service schedule CHEVROLET VOLT 2020 User Guide

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
318 Customer Information
parts and labor for repairs not
covered by the warranty are the
owner's responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate manual
entitled“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM. If U.S. customers arrange
their own transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
Customer Information 321
In a crash, the sensing system may
shut down the high voltage system.
SeeBattery - North America 0242
for important safety information.
If an airbag has inflated, see What
Will You See after an Airbag
Inflates? 051.
If the vehicle is damaged from a
crash, flood, fire, or other event it
may be necessary to have the
vehicle inspected. SeeBattery -
North America 0242 for important
safety information.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty. Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
334 Connected Services
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
myChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s energy level,
range or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
340 Index
Lamps (cont'd)Exterior Controls . . . . . . . . . . . . . . 128
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 130
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 134
License Plate . . . . . . . . . . . . . . . . . 249
On Reminder . . . . . . . . . . . . . . . . . 106
Reading . . . . . . . . . . . . . . . . . . . . . . 133
Lane Change Alert (LCA) . . . . . . . 209
Lane Keep Assist (LKA) . . . . . . . . 211
Lane Keep Assist Light . . . . . . . . . 103
Lap-Shoulder Belt . . . . . . . . . . . . . . . 42
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 75
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 66
LED Lighting . . . . . . . . . . . . . . . . . . . . 248
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 134
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Illumination Control . . . . . . . . . . . 132
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Lights
Airbag Readiness . . . . . . . . . . . . . 100 Lights (cont'd)
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 103
Brake System Warning . . . . . . . 102
Charging System . . . . . . . . . . . . . 101
Cruise Control . . . . . . . . . . . . . . . . 107
Door Ajar . . . . . . . . . . . . . . . . . . . . . 107
Electric Parking Brake . . . . . . . . 102
Flash-to-Pass . . . . . . . . . . . . . . . . . 130
High-Beam On . . . . . . . . . . . . . . . . 106
High/Low Beam Changer . . . . . 130
Lane Keep Assist . . . . . . . . . . . . . 103
Seat Belt Reminders . . . . . . . . . . . . 99
Security . . . . . . . . . . . . . . . . . . . . . . 106
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . 103
Service Vehicle Soon . . . . . . . . . 102
Sport Mode . . . . . . . . . . . . . . . . . . . 103
StabiliTrak OFF . . . . . . . . . . . . . . . 105
Tire Pressure . . . . . . . . . . . . . . . . . 105
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 105
Traction Off . . . . . . . . . . . . . . . . . . . 104
Vehicle Ready . . . . . . . . . . . . . . . . 106
Locks Automatic Door . . . . . . . . . . . . . . . . . 19
Delayed Locking . . . . . . . . . . . . . . . . 19
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Locks (cont'd)
Lockout Protection . . . . . . . . . . . . . . 20
Power Door . . . . . . . . . . . . . . . . . . . . . 19
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Loss of Control . . . . . . . . . . . . . . . . . 175
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 66
M
MaintenanceAir Conditioning Regular
Operation . . . . . . . . . . . . . . . . . . . 169
Records . . . . . . . . . . . . . . . . . . . . . . 309
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 304
Maintenance Schedule . . . . . . . . . 301
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 307
Messages Propulsion Power . . . . . . . . . . . . . 120
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 120
Vehicle Speed . . . . . . . . . . . . . . . . 121
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . 25
Mirrors
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 25