CHEVROLET TRAX 2015 1.G Warranty Guide

Black plate (1,1)Canadian Limited Warranty and Owner Assistance Information - 2014 - CRC -
11/7/12
IMPORTANT:This booklet contains important information about the warranty coverage on your new vehicle.
It also explainsCustomer Satisfaction and Owner Assistanceprocedures and GM's participation in the
Mediation/Arbitration Program.
Keep this booklet with your vehicle and make it available to a General Motors dealer if warranty work is needed.
Be sure to keep it with your vehicle when you sell it so future owners will have the information.
Owner's Name:
Street Address:
City& Province:
Vehicle Identification Number (VIN):
Date Vehicle First Delivered or Put In Use:
Odometer Reading on Date Vehicle First Delivered or Put In Use:

Black plate (2,1)Canadian Limited Warranty and Owner Assistance Information - 2014 - CRC -
11/7/12
Have you purchased the Genuine GM Protection Plan? The GM
Protection Plan may be purchased within specific time/mileage
limitations. Remember, if the service contract you are considering for
purchase does not have the GM Protection Plan emblem shown above
on it, then it is not the Genuine GM Protection Plan from GM.
©2012 General Motors. All rights reserved. Printed in the U.S.A. GENERAL MOTORS, GM, BUICK, CADILLAC,
CHEVROLET, GMC and the emblems are registered trademarks of General Motors LLC.
Part No. 22774306 A First Printing

Black plate (3,1)Canadian Limited Warranty and Owner Assistance Information - 2014 - CRC -
11/7/12
2014 Canadian Limited Warranty and
Owner Assistance Information
Important Message to
Owners.... . . . . . . . . . . . . . . . . . . . . . . 1
General Motors' Commitment
to You . . . . . . . . . . . . . . . . . . . . . . . . . 1
Owner Assistance . . . . . . . . . . . . . . . 1
GM Participation in the
Mediation/Arbitration
Program . . . . . . . . . . . . . . . . . . . . . . . 1
The General Motors
Protection Plan . . . . . . . . . . . . . . . . 1
Owner Name/Address
Change . . . . . . . . . . . . . . . . . . . . . . . . 2
Warranty Coverage at a
Glance. . . . . . . . . . . . . . . . . . . . . . . . . 3
New Vehicle Limited Warranty. . .5
What Is Covered . . . . . . . . . . . . . . . . 5
What Is Not Covered . . . . . . . . . . 13
Volt-Specific Warranty . . . . . . . . . 17
What Is Covered . . . . . . . . . . . . . . . 17
Chevrolet Volt Coverage . . . . . . . 18
What Is Not Covered . . . . . . . . . . 18Buick LaCrosse eAssist®, Buick
Regal eAssist®, Chevrolet
Impala eAssist®and Chevrolet
Malibu Eco with eAssist®
Coverage . . . . . . . . . . . . . . . . . . . . 19
What Is Not Covered . . . . . . . . . . 20
Things to Know About the New
Vehicle Limited Warranty. . . . 21
Warranty Repairs—Component
Exchanges . . . . . . . . . . . . . . . . . . . 21
Maintenance and Warranty
Service Records . . . . . . . . . . . . . . 21
Warranty Repairs—Recycled
Materials . . . . . . . . . . . . . . . . . . . . . 21
Tire Service . . . . . . . . . . . . . . . . . . . . 22
After-Manufacture
“Rustproofing”. . . . . . . . . . . . . . . . 22
Paint, Trim and Appearance
Items . . . . . . . . . . . . . . . . . . . . . . . . . 22
Vehicle Operation and Care . . . 22
Maintenance Records . . . . . . . . . 23Chemical Paint Spotting . . . . . . . 23
Warranty Distance
Extensions . . . . . . . . . . . . . . . . . . . 23
Warranty Service—Canada . . . 24
Touring Owner
Service—Canada, the
United States and Mexico . . . . 24
Touring Owner
Service—Countries Other
than Canada, the United
States and Mexico . . . . . . . . . . . 24
Warranty Service—Canadian
Sold Vehicles Registered and
Operated Outside Canada . . . . 25
Original Equipment
Alterations . . . . . . . . . . . . . . . . . . . . 25
Recreation Vehicle and Special
Body Alterations . . . . . . . . . . . . . . 26
Pre-Delivery Service . . . . . . . . . . . 26
Production Changes . . . . . . . . . . . 26

