tow CHEVROLET UPLANDER 2009 1.G Manual PDF

Battery Jump Start:Service is provided to jump
start a dead battery.
Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 5 years/
100,000 miles (160 000 km) Powertrain warranty
period. Items considered are hotel, meals, and
rental car.
Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be restricted.
Propane and other fuels are not provided through
this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Detailed maps of North
America are provided when requested either with
the most direct route or the most scenic route. There
is a limit of six requests per year. Additional travel
information is also available. Allow three weeks for
delivery.
Trip Interruption Benets and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed receipts,
and a copy of the repair orders. Once authorization
has been received, the Roadside Assistance advisor
will help you make arrangements and explain how to
receive payment.
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
7-9

If a Crash Occurs
Here is what to do if you are involved in a crash.
Check to make sure that you are all right. If you are
uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until
all matters have been taken care of. Move
your vehicle only if its position puts you in danger
or you are instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these
items in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company
and policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are drivable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-13

Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
7-14

Power (cont.)
Sliding Door................................................2-16
Steering Fluid.............................................5-31
Windows....................................................2-25
Privacy..........................................................7-16
Event Data Recorders..................................7-17
Navigation System.......................................7-18
OnStar .......................................................7-18
Radio Frequency Identication.......................7-18
Programmable Automatic Door Unlock...............2-13
R
Radiator Pressure Cap....................................5-28
Radio Frequency Identication (RFID), Privacy....7-18
Radio(s)........................................................3-77
Radios
Rear Seat Audio........................................3-108
Reception.................................................3-112
Setting the Clock.........................................3-77
Theft-Deterrent..........................................3-110
Rear Climate Control System............................3-28
Rear Reading Lamps......................................3-17
Rear Seat Audio (RSA)..................................3-108
Rear Seat Entertainment System.......................3-93
Rear Seat Operation......................................... 1-6
Rear Windshield Washer/Wiper........................... 3-9Rearview Mirrors.............................................2-43
Reclining Seatbacks.......................................... 1-4
Recommended Fluids and Lubricants.................6-11
Recreational Vehicle Towing.............................4-24
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System, Operation . . . 2-5
Remote Vehicle Start........................................ 2-7
Removing the Flat Tire and Installing the
Spare Tire..................................................5-77
Removing the Spare Tire and Tools...................5-75
Replacement Bulbs.........................................5-45
Replacement Parts, Maintenance......................6-13
Reporting Safety Defects
Canadian Government..................................7-15
General Motors...........................................7-15
United States Government............................7-14
Restraint System Check
Checking the Restraint Systems....................1-92
Replacing Restraint System Parts
After a Crash..........................................1-93
Retained Accessory Power (RAP)......................2-32
Roadside
Assistance Program....................................... 7-7
Rocking Your Vehicle to Get it Out....................4-18
Routing, Engine Drive Belt...............................6-14
Running the Vehicle While Parked.....................2-42
10

Tires (cont.)
Wheel Replacement.....................................5-69
When It Is Time for New Tires......................5-63
Towing
Recreational Vehicle.....................................4-24
Towing a Trailer..........................................4-26
Your Vehicle...............................................4-24
Traction
Control System (TCS).................................... 4-6
Control System Warning Light.......................3-37
Stabilitrak
®System........................................ 4-7
Transmission
Fluid, Automatic...........................................5-21
Transmission Operation, Automatic....................2-35
Trip Odometer................................................3-32
Turn and Lane-Change Signals.......................... 3-7
Turn Signal/Multifunction Lever........................... 3-7
U
Ultrasonic Rear Parking Assist (URPA)...............2-44
Uniform Tire Quality Grading............................5-67
Universal Home Remote System.......................2-50
Operation...................................................2-51
V
Vehicle
Control........................................................ 4-3
Loading......................................................4-19
Running While Parked..................................2-42
Vehicle Data Recording and Privacy..................7-16
Vehicle Identication
Number (VIN).............................................5-97
Service Parts Identication Label...................5-97
Vehicle Personalization
DIC ...........................................................3-68
Vehicle, Remote Start....................................... 2-7
Ventilation Adjustment......................................3-27
Visors...........................................................2-27
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