tow CHEVROLET VOLT 2011 Owner's Guide

Black plate (70,1)Chevrolet Volt Owner Manual - 2011
10-70 Vehicle Care
But if there ever is a blowout, here
are a few tips about what to expect
and what to do:
If a front tire fails, the flat tire will
create a drag that pulls the vehicle
toward that side. Take your foot
off the accelerator pedal and grip
the steering wheel firmly. Steer to
maintain lane position, and then
gently brake to a stop, well off
the road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and
may require the same correction
as used in a skid. Stop pressing
the accelerator pedal and steer to
straighten the vehicle. It may be
very bumpy and noisy. Gently
brake to a stop, well off the road,
if possible.{WARNING
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has
been driven on while severely
underinflated or flat may cause
a blowout and a serious crash.
Never attempt to re-inflate a tire
that has been driven on while
severely underinflated or flat.
Have your dealer or an authorized
tire service center repair or
replace the flat tire as soon
as possible.
If a tire goes flat, avoid further tire
and wheel damage by driving slowly
to a level place and stopping, well
off the road, if possible.
1. Turn on the hazard warning flashers. See Hazard Warning
Flashers on page 6‑4.
2. Set the parking brake firmly. 3. Put the shift lever in P (Park).
See Shifting Into Park on
page 9‑22.
4. Turn off the engine.
5. Inspect the flat tire.
If the tire has been separated from
the wheel, has damaged sidewalls,
or has a puncture larger than
6 mm (¼ in), the tire is too severely
damaged for the tire sealant and
compressor kit to be effective.
See Roadside Assistance Program
on page 13‑6.
If the tire has a puncture less
than 6 mm (¼ in) in the tread area
of the tire, see Tire Sealant and
Compressor Kit on page 10‑71.

Black plate (84,1)Chevrolet Volt Owner Manual - 2011
10-84 Vehicle Care
3. Connect the black negative (−)jumper cable to the negative (−)
battery terminal of the Volt.
Do not let the other end touch
anything until the next step.
4. Make the final connection to a heavy, unpainted metal engine
part or to the remote negative (−)
terminal on the other vehicle
with the run‐down battery.
5. Press the POWER
Obutton
to start the Volt. This will wake
up the electronics on the Volt.
The engine will only start if it is
needed.
6. Try to start the other vehicle that had the run‐down battery.
If it will not start after a few tries,
it probably needs service. Disconnecting the Jumper Cables
1. Disconnect the black
negative (−) jumper cable
from the other vehicle that had
the run‐down battery. Do not let
the other end of the cable touch
anything until after the next step.
2. Disconnect the black negative (−) jumper cable
from the Volt.
3. Disconnect the red positive (+) jumper cable from the Volt.
Do not let the other end of the
cable touch anything until after
the next step.
4. Disconnect the red positive (+) jumper cable from the other
vehicle.
5. Return the positive (+) and negative (−) terminal covers
to their original positions.
Towing
Towing the Vehicle
Notice: Incorrectly towing
a disabled vehicle may
cause damage to the vehicle.
The disabled vehicle should be
towed on a flatbed car carrier.
Use care when there is low
ground clearance and/or
special equipment.
Attempting to pull the vehicle
onto a flatbed without following
the proper steps could damage
the vehicle.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
See Roadside Assistance Program
on page 13‑6.

Black plate (85,1)Chevrolet Volt Owner Manual - 2011
Vehicle Care 10-85
To load a vehicle onto a flatbed
carrier:
1. The vehicle must be on a flatsurface.
2. The front tires must be properly inflated. If necessary, move a
rear tire to the front to replace a
flat or damaged tire.
3. Place the tow chain hooks (B)
into one of the torque box
openings (A) behind the front
wheels.
4. Place a 1.2 m (4 ft) X 102 mm(4 in) X 102 mm (4 in) wood
beam (D) under the front cradle
crossmember (C), and on top
of both tow chains (E) to ensure
the tow chains do not come into
contact with the front fascia (A).
Try to minimize the contact of
the chains with the flexible
air dam (B).5. Ramps (B) are required forthe front fascia (C) to clear the
flatbed (A). The ramp height
should be approximately 102 mm
(4 in). Lower the flatbed onto the
set of ramps.
Notice: If ramps are not used, the
front fascia will come into contact
with the flatbed and may cause
damage. Always use ramps.
6. After the front tires are on the flatbed adjust the flatbed upward
to provide additional clearance
between the air dam, fascia,
and flatbed.

