roof CHEVROLET TRAX 2015 1.G Warranty Guide

Black plate (3,1)Canadian Limited Warranty and Owner Assistance Information - 2014 - CRC -
11/7/12
2014 Canadian Limited Warranty and
Owner Assistance Information
Important Message to
Owners.... . . . . . . . . . . . . . . . . . . . . . . 1
General Motors' Commitment
to You . . . . . . . . . . . . . . . . . . . . . . . . . 1
Owner Assistance . . . . . . . . . . . . . . . 1
GM Participation in the
Mediation/Arbitration
Program . . . . . . . . . . . . . . . . . . . . . . . 1
The General Motors
Protection Plan . . . . . . . . . . . . . . . . 1
Owner Name/Address
Change . . . . . . . . . . . . . . . . . . . . . . . . 2
Warranty Coverage at a
Glance. . . . . . . . . . . . . . . . . . . . . . . . . 3
New Vehicle Limited Warranty. . .5
What Is Covered . . . . . . . . . . . . . . . . 5
What Is Not Covered . . . . . . . . . . 13
Volt-Specific Warranty . . . . . . . . . 17
What Is Covered . . . . . . . . . . . . . . . 17
Chevrolet Volt Coverage . . . . . . . 18
What Is Not Covered . . . . . . . . . . 18Buick LaCrosse eAssist®, Buick
Regal eAssist®, Chevrolet
Impala eAssist®and Chevrolet
Malibu Eco with eAssist®
Coverage . . . . . . . . . . . . . . . . . . . . 19
What Is Not Covered . . . . . . . . . . 20
Things to Know About the New
Vehicle Limited Warranty. . . . 21
Warranty Repairs—Component
Exchanges . . . . . . . . . . . . . . . . . . . 21
Maintenance and Warranty
Service Records . . . . . . . . . . . . . . 21
Warranty Repairs—Recycled
Materials . . . . . . . . . . . . . . . . . . . . . 21
Tire Service . . . . . . . . . . . . . . . . . . . . 22
After-Manufacture
“Rustproofing”. . . . . . . . . . . . . . . . 22
Paint, Trim and Appearance
Items . . . . . . . . . . . . . . . . . . . . . . . . . 22
Vehicle Operation and Care . . . 22
Maintenance Records . . . . . . . . . 23Chemical Paint Spotting . . . . . . . 23
Warranty Distance
Extensions . . . . . . . . . . . . . . . . . . . 23
Warranty Service—Canada . . . 24
Touring Owner
Service—Canada, the
United States and Mexico . . . . 24
Touring Owner
Service—Countries Other
than Canada, the United
States and Mexico . . . . . . . . . . . 24
Warranty Service—Canadian
Sold Vehicles Registered and
Operated Outside Canada . . . . 25
Original Equipment
Alterations . . . . . . . . . . . . . . . . . . . . 25
Recreation Vehicle and Special
Body Alterations . . . . . . . . . . . . . . 26
Pre-Delivery Service . . . . . . . . . . . 26
Production Changes . . . . . . . . . . . 26

Black plate (22,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
22 Things to Know About the New Vehicle Limited Warranty
Tire Service
Any General Motors dealer handling
your vehicle line or tire dealer for
your brand of tires can assist you
with tire service. If, after contacting
one of these dealers, you need
further assistance or you have
questions, contact the Customer
Care Centre. The toll-free telephone
numbers are listed underCustomer
Assistance Offices on page 38.
After-Manufacture
“Rustproofing”
Your vehicle was designed and built
to resist corrosion. Application of
additional rust-inhibiting materials is
neither necessary nor required
under the Sheet Metal Coverage.
GM makes no recommendations
concerning the usefulness or value
of such products.Application of after-manufacture
rustproofing products may create an
environment which reduces the
corrosion resistance built into your
vehicle. Repairs to correct damage
caused by such applications are not
covered under your New Vehicle
Limited Warranty.
Paint, Trim and Appearance
Items
Defects in paint, trim, upholstery,
or other appearance items are
normally corrected during new
vehicle preparation. If you find any
paint or appearance concerns,
advise your dealers as soon as
possible. Your owner manual has
instructions regarding the care of
these items.
Vehicle Operation and Care
Considering the investment you
have made in your new vehicle, we
know you will want to operate and
maintain it properly. We urge you to
follow the maintenance instructions
in your owner's manual.
If you have any questions on how to
keep your vehicle in good working
condition, see your General Motors
dealer, the place many customers
choose to have their maintenance
work done. You can rely on your
dealer to use proper parts and
repair practices.

Black plate (24,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
24 Things to Know About the New Vehicle Limited Warranty
.Does not apply to vehicles with
more than 1 600 kilometres on
the odometer even though the
vehicle may never have been
“registered”for license plates.
Warranty Service—Canada
The selling dealer has invested
in the proper tools, training and
parts inventory to ensure that any
necessary warranty repairs can be
made to your vehicle. GM requests
that the vehicle be returned to
the selling dealer for all warranty
repairs. If a situation or event
occurs where you are significantly
inconvenienced, an authorized GM
dealer can make the warranty
repairs. However, in the event the
dealer is not able to perform the
repair due to the special tool and
training requirements, contact the
Customer Assistance Offices on
page 38.
Touring Owner Service—
Canada, the United States and
Mexico
If you are touring or have changed
your residence, visit any General
Motors dealer handling your vehicle
line in Canada or the United States
for warranty service. Warrantable
repairs will be completed at no
charge to you. You may be required
to provide proof of residency such
as driver's license, or vehicle
ownership. For your records, the
servicing dealer will provide a copy
of the warranty repair order, listing
all warranty repairs performed.
Some vehicle lines, which are
sold only in Canada, may not be
serviced by all General Motor's
dealers in the United States.
If warranty service is necessary
while you are in the United States
please contact the Canadian
Customer Care Centre (CCC)
for guidance. SeeCustomer
Assistance Offices on page 38
for CCC information.A Customer Care Ambassador will
direct you to a dealership and assist
the repairing dealer to obtain the
necessary parts and technical
information. You may be charged for
these repairs. For reimbursement
consideration by General Motors of
Canada upon your return home,
provide your dealer with a statement
of circumstances, the original repair
order, proof of ownership and any
“paid”receipts indicating the work
performed and parts replaced.
Touring Owner Service—
Countries Other than Canada,
the United States and Mexico
If you are touring in a foreign
country and repairs are needed, it is
suggested you make your vehicle
available to a General Motors
dealership, preferably one that
handles your vehicle line.