Ac vent CHEVROLET TRAX 2024 Repair Manual

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
17041293) - 2024 - CRC - 12/6/22
278 Vehicle Care
Washing the Vehicle
To preserve the vehicle's finish, wash it
often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they can
damage the vehicle's paint, metal,
or plastic parts. If damage occurs, it
would not be covered by the vehicle
warranty. Approved cleaning products can
be obtained from your dealer. Follow all
manufacturer directions regarding correct
product usage, necessary safety
precautions, and appropriate disposal of
any vehicle care product.
Caution
Avoid using high-pressure washes closer
than 30 cm (12 in) to the surface of the
vehicle. Use of power washers exceeding
8 274 kPa (1,200 psi) can result in
damage or removal of paint and decals.If using an automatic car wash, follow the
car wash instructions. The windshield wiper
and rear window wiper, if equipped, must
be off. Remove any accessories that may be
damaged or interfere with the car wash
equipment.
Rinse the vehicle well, before washing and
after, to remove all cleaning agents
completely. If they are allowed to dry on
the surface, they could stain.
Dry the finish with a soft, clean chamois or
an all-cotton towel to avoid surface
scratches and water spotting.
Cleaning Underhood Components
Caution
Do not power wash any component
under the hood that has this
e
symbol.
This could cause damage that would not
be covered by the vehicle warranty.
Solvents or aggressive cleaners may harm
underhood components. The usages of these
chemicals should be avoided.
Recommend water only. A pressure washer may be used, but care
must be utilized. The following criteria must
be followed:
.Water pressure must be kept below
14 000 KPa (2,000 PSI).
.Water temperature must be below 80 °C
(180 °F).
.Spray nozzle with a 40 degree wide angle
spray pattern or wider must be used.
.Nozzle must be kept at least 30 cm (1 ft)
away from all surfaces.
Finish Care
Application of aftermarket clearcoat sealant/
wax materials is not recommended.
If painted surfaces are damaged, see your
dealer to have the damage assessed and
repaired. Foreign materials such as calcium
chloride and other salts, ice melting agents,
road oil and tar, tree sap, bird droppings,
chemicals from industrial chimneys, etc., can
damage the vehicle's finish if they remain
on painted surfaces. Wash the vehicle as
soon as possible. If necessary, use
non-abrasive cleaners that are marked safe
for painted surfaces to remove foreign
matter.

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Vehicle Care 279
Occasional hand waxing or mild polishing
should be done to remove residue from the
paint finish. See your dealer for approved
cleaning products.
Do not apply waxes or polishes to uncoated
plastic, vinyl, rubber, decals, simulated
wood, or flat paint as damage can occur.
Caution
Machine compounding or aggressive
polishing on a basecoat/clearcoat paint
finish may damage it. Use only
non-abrasive waxes and polishes that are
made for a basecoat/clearcoat paint finish
on the vehicle.
To keep the paint finish looking new, keep
the vehicle garaged or covered whenever
possible.
Protecting Exterior Bright Metal Moldings
Caution
Failure to clean and protect the bright
metal moldings can result in a hazy
white finish or pitting. This damage
would not be covered by the vehicle
warranty. The bright metal moldings on the vehicle
are aluminum, chrome, or stainless steel. To
prevent damage always follow these
cleaning instructions:
.Be sure the molding is cool to the touch
before applying any cleaning solution.
.Use only approved cleaning solutions for
aluminum, chrome, or stainless steel.
Some cleaners are highly acidic or contain
alkaline substances and can damage the
moldings.
.Always dilute a concentrated cleaner
according to the manufacturer’s
instructions.
.Do not use cleaners that are not intended
for automotive use.
.Use a nonabrasive wax on the vehicle
after washing to protect and extend the
molding finish.
Cleaning Exterior Lamps/Lenses,
Emblems, Decals, and Stripes
Use only lukewarm or cold water, a soft
cloth, and a car washing soap to clean
exterior lamps, lenses, emblems, decals, and
stripes. Follow instructions under "Washing
the Vehicle" previously in this section.
Lamp covers are made of plastic, and some
have a UV protective coating. Do not clean
or wipe them when dry.
Do not use any of the following on lamp
covers:
.Abrasive or caustic agents.
.Washer fluids and other cleaning agents
in higher concentrations than suggested
by the manufacturer.
.Solvents, alcohols, fuels, or other harsh
cleaners.
.Ice scrapers or other hard items.
.Aftermarket appearance caps or covers
while the lamps are illuminated, due to
excessive heat generated.
Caution
Failure to clean lamps properly can cause
damage to the lamp cover that would
not be covered by the vehicle warranty.
Caution
Using wax on low gloss black finish
stripes can increase the gloss level and
create a non-uniform finish. Clean low
gloss stripes with soap and water only.