Black plate (86,1)Chevrolet Volt Owner Manual - 2011
10-86 Vehicle Care
7. When the fascia has enoughclearance to clear the flatbed,
lower the flatbed, and finish
pulling the vehicle onto the
flatbed.
8. Secure the vehicle to the
flatbed (B) using nonabrasive
straps (A) through all four wheel
openings and secure the straps
to the flatbed (B).
If the vehicle is parked off the
shoulder of the road, at an angle
that it cannot be pulled onto a
flatbed, a hook/chain can be placed
into either of the front torque box
openings to pull the vehicle onto
a flat surface. Make sure that the
chains do not come in contact with
the rocker panel (A) or the front
fascia (B).Notice: When using tow straps to
move the vehicle, damage may
occur if the tow straps contact
the rear fascia. Do not let the tow
straps contact the rear fascia.
If you cannot access the front
torque box openings, wrap a tow
strap through one, or both of the
rear trailing arms (A) between the
bushing and torque tube, and pull
the vehicle onto a flat surface.
Do not wrap the tow strap around
the rear torque tube (B).

Black plate (87,1)Chevrolet Volt Owner Manual - 2011
Vehicle Care 10-87
Recreational Vehicle
Towing
Recreational vehicle towing refers to
towing the vehicle behind another
vehicle such as a motor home.
The two most common types of
recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on
a device known as a dolly.Here are some important things to
consider before recreational vehicle
towing:.The towing capacity of the
towing vehicle. Read the
tow vehicle manufacturer's
recommendations.
.How far the vehicle can be
towed. Some vehicles have
restrictions on how far and
how long they can tow.
.Does the vehicle have the
proper towing equipment.
See your dealer or trailering
professional for additional
advice and equipment
recommendations.
.Is the vehicle ready to be towed.
Just as preparing the vehicle
for a long trip, make sure the
vehicle is prepared to be towed.
Dinghy Towing
Notice:
If the vehicle is towed
with all four wheels on the
ground, the drive unit could be
damaged. Repairs would not be
covered by the vehicle warranty.
Do not tow the vehicle with all
four wheels on the ground.
The vehicle was not designed to
be towed with all four wheels on
the ground. If the vehicle must
be towed, a dolly should be used.
See “Dolly Towing” that follows for
more information.

Black plate (88,1)Chevrolet Volt Owner Manual - 2011
10-88 Vehicle Care
Dolly Towing from the Front
The vehicle can be towed from
the front using a dolly. To tow the
vehicle using a dolly, follow these
steps:
1. Attach the dolly to the towvehicle following the dolly
manufacturer's instructions. 2. Drive the front wheels onto
the dolly.
3. Put the shift lever in P (Park).
4. Set the parking brake and remove the key.
5. Clamp the steering wheel in a straight-ahead position with a
clamping device designed for
towing.
6. Secure the vehicle to the dolly.
7. Release the parking brake.
8. Check for adequate rear fascia to ground clearance.
Dolly Towing from the Rear
Notice: Towing the vehicle from
the rear, with the front wheels
on the ground, could damage
the drive unit, and front fascia.
Do not tow the vehicle from the
rear with the front wheels on the
ground.

Black plate (90,1)Chevrolet Volt Owner Manual - 2011
10-90 Vehicle Care
Front Air Deflector
A. Outer Air Deflector
B. Inner Air Deflector
C. Tab
D. Slot
The front air deflector allows air to
flow cleaner under the vehicle.
Should the front air deflector
become detached, insert Tab C into
Slot D. Repeat for the other side.
Washing the Vehicle
To preserve the finish, keep it clean
by washing it often.
Do not wash the vehicle in
direct sunlight and use a car
washing soap.
Notice:Do not use cleaning
agents that are petroleum based
or that contain acid or abrasives,
as they can damage the paint,
metal, or plastic on the vehicle.
Approved cleaning products
can be obtained from your
dealer. Follow all manufacturer
directions regarding correct
product usage, necessary safety
precautions, and appropriate
disposal of any vehicle care
product. Certain cleaners contain
chemicals that can damage the
emblems or nameplates on the
vehicle. Check the cleaning
product label. If it states that it
should not be used on plastic
parts, do not use it on the vehicle or damage may occur and it
would not be covered by the
warranty.
Follow all manufacturer directions
regarding correct product usage,
necessary safety precautions, and
appropriate disposal of any vehicle
care product.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
High pressure car washes could
cause water to enter the vehicle.
Avoid using high pressure washes
closer than 30 cm (12 in) to the
surface of the vehicle. Use of power
washers exceeding 8,274 kPa
(1,200 psi) can result in damage
or removal of paint and decals.

