infotainment CHEVROLET VOLT 2014 1.G Owner's Manual

(1,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Infotainment System . . . . . . . . 13-15
Radio Frequency Identification (RFID) . . . . . . . 13-15
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

(15,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
Customer Information 13-15
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS speed of the vehicle. Refer to the
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.

(5,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
INDEX i-5
G
Garage Door Opener . . . . . . . . . . 5-60Programming . . . . . . . . . . . . . . . . . 5-60
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-56
Gauges Battery . . . . . . . . . . . . . . . . . . . . . . . 5-14
Driver Efficiency . . . . . . . . . . . . . . 5-15
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Odometer . . . . . . . . . . . . . . . . . . . . . 5-14
Speedometer . . . . . . . . . . . . . . . . . 5-14
Trip Odometer . . . . . . . . . . . . . . . . 5-14
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-59
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-2
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-27
Hatch . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps . . . . . . . . . . . . . . . . . . . 10-27Aiming . . . . . . . . . . . . . . . . . . . . . . 10-27
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-2
Bulb Replacement . . . . . . . . . . 10-27
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-1
High-Beam On Light . . . . . . . . . . 5-27
High/Low Beam Changer . . . . . . 6-1
Lamps On Reminder . . . . . . . . . 5-27
Heated Front Seats . . . . . . . . . . . . . 3-5
Heated Mirrors . . . . . . . . . . . . . . . . . 2-17
Heating and Air Conditioning . . . 8-1
High Voltage Battery Gauge . . . 5-14
High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-30
High-Beam On Light . . . . . . . . . . . 5-27
Highway Hypnosis . . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . . 9-9
Hold Mode Light . . . . . . . . . . . . . . . 5-23
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7 Hood, Door, Hatch Open
Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-10
I
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-15
IndicatorVehicle Ahead . . . . . . . . . . . . . . . . 5-24
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-32
Information
Energy . . . . . . . . . . . . . . . . . . . . . . . 5-41
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . . 5-9
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Interior Rearview Mirrors . . . . . . . 2-17
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii

(10,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
i-10 INDEX
Service (cont'd)Publications Ordering
Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Vehicle Messages . . . . . . . . . . . . 5-52
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . 5-22
Servicing the Airbag . . . . . . . . . . . 3-27
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-19
Out of Park . . . . . . . . . . . . . . . . . . . 9-20
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-3
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-14
Sport Mode Light . . . . . . . . . . . . . . 5-23
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-25
Start Remote . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Starting and Stopping the Vehicle . . . . . . . . . . . . . . . . . . . . . . . 9-18 Starting the Vehicle
Messages . . . . . . . . . . . . . . . . . . . . 5-53
Status Screens Charging . . . . . . . . . . . . . . . . . . . . . 9-49
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-6 Wheel Adjustment . . . . . . . . . . . . . 5-5
Wheel Controls . . . . . . . . . . . . . . . . 5-5
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . . 4-4
Floor Console . . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-2
Instrument Panel . . . . . . . . . . . . . . 4-1
Umbrella . . . . . . . . . . . . . . . . . . . . . . . 4-4
Storage Compartments . . . . . . . . . 4-1
Storing the Tire Sealant and Compressor Kit . . . . . . . . . 10-69
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-11
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-20
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 9-38
Infotainment . . . . . . . . . . . . 7-1, 13-15
System Operation . . . . . . . . . . . . . 9-21T
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-15 Immobilizer . . . . . . . . . . . . . . . . . . . 2-15
Tires Buying New Tires . . . . . . . . . . . 10-55
Chains . . . . . . . . . . . . . . . . . . . . . . 10-60
Designations . . . . . . . . . . . . . . . 10-43
Different Size . . . . . . . . . . . . . . . 10-57
If a Tire Goes Flat . . . . . . . . . . 10-61
Inflation Monitor System . . . . 10-49
Inspection . . . . . . . . . . . . . . . . . . 10-52
Lifting the Vehicle . . . . . . . . . . . . . 10-3
Messages . . . . . . . . . . . . . . . . . . . . 5-53
Pressure Light . . . . . . . . . . . . . . . . 5-26
Pressure Monitor System . . . 10-48
Rotation . . . . . . . . . . . . . . . . . . . . 10-53
Sealant andCompressor Kit . . . . . . . . . . . 10-62
Sealant and Compressor
Kit, Storing . . . . . . . . . . . . . . . . 10-69
Sidewall Labeling . . . . . . . . . . . 10-42
Terminology and Definitions . . . . . . . . . . . . . . . . . 10-44
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-57