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Vehicle Care 281
Steering, Suspension, and Chassis
Components
Visually inspect steering, suspension, and
chassis components for damaged, loose,
or missing parts or signs of wear at least
once a year.
Inspect power steering for proper
attachment, connections, binding, leaks,
cracks, chafing, etc.
Visually check constant velocity joint boots
and axle seals for leaks.
Body Component Lubrication
Lubricate all key lock cylinders, hood hinges,
liftgate hinges, and the steel fuel door
hinges, unless the components are plastic.
Applying silicone grease on weatherstrips
with a clean cloth will make them last
longer, seal better, and not stick or squeak.
Underbody Maintenance
At least twice a year, spring and fall, use
plain water to flush any corrosive materials
from the underbody. Take care to
thoroughly clean any areas where mud and
other debris can collect.Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or axles and should be replaced.
Sheet Metal Damage
If the vehicle is damaged and requires sheet
metal repair or replacement, make sure the
body repair shop applies anti-corrosion
material to parts repaired or replaced to
restore corrosion protection.
Original manufacturer replacement parts will
provide the corrosion protection while
maintaining the vehicle warranty.
Finish Damage
Quickly repair minor chips and scratches
with touch-up materials available from your
dealer to avoid corrosion. Larger areas of
finish damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon and attack
painted vehicle surfaces causing blotchy,
ring-shaped discolorations, and small,irregular dark spots etched into the paint
surface. See
“Finish Care” previously in this
section.
Interior Care
To prevent dirt particle abrasions, regularly
clean the vehicle's interior. Before using
cleaners, read and follow all safety
instructions on the label. While cleaning the
interior, open the doors and windows to get
proper ventilation. Newspapers or dark
garments can transfer color to the vehicle’s
interior.
Caution
Immediately remove cleaners, hand
lotions, sunscreen, and insect repellent
from all interior surfaces or permanent
damage may result.
Caution
Use cleaners specifically designed for the
surfaces being cleaned to prevent
permanent damage to the vehicle. Apply
all cleaners directly to a cleaning cloth.
Do not spray cleaners on any switches or
controls.

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282 Vehicle Care
When using liquid soap cleaners, follow the
directions on the specific cleaner or soap
solution for dilution instructions.
Caution
To prevent damage:
.Never use a razor or any other sharp
object to remove soil from any interior
surface
.Never use a brush with stiff bristles.
.Never rub any surface aggressively or
with too much pressure.
.Do not get any exposed electrical
components wet.
.Do not use laundry detergents or
dishwashing soaps with degreasers. Do
not use solutions that contain strong
or caustic soap.
.Do not heavily saturate the upholstery
when cleaning.
.Do not use solvents or cleaners
containing solvents.
.Do not use disinfecting wipes that are
scented or contain bleach. Do not use
wipes or cleaners that show a color
(Continued)
Caution (Continued)
transfer to the wipe or change the
appearance of the interior surface
when used.
.Do not use scented or gel-type hand
sanitizers. If hand sanitizer comes in
contact with interior surfaces of the
vehicle, blot immediately and clean
with a soft cloth dampened with a
mild soap and water solution.
Interior Glass
To clean, use a microfiber cloth fabric
dampened with water. Wipe droplets left
behind with a clean dry cloth. If necessary,
use a commercial glass cleaner after
cleaning with plain water.
Caution
To prevent scratching, never use abrasive
cleaners on automotive glass. Abrasive
cleaners or aggressive cleaning may
damage the rear window defogger.
Cleaning the windshield with water during
the first three to six months of ownership
will reduce tendency to fog.
Speaker Covers
Vacuum around a speaker cover gently, so
that the speaker will not be damaged. Clean
spots with water and mild soap.
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a sponge
or soft, lint-free cloth dampened with
water.
.When heavily soiled, use warm soapy
water.
Vinyl/Rubber
If equipped with vinyl floor and rubber floor
mats, use a soft cloth and/or brush
dampened with water to remove dust and
loose dirt. For more thorough cleaning, use
a mild soap and water solution.
{Warning
Do not use cleaners that contain silicone,
wax-based products, or cleaners that
increase gloss on vinyl/rubber floor and
mats. These cleaners can permanently
change the appearance and feel of the
vinyl/rubber and can make the floor (Continued)