Black plate (91,1)Chevrolet Volt Owner Manual - 2011
Vehicle Care 10-91
Notice:Conveyor systems on
some automatic car washes could
damage the vehicle. There may
not be enough clearance for the
undercarriage. Check with the car
wash manager before using the
automatic car wash.
Weatherstrips
Silicone grease on weatherstrips
will make them last longer, seal
better, and not stick or squeak.
Apply silicone grease with a clean
cloth. During very cold, damp
weather frequent application may
be required. See Recommended
Fluids and Lubricants on page 11‑6.
Wheels and Trim —Aluminum
or Chrome
The vehicle may have either
aluminum or chrome-plated wheels.
Keep the wheels clean using a
soft, clean cloth with mild soap
and water. Rinse with clean water.
After rinsing thoroughly, dry with a
soft, clean towel. A wax may then
be applied. Notice:
Chrome wheels and other
chrome trim may be damaged if
the vehicle is not washed after
driving on roads that have been
sprayed with magnesium, calcium
or sodium chloride. These
chlorides are used on roads for
conditions such as ice and dust.
Always wash the chrome with
soap and water after exposure.
Notice: Do not use strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels, because
the surface could be damaged.
The repairs would not be covered
by the vehicle warranty. Use only
approved cleaners on aluminum
or chrome-plated wheels.
Notice: Never drive a vehicle that
has aluminum or chrome-plated
wheels through an automatic car
wash that uses silicone carbide
tire cleaning brushes, as this
could cause damage. The repairs
would not be covered by the
vehicle warranty.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean the rubber blades using a
lint‐free cloth or paper towel soaked
with windshield washer fluid or a
mild detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap,
and a buildup of vehicle wash/
wax treatments may cause wiper
streaking. Replace the wiper blades
if they are worn or damaged.
Wipers can be damaged by:
.Extreme dusty conditions.
.Sand and salt.
.Heat and sun.
.Snow and ice, without proper
removal.

Black plate (94,1)Chevrolet Volt Owner Manual - 2011
10-94 Vehicle Care
Fabric/Carpet
Use a vacuum cleaner with a soft
brush attachment to remove dust
and loose dirt. A canister vacuum
with rotating brushes in the nozzle
may only be used on floor carpet
and carpeted floor mats. For soils,
always try to remove them first with
plain water or club soda. Before
cleaning, gently remove as much of
the soil as possible using one of the
following techniques:
.For liquids: gently blot the
remaining soil with a paper
towel. Allow the soil to absorb
into the paper towel until no
more can be removed.
.For solid dry soils: remove as
much as possible and then
vacuum.
To clean:
1. Saturate a lint-free, clean white cloth with water or club soda.
2. Remove excess moisture. 3. Start on the outside edge of the
soil and gently rub toward the
center. Continue cleaning, using
a clean area of the cloth each
time it becomes soiled.
4. Continue to gently rub the soiled area.
5. If the soil is not completely removed, use a mild soap
solution and repeat the cleaning
process with plain water.
If any of the soil remains, a
commercial fabric cleaner or spot
lifter may be necessary. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If the locally
cleaned area gives any impression
that a ring formation may result,
clean the entire surface.
A paper towel can be used to blot
excess moisture from the fabric or
carpet after the cleaning process.
Leather
Leather, and lighter colored leather
in particular, will need more frequent
cleaning to prevent the buildup of
dust, dirt, and colors transferred
from other items so that these do
not become permanent stains.
To remove dust, a soft cloth
dampened with water can be
used. If a more thorough cleaning is
necessary, a soft cloth dampened
with a mild soap solution can
be used. Your dealer has a GM
approved leather cleaner available
that provides superior cleaning
performance when used regularly
on finished automotive leathers.
Allow the leather to dry naturally.
Do not use heat, steam, spot lifters
or spot removers, or shoe polish on
leather. Many commercial leather
cleaners and coatings that are
sold to preserve and protect leather
may permanently change the
appearance and feel of the leather
and are not recommended.

Black plate (6,1)Chevrolet Volt Owner Manual - 2011
13-6 Customer Information
Roadside Assistance
Program
From the U.S., call1‐888‐811‐1926;
(Text Telephone (TTY):
1‐888‐889‐2438).
From Canada, call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN),
and delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program
at any time without notification.
Chevrolet and General Motors of
Canada Limited reserve the right
to limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service: Service
to unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.