vehicle or chassis parts and
components, extension of thewheelbase, suspension and
driveline modifications and axle
additions.
Pre-Delivery Service
Defects in or damage to the
mechanical, electrical, sheet metal,
paint, trim and other components
of your vehicle may occur at the
factory or while it is being
transported to the dealership.
Normally, any defect or damage
occurring during assembly is
detected and corrected at the
factory during the inspection
process. In addition, dealerships are
obligated to inspect each vehicle
before delivery. They repair any
uncorrected factory defects and any
transit damage detected before the
vehicle is delivered to you.Any defects still present at the time
the vehicle is delivered to you are
covered by the warranty. If you find
any such defects when you take
delivery, please advise your dealer
without delay. For further details
concerning any repairs which the
dealership may have made prior to
your taking delivery of your vehicle,
please ask your dealership.
Production Changes
General Motors of Canada Limited
and its dealers reserve the right to
make changes in vehicles built and/
or sold by them at any time without
incurring any obligation to make the
same or similar changes on vehicles
previously built and/or sold by them.

Black plate (33,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
Things to Know About the Emission Control Systems Warranty 33
Replacement Parts
The emission control systems of
your vehicle, were designed, built
and tested using genuine GM parts†
and the vehicle is certified as being
in conformity with the Emission
Regulations under the Canadian
Environmental Protection Act.
Accordingly, it is recommended
that any replacement parts used
for maintenance or for the repair
of emission control systems be
new, genuine GM parts.
The warranty obligations are not
dependent upon the use of any
particular brand of replacement
parts. The owner may elect to use
non-genuine GM parts for
replacement purposes. Use of
replacement parts which are not
of equivalent quality may impair
the effectiveness of emission
control systems.If other than new, genuine GM parts
are used for maintenance
replacements or for the repair of
components affecting emission
control, the owner should assure
himself/herself that such parts are
warranted by their manufacturer to
be equivalent to genuine General
Motors parts in performance and
durability.
Warranty repairs must be performed
by an authorized General Motors
dealer except in an emergency
situation when a genuine GM part or
an authorized General Motors
dealer is not reasonably available to
the vehicle owner. You are
responsible for presenting your
vehicle to a GM dealer selling your
vehicle line as soon as a problem
exists.† “GENUINE GM PARTS,”when
used in connection with GM
vehicles means parts manufactured
by or for GM, designed for use on
GM vehicles and distributed by any
division or subsidiary of General
Motors LLC.
Maintenance and Repairs
Warranty repairs must be performed
by an authorized dealer except in a
situation where the vehicle owner is
significantly inconvenienced and a
warranted part or a warranty station
is not reasonably available to the
vehicle owner.

Black plate (35,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
Customer Satisfaction Procedure 35
Your satisfaction and goodwill are
important to your dealership and to
General Motors. Normally, any
questions or concerns with the sales
transaction or the operation of your
vehicle will be resolved by your
dealership's Sales or Service
Departments. Sometimes, however,
despite the best intentions of all
concerned, misunderstandings can
occur. If your concern has not been
resolved to your satisfaction, the
following steps should be taken:
STEP ONE: Discuss your
concern with a member of dealer
management.Normally, concerns
can be resolved at that level. If the
concern has already been reviewed
with the Sales, Service, or Parts
Manager, contactthe owner of the
dealership or the General
Manager.STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved at the dealership without
further help, contactthe Customer
Care Centrein Oshawa by
calling 1-800-263-3777 (English),
1-800-263-7854 (French) 7:30 a.m.
to 11:30 p.m. Eastern Standard
Time. (For Customer Assistance
Offices in the U.S. contact the listed
General Motors Division Customer
Assistance Office.)
For prompt assistance, please have
the following information available
to give to the Customer Care
Ambassador:
.Your name, address, home and
business telephone number.
.Vehicle Identification Number
(This is available from the
vehicle registration or title, or the
plate above the left top of the
instrument panel and visible
through the windshield.)
.Dealership name and location.
.Vehicle's delivery date and
present odometer reading.
.Nature of concern.
General Motors encourages
customers to call their toll-free
number for assistance. However,
if a customer wishes to write to
General Motors, the letter should
be addressed to General Motors
Customer Care Centre in Oshawa.
The address is listed under
“Customer Assistance Offices”.
When contacting General Motors,
please remember your concern
will likely be resolved in the
dealership, using the dealer's
facilities, equipment and personnel.
This is why we suggest you follow
Step One first if you have a
concern.