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Vehicle Care 283
Warning (Continued)
slippery. Your foot could slip while
operating the vehicle, and you could lose
control, resulting in a crash. You or
others could be injured.
Fabric/Carpet/Suede
Start by vacuuming the surface using a soft
brush attachment. If a rotating vacuum
brush attachment is being used, only use it
on the floor carpet. Before cleaning, gently
remove as much of the soil as possible:
.Gently blot liquids with a paper towel.
Continue blotting until no more soil can
be removed.
.For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water. Microfiber cloth is
recommended to prevent lint transfer to
the fabric or carpet.
2. Remove excess moisture by gently wringing until water does not drip from
the cleaning cloth. 3. Start on the outside edge of the soil and
gently rub toward the center. Fold the
cleaning cloth to a clean area frequently
to prevent forcing the soil into the
fabric.
4. Continue gently rubbing the soiled area until there is no longer any color
transfer from the soil to the cleaning
cloth.
5. If the soil is not completely removed, use a mild soap solution followed only
by plain water.
If the soil is not completely removed, it may
be necessary to use a commercial upholstery
cleaner or spot lifter. Test a small hidden
area for colorfastness before using a
commercial upholstery cleaner or spot lifter.
If ring formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to blot
excess moisture.
Cleaning High Gloss Surfaces and Vehicle
Status and Radio Displays
Use a microfiber cloth on high gloss surfaces
or vehicle displays. First, use a soft bristle
brush to remove dirt that can scratch the
surface. Then gently clean by rubbing with a
microfiber cloth. Never use window cleaners or solvents. Periodically hand wash the
microfiber cloth separately, using mild soap.
Do not use bleach or fabric softener. Rinse
thoroughly and air dry before next use.
Caution
Do not attach a device with a suction cup
to the display. This may cause damage
and would not be covered by the vehicle
warranty.
Instrument Panel, Leather, Vinyl, Other
Plastic Surfaces, Low Gloss Paint
Surfaces, and Natural Open Pore Wood
Surfaces
Use a soft bristle brush to remove dust from
knobs and crevices on the instrument
cluster. Use a soft microfiber cloth
dampened with water to remove dust and
loose dirt. For a more thorough cleaning,
use a soft microfiber cloth dampened with a
mild soap and water solution.
Caution
Soaking or saturating leather, especially
perforated leather, as well as other
interior surfaces, may cause permanent
damage. Wipe excess moisture from
(Continued)

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284 Vehicle Care
Caution (Continued)
these surfaces after cleaning and allow
them to dry naturally. Never use heat,
steam, or spot removers. Do not use
liquids that contain alcohol or solvents on
leather seats. Do not use cleaners that
contain silicone or wax-based products.
Cleaners containing these solvents can
permanently change the appearance and
feel of leather or soft trim, and are not
recommended.
Do not use cleaners that increase gloss,
especially on the instrument panel. Reflected
glare can decrease visibility through the
windshield under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic or
painted surface in the vehicle, blot
immediately and clean with a soft cloth
dampened with a mild soap solution.
Damage caused by air fresheners would
not be covered by the vehicle warranty.
Cargo Cover and Convenience Net
If equipped, wash with warm water and
mild detergent. Do not use chlorine bleach.
Rinse with cold water, and then dry
completely.
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or is not
properly installed, it can interfere with
the pedals. Interference with the pedals
can cause unintended acceleration and/or
increased stopping distance which can (Continued)
Warning (Continued)
cause a crash and injury. Make sure the
floor mat does not interfere with the
pedals.
Use the following guidelines for proper floor
mat use.
.The original equipment floor mats are
designed for your vehicle. If the floor
mats need to be replaced, it is
recommended that GM-certified floor
mats are purchased. Non-GM floor mats
may not fit properly and may interfere
with the pedals. Always check that the
floor mats do not interfere with the
pedals.
.Do not use a floor mat if the vehicle is
not equipped with a floor mat retainer on
the driver side floor.
.Use the floor mat with the correct side
up. Do not turn it over.
.Do not place anything on top of the
driver side floor mat.
.Use only a single floor mat on the
driver side.
.Do not place one floor mat on top of
another.