Black plate (4,1)Canadian Limited Warranty and Owner Assistance Information - 2014 - CRC -
11/7/12
2014 Canadian Limited Warranty and
Owner Assistance Information
Emission Control Systems
Warranty. . . . . . . . . . . . . . . . . . . . . . 27
How to Determine the
Applicable Emission Control
System Warranty . . . . . . . . . . . . . 27
Emission Control Warranty . . . . . 27
Emission Performance . . . . . . . . . 28
Emission Warranty Parts List. . .29
What Is Not Covered . . . . . . . . . . 32
Things to Know About the
Emission Control Systems
Warranty. . . . . . . . . . . . . . . . . . . . . . 33
Replacement Parts . . . . . . . . . . . . 33
Maintenance and Repairs . . . . . . 33
Claims Procedure . . . . . . . . . . . . . . 34Customer Satisfaction
Procedure. . . . . . . . . . . . . . . . . . . . 35
Special Coverage Adjustment
Programs Beyond the Warranty
Period. . . . . . . . . . . . . . . . . . . . . . . . 37
Customer Assistance Offices. . .38
Customer Assistance for Text
Telephone (TTY) Users. . . . . . . 40
Roadside Assistance
Program. . . . . . . . . . . . . . . . . . . . . . 41
Courtesy Transportation
Program. . . . . . . . . . . . . . . . . . . . . . 42

Black plate (1,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
Important Message to Owners... 1
General Motors' Commitment
to You
We are committed to ensuring your
satisfaction with your new General
Motors vehicle.
Your General Motors dealer also
wants you to be completely satisfied
and invites you to return for all your
service needs, both during and after
the warranty period.
Owner Assistance
Should you ever encounter a
problem during or after the
warranty periods that is not
resolved, talk to a member of
dealer management. Under certain
circumstances, GM and/or GM
dealers may provide assistance
after the limited warranty period
has expired when the problem
results from a defect in material
or workmanship. These instanceswill be reviewed on a case-by-case
basis. If the problem persists, follow
the procedures outlined under
Customer Satisfaction Procedure on
page 35.
GM Participation in the
Mediation/Arbitration Program
Refer toCustomer Satisfaction
Procedure on page 35, for
information on the voluntary,
binding Mediation/Arbitration
Program in which GM participates.
The General Motors
Protection Plan
Many owners seek to enhance their
vehicle ownership by purchasing an
optional service contract. General
Motors offers its own GM Protection
Plan (GMPP), a service contract
which provides mechanical repair
protection, a rental/alternatetransportation allowance, and
the availability of GM Roadside
Assistance or a towing and road
service allowance. The GM
Protection Plan is available in
different levels of coverage, each
offering a variety of time/kilometre
options to suit your driving needs.
The GM Protection Plan is the only
optional service contract backed by
the worldwide resources of General
Motors. It can be the most valuable
option you choose for your vehicle.
See your GM Dealer for prices,
vehicle eligibility guidelines and
more details.

Black plate (2,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
2 Important Message to Owners...
Owner Name/Address Change
General Motors encourages all
owners to report, at their earliest
convenience, a change in name
or address by calling our
Customer Care Centre toll free at
1-800-263-3777 (English) or
1-800-263-7854 (French). If you are
a subsequent owner, please be sure
to advise us by calling the number
above. You may also visit the
General Motors dealer of your
choice to report a change in vehicle
ownership. The current owner name
and address is essential for General
Motors to provide timely notification
to owners of important information
related to their vehicles.
We thank you for choosing a
General Motors product.

Black plate (3,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
Warranty Coverage at a Glance 3
The warranty coverages on your vehicle are summarized below. Please read the warranty information that follows
for more complete details.
New Vehicle Limited Warranty for the Chevrolet and GMC Vehicles
Coverage 3 yrs/
60,000 km5 yrs/
160,000 km6 yrs/
160,000 km8 yrs/
160,000 km
Base Warranty Coverage (Includes Tires) X
Powertrain Component Warranty X
Diesel Engine Components X
HybridX
Sheet Metal (Corrosion) X
Sheet Metal (Rust-Through) X

