service only mode CHEVROLET VOLT 2014 1.G Owners Manual

(22,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
3-22 Seats and Restraints
{Warning
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps and hazard
warning flashers, and shut off the
fuel system after the airbags inflate. You can lock the doors, and turn off
the interior lamps and hazard
warning flashers by using the
controls for those features.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if attempting to
restart the vehicle after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag..Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See
Vehicle Data
Recording and Privacy on
page 13-14 andEvent Data
Recorders on page 13-14.

(19,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
Instruments and Controls 5-19
Malfunction
Indicator Lamp
A computer system called OBD II
(On-Board Diagnostics-Second
Generation) monitors operation of
the vehicle. It ensures that
emissions are at acceptable levels
for the life of the vehicle, helping to
maintain a clean environment. The
malfunction indicator lamp comes
on when the vehicle is placed in
Service Only Mode, as a check to
show it is working. If it does not,
have the vehicle serviced by your
dealer. SeePower Button on
page 9-16 for more information.
If the malfunction indicator lamp
comes on, while the engine is in
ON/RUN, this indicates that the OBD II system has detected a
problem and diagnosis and service
might be required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system also
assists the dealer technician in
correctly diagnosing any
malfunction.
{Caution
If the vehicle is continually driven
with this light on, the emission
controls might not work as well,
the vehicle fuel economy might
not be as good, and the engine
might not run as smoothly. This
could lead to costly repairs that
might not be covered by the
vehicle warranty.
{Caution
Modifications made to the engine,
electric drive unit, exhaust, intake,
or fuel system of the vehicle or
the replacement of the original
tires with other than those of the
same Tire Performance Criteria
(TPC) can affect the vehicle
emission controls and can cause
this light to come on.
Modifications to these systems
could lead to costly repairs not
covered by the vehicle warranty.
This could also result in a failure
to pass a required Emission
Inspection/Maintenance test. See
Accessories and Modifications on
page 10-2.

(21,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
Instruments and Controls 5-21
The DLC is under the instrument
panel to the left of the steering
wheel. See your dealer if assistance
is needed.
The vehicle may not pass
inspection if:
.The malfunction indicator lamp is
on while the vehicle is in ON/
RUN, or if the vehicle is placed
in Service Only Mode and the
malfunction indicator lamp does
not come on. See your dealer for
assistance in verifying proper
operation of the malfunction
indicator lamp.
.The OBD II (On-Board
Diagnostics) system determines
that critical emission control
systems have not been
completely diagnosed by the
system. If this were to occur, the
vehicle would be considered not
ready for inspection. This can
happen if the 12-volt battery has
recently been replaced or
run down.
The diagnostic system is
designed to evaluate critical
emission control systems during
normal driving. This can take
several days of driving. If this
has been done and the vehicle
still does not pass the inspection
for lack of OBD II system
readiness, your dealer can
prepare the vehicle for
inspection.Brake System Warning
Light
The vehicle brake system consists
of two hydraulic circuits. If one
circuit is not working, the remaining
circuit can still work to stop the
vehicle. For normal braking
performance, both circuits need to
be working.
If the warning light comes on, there
is a brake problem. Have the brake
system inspected right away.
MetricEnglish
This light comes on briefly when the
vehicle is turned on. If it does not
come on then, have it fixed so it will
be ready to warn if there is a
problem.
If the light comes on and stays on,
there is a base brake problem.

(51,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
Instruments and Controls 5-51
next time the vehicle is driven. The
vehicle may be driven at a reduced
speed while this message is on, but
maximum acceleration and speed
may be reduced. If this message
stays on when the malfunction
indicator lamp is on, the vehicle
should be taken to your dealer for
service as soon as possible.
This message can display when
driving in mountainous terrain
without using Mountain Mode or by
not entering Mountain Mode soon
enough to build a sufficient battery
charge reserve before climbing
steep grades. This is normal
operation to protect the high voltage
battery. Only if both the
PROPULSION POWER IS
REDUCED message and the
malfunction indicator lamp are on
should the vehicle be taken to the
dealer for service.
While climbing the grade with this
message displayed, the vehicle
speed may be reduced until the
engine can recover the battery stateof charge to a normal level. See
“Mountain Mode”
underDriver
Selected Operating Modes on
page 9-22.
Ride Control System
Messages
LOW TRACTION
This message displays when the
Antilock Brake System (ABS) is
active and is working to assist the
driver with control of the vehicle in
difficult driving conditions.
SERVICE STABILITRAK
This message displays when there
is a problem detected with the
StabiliTrak system. The vehicle is
safe to drive, but the StabiliTrak
system is not operational. See
Traction Control/Electronic Stability
Control on page 9-33 for information
on resetting the system.
SERVICE TRACTION
CONTROL
This message displays when there
is a problem detected with the
Traction Control System (TCS). The
vehicle is safe to drive, but the TCS
is not operational. See Traction
Control/Electronic Stability Control
on page 9-33 for information on
resetting the system.
STABILITRAK OFF
This message displays when
StabiliTrak is turned off. Adjust your
driving accordingly.
TRACTION CONTROL OFF
This message displays when the
Traction Control System (TCS) is
turned off. Adjust your driving
accordingly.
TRACTION CONTROL ON
This message displays when the
Traction Control System (TCS) is
turned on.