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286 Service and Maintenance
Service and Maintenance
General Information
General Information . . . . . . . . . . . . . . . . . . . 286
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . . . . . . . 287
Multi-Point Vehicle Inspection (MPVI)
Multi-Point VehicleInspection (MPVI) . . . . . . . . . . . . . . . . . . . 289
Special Application Services
Special Application Services . . . . . . . . . . . 290
Recommended Fluids, Lubricants, and
Parts
Recommended Fluids and Lubricants . . . 291
Maintenance Replacement Parts . . . . . . . 292
Maintenance Records
Maintenance Records . . . . . . . . . . . . . . . . . . 293
General Information
Your vehicle is an important investment.
This section describes the required
maintenance for the vehicle. Follow this
schedule to help protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may also help to
maintain the value of the vehicle if it is
sold. It is the responsibility of the owner to
have all required maintenance performed.
Your dealer has trained technicians who can
perform required maintenance using genuine
replacement parts. They have up-to-date
tools and equipment for fast and accurate
diagnostics. Many dealers have extended
evening and Saturday hours, courtesy
transportation, and online scheduling to
assist with service needs.
Your dealer recognizes the importance of
providing competitively priced maintenance
and repair services. With trained technicians,
the dealer is the place for routine
maintenance such as oil changes and tire
rotations and additional maintenance items
like tires, brakes, batteries, and wiper blades.
Caution
Damage caused by improper maintenance
can lead to costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids, and
lubricants are important to keep the
vehicle in good working condition.
Do not have chemical flushes that are not
approved by GM performed on the
vehicle. The use of flushes, solvents,
cleaners, or lubricants that are not
approved by GM could damage the
vehicle, requiring expensive repairs that
are not covered by the vehicle warranty.
The Tire Rotation and Required Services are
the responsibility of the vehicle owner. It is
recommended to have your dealer perform
these services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to keep
the vehicle in good working condition,
improves fuel economy, and reduces vehicle
emissions.

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Customer Information 297
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 297
Customer Assistance Offices . . . . . . . . . . . 298
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Online Account . . . . . . . . . . . . . . . . . . . . . . . . 299
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Roadside Assistance Program . . . . . . . . . 300
Scheduling Service Appointments . . . . . . 301
Courtesy Transportation Program . . . . . . 301
Collision Damage Repair . . . . . . . . . . . . . . . 302
Publication Ordering Information . . . . . . 304
Radio Frequency Statement . . . . . . . . . . . 305
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 305
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 305
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 306
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 306
Event Data Recorders . . . . . . . . . . . . . . . . . . 307
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French). We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) AUTO LINE
Program to enforce your rights.
The BBB AUTO LINE Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive

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298 Customer Information
disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited
Warranty. Although you may be required to
resort to this informal dispute resolution
program prior to filing a court action, use of
the program is free of charge and your case
will generally be heard within 40 days.
If you do not agree with the decision given
in your case, you may reject it and proceed
with any other venue for relief available
to you.
You may contact the BBB AUTO LINE
Program using the toll-free telephone
number or write them at the following
address:
BBB AUTO LINE a Division of
BBB National Programs, Inc.
1676 International Drive
Suite 550
McLean, VA 22102
Telephone: 1-800-955-5100
www.bbbautoline.org
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.STEP THREE
—Canadian Owners : In the
event that you do not feel your concerns
have been addressed after following the
procedure outlined in Steps One and Two,
General Motors of Canada Company wants
you to be aware of its participation in a
no-charge Mediation/Arbitration Program.
General Motors of Canada Company has
committed to binding arbitration of owner
disputes involving factory-related vehicle
service claims. The program provides for the
review of the facts involved by an impartial
third party arbiter, and may include an
informal hearing before the arbiter. The
program is designed so that the entire
dispute settlement process, from the time
you file your complaint to the final decision,
should be completed in about 70 days. We
believe our impartial program offers
advantages over courts in most jurisdictions
because it is informal, quick, and free of
charge.
For further information concerning eligibility
in the Canadian Motor Vehicle Arbitration
Plan (CAMVAP), call toll-free 1-800-207-0685,
or call the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French), or write to: The Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
Your inquiry should be accompanied by the
Vehicle Identification Number (VIN).
Customer Assistance Offices
Chevrolet is committed to assisting
customers. Visit us online at
www.chevrolet.com/support (U.S.) or
www.my.chevrolet.ca (Canada) to chat with
us or find answers to commonly asked
questions, tips, vehicle how-to instructions,
and available support.
Need more help? Use the phone numbers or
mailing addresses below for additional
assistance.
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
TTY: Dial 711 relay service and contact
1-800-833-2438
Roadside Assistance: 1-800-243-8872

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300 Customer Information
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, please dial the
national 711 relay service and contact
1-800-323-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone (TTY):
1-888-889-2438.)
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading and Vehicle
Identification Number (VIN)
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may