Black plate (4,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
4 Warranty Coverage at a Glance
New Vehicle Limited Warranty for the Buick Vehicles
Coverage 4 yrs/
80,000 km6 yrs/
110,000 km6 yrs/
Unlimited km8 yrs/
160,000 km
Base Warranty Coverage (Includes Tires) X
Powertrain Component Warranty X
Hybrid ComponentsX
Sheet Metal (Corrosion) X
Sheet Metal (Rust-Through) X
Emission Control Systems Warranty
Coverage 3 yrs/
60,000 km4 yrs/
80,000 km5 yrs/
80,000 km8 yrs/
130,000 km
Defects & Performance—Chevrolet and GMC X
Defects & Performance—Buick X
Defects & Performance—Heavy Duty Gasoline Engine X
6.6L Duramax
®Diesel Engine X
Specified Major Emission Components X

Black plate (5,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
New Vehicle Limited Warranty 5
What Is Covered
General Motors of Canada Limited
will provide for repairs to the vehicle
during the Warranty Period in
accordance with the terms,
conditions, and limitations contained
in this booklet.
Warranty Applies
This warranty is for GM vehicles
originally sold in Canada, registered
in Canada and normally operated in
Canada. GM warranty coverages
may be void or subject to
restrictions on GM vehicles that
have been imported or exported.
Repairs Covered
The warranty covers repairs to
correct any vehicle defect, not slight
noise, vibrations, or other normal
characteristics of the vehicle related
to materials or workmanship
occurring during the Warranty
Period. Needed repairs will beperformed using new,
remanufactured, or refurbished
parts.
No Charge
Warranty repairs, including parts
and labor, will be made at no
charge.
Obtaining Repairs
To obtain warranty repairs, take
the vehicle to a GM dealer facility
handling your vehicle line within the
warranty period and request the
needed repairs. Reasonable time
must be allowed for the dealership
to perform the necessary repairs.
Warranty Period
The Warranty Period for all
coverages begins on the date the
vehicle is first delivered or put in
use and ends at the expiration of
the Coverage period.Base Warranty Coverage
The Base Warranty coverage for
Chevrolet, and GMC is for 3 years
or 60 000 kilometres, whichever
comes first, except for other
coverages listed here under“What
Is Covered”and those items listed
under“What Is Not Covered.”
The Base Warranty coverage
for Buick is for 4 years or
80 000 kilometres, whichever
comes first, except for other
coverages listed here under“What
Is Covered”and those items listed
under“What Is Not Covered”.
Powertrain Component Warranty
Coverage
The powertrain is covered for
5 years or 160 000 kilometres
(Chevrolet and GMC),
whichever comes first, 6 years
or 110 000 kilometres (Buick),
whichever comes first, except for
other coverages listed here under

Black plate (6,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
6 New Vehicle Limited Warranty
"What Is Covered" and those items
listed under“What Is Not Covered”
later in this section.
Engine Coverage includes:All
internally lubricated parts, engine oil
cooling hoses and lines. Also
included are all actuators and
electrical components internal to the
engine (e.g., Active Fuel
Management Valve Lifter Oil
Manifold) cylinder head, block,
timing gears, timing chain, timing
cover, oil pump/oil pump housing,
OHC carriers, valve covers, oil pan,
seals, gaskets, manifolds, flywheel,
water pump, harmonic balancer,
engine mount, turbocharger, and
supercharger. Timing belts are
covered until the first scheduled
maintenance interval.Exclusions:Excluded from the
powertrain coverage are sensors,
wiring, connectors, engine radiator,
coolant hoses, coolant, and heater
core. Coverage on the engine
cooling system begins at the inlet to
the water pump and ends with the
thermostat housing and/or outlet
that attaches to the return hose.
Also excluded is the starter motor,
entire pressurized fuel system
(in-tank fuel pump, pressure lines,
fuel rail(s), regulator, injectors, and
return line) as well as the Engine/
Powertrain Control Module and/or
module programming.Transmission/Transaxle Coverage
includes:All internally lubricated
parts, case, torque converter,
mounts, seals, and gaskets as well
as any electrical components
internal to the transmission/
transaxle. Also covered are any
actuators directly connected to the
transmission (slave cylinder, etc.).
Exclusions:Excluded from the
powertrain coverage are
transmission cooling lines, hoses,
radiator, sensors, wiring, and
electrical connectors. Also excluded
are the clutch and pressure plate as
well as any Transmission Control
Module and/or module
programming.