(17,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
Driving and Operating 9-17
fuel and battery gauges. See
Starting and Stopping the Vehicle
on page 9-18.
Service Only Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. With the vehicle off, and
the brake pedal not applied,
pressing and holding the POWER
O
button for more than five seconds
will place the vehicle in Service
Only Mode. The instruments and
audio systems will operate as they
do in ON/RUN, but the vehicle will
not be able to be driven. The
propulsion system will not start in
Service Only Mode. Press the
button again to turn the vehicle off.
{Caution
Service Only Mode will discharge
the 12-volt battery. Do not use
Service Only Mode for an
extended period, or the vehicle
may not start.
STOPPING THE VEHICLE/OFF:
To turn the vehicle off, press the
POWER
Obutton with the vehicle in
P (Park). Retained Accessory Power
(RAP) will remain active until the
driver door is opened. See Retained
Accessory Power (RAP) on
page 9-19. When turning off the
vehicle, if the vehicle is not in
P (Park), the vehicle will go to ACC/
ACCESSORY and display the
message SHIFT TO PARK in the
Driver Information Center (DIC).
See Electric Drive Unit Messages
on page 5-47. If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady
pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the vehicle
off by pressing the POWER
O
button.
4. Set the parking brake. See Electric Parking Brake on
page 9-31.

(25,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
Vehicle Care 10-25
Reconnecting the 12-Volt Black
Negative Cable
With the 12-volt black negative (−)
cable disconnected, the hatch
cannot be opened by pressing the
hatch release button. If the hatch is
closed and latched, reopen it:
1. Use the door key to open thedriver door.
2. Manually unlock and open one of the rear doors.
3. Lower one of the rear seatbacks.
4. Pull the load floor cover forward to access and reconnect the
12-volt battery black negative (−)
cable.
5. After the cable has been connected, open the trunk and
then tighten the cable.
After the battery cable is
reconnected, it is possible that the
vehicle may not operate in Electric
Mode. If this happens, the high
voltage battery may need to be
charged.Electric Drive Unit Shift
Lock Control Function
Check
{Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room
around the vehicle. It should be
parked on a level surface.
2. Firmly apply the parking brake. See Electric Parking Brake on
page 9-31.
Be ready to apply the regular
brake immediately if the vehicle
begins to move.
3. With the vehicle off and the brake not applied, press and
hold the POWER
Obutton for more than five seconds to place
the vehicle in Service Only
Mode. See
Power Button on
page 9-16. Without applying the
regular brake, try to move the
shift lever out of P (Park) with
normal effort. If the shift lever
moves out of P (Park), contact
your dealer for service.
Park Brake and P (Park)
Mechanism Check
{Warning
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.

(6,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner ordriver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Charge Delivery:
Delivery of up to a 30 minute/
5 mile charge. There is also the
option of being towed to the
nearest charging station or
home, whichever is closest, if a
mobile charging unit is not
available or if the wait for mobile
charging is considered to be
excessive. (U.S. only)
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the tire
sealant and compressor kit.
If the tire has been separated
from the wheel, has damaged
sidewalls, or has a large
puncture, the tire is too severely
damaged for the tire sealant and
compressor kit to be effective.
It is the owner's responsibility for
the repair or replacement of the
tire if it is not covered by the
warranty.
.Battery Jump Start: Service to
jump start a dead battery.

(10,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
13-10 Customer Information
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, werecommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13-5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.

(12,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
13-12 Customer Information
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.